The Navicon Group

What The Navicon Group does

The Navicon Group is a privately held, founder-owned managed technology services provider headquartered in South Easton, Massachusetts, with additional offices in Ft. Lauderdale, Florida, and Katy, Texas. The company delivers integrated physical security, cybersecurity, managed IT, UCaaS/VoIP, and structured cabling solutions to mid-market and enterprise customers across 40+ U.S. states and Canadian provinces, with a stated track record of more than 30 years in operation and 1,000+ projects completed in 2023. Under CEO Robert Lane, a U.S. Army veteran, the firm was rebranded from K&M Communications to The Navicon Group in January 2024 to reflect a broadened services portfolio beyond its legacy telecom and cabling origins.

The company's core technology stack centers on integrated delivery of access control, video surveillance, managed detection and response, vCISO advisory, compliance-driven security (including HIPAA for healthcare), UCaaS/VoIP, and structured cabling, supported by 24x7 SOC/NOC operations and AI-powered analytics applied to video, access, and network telemetry. Recent product extensions include a Cybersecurity Awareness Training offering launched in 2025 and a DAS/Cellular Boosters line launched in May 2025, alongside multi-vendor partnerships developed through the K&M Encore Tech Conference ecosystem.

Revenue mechanics combine one-time project revenue (structured cabling, security hardware installation, DAS deployments) with recurring managed-service contracts across IT, security monitoring, UCaaS, and compliance advisory. Customers are concentrated in education, hospitality, nonprofit, retail/SMB, manufacturing, and healthcare segments, with no public disclosure of revenue, headcount, or funding history; the company remains independently operated.

Name

The Navicon Group

Legal name

The Navicon Group

Website

https://www.thenavicongroup.com

Company type

Private

Operating status

Operating

Short description

The Navicon Group is a privately held managed technology services provider delivering integrated physical security, cybersecurity, managed IT, UCaaS, and structured cabling solutions to mid-market customers across education, healthcare, hospitality, and SMB segments in 40+ U.S. states and Canadian provinces.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Security Systems Services (except Locksmiths) (561621)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

akta.pro secondary industries

Network Operations Outsourcing (NOC Services) (BPAEAMAD), Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ)

Keywords

• Managed IT services
• Cybersecurity services
• Physical security systems
• Structured cabling
• UCaaS VoIP

Headquarters

HQ city

South Easton

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed IT Services: Ongoing managed IT services including infrastructure management, monitoring, and support typically billed on a recurring subscription basis.
2. Cybersecurity Services: Security assessments, endpoint protection, SIEM solutions, employee training, and incident response services.
3. Integrated Security Solutions: Design and implementation of physical security systems including access control, video surveillance, biometrics, and mass notification technologies.
4. Structured Cabling: Design, installation, and service of structured cabling systems for voice, data, and video in new and remodeled commercial buildings.
5. UCaaS/VoIP Services: Voice over Internet Protocol and Session Initiation Protocol solutions for business communications.
6. Compliance Services: Regulatory compliance consulting and implementation services to help clients meet legal and industry framework requirements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

The Navicon Group is a total solutions provider that sells Managed IT Services, Cybersecurity Services, and Integrated Physical Security (access control, video surveillance, biometrics, mass notification) to businesses. Their offerings are bundled with 24x7 NOC and SOC monitoring and complemented by Structured Cabling, UCaaS/VoIP, and Compliance Services for end-to-end IT and security delivery.

Product overview

The Navicon Group is a total solutions provider specializing in Physical and Cyber Security as well as Managed IT Services. The company offers a portfolio of interconnected service offerings: Managed IT Services (the core MSP offering with 24x7 NOC/SOC monitoring), Networking (devices, servers, wireless infrastructure), Cybersecurity Services (SIEM, endpoint protection, incident response), Compliance Services (regulatory alignment), Integrated Security (analytics, intrusion detection, biometrics, mass notification), Structured Cabling (voice/data/video infrastructure), and UCaaS/VoIP (cloud communications). They also offer specialized sub-products including Cybersecurity Awareness Training and DAS/Cellular Booster solutions. The company previously operated under the brand K&M Communications (K&M).

