PANDA EPOS LIMITED

What PANDA EPOS LIMITED does

Panda EPOS Limited is a UK-based private company founded in 2016 and headquartered in Gloucester that develops and supplies integrated Electronic Point of Sale (EPOS) software, ordering applications, and payment solutions to small and mid-sized hospitality and retail businesses. The company's core product is a cloud-based SaaS EPOS platform built on Android tablet hardware, bundling in-store POS software with branded web ordering apps, native mobile ordering applications (Android and iOS), kitchen display systems, self-service kiosks, QR-code table ordering, waiter pads, and delivery driver apps into a single integrated stack. It also distributes hardware bundles (tablets, printers, cash drawers, barcode scanners) and operates FCA-accredited merchant services for integrated payment processing. The technology layer is in-house developed with a broad integration ecosystem spanning payment gateways (Stripe, Braintree, PayPal, DNA Payments, Dojo, PaymentSense, GoCardless), alternative payment methods (Apple Pay, Google Pay, Samsung Pay, Klarna, Open Banking), third-party delivery platforms (Deliveroo, Just Eat, UberEats), accounting (Xero), and e-commerce (HubRise, Ecwid).

The business model is primarily SaaS subscription plus hardware sales and merchant services. Software is priced at £1 per day per service per site with no commissions and no contracts; an alternative annual licence of £72 per terminal covers software and cloud hosting. Recurring revenue is augmented by tiered support plans (£9.99 to £38 per terminal per month), one-time setup fees (£295 for web ordering apps), time-and-materials support (£60/hour), and merchant services income. Go-to-market is sales-led, executed via the company website (with live Android/iOS/web demo apps), UK phone sales, callback and quote request forms, and remote support (AnyDesk). Distribution is supplemented by a global reseller/VAR program offering white-label POS software. The primary customer base consists of independent SMB venues — takeaways, kebab shops, pizzerias, gastro pubs, cafes, convenience stores, and small retail operators — across the United Kingdom, with over 40 named customer logos visible on the company website. The company also trades under the Bamboo POS brand.

Name

PANDA EPOS LIMITED

Legal name

Panda EPOS Limited

Website

https://pandaepos.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Panda EPOS Limited is a Gloucester-based UK SaaS provider of integrated EPOS software, online and mobile ordering apps, kitchen display systems, and payment processing for independent hospitality and retail SMBs, primarily takeaways, restaurants, pubs, and convenience stores, sold on a £1/day subscription with bundled hardware and merchant services.

Ownership category

akta.pro rank

Product category

Point of Sale Software / EPOS Systems

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372), Electronic Computers (3571), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)

akta.pro secondary industry

POS Terminals & All-in-One Retail Computers (HDACAKAA)

Keywords

• EPOS software
• Point of sale systems
• Hospitality POS
• Online ordering apps
• Integrated payment solutions

Headquarters

HQ city

Gloucester

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Software Subscriptions: Monthly recurring fees for POS software, mobile ordering apps, and web ordering apps at £1/day per service. Includes cloud hosting, software updates, and support.
2. Annual Software License and Hosting Fee: £72.00 + VAT per terminal per year for software license and cloud hosting. Charged on anniversary of account activation.
3. Support Plans: Three tiers: Minimum Support (£9.99/month), Premium Support (£18/month), and Premium Plus Support (£38/month) per terminal. Includes remote support, warranty, and training.
4. Hardware Sales: EPOS hardware bundles sold outright (from £395) or via rental/lease. Includes tablets, cradles, printers, cash drawers, and POS terminals.
5. Setup and Onboarding Fees: One-time setup charges for web ordering apps (£295 + VAT) and menu configuration. Menu uploads and business branding included.
6. Time and Materials Support: Hourly charged support at £60 + VAT per hour for services outside of support contracts, including travel costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Panda EPOS develops and supplies a cloud-based, fully integrated EPOS platform for UK hospitality and retail businesses. Its core offering combines POS software, Android/iOS mobile ordering apps, web ordering apps, kitchen display systems, self-service kiosks, and integrated payment processing on a £1/day subscription model, with bundled hardware available for outright purchase or lease.

