DYLON IT SOLUTIONS LIMITED

What DYLON IT SOLUTIONS LIMITED does

DYLON IT SOLUTIONS LIMITED operates under the brand Syncurio, a cloud-based SaaS platform purpose-built for residential care home operators in the United Kingdom. Founded in 2018 and headquartered in London, the company delivers a single integrated system that combines HR (rostering, time and attendance with PIN-and-photo tablet clock-in, payroll, absence management with Bradford Factor scoring, and UKBA right-to-work compliance monitoring with 90/60/30-day alerts), resident management (multi-funding-source billing with automatic backdated adjustments, occupancy tracking, custom invoicing), governance (DBS, document renewals, CQC inspection readiness), and financial reporting (real-time estimated EBITDA by home, weekly cost visibility, agency vs. permanent labour analytics). The platform is architected so clock-in data flows into rostering and payroll and resident billing integrates with occupancy, replacing fragmented spreadsheets, paper rotas, and standalone payroll tools that operators say break down beyond two to three homes.

Syncurio monetises via annual SaaS subscriptions priced on a quote-based, consultative basis, with pricing varying by home count, staff count, and modules selected; tablet-based clock-in devices are described as having no ongoing hardware costs. The go-to-market is sales-led: a direct sales team (Sales Director, Head of Sales) drives demo requests through the website (Request a Demo CTA, phone 020 4525 0299, email enquiry), with structured onboarding through three training sessions and dedicated support agents, complemented by event-driven demand generation (Care Show London 2026) and partner-influenced acquisition through a Premium Certified Supplier relationship with Person Centred Software and a Silver Partnership with Care & Support West. Target segments are vertical UK care: owner-led single or small home groups, scaling operators fighting agency spend, and large national care home groups requiring multi-site visibility. Named customers include Nightingale Hammerson, Rico, Pearl Care, Memory Lane, Maven Healthcare, Hudson Healthcare, BondCare, and Bayis Sheli, with published case studies from SLR Care Homes, Harbour Care Centre, Sandiacre Court, and a large unnamed national care group. The company has 11–50 employees and is privately held with no disclosed institutional funding.

Name

DYLON IT SOLUTIONS LIMITED

Legal name

Dylon IT Solutions Limited

Website

https://syncurio.co.uk

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Syncurio (Dylon IT Solutions Limited) is a UK SaaS platform that integrates HR, payroll, resident billing, compliance, and financial reporting into a single system for residential care home operators, from owner-led homes to large multi-site groups.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription - Care Home Management Platform: Syncurio operates as a cloud-based SaaS platform providing integrated care home management software. Customers pay for access to the full suite (HR, resident management, reporting) on a subscription basis. Pricing is not publicly disclosed and is likely tiered by home count or feature module.
2. Clocking Device (Android Tablet): Syncurio supplies clocking-in hardware (standard Android tablet mounted on the wall) for time and attendance tracking. The page notes 'no ongoing hardware costs', suggesting the tablet may be provided as part of the subscription or as an add-on. Specific hardware pricing is not disclosed.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Syncurio provides a cloud-based, integrated SaaS platform that unifies HR (rostering, time and attendance, payroll, absence management, UKBA compliance), resident management (billing, occupancy, custom invoices), governance, and real-time financial reporting for UK residential care home operators. Customers access the full suite on a subscription basis, supported by Android tablet-based clock-in hardware for staff time and attendance tracking.

Product overview

Syncurio is a unified, cloud-based care home management software platform built by care home operators. The platform operates as an integrated system combining HR Software (encompassing Care Home Roster Software, Care Home Payroll, Clocking In Devices, Absence Management with Bradford Factor tracking, and UKBA Compliance modules) with Resident Management Software (including Resident Billing, Care Home Occupancy Management, and Custom Invoices), Governance tools, and Financial Reporting Software. The architecture is modular but interconnected—clock-in data flows automatically to rostering and payroll; resident billing integrates with occupancy tracking; and all modules feed into real-time financial reporting. The platform also offers beta access through a dedicated testing environment.

Differentiator

Problem solved

Functional benefit

Products and services

• Syncurio Care Home Management Platform An integrated cloud-based care home management platform that combines HR (rostering, payroll, absence management, UKBA compliance, clock-in), resident management (billing, occupancy, custom invoices), governance, and real-time financial reporting into a single unified system designed specifically for UK residential care home operators. Sold as a subscription to owner-led homes, scaling care operators, and large care home groups.
• Syncurio Clocking-In Devices Android tablet-based time and attendance hardware used by care home staff for clock-in and clock-out, with PIN authentication and photo verification at every shift start and end. Eliminates buddy punching, fobs, and paper timesheets, and feeds data directly into the Syncurio roster and payroll system.

Quantifiable outcome

• 12-13 hours per month saved on payroll admin (reduced to 30 minutes)
• +4 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Person Centred SoftwarecoreGTM or Marketing Partner · 4 October 2024Syncurio announced a new partnership as a Premium Certified Supplier with Person Centred Software, a leader in care home management technology. This partnership enables mutual customer referrals and co-endorsement within the UK care home software ecosystem. Person Centred Software is a leading provider whose brand recognition in the sector provides Syncurio with credible GTM endorsement.
• Care & Support WestminorGTM or Marketing Partner · 27 August 2024Syncurio became a Silver Partner of Care & Support West, a leading representative body for adult social care providers in the West of England. The partnership provides visibility within the Care & Support West membership network and access to industry events and forums, supporting Syncurio's demand generation among West of England care home operators.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Person Centred Software: Leading UK care home management software vendor offering digital care planning, medicine management, and resident management. Direct competitor to Syncurio and simultaneously its Premium Certified Supplier partner, making it the most directly comparable peer in product, customer base, and geography.
• Coolcare: UK care home management software providing rostering, payroll, billing, and occupancy tools to residential care operators. Closely comparable in product scope (HR + billing + occupancy) and target customer profile to Syncurio.
• Nourish Care: UK-focused digital care planning and management platform for residential and home care providers. Competes head-on with Syncurio on care home management functionality and shares a similar vertical-SaaS positioning in the UK social care market.
• KareInn: Digital care planning and management software for UK care homes and home care providers. Comparable to Syncurio as a vertical SaaS targeting residential care operators with integrated care and operational tooling.
• OneTouch Health: UK care home management platform combining rostering, care planning, medication, and reporting for residential care operators. Directly comparable product scope and customer segment to Syncurio.
• Care Control: UK-based care home management platform covering care planning, medication, and operational workflows for residential care providers. Overlaps directly with Syncurio's resident management and governance modules.

Emerging players

• Radar Healthcare: UK compliance, quality, and risk management software for health and social care providers. Adjacent to Syncurio's governance module and frequently used alongside care home management suites — partial overlap and a competitor for the compliance portion of Syncurio's stack.
• Sekoia: Digital care planning platform with growing UK residential care presence. Smaller and more care-plan focused than Syncurio, but an emerging competitor in the same vertical with overlapping governance and documentation functionality.

Broad incumbents

• Access Group — Health & Social Care: Broader Access Group division bundling care home, home care, and HR/payroll software. Represents the incumbent competitive risk Syncurio faces from large, well-capitalised UK software groups able to bundle competing functionality across multiple operational modules.
• iCare (Access Group): Access Group's care home management suite covering rostering, payroll, HR, and resident management. Part of a much broader UK business software conglomerate; competes with Syncurio in care home HR/payroll but as one product line among many.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/syncurio

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DYLON IT SOLUTIONS LIMITED