PERACTO SYSTEMS LIMITED

What PERACTO SYSTEMS LIMITED does

Peracto Systems Limited is a UK-based private company that develops and operates the Peracto B2B and DTC eCommerce platform. The platform is owned by digital agency 9xb Ltd (founded 2004 by Rob Burns) and was first created in 2011; it has evolved through three versions, with the current Peracto 3 released in 2020 as a headless API built on the Symfony framework with companion React applications for administration and storefronts. Peracto is headquartered in Leeds (Platform Suite 3.02, New Station Street, LS1 4JB) and is registered as a UK private limited company (company number 02699111).

The platform is sold in three base subscription packages — Foundations (CMS-driven themed website), Catalogue (product catalogue and merchandising), and eCommerce (full B2B checkout, promotions, secure accounts, inventory) — with an extensive optional feature library covering B2B-specific capabilities such as restricted catalogues, quote generator, quantity price breaks, price lists, order-on-account, user-group discounts, multi-currency, and multi-site/multi-lingual storefronts. Underlying infrastructure is serverless cloud hosting on AWS with Cloudflare CDN, PCI DSS-compliant network architecture, encrypted data at rest, and integration capabilities spanning commercial ERP systems (Kerridge, Epicor, Netsuite, SAP, Envisage, Microsoft Dynamics NAV), PIM/DAM systems, CRM, payments (Opayo, Adyen), search (Algolia), marketing automation (DotDigital, Salesforce Pardot), and customer support (Intercom, Zendesk). Custom modules are built by an in-house 9xb development team for unique client workflows.

Peracto targets enterprise B2B companies with complex trading relationships that off-the-shelf platforms cannot support, alongside DTC brands seeking combined B2B/D2C operations. Go-to-market is enterprise sales-led, with engagement via direct phone, email, demo, and 'Let's talk' CTAs and a fully managed implementation service covering discovery, build, launch, and ongoing technical support. Pricing is quote-based and not publicly disclosed; revenue is generated through annual platform subscriptions, custom development, and managed hosting and support services. Named customers span automotive parts (Euro Car Parts, NWG), builders' merchants and industrial supplies (Williams, JT Dove, Kooltech, Watco, Benchmarx), IT (Jigsaw24), marine (ASAP Supplies), electrical wholesale (Eyre & Elliston), machinery (Astrak), pneumatics (Thorite), contract furniture (Andy Thornton, Project Group), D2C pharmacy (Butterflies Healthcare), and food production (Freee), with case studies showing material commercial outcomes (Euro Car Parts 73% revenue increase; Watco 40% conversion increase across 6 international stores; Jigsaw24 21% AOV increase).

Name

PERACTO SYSTEMS LIMITED

Legal name

PERACTO SYSTEMS LIMITED

Website

https://peracto.io

Company type

Private

Founded year

2011

Operating status

Operating

Short description

Peracto, a product of UK digital agency 9xb Ltd, provides a customizable headless B2B and DTC eCommerce platform built on Symfony and React with serverless AWS hosting. It targets enterprise B2B companies with complex trading relationships through ERP integrations, custom modules, and three subscription tiers.

Ownership category

akta.pro rank

Product category

B2B eCommerce Platform Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

API-First Backend Platforms (BaaS/mBaaS & Serverless Backends) (HDAEAKAH)

Keywords

• B2B eCommerce software
• Headless commerce platform
• Symfony eCommerce development
• Modular commerce packages
• AWS serverless hosting

Headquarters

HQ city

Burton-on-trent

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. B2B eCommerce Platform Licensing: Peracto operates as a B2B eCommerce platform providing fully customisable eCommerce solutions to ambitious B2B and DTC brands. The platform is offered through three base packages (Foundations, Catalogue, eCommerce) with optional core features. Revenue is generated through platform licensing, custom development services, and ongoing technical support and hosting services.
2. Professional Services: Fully managed implementation services including project planning, design and build, launch support, technical support, and success optimisation services. Custom development for unique business operations through discovery workshops and in-house development team.
3. Hosting and Infrastructure Services: PCI compliant secure cloud hosting solutions. Provides high performance eCommerce applications with strict data security, on-demand scalability, and enhanced disaster recovery plans.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Peracto provides a B2B headless eCommerce platform sold as three modular software packages (Foundations, Catalogue, and eCommerce) that businesses can adopt individually or in combination. The platform is built on the Symfony framework with React front-end applications and runs on AWS serverless cloud hosting.

Product overview

Peracto is a B2B eCommerce Platform with a modular architecture comprising three base packages (Foundations, Catalogue, eCommerce) plus an extensive library of optional core features. The platform operates as a headless eCommerce solution, decoupling front-end from back-end. Custom modules can be developed for unique business operations. The company, founded in 2004 and created by Leeds-based eCommerce agency 9xb, offers fully managed implementation services including project planning, build, launch, technical support, and continuous optimisation.

Differentiator

Problem solved

Functional benefit

Products and services

• Peracto Foundations Base modular package of the Peracto headless B2B eCommerce platform, providing the foundational platform layer that other packages build on.
• Peracto Catalogue Modular catalogue package extending the Peracto platform with product catalogue and product information management capabilities for B2B merchants.
• Peracto eCommerce Full eCommerce package in the Peracto modular set, delivering the complete B2B headless eCommerce storefront capabilities on top of Foundations and Catalogue.

