APOTEC LTD
Apotec Ltd is a UK-based SaaS company that provides Apotec CRM, a fifth-generation cloud-delivered Patient Medication Record system for community pharmacies, enabling paperless dispensing, NHS EPS/FHIR integration, and multi-branch patient record management across enterprise and independent pharmacy groups.
- Company typePrivate
- Founded2020
- HeadquartersCanterbury, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What APOTEC LTD does
Apotec Ltd is a UK-based software company founded in October 2020 and headquartered in Canterbury, England. It develops and sells Apotec CRM, a fifth-generation, SaaS-delivered Patient Medication Record (PMR) system purpose-built for UK community pharmacies. The platform enables paperless per-patient and multi-patient dispensing, clinical checks, real-time branch and organisation-wide patient record management, NHS Electronic Prescription Service (EPS) processing using FHIR standards, and direct integration with the NHS App. Apotec CRM is supplemented by three add-on modules — Apotec SMS (automated patient notifications, pay-as-you-go), Apotec Go (enterprise-grade secure remote access), and Apotec Insights (real-time analytics) — and is backed internally by ApoMed, a clinical and commercial database management tool co-developed with First Data Bank.
The company monetises through a SaaS subscription priced at £495 per outlet per month (covering CRM, Apotec Care support, HSCN connectivity, and Apotec Assured tertiary connectivity), a one-time activation fee of £1,895 per outlet covering site survey, security router, VPN, and installation, and usage-based pay-as-you-go SMS fees. Apotec employs a direct enterprise sales motion targeting both large multi-branch pharmacy groups and independent single-site pharmacies, supplemented by a partner referral channel comprising technology integrators (BD Rowa, Omnicell, Meditech, Centred Solutions, PharmAssist, Pharmsmart) and buying groups (Cambrian Alliance, Alphega). Pricing is offered on short, rolling notice contracts with all outlet end-dates aligned, deliberately reducing customer friction versus legacy PMR vendors. Named enterprise customers include Day Lewis Plc (200+ stores), Raylane Pharmacy Group, Touchwood Pharmacy Group, and Paydens Ltd; mid-market customers include Matrix Primary Healthcare and Aqua/Central Pharmacy.
The company is privately held, registered in England and Wales (company number 12941289), with no disclosed external funding rounds, parent entity, or institutional investors. Reported headcount is 1–10 employees, indicating an early-stage operating profile despite the recent enterprise contract wins. Apotec holds Cyber Essentials Plus certification and NHS EPS accreditation using FHIR standards — both of which function as regulatory and trust barriers for new entrants.
APOTEC LTD firmographics
Firmographics- Name
- APOTEC LTD
- Legal name
- Apotec Ltd
- Website
- https://apotec.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Apotec Ltd is a UK-based SaaS company that provides Apotec CRM, a fifth-generation cloud-delivered Patient Medication Record system for community pharmacies, enabling paperless dispensing, NHS EPS/FHIR integration, and multi-branch patient record management across enterprise and independent pharmacy groups.
- Ownership category
- akta.pro rank
APOTEC LTD industry classification
Industry- Product category
- Pharmacy Practice Management Software
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Medication Therapy Management (MTM) & Clinical Pharmacy Services Tools (HLACAKAH)
Keywords
Where APOTEC LTD is headquartered
LocationHeadquarters
- HQ city
- Canterbury
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
APOTEC LTD business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Apotec CRM Subscription: SaaS subscription model for the core PMR/CRM platform, priced per outlet per month. Includes Apotec CRM, Apotec Care support suite, HSCN connectivity, and Apotec Assured tertiary connectivity.
- Outlet Activation Fee: One-time activation fee per outlet covering site survey, security router, secure VPN connection, and installation & orientation.
- Apotec SMS: Pay-as-you-go SMS service with no manual top-up required. Messages sent at configured prescription milestones.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Apotec CRM core subscription for community pharmacies |
| One time/ perpetual license | Multi-year contract | One-time activation per outlet |
| Usage-based | Pay-as-you-go | Apotec SMS pay-as-you-go messaging |
Distribution channels3 records
Marketing channels5 records
APOTEC LTD product offering
Product offeringCore offering
Apotec develops and sells Apotec CRM, a 5th generation, SaaS-delivered Patient Medication Record (PMR) system for UK community pharmacies. The platform supports per-patient and multi-patient paperless dispensing, organisational-level patient management across branches, NHS EPS processing via FHIR standards, and NHS App integration, and is sold alongside add-on modules (Apotec SMS, Apotec Go, Apotec Insights) on a per-outlet monthly subscription with a one-time activation fee.
