Zeroplex B.v.
ZeroPlex B.V. is a Dutch ICT managed services provider headquartered in Venlo that delivers ICT management, cloud and telecom, custom software and AI Agents, and cybersecurity to SMB and SMB+ customers across the North Limburg region, managing 6,500+ workstations.
- Company typePrivate
- Founded2013
- HeadquartersVenlo, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Zeroplex B.v. does
ZeroPlex B.V. is a Dutch managed ICT services provider headquartered in Venlo, Netherlands, serving small and mid-sized businesses (SMB and SMB+) across the Venlo and North Limburg region. The company has operated for more than ten years, manages 6,500+ workstations for its customer base, and holds ISO 27001 (2023, recertified 2025) and ISO 9001 (2023, recertified 2025) certifications. Its offering is organized around four service pillars: ICT-Beheer (network, server, and workstation management, servicedesk, project support, and Microsoft licensing with 24/7 availability); Cloud & Telecom (business internet across fiber, VDSL, 4G/5G and Starlink, fixed and mobile VoIP telephony via the 3CX platform, mobile subscriptions across KPN, Vodafone Ziggo, and Odido, and cloud services delivered from its own datacenters); Software & AI (custom ERP, CRM, TMS, customer portals, and system integrations with 2-6 month project timelines, plus the ZeroPlex.AI sub-brand offering AI Agents and AI Scan services); and Cybersecurity (awareness training, phishing simulations, ethical hacking, and 24/7 monitoring and response). Notable technical components include AI Agents that retrieve context from integrated ERP/CRM/ITSM systems (HubSpot, Salesforce, Exact, Topdesk, Ridder IQ) and operate at three autonomy levels, plus a Claude integration with Microsoft 365 for email summarization, Excel analysis, document structuring, and presentation creation.
The company operates as a sales-led managed services provider acquiring and retaining customers through direct account management (relatiemanagers), quarterly business reviews, local presence, and community sponsorships across regional sports clubs, events, and cultural organizations. Revenue streams combine recurring monthly subscriptions (ICT managed services, cloud/telecom, cybersecurity), project-based professional services for custom software, telecom reseller margins on connectivity, and hardware sales. Distribution runs through direct field sales, a servicedesk, and a self-service Klantportaal customer portal with Microsoft SSO. The customer base spans verticals including logistics (Kempen Transport, CTV Transport), manufacturing (Van der Blij), retail and trade (Tuincentrum Leurs, Hendrix & Seelen, VAEX), business services (ENJOB Personeelsdiensten, Bartels Sloten), coworking (De Manufactuur), customs/safety (Customs Support Safety), and non-profit (Stichting M.A.-Run). Strategic technology partnerships include Microsoft (Solutions Partner for Modern Work and Cloud Solution Provider), 3CX, KPN, Vodafone Ziggo, Odido, Bitdefender, SentinelOne, Acronis, Eurofiber, Lenovo, and ACM registration for telecom resale. The 2026 launches of the ZeroPlex.AI sub-brand and AI Scan service mark a deliberate expansion into AI advisory and workflow automation for SMB customers.
Zeroplex B.v. firmographics
Firmographics- Name
- Zeroplex B.v.
- Legal name
- ZeroPlex B.V.
- Website
- https://zeroplex.nl
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ZeroPlex B.V. is a Dutch ICT managed services provider headquartered in Venlo that delivers ICT management, cloud and telecom, custom software and AI Agents, and cybersecurity to SMB and SMB+ customers across the North Limburg region, managing 6,500+ workstations.
- Ownership category
- akta.pro rank
Zeroplex B.v. industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ)
- akta.pro secondary industries
- Identity & Access Security Services (IAM, PAM, Zero Trust) (BPAKAHAI), Access Management & Policy Enforcement (Zero Trust) (BPAMAEAH), Low-Code/No-Code Application Platforms (HDAEAKAA)
Keywords
Where Zeroplex B.v. is headquartered
LocationHeadquarters
- HQ city
- Venlo
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
Zeroplex B.v. business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- ICT Managed Services: Monthly managed services covering network, server, and workstation management, servicedesk, project support, and Microsoft licensing. Customers pay a fixed monthly fee including support for disruptions.