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Technology-driven services designed to secure end users, protect company data, and maintain IT infrastructure with 24x7 monitoring and a Network Operations Center (NOC), targeted at business customers requiring outsourced IT operations.
• Networking Provides networking devices, servers, and wireless access points for business connectivity infrastructure, for organizations needing enterprise-grade networking hardware deployment.
• Cybersecurity Services Safeguards businesses from digital threats including risk assessment, endpoint protection, SIEM solutions, network and email security, employee training, and 24/7 monitoring with incident response, for organizations needing managed cybersecurity defense.
• Compliance Services Helps organizations navigate complex regulatory requirements and industry standards, ensuring policies and practices align with legal and regulatory frameworks, for clients in regulated industries such as healthcare and education.
• Integrated Security Designs and implements integrated security solutions incorporating cutting-edge analytics, advanced intrusion detection systems, comprehensive mass notification technologies, and state-of-the-art biometrics, for organizations needing unified physical security ecosystems.
• Structured Cabling Provides structured cabling for new and remodeled commercial buildings, including design, installation, and service for voice, data, and video cabling systems, used by enterprises, schools, and property owners needing low-voltage infrastructure.
• UCaaS / VoIP Provides Voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP) solutions for business communications, for organizations migrating to cloud-based unified communications.
• Cybersecurity Awareness Training Customized cybersecurity awareness programs including phishing simulations, role-based scenarios, password and MFA education, and incident response training tailored to client industries and policies, for organizations seeking to reduce human-factor cyber risk.
• DAS and Cellular Boosters Distributed Antenna Systems (DAS) and cellular signal boosters for improved indoor mobile connectivity in facilities, designed and installed by The Navicon Group, for buildings with weak cellular coverage.

Quantifiable outcome

• 1000+ customer projects completed in 2023
• +2 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Axis CommunicationscoreTechnology or Integration · 27 October 2022Key technology partner for video surveillance and network video solutions. Co-hosts events with The Navicon Group (Learn on Lanes events, Spiceworks Coastal Bend event). Axis cameras are featured in customer testimonials.
• Canon Financial ServicesminorChannel Partner/ Reseller/ Distributor · 27 October 2022Partner at K&M Encore Technology Conference 2022 - provides financing and leasing solutions for technology.
• MicrosoftcoreTechnology or Integration · 27 October 2022Partner at K&M Encore Technology Conference 2022 - provides cloud platforms (Azure), productivity software (Microsoft 365), and collaboration tools referenced throughout their service offerings.
• VerkadacoreTechnology or Integration · 27 October 2022Partner at K&M Encore Technology Conference 2022 - cloud-based video security and access control solutions prominently featured in service offerings.
• ZoomcoreTechnology or Integration · 27 October 2022Partner at K&M Encore Technology Conference 2022 - video conferencing platform referenced in UCaaS/VoIP and collaboration service discussions.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Presidio: Large IT solutions provider delivering managed services, networking, cybersecurity, and cloud solutions to mid-market and enterprise clients. Directly comparable to Navicon's integrated IT and security offerings but at significantly greater scale.
• NetGain Technologies: Managed IT services provider with cybersecurity and cloud offerings targeting mid-market organizations. Similar MSP-centric business model to Navicon with comparable customer segments and recurring revenue focus.
• ConvergeOne: IT solutions integrator specializing in collaboration, networking, data center, and security services for enterprise customers. Closely comparable business model to Navicon with similar integration focus across physical and cyber security domains.
• Dataprise: Managed IT services and cybersecurity provider serving mid-market organizations across the U.S. Directly comparable to Navicon's managed IT, cybersecurity, and 24x7 NOC/SOC model with similar target customer profile.
• Corsica Technologies: Managed IT and cybersecurity services provider with strong physical security integration capabilities. Highly comparable to Navicon's combined physical security, managed IT, and cybersecurity positioning in the mid-market segment.
• TPx Communications: Managed IT services and UCaaS provider delivering network management, cybersecurity, and cloud communications to SMB and mid-market clients. Directly comparable to Navicon's UCaaS/VoIP, managed IT, and security services portfolio.

Broad incumbents

• Optiv: Large cybersecurity solutions provider offering managed security services, consulting, and integrations. Overlaps with Navicon's cybersecurity services but focuses more exclusively on cyber and operates at broader scale.
• SHI International: Large-scale IT solutions and services provider offering managed services, hardware procurement, and cybersecurity across enterprise and mid-market. Overlaps with Navicon's services portfolio but operates at significantly broader scale and scope.
• CDW: Major IT solutions provider delivering hardware, software, and integrated services including managed and security solutions. Comparable to Navicon in offering breadth but at enterprise scale far exceeding Navicon's regional footprint.

Emerging players

• IT Convergence: IT managed services and cloud solutions provider focused on mid-market and enterprise clients. Comparable in managed services and cybersecurity focus, though with less emphasis on physical security integration than Navicon.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/thenavicongroup
• LinkedInlinkedin.com/company/thenavicongroup
• Instagraminstagram.com/thenavicongroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Navicon Group