Product overview
Apotec offers a unified platform architecture centred on Apotec CRM, a 5th generation SaaS-delivered PMR system for community pharmacies. The core platform is supplemented by three integrated add-on modules: Apotec SMS for automated patient communications, Apotec Go for secure remote access with enterprise-level multi-outlet management, and Apotec Insights for real-time pharmacy analytics. Behind the scenes, Apotec operates ApoMed as an internal clinical and commercial database management tool, developed with First Data Bank, which powers the clinical and commercial data delivered to Apotec CRM users. The platform supports NHS EPS accreditation with FHIR standards and integrates with NHS App for patient medication notifications.
Differentiator
Problem solved
Functional benefit
Brands
- Apotec CRM: A 5th generation, SaaS-delivered PMR (Patient Medication Record) system designed for community pharmacies, providing patient-centric dispensing workflow, clinical checks, and organisational-level patient management.
- Apotec SMS
- Apotec Go
- Apotec Insights
- Apotec Care
- Apotec Assured
- ApoMed
Products and services
- Apotec CRM 5th generation SaaS-delivered Patient Medication Record (PMR) and Community Pharmacy CRM providing per-patient and multi-patient paperless dispensing, organisational-level patient management across all branches, clinical checks, and NHS EPS processing for UK community pharmacies.
- Apotec SMS SMS messaging service seamlessly integrated with Apotec CRM that sends patient notifications at configured prescription fulfilment milestones, with full patient-level audit and pay-as-you-go pricing.
- Apotec Go Secure remote access solution with device-, user-, and software-level embedded security that provides enterprise-level access to all organisational outlets at branch functional level, as if physically present at the pharmacy.
- Apotec Insights Real-time pharmacy analytics solution aggregating branch and organisation-wide pharmacy data with near-real-time availability, data interrogation, and drill-down capabilities.
Quantifiable outcome
- Touchwood Pharmacy Group implementation completed across entire estate within 5 months
- +2 more outcomes
Companies that use APOTEC LTD
Customer profileNamed customers6 records
Segments1 record
Ideal customer profiles2 records
APOTEC LTD technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature9 records
APOTEC LTD partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- Centred SolutionscoreSpecialists in hub and spoke dispensing transforming pharmacy dispensing with innovative software and technology that automates the original pack dispensing process - from picking to packing and labelling to checking. Partnership brings scalable hub and spoke and tote-to-spoke solutions to Apotec CRM users.
- RWA Pharmacy (Real World Analytics)coreCollaboration brings together high quality PMR data and real world analytics strengths, giving pharmacies clearer insight, stronger evidence, and greater confidence in choices they make. Helps pharmacies thrive as their role continues to grow and change.
- Cambrian AlliancecoreBuying group that gives pharmacies flexibility, transparency and control over stock ordering through their ordering platform e-CASS. Combines best technology with best people for competitive advantage.
- OmnicellcoreTrusted leader in medication adherence solutions helping community pharmacies save time, boost efficiency, and deliver safer, more personalised care. Flexible range of medication adherence solutions adapt to each pharmacy's workflow.
- MeditechcorePowerful API integration with Meditech's bespoke pharmacy dispensing robots - systems engineered for precision, reliability, and high-volume performance. Trusted by forward-thinking pharmacies as gold standard in safe, efficient medicine fulfilment.
- BD RowacoreGlobal leader in robotic dispensing and intelligent pharmacy storage. BD Rowa's automated systems bring speed, precision and smarter stock management. Partnership removes manual handling and optimises space.
- NHScoreNHS EPS accreditation completed using FHIR standards. Integration with NHS App allows patients to receive prescription fulfillment updates directly through Apotec CRM workflow. Apotec CRM ready to assist in joining-up healthcare provision.
- First Data BankcoreClinical data partner working with Apotec's clinical data team. ApoMed was developed working with First Data Bank, clinicians and commercial experts from across Community Pharmacy to collate and aggregate clinical and commercial data.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
APOTEC LTD competitors and assessment
Company assessmentBroad incumbents
- Omnicell: US-listed provider of pharmacy automation, adherence packaging, and medication management. Competes more broadly in pharmacy workflow than Apotec's specialist UK PMR focus.
