Town Of Cumberland

Name

Town Of Cumberland

Legal name

Town of Cumberland, Maine

Website

https://townofcumberlandmaine.gov

Company type

Private

Founded year

1821

Operating status

Operating

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Police Protection (922120), Fire Protection (92216), Civic and Social Organizations (81341), Community Food Services (62421)

SIC

Services-Services, Nec (8900), Services-Social Services (8300)

akta.pro primary industry

Municipal Tax & Revenue Administration (Local) (BPAIACAD)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Municipal government services
• Property tax collection
• Motor vehicle registration
• Vital records services
• Public safety services

Headquarters

HQ city

Cumberland Center

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Tax Revenue: Annual property taxes collected from residents and businesses within town boundaries, with due dates typically in September and March. Revenue supports town budget including road maintenance, schools, and municipal services.
2. Motor Vehicle Excise Tax: Annual excise tax levied on vehicle registration, calculated based on MSRP and vehicle age using mil rates ranging from .0240 (1st year) to .0040 (6th year and older).
3. Service Fees: Various administrative fees including marriage licenses ($40), vital records ($15 first copy, $6 additional), dog licenses ($6 spayed/neutered, $11 unaltered), and credit card processing fees (2.5% with $1 minimum).
4. Property Tax Payments: Tax collector handles property tax billing and collection from residents and mortgage companies.

Pricing tiers

Distribution channels4 records

Marketing channels6 records

Core offering

The Town of Cumberland is a municipal government entity that provides core civic services to approximately 8,400 residents of Southern Maine, including property tax billing and collection, motor vehicle registration, vital records processing (birth, marriage, and death certificates), marriage and dog licensing, trash and recycling collection, public safety (police, fire/EMS), code enforcement, planning/zoning, parks and recreation, animal control, and community food assistance through a Community Food Pantry. Services are delivered through Town Hall, an online portal, drop box, and mail.

Product overview

The Town of Cumberland operates a unified CivicPlus CivicEngage-powered municipal website offering residents access to core civic services through an integrated platform. The portfolio includes the official website as the central hub, supplemented by The Cumberland Crier weekly newsletter, Notify Me alert system, Agenda Center for meeting documents, and various transactional services including motor vehicle registration, tax payments, vital records processing, Community Food Pantry, trash/recycling collection coordination, and Mental Health Resources. The system connects with external platforms including Maine BMV online services, Constant Contact for newsletters, Venmo for donations, and social media channels.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Tax Collection and Payment Services Annual property tax billing and collection from residents, businesses, and mortgage companies within Cumberland town boundaries, with semiannual due dates in September and March. Residents can view tax bills and pay online, via secure drop box, or by mail to the Tax Collector.
• Motor Vehicle Registration Services
• Vital Records Services
• Dog Licensing Services
• Trash and Recycling Collection
• Community Food Pantry Services

Quantifiable outcome

• Population: approximately 8,400 residents
• +1 more outcomes

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Partnerships

21 partnerships are on record, tiered core, major and minor.

