DATAKOM LIMITED

What DATAKOM LIMITED does

DataKom Ltd, trading as SCG Wales & West, is a UK-based managed service provider headquartered in Dummer, Hampshire with regional offices in Cardiff and Hereford. The company delivers an integrated portfolio spanning managed IT, hybrid cloud, internet connectivity (superfast broadband, ethernet, WiFi), cloud and on-premise telephony (including its Evonex sub-brand), business mobile solutions, next-generation firewalls, and 24/7/365 cybersecurity services, unified under a Service Assured service wrap. Its core technology stack combines cloud-hosted unified communications with hybrid cloud infrastructure and managed network security, packaged as bespoke solutions for UK customers ranging from SMEs to multinationals across ten named verticals such as car dealerships, healthcare, education, public sector, hospitality, and contact centres.

Operationally, DataKom was acquired by Southern Communications Group (SCG) in April 2018 and in May 2025 was combined with SCG's acquired Redline Tele.com Ltd to form the SCG Wales & West regional brand, leveraging SCG's 50-plus years of telecommunications heritage. The company sells primarily through a sales-led direct model combining enterprise field sales and phone-based inside sales (02920 365 200), supported by content marketing, case studies and a Trustpilot 5-star reputation. Revenue is generated predominantly through recurring monthly managed-service subscriptions, with additional professional services for implementation, maintenance and one-off projects; pricing is quote-based and not publicly disclosed.

Certifications include ISO/IEC 27001 (information security management) and Microsoft Solutions Partner status (2025); the company has also received the CNA Awards and maintains a five-second customer response commitment as part of the Service Assured proposition. The chief executive-level role of Managing Director is held by Claire Maddox, who leads the SCG Wales & West operating unit.

Name

DATAKOM LIMITED

Legal name

Datakom Ltd

Website

https://datakom.co.uk

Company type

Private

Founded year

2007

Operating status

Operating

Short description

DataKom Ltd (trading as SCG Wales & West) is a UK managed service provider offering integrated cloud telephony, managed IT, connectivity, mobile, hybrid cloud and 24/7 cybersecurity services to SMEs and multinationals across ten UK verticals, operating as a wholly-owned subsidiary of Southern Communications Group.

Ownership category

akta.pro rank

Product category

Managed IT and Telecommunications Services

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Wired Telecommunications Carriers (517111)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385)

akta.pro industry

PRIMARYHDABANAA

Data Center Operations & Managed Services (Remote Hands, NOC/SOC)

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Data Center Operations & Management

Keywords

• Business telephony services
• Managed IT services
• Business connectivity solutions
• Cloud hosted telephony
• Cybersecurity services

Headquarters

HQ city

Basingstoke

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed services revenue from providing fully managed IT infrastructure, security, telephony, connectivity, networking and mobile solutions to business customers.
2. Telephony Solutions: Revenue from cloud hosted telephony, on-premise telephony, and mobile solutions, typically recurring subscription or usage-based pricing.
3. Internet Connectivity: Connectivity services including superfast broadband, ethernet connectivity, and WIFI networks.
4. Professional Services: Implementation, maintenance and support services including enhanced network support and one-off project work.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Datakom Limited operates as a Managed Service Provider under the SCG Wales & West brand, delivering IT, telephony, connectivity, networking, mobile, and cybersecurity solutions to UK businesses. The portfolio includes cloud-hosted and on-premise telephony (Evonex platform), superfast broadband, ethernet connectivity, WiFi networks, mobile solutions, hybrid cloud infrastructure, next-generation firewalls, and 24/7/365 cyber security services. All offerings are unified under a bespoke Service Assured service wrap with continuous support and managed infrastructure for SMEs through to multi-national corporations.

Product overview

DATAKOM LIMITED operates under the SCG Wales & West brand as a Managed Service Provider offering an integrated portfolio of IT and telecommunications services. The core portfolio includes Managed IT Services, Internet Connectivity (Superfast Broadband, Ethernet, WIFI Networks), Telephony Solutions (Cloud Hosted Telephony, On-premise Telephony, and the Evonex Hosted Cloud sub-brand), Mobile Solutions, Next Generation Firewalls, Cyber Security Services, Hybrid Cloud Solutions, and Support Services. These services are unified under the SCG service wrap, enabling customers to access fully managed, bespoke technology solutions from a single provider, with the Evonex and Service Assured offerings providing specialized telephony and service-quality components within the broader integrated service ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services

Quantifiable outcome

• 81% of cybercrime targets SMBs and costs billions - SCG provides 24/7/365 protection against this threat
• +2 more outcomes

Segments10 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Southern Communications Group (SCG)coreStrategic or Co-development Partner · 1 April 2018In April 2018, Southern Communications Group acquired DataKom Ltd. DataKom now operates as part of SCG Wales & West, combining DataKom's existing operations with SCG's broader managed service capabilities and Redline Tele.com Ltd (acquired May 2025).

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Vodafone Business UK: UK division of global telco offering mobile, fixed, UC, IoT, and managed services — large incumbent competitor across mobility and connectivity, but broader and not specialized in Datakom's SMB niche.
• BT Business: UK incumbent carrier offering broadband, ethernet, UC, cloud, and security to enterprise and mid-market — broader portfolio but overlapping capabilities that Datakom/SCG competes with daily.

Direct peers

• Chess ICT: UK ICT and telephony reseller/MSP offering connectivity, mobile, cloud telephony, and managed IT to UK SMB — comparable channel-led MSP model.
• TalkTalk Business: UK business division of TalkTalk providing broadband, ethernet, and UC services to SMEs and partners — overlaps on connectivity and cloud telephony offerings.
• Nasstar: UK managed services and cloud provider offering managed connectivity, UCaaS, and security — comparable subscription-based MSP model targeting UK mid-market.
• Wavenet: UK MSP delivering hosted telephony, broadband, managed IT, and cybersecurity to UK businesses — same service mix and vertical-agnostic go-to-market as Datakom/SCG Wales & West.
• Daisy Group: UK-based managed service provider offering unified communications, connectivity, cloud, and cyber to SMB and mid-market — directly comparable portfolio and customer base to SCG Wales & West.
• Onecom: UK managed communications and cloud specialist providing mobile, hosted telephony, connectivity, and IT services to SMB and mid-market — direct competitor in nearly every product line.
• Gamma Communications: UK-headquartered unified communications and connectivity provider serving SMB and enterprise through channel partners — comparable in hosted telephony and broadband services.

Emerging players

• NFON: European cloud telephony provider with UK presence offering Cloud PBX and UCaaS — partial overlap on hosted telephony, especially relevant for PSTN/ISDN migration customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DATAKOM LIMITED