- Custom Software Development: Bespoke software development projects with 2-6 month timelines covering ERP, CRM, TMS, customer portals, and system integrations.
- Cloud & Telecom Services: Cloud workplace solutions, internet connections (fiber, VDSL, 4G/5G), fixed and mobile telephony, hosted VoIP, and mobile subscriptions. Revenue from recurring monthly subscriptions for connectivity and telecom services.
- Cybersecurity Services: Security services including awareness training, phishing simulations, ethical hacking/pentesting, and 24/7 monitoring and response.
- Hardware Sales: Sale of ICT hardware including smartphones, networking equipment, and related devices.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | ICT Managed Services - monthly subscription |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Zeroplex B.v. product offering
Product offeringCore offering
ZeroPlex is a Dutch managed ICT services provider delivering full-service IT outsourcing for SMB and SMB+ customers in the Venlo and North Limburg region. The company bundles network, server and workplace management, servicedesk support, cloud and telecom services (fiber internet, VoIP, mobile), custom software development (ERP/CRM/TMS/portals), cybersecurity (awareness training, phishing simulations, ethical hacking, 24/7 monitoring), and AI Agents for business process automation — all delivered from its own datacenters under ISO 27001 and ISO 9001 certifications.
Product overview
ZeroPlex is an ICT service provider offering a comprehensive suite of integrated services for SMB/SMB+ companies in the Venlo and North Limburg region. The core offering is structured around four main pillars: ICT-Beheer (ICT Management), Cloud & Telecom, Software & AI, and Cybersecurity. ICT-Beheer provides complete managed IT services including network/server/workplace management, servicedesk, and project support with 24/7 availability. Cloud & Telecom encompasses business internet (fiber, VDSL, 4G/5G), fixed and mobile business telephony via 3CX VoIP system, and cloud working solutions from their own datacenters. Software & AI delivers custom software development (ERP, CRM, TMS systems, customer portals, integrations) with project durations of 2-6 months, plus AI Agents that function as digital colleagues automating tasks across integrated systems. The Cybersecurity pillar includes awareness training, phishing simulations, ethical hacking, and 24/7 monitoring. A dedicated AI solutions brand (ZeroPlex.AI) focuses on AI Agents and AI Scans for organizational AI readiness.
Differentiator
Problem solved
Functional benefit
Brands
- ZeroPlex.AI: AI solutions division of ZeroPlex focused on AI agents and AI implementations for businesses.
Products and services
- ICT-Beheer (ICT Management) Full managed ICT service for SMB and SMB+ customers covering network, server and workplace management, servicedesk, project support, Microsoft licensing, and 24/7 availability including quarterly business reviews on device lifecycle, security policy compliance and upcoming investments.
- Cloud & Telecom Comprehensive cloud and telecommunications offering for businesses including fiber/VDSL/4G-5G internet connections, hosted VoIP business telephony via 3CX, mobile subscriptions, and own datacenter services enabling cloud workplace and location-independent working.
- Zakelijke Telefonie (Business Telephony) Cloud-based business telephony system based on 3CX with CRM integration (click-to-dial, automatic customer information display, call notes in dossiers), video calling, chat functionality, and mobile apps for Android and iOS to support remote and flex workers.
- Zakelijk Mobiel (Business Mobile) Business mobile telephony solution offering SIM-only subscriptions on KPN, Vodafone, and Odido networks, including savings analysis (90% of advised customers save costs), number retention, SIM activation, and flexible bundles with shared data across colleagues.
- Zakelijk Internet (Business Internet)
Quantifiable outcome
- ZeroPlex manages 6,500+ workstations for customers in the greater Venlo region.
- +2 more outcomes
Companies that use Zeroplex B.v.
