What EPIC IT CONSULTANCY LTD does

Epic IT Consultancy Ltd is a UK-incorporated private limited company headquartered at 27 Old Gloucester Street, London, that markets itself as a global IT technical services provider offering on-demand and managed IT support across more than 150 countries. The firmographic founding year is 2024, although company materials reference "4+ years" of consulting experience and "5+ years" of staffing experience, suggesting prior operating history or promotional overstatement. Core offerings span a 24/7 service desk, deskside and desktop support, global field engineering, data center maintenance and rack/stack, hardware break-fix across multi-vendor estates (HP, IBM, CISCO, DELL, FUJITSU, NETAPP, EMC, Oracle/Sun, Hitachi), structured cabling, wireless/site surveys, IT asset disposal, and recruitment outsourcing. Target buyers are government organizations and enterprise private-sector clients, delivered through a direct enterprise field-sales motion and certified on-site engineers.

The underlying technology stack is conventional rather than proprietary: network and systems management across heterogeneous vendor hardware, with no disclosed platform, automation framework, AI/ML capability, or intellectual property. The company lists no patents, no certifications or compliance attestations, and no named engineering leadership. The business combines recurring managed-services revenue with project-based professional services and hardware-related work, all priced via custom quotes rather than published rate cards. Channel mix is direct enterprise sales supplemented by a website, blog, Facebook, LinkedIn, and email newsletter; no partner reseller or OEM referral programs are documented.

The scale-versus-footprint disconnect is the most material signal in the data: with 1-10 disclosed employees, a global field-engineer presence in 150+ countries implies a heavily subcontracted or freelance delivery model coordinated from a very small core team. UK and multiple Pakistan (+92) contact numbers further suggest delivery operations are anchored in South Asia. No funding rounds, institutional investors, M&A activity, or leadership hires are disclosed, and the absence of a named management team, customer logos, or revenue figures limits the ability to substantiate the company's growth and market positioning claims.

Name

EPIC IT CONSULTANCY LTD

Legal name

Epic IT Consultancy Ltd

Website

https://epicitc.com

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Other Computer Related Services (541519), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Hardware & Device Support (PC, Mobile, Peripherals) (BPAAACAB), IT Asset Disposition (ITAD) Services (Data-Bearing Asset Handling) (BPALAIAA)

Keywords

• Managed IT services
• IT field engineering
• Data center support
• Network support services
• IT staffing services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Ongoing managed IT support services including 24/7 service desk, field services, and infrastructure management billed on recurring basis
2. Professional Services: Project-based services including IT consulting, staff augmentation, recruitment outsourcing, and implementation services
3. IT Equipment Services: Hardware-related services including installation, maintenance, break-fix, and asset disposal

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Epic IT Consultancy Ltd provides managed IT services, global field engineering, and network and data center support for businesses. The company delivers 24/7 service desk, on-site field engineering, IT staffing, and multi-vendor hardware support (HP, IBM, CISCO, Oracle, Dell, Fujitsu, NetApp, EMC, Hitachi) to government and private sector clients across 150+ countries.

