What Digitech Solutions does

Digitech Solutions Global Limited is a UK-based, privately held telecommunications service provider operating under the Digitech Solutions brand from its headquarters at The Business Centre, 1 Finway, Luton. Founded around 2006, the company delivers a unified voice and connectivity portfolio to UK businesses, anchored by its core Digitech PhoneSolutions product (line rental plus calls) and Digitech Broadband, with optional VoIP, SIP Trunking, IP PBX, DDI, Number Translation, Premium Rate Numbers, Fax-to-Email, and SMS Services layered on top. All services are delivered over BT Openreach infrastructure via wholesale relationships with BT Openreach and BT Wholesale, positioning Digitech as a thin-layer reseller/agent rather than a network owner.

The company operates a sales-led, primarily inside-sales go-to-market model. Customer acquisition runs through the corporate website (digitechsolutions.com), featuring callback request forms and a bill-upload lead capture tool that targets incumbent BT customers with cost-reduction switching offers, supplemented by an 0800 phone line and dedicated account management for corporate and enterprise deals. No self-serve online purchasing is offered; all transactions route through a phone-based sales or customer service interaction, with business hours support (9:30am-6pm Monday-Friday).

Monetisation combines recurring monthly line rental and broadband subscriptions, usage-based call charges billed in arrears, optional feature add-ons (e.g., unlimited UK landline, 2,500 international minutes, Total Care), and one-time provisioning fees. Pricing is anchored by a £14.99/month Basic package on a 24-month term and a £19.99/month Premium package on a 36-month term, with early termination charges. Customer segments include SMEs (primary), corporate and enterprise (including retail, healthcare, legal), government agencies, and BT customers seeking bill reduction. The proprietary MyAccount online portal provides cost-centre creation and call bill evaluation, while number portability and bespoke package configuration support customer retention within a competitive UK SMB telephony market.

Name

Digitech Solutions

Legal name

Digitech Solutions Global Limited

Website

https://digitechsolutions.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Digitech Solutions Global Limited is a UK-based telecommunications reseller delivering VoIP, SIP trunking, broadband, and business telephony services to SMEs, corporate, and government customers over BT Openreach infrastructure. The company operates a sales-led model with subscription line rental and usage-based call charges, targeting cost-conscious UK businesses seeking bundled communications.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Telecommunications (517)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

VoIP Access & ITSP Services (HDAIAHAD)

akta.pro secondary industries

DSL Broadband Providers (xDSL) (HDAIABAD), DSL/Copper-Based ISPs (xDSL Retail Providers) (HDAIADAG)

Keywords

• Business telephony services
• VoIP services
• SIP trunking services
• Broadband connectivity
• Telecommunications solutions

Headquarters

HQ city

Luton

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Line Rental: Monthly recurring subscription charges for telephone line rental, required for all Digitech PhoneSolutions customers. Charged in advance.
2. Call Charges: Usage-based charges for calls made from customer's telephone line, including landline, mobile, international, and premium rate calls. Charged in arrears based on call duration and destination.
3. Add-on Features: Optional features including unlimited UK landline calls (£9.50), international minutes (2500 mins for £9.50), answering service, caller ID, call diversion, call waiting, and Total Care support
4. Premium Rate Number Services: Revenue-sharing arrangement where businesses earn money from incoming calls to premium rate 090 numbers, with call rates from 10p/min to £1.50/min
5. New Line Provision: One-time charges for reactivating stopped lines or installing new telephone lines, including engineer call-out fees where applicable
6. Broadband Services: Monthly recurring charges for broadband connectivity bundled with Digitech PhoneSolutions with Broadband packages, subject to Fair Use Policy usage limits

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Digitech Solutions provides UK business telecommunications services including line rental, call packages, broadband, VoIP, SIP trunking, IP PBX, DDI numbers, premium rate numbers, number translation, SMS, and fax-to-email, delivered over BT Openreach infrastructure. Customers buy monthly subscriptions (line rental, packages, add-ons) plus usage-based call charges, and can self-manage bills through the MyAccount online portal.

Product overview

Digitech Solutions offers a unified telecommunications portfolio built around its core Digitech PhoneSolutions (telephony service with line rental and call features) and Digitech Broadband (internet access) products. These core services are augmented by a comprehensive suite of voice communication add-ons including VOIP, SIP Trunking, DDI numbers, IP PBX, Premium Rate Numbers, Number Translation Service, and SMS services. The company targets both residential (Basic and Premium packages) and business customers (SMEs and Corporate/Enterprise segments) with tailored solutions that can include single-user or multi-user VoIP options, number transfer, and fax-to-email services. All services are supported by Openreach infrastructure and a proprietary online MyAccount customer portal.

