What PATHWAYS CARE LIMITED does

Pathways Care Limited is a privately held, UK-registered domiciliary care agency (Company No. 11340359) founded in 2018 that delivers in-home, residential and community-based care services to adults with health and mobility issues, including those with dementia, learning disabilities, sensory impairment, mental health conditions and age-related needs. The company's core portfolio covers 24-hour care, respite/short-term care, live-in care, domiciliary (hourly) care, elderly care, personal care, practical support (housekeeping, meal preparation, shopping, appointment escorting), social/outreach support and emotional support, all delivered through a person-centred, bespoke-care-planning model. Operations are split across a Head Office in Rayleigh (Essex), a Dorset/Hampshire office in Wimborne, and a correspondence address in Southampton, with service coverage spanning Hampshire, Dorset, Essex, Nottinghamshire and the London Area. Workforce data indicates fewer than 10 employed staff, though the company actively recruits care workers and provides free paid training plus DBS checks.

Revenue is generated through usage-based, individually negotiated hourly and weekly rates paid via a mix of local authority funding (Hampshire County Council as a Tier 2 provider, Dorset Council, Bournemouth/Christchurch/Poole Council), direct payments and private self-pay. The go-to-market is sales-led and referral-driven, accepting enquiries from individuals, families and councils through a Wix-hosted website, direct phone/email contact and channel partner referrals; there is no app, no public API, no proprietary technology platform, and no disclosed AI/ML capabilities — Pathways Care is fundamentally a human-delivered care services business, not a technology company. Differentiators centre on regulatory credibility (CQC 'Good' rating, Tier 2 HCC status, Dorset Council approval), specialised dementia capability (Dementia Friends-trained staff via the Alzheimer's Society), consistent caregiver assignment, and a multi-disciplinary practitioner team.

Name

PATHWAYS CARE LIMITED

Legal name

Pathways Care Limited

Website

https://pathwayscareuk.org

Company type

Private

Founded year

2018

Operating status

Operating

Short description

Pathways Care Limited is a UK-registered domiciliary care agency delivering in-home, live-in, respite, and outreach care to adults across Hampshire, Dorset, Essex, Nottinghamshire and the London Area, funded via local authority contracts (Hampshire County Council, Dorset Council, BCP Council) and private pay.

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (6216), Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB)

akta.pro secondary industries

Care Coordination, Referral Management & Transitions-of-Care Pathways (HLACAGAL), Caregiver Support, Coaching & Training (HLADALAG)

Keywords

• Domiciliary care services
• Home care services
• Live-in care
• Personal care support
• Respite care

Headquarters

HQ city

Rayleigh, Essex

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Hourly/Weekly Care Services: Rates are agreed on an hourly basis and also on a weekly basis. Services are paid privately or through direct payments and local authority funding.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Pathways Care Limited is a domiciliary care agency that delivers personalised in-home and community-based care to adults, including 24-hour care, live-in care, respite/short-term care, elderly care, personal care, practical support, social/outreach support, and emotional support. Care is provided by employed, qualified, multi-disciplinary practitioners in clients' own homes, residential settings, and community settings across Hampshire, Dorset, Essex, Nottinghamshire, and the London area.

Product overview

Pathways Care Limited operates as a domiciliary care agency offering a unified portfolio of care services rather than a modular software platform. The company provides integrated in-home care solutions including 24 Hour Care, Respite Care, Live In Care, Domiciliary Care, and Elderly Care, complemented by Personal Care, Practical Support, Social Support, and Emotional Support services. All services follow a person-centred and outcome-focused approach, enabling adults with various needs—including sensory impairments, learning disabilities, dementia, mental health conditions, and physical disabilities—to live independently in their own homes, residential settings, and communities.