- TPP (The Phoenix Partnership): UK-wide healthcare IT vendor (SystmOne) spanning primary care and pharmacy. A broader incumbent whose pharmacy-adjacent capabilities compete with the same Apotec customer base.
- EMIS Group (ProScript / ProScript Connect): Major UK healthcare IT group with ProScript pharmacy PMR. Competes with Apotec CRM in community pharmacy while serving a much broader GP and hospital footprint.
Direct peers
- Cegedim UK (Rx Systems / Pharmacy Manager): Largest incumbent UK community pharmacy PMR provider (Rx Systems, Positive Solutions, Pharmacy Manager). Direct head-to-head competitor for Apotec CRM in NHS-accredited dispensing workflows.
- Sonar Informatics: UK pharmacy systems provider offering PMR and related community pharmacy tooling. Competes for the same NHS-accredited community pharmacy contracts.
- Positive Solutions: UK community pharmacy software vendor offering PMR, services manager, and minor ailments tools. A direct replacement option in the same niche Apotec targets.
- Invatech Health (Titan / ATLAS PMR): UK pharmacy technology vendor with cloud PMR and patient medication record systems. Directly comparable to Apotec CRM in positioning around modernisation of legacy PMR.
- PharmOutcomes (Pinnacle Health): UK platform for community pharmacy service delivery and PMR-adjacent workflows. Targets the same community pharmacy base with overlapping service and clinical documentation use cases.
Others
- BD Rowa: Global leader in robotic dispensing and intelligent pharmacy storage. Already a core Apotec integration partner; adjacent rather than directly competing for PMR.
Regional players
- Clanwilliam Health (Ireland): Ireland-based pharmacy and health-IT vendor. Comparable PMR and pharmacy services tooling but primarily operating in the Irish market instead of the UK.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
APOTEC LTD social profiles
Digital presenceAPOTEC LTD compliance and trust
Trust signalCompliance2 records
APOTEC LTD financial estimates
Financial estimateRevenue estimate
Valuation estimate
APOTEC LTD leadership team
Management profileNumber of profiles
Profiles1 record
APOTEC LTD funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
APOTEC LTD M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about APOTEC LTD
What does APOTEC LTD do?
Apotec develops and sells Apotec CRM, a 5th generation, SaaS-delivered Patient Medication Record (PMR) system for UK community pharmacies. The platform supports per-patient and multi-patient paperless dispensing, organisational-level patient management across branches, NHS EPS processing via FHIR standards, and NHS App integration, and is sold alongside add-on modules (Apotec SMS, Apotec Go, Apotec Insights) on a per-outlet monthly subscription with a one-time activation fee.
Is APOTEC LTD a public or private company?
APOTEC LTD is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was APOTEC LTD founded?
APOTEC LTD was founded in 2020. It employs 1 to 10 people.
Where is APOTEC LTD based?
APOTEC LTD is headquartered in Canterbury, United Kingdom, in the Europe region.
How does APOTEC LTD make money?
Three revenue lines are on record. Apotec CRM Subscription is the primary driver. The others are outlet Activation Fee and apotec SMS.
Who are APOTEC LTD's main competitors?
Broad incumbents on record are Omnicell, TPP (The Phoenix Partnership) and EMIS Group (ProScript / ProScript Connect). Direct peers are Cegedim UK (Rx Systems / Pharmacy Manager), Sonar Informatics, Positive Solutions, Invatech Health (Titan / ATLAS PMR) and PharmOutcomes (Pinnacle Health). BD Rowa is listed as an others. Clanwilliam Health (Ireland) is listed as a regional player.
Does APOTEC LTD have an API?
Yes. Apotec CRM has NHS EPS accreditation completed using Fast Healthcare Interoperability Resources (FHIR) standards, enabling integration with NHS App for patient medication updates. A new API integration with Meditech pharmacy dispensing robots has been successfully launched. FHIR standards support interoperability for healthcare provision.
What industry is APOTEC LTD in?
APOTEC LTD's product category is Pharmacy Practice Management Software. Its primary akta.pro industry code is HLACAKAH, Medication Therapy Management (MTM) & Clinical Pharmacy Services Tools. Its SIC code is 7372.