Product overview

EPIC IT CONSULTANCY LTD is an IT technical service provider offering a comprehensive suite of on-demand and well-managed IT support services around the globe. The company provides a broad portfolio of solutions including IT Helpdesk Support, Desktop Support, Data Center Maintenance, Hardware Break Fix, Network Support, Structured Cabling, Staffing Services, Managed IT Services, DC & Networking Support, Global ICT Support, Network Break Fix, IT Asset Disposal, Recruitment Outsourcing, Wireless Survey, Site Surveys, Roll Out & Migration, End-User Services, 24/7 Service Desk, and various installation services (POS, Wireless Sensors & APs, IT Equipment, PED). The company operates globally with engineers in 150+ countries, serving government and private sector clients. The services are delivered through a 24/7 Service Desk and field service teams available to visit client sites and resolve issues remotely or on-site.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive managed IT solutions including proactive monitoring, system maintenance, service packs, patches, hotfixes, and security configurations for enterprise and government clients.
• 24/7 Service Desk Round-the-clock service desk providing immediate support and resolution for technical problems with proactive monitoring and prompt response times, available 24/7/365.
• Data Center Maintenance Data center rack and stack services, deployment projects, cabling, and server replacements for maintaining enterprise infrastructure, including new DC setup and configuration.
• Hardware Break Fix Quick resolution services for hardware issues including mounting/unmounting network devices, memory DIM replacements, motherboard replacements, and server room maintenance.
• Network Break Fix Rapid hardware and network issue resolution services available 24/7 with remote or on-site certified engineer support to minimize downtime.
• Site and Wireless Surveys Network and facility analysis services for indoor and outdoor environments, including advanced Wi-Fi surveys, coverage estimation, access point placement, interference analysis, and voice/video network assessments.
• Roll Out and Migration System deployment services including new system image creation, new system deployment, data migration management, and operating system management.
• IT Staffing and Recruitment Outsourcing IT staffing solutions providing maintenance support, IMAC, and smart-hands support plus permanent staffing and talent acquisition outsourcing, with coverage across Europe, Latin America, USA, Canada, and the Middle East.
• IT Asset Disposal Environmentally-friendly IT asset disposition services meeting WEEE guidelines with secure data destruction and auditable documentation.
• Structured Cabling Professional structured cabling installation services for network infrastructure, including in-house cabling for office and facility network setup.
• IT Equipment Services Implementation services for desktop, laptop, or terminal platforms ranging from single terminal to large multi-user installations.
• POS Installation Point of Sale system installation services for retail and commercial environments.
• PED Installation Payment encryption device installation services for secure payment environments.
• Wireless Sensors and APs Installation Installation services for wireless sensors and access points across enterprise environments.
• IT Project Management Project management services for IT initiatives and implementations delivered by seasoned IT professionals.
• New Office Setup and Migration Complete new office IT infrastructure setup and migration services for businesses establishing or relocating facilities.
• IT Stocking Services Secure IT equipment stocking and inventory management services.

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Computacenter: UK-headquartered global provider of IT infrastructure services, managed services, and field engineering — the most directly comparable peer to Epic IT given overlapping service portfolio, enterprise/government customer base, and multi-vendor support model.
• CDW: Large North American IT services and hardware provider with extensive field services and managed services offerings. Comparable on breadth of IT services portfolio and enterprise customer base.
• Softcat: UK-based IT infrastructure provider selling hardware, software, and associated services to enterprise and public sector clients. Comparable on UK enterprise/government focus and broad IT services portfolio.
• Bytes Technology: UK-listed IT services and software reseller serving enterprise and public sector. Comparable UK-centric footprint and IT services-led go-to-market.
• Logicalis: Global IT solutions and managed services provider with field engineering, data center, and networking support capabilities. Closely comparable to Epic IT in service mix and multi-vendor approach (Cisco, HPE, IBM, NetApp).
• Insight Enterprises: Global IT solutions provider combining hardware/software distribution with managed services and field engineering. Directly comparable on multi-vendor IT services and global coverage.

Broad incumbents

• Capgemini: Global IT services and consulting giant with managed infrastructure, field services, and IT consulting offerings. Overlaps with Epic IT's portfolio as a broader incumbent.
• Wipro: Global IT services and consulting company providing managed services, infrastructure support, and staffing/recruitment at scale. Competes indirectly across Epic IT's service lines.

Regional players

• Atea: Nordic-headquartered IT infrastructure and managed services provider. Comparable service portfolio (managed services, field engineering, hardware lifecycle) but primarily serves Nordic markets.
• Bechtle: Leading European IT services and hardware provider with a strong field engineering and managed services portfolio. Comparable in service mix but operates primarily in continental Europe.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/527163137144186
• LinkedInlinkedin.com/company/epic-it-consultancy-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EPIC IT CONSULTANCY LTD