Differentiator

Problem solved

Functional benefit

Products and services

• 24 Hour Care Continuous round-the-clock care provided by professional, qualified, and reliable practitioners for individuals requiring additional attention throughout their day.
• Respite Care / Short Term Care Short-term support services for individuals recovering from hospital discharge or when a regular caregiver is unavailable, designed to help re-establish daily routines.
• Live In Care Dedicated live-in carers who reside with clients in their own homes to provide greater support than hourly-based care, enabling independence while ensuring safety and security.
• Domiciliary Care Care at home services providing support and assistance for short periods during the day or week, including help with breakfast preparation and personal care needs.
• Elderly Care Specialized support for older adults to help bridge gaps caused by retirement, reduced routine, physical changes, and loneliness, available during day or night hours.
• Personal Care Assistance with daily activities including getting up, washing, bathing, toileting, dressing, meal preparation, medication reminders, and shopping support delivered in clients' homes.
• Practical Support Responsive services including shopping, menu planning, housekeeping, clerical tasks, bill payments, appointment escorting, and respite assistance for family caregivers.
• Social Support and Outreach Support Services designed to minimize isolation risks by helping clients access leisure services, education, employment opportunities, maintain family contact, and remain active in their communities.
• Emotional Support Support services helping adults regain lost skills or learn new ones for independent living, including building confidence, self-esteem, and enhancing daily living skills.

Quantifiable outcome

• Positive outcomes for clients through bespoke care plans

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Hampshire County CouncilcoreChannel Partner/ Reseller/ DistributorTier 2 provider for Hampshire County Council, delivering care services to council-funded clients in the Hampshire region including Ringwood and New Forest areas.
• Dorset CouncilcoreChannel Partner/ Reseller/ DistributorApproved provider for Dorset Council, delivering care services in East Dorset including Wimborne and Verwood areas.
• Bournemouth, Christchurch and Poole CouncilcoreChannel Partner/ Reseller/ DistributorLocal authority referral partner accepting council-funded clients for care services.
• Dementia Friends (Alzheimer's Society)minorStrategic or Co-development PartnerStaff trained through Dementia Friends programme to better support clients living with dementia, demonstrating commitment to specialised care capabilities.

Scale indicators3 records

Expansion highlights4 records

Direct peers

• Bluebird Care: UK franchised domiciliary care provider offering personal care, respite, dementia and live-in services across multiple counties. Same operating model, customer base and CQC-regulated framework as Pathways Care.
• Caremark: UK-wide domiciliary care franchise providing personal care, respite, live-in and support services to adults in their own homes. Comparable in service portfolio, target population and franchise-led regional footprint.
• Alina Homecare: Regional and national UK home care provider delivering visiting, live-in and specialist care across multiple counties. Overlaps with Pathways Care on geography, service mix and elderly/disability client base.
• Right at Home UK: UK franchised home care provider delivering companionship, personal care, dementia support and live-in care to older adults. Direct competitor in the same niche with the same local-authority and private-pay revenue mix.
• Prestige Nursing + Care: UK-wide provider of home care, live-in care and complex care services to adults and elderly clients. Comparable in service breadth, target population and mixed council / private funding model.
• Sonderwell / Sage Care: UK provider of home-based complex and personal care services to adults with disabilities, mental health conditions and age-related needs. Overlaps with Pathways Care on domiciliary delivery, target population and council-funded revenue mix.
• Home Instead Senior Care UK: National UK franchised network delivering personal care, dementia care, live-in care and companionship to older adults in their own homes. Directly comparable in service mix, target client and home-based delivery model to Pathways Care.
• Helping Hands Home Care: One of the UK's largest specialist home care providers, focused on hourly, visiting and live-in care for adults including elderly and dementia clients. Closely comparable on service model, target segment and private-pay / local-authority mix.

Emerging players

• Cera Care: Tech-enabled UK home care provider offering hourly and live-in care with a digital matching and monitoring platform. Comparable in core service offering and target market, with a technology-driven operational model that contrasts with Pathways Care's traditional approach.

Broad incumbents

• Agincare: Established UK care group operating home care, live-in, supported living and care homes across multiple regions. Comparable in home-based services to elderly and vulnerable adults but broader and significantly larger than Pathways Care.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PATHWAYS CARE LIMITED