• MSAD #51 School DistrictcoreStrategic or Co-development PartnerJoint school administrative district serving K-12 students from Cumberland and North Yarmouth. Comprised of Mabel I. Wilson Elementary School, Greely Middle School, and Greely High School. Town Council has liaison representation. Budget validation votes occur during annual municipal elections.
• Town of North YarmouthcoreStrategic or Co-development PartnerMunicipal partnership for shared services including school district, mental health initiatives, joint standing committee, and community resources. Cumberland/North Yarmouth Lions Club serves both communities. Joint Comprehensive Plan Committee activities.
• Chebeague & Cumberland Land TrustmajorStrategic or Co-development PartnerLand conservation organization preserving natural areas and trails. Collaborates with town on open space preservation, farmland protection, wildlife habitat, and trail systems.
• Cumberland/North Yarmouth Lions ClubmajorStrategic or Co-development PartnerService organization supporting community through volunteer activities and donations including support for the Community Food Pantry and holiday programs.
• HART (Humane Alliance for Animal Welfare)minorStrategic or Co-development PartnerRegional animal welfare organization serving the greater Maine area, supporting animal rescue and welfare initiatives in partnership with local animal control.
• Alliance for Addiction and Mental Health Services, MainemajorStrategic or Co-development PartnerStatewide organization providing behavioral health and mental health resources referenced on town's mental health resources page.
• Office of Behavioral Health (OBH) - MainemajorStrategic or Co-development PartnerFormerly Office of Substance Abuse and Mental Health Services, provides state-level mental health/substance use resources to town residents.
• Brighter Heights - MaineminorStrategic or Co-development PartnerProvides support for mental health and medical needs for adults with mental health or substance use disorder, including help finding financial assistance, housing, food, employment, and transportation resources.
• Milestone RecoverymajorStrategic or Co-development PartnerRegional organization with comprehensive programs addressing mental health, substance use, homelessness, basic needs, and community support. Referenced for both mental health and substance abuse resources.
• Pine Tree Recovery CenterminorStrategic or Co-development PartnerInpatient medical detoxification and intensive outpatient treatment facility offering individualized, evidenced-based care for drug, alcohol, and opiate use with transportation available.
• Opportunity Alliance - Maine Crisis LinecoreStrategic or Co-development PartnerState's crisis telephone response service for behavioral health crises and suicide prevention. Available 24/7. Primary crisis hotline referenced by town (774-HELP).
• Spurwink - Living Room Crisis CenterminorStrategic or Co-development PartnerBehavioral health care and substance use disorder services provider offering crisis center services in the community.
• National Alliance on Mental Illness (NAMI) MainemajorStrategic or Co-development PartnerState affiliate offering educational programs, advocacy, and toll-free helpline for mental health support including teen text line (207-515-8398) for youth 14-20.
• The Locker ProjectminorStrategic or Co-development PartnerStatewide program ensuring food security for children through class-time snacks and weekend food supplies. Referenced on town's food resources page.
• Wayside Food ProgramsminorStrategic or Co-development PartnerCommunity food resources including pantries and meals for youth up to age 18. Referenced on town's food resources page.
• National Suicide Prevention LifelinecoreStrategic or Co-development PartnerFree 24/7 confidential crisis hotline (1-800-273-TALK) connecting callers to nearest crisis center. TTY access available for deaf/hard of hearing.
• Crisis Text LinecoreStrategic or Co-development Partner24/7 text-based crisis support service (text HELLO to 741741) available throughout the U.S. connecting individuals with crisis counselors.
• Veterans Crisis LinecoreStrategic or Co-development Partner24/7 confidential resource for veterans (1-800-273-TALK then press 1, or text 838255). Available to all veterans regardless of VA registration status.
• Bangor Savings BankminorStrategic or Co-development PartnerFinancial institution providing donations and volunteer support to the Community Food Pantry, evidenced in photo gallery documentation of community involvement.
• Prince Memorial LibraryminorStrategic or Co-development PartnerPublic library facility providing community services and serving as cooling center during heat alerts when town hall may be closed.
• Casella Waste SystemscoreChannel Partner/ Reseller/ DistributorWaste management service provider for curbside collection of household solid waste and recyclables. Residents report collection problems via Casella Customer Care (207-518-8653) or app.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Town of Brunswick, Maine: Larger Southern Maine town (~21,000 residents) hosting Bowdoin College; offers broader municipal service portfolio and larger budget base. Useful as a regional benchmark for service breadth and tax base capacity.

Direct peers

• Town of Falmouth, Maine: Adjacent Greater Portland suburb with comparable population (~12,000), strong schools (Falmouth School Department), and similar coastal-suburban municipal service profile. Direct peer on residential tax base, public safety delivery, and school quality competition.
• Town of North Yarmouth, Maine: Direct joint-services partner sharing MSAD #51 school district, mental health initiatives, and joint standing committee. Smaller (~3,800 residents) but functionally the closest operational peer given shared service delivery.
• Town of Scarborough, Maine: Larger Southern Maine suburb (~22,000 residents) with similar suburban-coastal profile, top-rated schools, and comparable municipal service breadth. Direct peer though scaled larger; useful for capacity-benchmarking as Cumberland grows.
• Town of Freeport, Maine: Southern Maine town 11 miles southwest of Cumberland with mixed commercial (outlet retail) and residential base. Comparable municipal service profile and proximity to Portland, but distinct in commercial intensity.
• Town of Cape Elizabeth, Maine: Small coastal Greater Portland suburb (~9,000 residents) with similar demographic profile, high property values, strong schools, and reliance on residential property tax. Direct peer on safety reputation and coastal exposure.
• Town of Gorham, Maine: Greater Portland suburb (~18,000 residents) with comparable suburban profile, similar school district model (Gorham Schools), and similar reliance on residential property tax. Direct peer for suburban growth dynamics.
• Town of Yarmouth, Maine: Southern Maine coastal town of similar size (~8,800 residents) with comparable Greater Portland proximity, school quality reputation, and mix of residential/commercial revenue. Direct peer on municipal service delivery and demographic profile.
• Town of Windham, Maine: Adjacent Greater Portland town (~18,500 residents) sharing Sebago Lake region characteristics; comparable municipal service structure and population scale relevant to Cumberland's growth trajectory.

Others

• CivicPlus: Vendor platform provider powering Cumberland's CivicEngage municipal website. Not a peer in service delivery, but a critical technology dependency and the most directly comparable municipal-website operator across thousands of US municipalities.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCtg1cJD8MS4vCXGFf0tqcXQ
• Facebookfacebook.com/CumberlandME
• Instagraminstagram.com/cumberlandmaine

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Of Cumberland