Quantifiable outcome

• Euro Car Parts achieved 73% increase in revenue, 32% increase in transactions, and 29% increase in AOV after platform implementation
• +2 more outcomes

Named customers19 records

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

Feature10 records

Partnerships

14 partnerships are on record, tiered core.

• KerridgecoreTechnology or IntegrationERP integration partner for Euro Car Parts implementation. Peracto integrates with Kerridge commercial ERP system to deliver accurate stock, customer, fulfilment and operational data in real-time.
• Microsoft Dynamics NAVcoreTechnology or IntegrationERP integration partner for Watco implementation. Peracto integrates with Microsoft Dynamics NAV to sync operational data with eCommerce platform.
• EpicorcoreTechnology or IntegrationPeracto integrates with Epicor ERP systems to enable real-time data synchronisation for B2B eCommerce operations.
• NetSuitecoreTechnology or IntegrationPeracto integrates with NetSuite ERP to deliver accurate stock, customer, fulfilment and operational data on demand.
• SAPcoreTechnology or IntegrationPeracto integrates with SAP ERP systems to enable seamless B2B eCommerce operations.
• AlgoliacoreTechnology or IntegrationSearch integration for Jigsaw24 implementation. Algolia search software integration surfaces relevant content from across the site including products, services and resources.
• AWScoreTechnology or IntegrationCloud infrastructure partner. Peracto leverages AWS for serverless cloud hosting, providing scalability, reliability, and high performance for eCommerce applications.
• CloudflarecoreTechnology or IntegrationContent delivery and security partner. Peracto uses Cloudflare CDN for optimised content delivery, low latency and high transfer speeds.
• Salesforce PardotcoreTechnology or IntegrationMarketing automation integration for Jigsaw24. Peracto integrates with Salesforce Pardot for customer engagement and marketing workflows.
• OpayocoreTechnology or IntegrationPayment processing integration for Jigsaw24. Peracto supports Opayo payment gateway for secure online transactions.
• EnvisagecoreTechnology or IntegrationPeracto integrates with Envisage ERP systems to deliver B2B eCommerce capabilities.
• DotDigitalcoreTechnology or IntegrationEmail marketing automation integration for Watco. Peracto integrates with DotDigital for customer engagement and marketing campaigns.
• IntercomcoreTechnology or IntegrationCustomer communication integration for Watco. Peracto integrates with Intercom for real-time customer support and engagement.
• AdyencoreTechnology or IntegrationPayment processing integration for Watco. Peracto integrates with Adyen for secure global payment processing.

Scale indicators6 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• Sana Commerce: Sana Commerce is a dedicated B2B eCommerce platform tightly integrated with Microsoft Dynamics and SAP ERPs. Like Peracto, it targets manufacturers, distributors, and wholesalers needing quote-to-order, personalised price lists, account hierarchies, and order-on-account workflows that off-the-shelf platforms struggle to support.
• commercetools: commercetools is a leading MACH-aligned, API-first headless commerce platform used by global enterprises. It shares Peracto's headless, decoupled architecture philosophy and competes for complex multi-channel commerce modernisation projects.
• BigCommerce: BigCommerce is a headless, API-first commerce platform with a strong B2B Edition offering (price lists, customer groups, quote management). It competes directly with Peracto for mid-market and enterprise B2B customers seeking customisable, multi-channel commerce.
• OroCommerce: OroCommerce is a B2B-focused eCommerce platform built for distributors, manufacturers, and brands with complex buyer-seller relationships. It overlaps with Peracto on features such as custom pricing, quote management, multi-org accounts, and ERP integration.
• Shopware: Shopware is a European-headquartered commerce platform with strong B2B features, API-first architecture, and a comparable mid-market and SMB focus. It is a like-for-like competitor in Peracto's core UK and European geographies.
• Adobe Commerce (Magento): Adobe Commerce is one of the most established B2B eCommerce platforms — Watco explicitly migrated from Magento to Peracto. It serves similar manufacturers and distributors with deep ERP integration, custom pricing, and complex catalog requirements.

Broad incumbents

• Salesforce Commerce Cloud: Salesforce Commerce Cloud is a global enterprise commerce platform with B2B2C capabilities. While broader than Peracto's B2B/D2C focus, it competes in the same enterprise eCommerce RFPs, often as part of a wider Salesforce stack.
• Shopify Plus: Shopify Plus is the enterprise tier of Shopify, now offering B2B features (B2B marketplace, wholesale pricing, draft orders). It is a much larger incumbent targeting some of the same mid-market and enterprise B2B customers as Peracto.
• WooCommerce: WooCommerce is a widely deployed open-source commerce platform on WordPress that, with B2B extensions, competes at the lower-complexity end of Peracto's market. It represents the off-the-shelf alternative Peracto positions against.
• SAP Commerce Cloud: SAP Commerce Cloud is an enterprise commerce suite commonly deployed alongside SAP ERP. Peracto integrates with SAP but also competes against it for SAP-shop B2B customers seeking lighter-weight, more customisable alternatives.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks1 record

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PERACTO SYSTEMS LIMITED