Differentiator

Problem solved

Functional benefit

Products and services

• Digitech PhoneSolutions Core business telephony service allowing UK customers to rent a telephone line and make and receive calls with add-on features such as call divert and caller display; combines line rental and call service elements with optional value-added features.
• Digitech PhoneSolutions with Broadband Combined package bundling Digitech PhoneSolutions with Digitech Broadband to provide telephone line rental, calls, and internet access on a single contract for UK residential and business customers.
• Digitech Broadband Standalone internet access service with fixed monthly pricing, connection and setup, a wireless router provided, and usage limits subject to a Fair Use Policy.
• VoIP (Voice over IP) Internet-based telephone service that converts voice into digital data transmitted over the internet, enabling UK and worldwide calls at reduced cost with features such as voicemail to email and fax to email.
• SIP Trunking Service enabling business phone systems to operate over an internet connection instead of traditional phone lines, offering scalability and cost savings of 60-80% compared with traditional telephony services.
• DDI (Direct Dial In) Direct Dial In service providing blocks of inbound telephone numbers (for example, a 10-number block such as 0330 378 1178-188) that businesses can rent for use on their telephone lines.
• IP PBX Private branch exchange telephone switching system that switches calls between VoIP users on local lines while enabling sharing of external phone lines across the organisation.
• Premium Rate Numbers 090 premium rate phone number service that generates revenue share for businesses on incoming calls, with per-minute rates ranging from 10p to £1.50.
• Number Translation Service (NTS) Service that translates dialed 08-prefixed numbers to geographic 01/02 numbers, allowing businesses to present a local presence across different cities without physical offices.
• SMS Services Ready-made SMS products that enable businesses to generate revenue, with new products released weekly and many offered exclusively by Digitech Solutions.
• Number Transfer Service Service allowing businesses to transfer their existing telephone or fax numbers onto Digitech Solutions' platform, retaining their published numbers when switching provider.
• Fax to Email Service providing a fax-to-email number that lets businesses send and receive faxes through an email platform instead of a physical fax machine.

Quantifiable outcome

• Up to 90% cost savings on per-minute call rates compared to major carriers
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Three partnerships are on record, tiered core and minor.

• BT OpenreachcoreTechnology or IntegrationStrategic infrastructure partnership providing access to BT Openreach products and services. Openreach Service and Care Levels including engineers are provided on an equivalence basis. Partnership enables Digitech to offer quality and reliability as standard across UK business voice communications services.
• BT WholesalecoreTechnology or IntegrationWholesale partnership providing access to BT's telecommunications infrastructure and services for delivering business communications solutions across the UK market.
• OfcomminorOthersUK telecommunications regulatory body partnership ensuring compliance with industry regulations and standards for telecommunications service providers.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Voipfone: UK-focused VoIP and hosted PBX provider for small and medium businesses. Closely comparable on product scope (VoIP, SIP, DDI, broadband) and target customer (UK SMEs), positioning it as a direct peer for Digitech.
• Zen Internet: UK broadband and business connectivity provider serving SMEs and resellers with broadband, Ethernet and VoIP. Overlaps Digitech's broadband-plus-voice proposition for UK small businesses.
• TalkTalk Business: UK business telecom reseller offering broadband, lines, SIP and VoIP to SMEs, corporates and the public sector over Openreach infrastructure. Competes head-on with Digitech in the SME and enterprise voice/broadband market.
• VoIP Unlimited: UK business VoIP and SIP Trunking provider serving SMEs and enterprises over Openreach-grade connectivity. Comparable offering and target segment to Digitech's SIP/VoIP/broadband portfolio.
• Gamma Communications: UK-listed provider of unified communications, SIP Trunking, VoIP and broadband to businesses. Direct competitor to Digitech's core SIP Trunking/VoIP/broadband bundle, selling through channel partners and direct to UK SMEs and enterprises on similar BT Openreach wholesale infrastructure.
• XLN Telecom: UK telecom and energy provider focused on micro and small businesses, offering phone lines, broadband, mobile and VoIP. Direct peer in the UK SME cost-saving/proposition.

Broad incumbents

• Vonage: Global UCaaS/VoIP provider with a UK presence serving SMEs and enterprises with cloud communications. Comparable on the VoIP/SIP Trunking side of Digitech's portfolio but operates at a much larger scale and with a software-first delivery model.
• Virgin Media O2 Business: Major UK business connectivity and unified communications provider combining Virgin Media's broadband network and O2's mobile. Competes with Digitech in the SME and enterprise voice/broadband market as a much larger broad incumbent.
• BT Business: The incumbent UK business telecom provider against which Digitech benchmarks its "up to 90% cheaper" claim. Operates a much broader portfolio (networks, mobile, cloud, security) than Digitech, but is the dominant incumbent in the SME/corporate/government voice market Digitech targets.

Emerging players

• RingCentral: Global cloud UCaaS vendor actively expanding in the UK with cloud voice, contact centre and SIP. An emerging competitive threat to Digitech's SIP/VoIP proposition, particularly as UK customers adopt more flexible cloud-first alternatives.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/digitech-solutions-global-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digitech Solutions