Product overview

PANDA EPOS LIMITED offers a unified platform of fully integrated point of sale solutions for hospitality and retail businesses. The core offering consists of the EPOS System for Hospitality—a cloud-based, Android tablet solution—paired with dedicated Mobile Ordering Apps (Android and iOS) and Web Ordering Apps that enable customers to place orders directly. These core components integrate with EPOS Bundles (hardware + software packages), POS Apps (standalone software), and Integrated Payment Solutions. The platform extends through multiple add-on modules including Kitchen Printers, Kitchen Display Screens (KDS), Waiter Pads for table-side ordering, Self-Ordering Kiosks, QR Code Table Ordering, Delivery Driver Apps, Barcode Scanners, CLI Caller ID Units, Postcode/Maps/Routing Software, Customer Tipping Solutions, and Social Media Marketing. The system supports third-party delivery platform integrations (Deliveroo, Just Eat, Uber Eats) and payment processing through multiple gateways (DNA Payments, Stripe, Braintree, PayPal, GoCardless, PaymentSense, Dojo). The company also operates under the trading brand Bamboo POS.

Differentiator

Problem solved

Functional benefit

Products and services

• Panda EPOS System for Hospitality Fully integrated smart point of sale system combining POS software, online ordering, kitchen displays, and payment processing for UK takeaways, restaurants, pubs, and cafes. Runs on Android tablet hardware with cloud connectivity.
• Mobile Ordering Apps (Android and iOS) Branded mobile applications for customer ordering on Android and iOS, including loyalty cards, online ordering, push notifications, and social media integration. Sold at £1/day per site with 30-day free trial.
• Web Ordering App Browser-based online ordering website for hospitality with order tracker, pre-authorised payments, and integration with the EPOS system. Sold at £1/day per site with £295+VAT one-off setup and 30-day money-back guarantee.
• Panda POS App Point of Sale software application for all hospitality sectors, compatible with Android tablets and mobile devices, priced at £1/day per site.
• EPOS Bundles Combined hardware and software packages including tablet, cradle, printer, cash drawer, and POS software. Available from £395 outright purchase with £1/day software option.
• Integrated Payment Solutions Fully integrated merchant services payment gateway supporting chip and PIN, contactless, mobile payments, Apple Pay, Google Pay, and online payments via DNA Payments, Stripe, Braintree, PayPal, PaymentSense, Dojo, and GoCardless.
• Waiter Pad (Handheld Order System) Advanced handheld order-taking system that lets restaurant staff take orders at tables with information transferred directly to kitchen or bar, running on Windows Mobile or CE devices.
• Kitchen Printers Specially designed printers for noisy kitchen environments that print orders and instructions instantly when customers place orders.
• Kitchen Display System (KDS) Touch-enabled kitchen display system showing orders to be prepared, highlighting late orders and updating instantly when order changes occur.
• CLI (Caller Line Identification) Unit Hardware and software combination that displays and saves customer caller ID, automatically surfacing customer details and order history for returning customers.
• Postcode Database, Maps and Routing Software Add-on software integrating with EPOS that enables address entry via postcode, displays customer locations on maps, and helps drivers plan efficient delivery routes.
• Barcode Scanners Retail-focused hardware for scanning product barcodes, supporting both 1D linear barcodes and 2D barcodes including QR codes.
• Label / Barcode Printers Printers for labeling food items with meal details and order numbers in food businesses, also used for barcode label printing in retail.
• Self-Ordering Kiosk Customer-facing self-service kiosk for ordering and payment, enabling customers to place orders independently at the venue.
• QR Code Table Ordering QR code-based ordering system allowing customers to place orders via smartphone by scanning codes at their table.
• Delivery Driver App Mobile application for delivery drivers including management features and live order tracking for customers.
• Customer Tipping Solution Cashless customer tipping solution integrated with the Panda EPOS POS and payment system, enabling tips for staff without cash handling.
• Back Office Management App Full back office management application with remote anywhere-in-the-world access for managing sales, stock, and promotional offers.

Quantifiable outcome

• No transaction fees or commissions on online orders
• +1 more outcomes

Named customers21 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

Feature9 records

Partnerships

15 partnerships are on record, tiered core infrastructure, core and minor.

• AWS (Amazon Web Services)core infrastructureTechnology or IntegrationCloud infrastructure provider for hosting Panda EPOS SaaS platform and cloud-based EPOS solutions.
• Apple StorecoreTechnology or IntegrationDistribution channel for Panda EPOS mobile ordering apps on iOS platform.
• Apple PaycoreTechnology or IntegrationIntegrated payment method accepting Apple Pay across POS, online ordering, and mobile apps.
• BraintreecoreTechnology or IntegrationPayment gateway integration for processing credit/debit card transactions.
• DNA PaymentscoreTechnology or IntegrationComplete payment integration suite including mobile app, kiosk touchscreen, online ordering, pay at counter, and pay at table (including split pay). Supports all card schemes and alternative payment methods including Apple Pay, Google Pay, Samsung Pay, Pay by Bank app, and Open Banking.
• DojocoreTechnology or IntegrationPayment terminal integration for card processing at point of sale.
• PayPalcoreTechnology or IntegrationPayment method integration for online and mobile ordering payments.
• PaymentsensecoreTechnology or IntegrationMerchant services and payment gateway integration.
• StripecoreTechnology or IntegrationPayment gateway for processing online and mobile app transactions.
• Google PlaycoreTechnology or IntegrationDistribution channel for Panda EPOS Android mobile ordering apps.
• DeliveroocoreTechnology or IntegrationThird-party delivery platform integration for order aggregation.
• Just EatcoreTechnology or IntegrationThird-party delivery platform integration for order aggregation.
• UberEatscoreTechnology or IntegrationThird-party delivery platform integration for order aggregation.
• XerocoreTechnology or IntegrationAccounting software integration for exporting sales data and financial reporting.
• The Growth HubminorGTM or Marketing PartnerBusiness support organisation in Gloucestershire providing growth resources for local businesses.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Toast: US-leading cloud-based POS platform purpose-built for restaurants with integrated online ordering, payroll, and payments. Comparable to Panda EPOS on hospitality EPOS scope, though primarily North American and serving larger chains and groups.
• SumUp: European payments and POS provider serving SMBs across retail, hospitality, and services with mobile card readers and integrated POS software. Direct comparable to Panda EPOS for UK and European SMB merchants, but with global scale following its acquisition of Zettle/PayPal's POS arm.
• Zettle (by PayPal): SMB-focused POS and payments solution offering card readers, POS software, and e-commerce tools, particularly strong in the UK and Europe following its acquisition by PayPal. Comparable to Panda EPOS in UK SMB POS-plus-payments positioning.
• Shopify POS: Retail-focused POS offering from Shopify providing hardware, software, and payments integrated with Shopify commerce. Comparable to Panda EPOS for the retail side of its customer base, especially SMB convenience and specialty retail.
• Dojo: UK payments provider offering card terminals, integrated POS, and hospitality software to SMBs across restaurants, pubs, and retail. Comparable to Panda EPOS as both a payments partner and competing UK POS/payments solution.
• Square (Block): Global incumbent offering integrated POS hardware, software, and payments for SMBs including hospitality and retail. Comparable to Panda EPOS in targeting SMB merchants with bundled software-plus-payments, though it operates at vastly greater scale and breadth.

Direct peers

• Epos Now: UK-based cloud EPOS provider targeting SMBs in retail, hospitality, and leisure with integrated software and hardware. Closest UK-headquartered direct competitor to Panda EPOS in terms of customer profile (UK SMB hospitality/retail) and bundled offering.
• Lightspeed Restaurant: Hospitality-focused POS platform with integrated online ordering, payments, and kitchen modules used by restaurants, bars, and cafes. Directly comparable to Panda EPOS in core hospitality EPOS functionality, though it targets mid-market and multi-site operators more aggressively.
• TouchBistro: Restaurant-focused POS system with online ordering, reservations, and payment processing, primarily serving SMB hospitality operators. Directly comparable to Panda EPOS in hospitality POS scope and SMB target market.

Emerging players

• Apicbase: Hospitality back-of-house software with recipe management, kitchen display, and POS integrations for restaurants and catering operators. Comparable to Panda EPOS on hospitality operational tooling, though focused more on kitchen/back-office than front-of-house POS.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/pandaepos
• LinkedInlinkedin.com/company/pandaepos

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PANDA EPOS LIMITED