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles4 records
Zeroplex B.v. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability9 records
Feature6 records
Zeroplex B.v. partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- MicrosoftcoreMicrosoft Solutions Partner for Modern Work. Microsoft Cloud Solution Provider. Microsoft Solutions Partner certified for Modern Work workloads. Provides Microsoft 365, Azure, and related licensing to customers through ZeroPlex.
- 3CXcoreOfficial 3CX partner providing VoIP phone systems and hosted PBX solutions. 3CX is used as the core phone system platform for ZeroPlex's business telephony customers.
- KPNcoreKPN is one of the internet and mobile providers available through ZeroPlex. KPN Zakelijk SIM-only and mobile services are offered as part of ZeroPlex's telecom portfolio.
- Vodafone ZiggocoreVodafone Ziggo is one of the internet and mobile providers available through ZeroPlex. Vodafone Business/Flex subscriptions are offered as part of the telecom portfolio.
- OdidocoreOdido (formerly T-Mobile) is one of the mobile providers offered through ZeroPlex's telecom services, providing SIM-only and mobile plans.
- NL DigitalminorZeroPlex is a member of NL Digital, the Dutch ICT industry association. The company uses NL Digital's general terms and conditions (2025).
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Zeroplex B.v. competitors and assessment
Company assessmentBroad incumbents
- Simac: Larger Dutch IT services group providing managed services, cloud, software, and telecom to SMB and enterprise. Comparable across most service pillars but at materially greater scale and broader geographic reach.
- Ctac: Dutch IT services and software company offering managed services, cloud, and business applications for SMB and mid-market. Similar vertical focus but with a larger portfolio and listed parent.
- KPN Business: Largest Dutch telecom and ICT provider; ZeroPlex is a KPN partner. KPN offers cloud, connectivity, security, and managed workplace solutions that overlap with ZeroPlex's portfolio at a national scale.
- Cegeka: Belgian-Dutch IT services provider with managed workplace, cloud, security, and application development offerings. Comparable in full-service portfolio but operates at enterprise scale across multiple countries.
- Visma: Nordic-headquartered but active in the Netherlands, providing business software and IT services for SMB. Comparable through ERP/CRM software and managed services to similar SMB customers.
Direct peers
- Aperta: Netherlands-based managed IT services and workspace provider for SMB and mid-market, offering cloud, security, and connectivity in a similar integrated package.
- OGD ict-dienstverlening: Dutch managed ICT services provider serving SMB and mid-market with workplace management, cloud, security, and connectivity. Closest direct comparable in scale, customer segment, and full-service MSP model.
- The Factor E: Dutch MSP delivering managed workplace, cloud, telecom, and security services to SMB customers. Operates similar one-stop-shop model with regional offices and Microsoft/3CX-style partnerships.
Emerging players
- Soluno: Dutch cloud telephony and business communications provider. Comparable to ZeroPlex's 3CX-powered telephony offering and convergent cloud/voice positioning for SMB.
Regional players
- NorthC Datacenters: Dutch regional datacenter operator providing colocation, cloud, and connectivity services to SMB and enterprise. Comparable through ZeroPlex's own datacenter services and connectivity resale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Zeroplex B.v. social profiles
Digital presenceZeroplex B.v. compliance and trust
Trust signalCompliance4 records
Zeroplex B.v. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zeroplex B.v. leadership team
Management profileNumber of profiles
Profiles6 records
Zeroplex B.v. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zeroplex B.v. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zeroplex B.v.
What does Zeroplex B.v. do?
ZeroPlex is a Dutch managed ICT services provider delivering full-service IT outsourcing for SMB and SMB+ customers in the Venlo and North Limburg region. The company bundles network, server and workplace management, servicedesk support, cloud and telecom services (fiber internet, VoIP, mobile), custom software development (ERP/CRM/TMS/portals), cybersecurity (awareness training, phishing simulations, ethical hacking, 24/7 monitoring), and AI Agents for business process automation — all delivered from its own datacenters under ISO 27001 and ISO 9001 certifications.
Is Zeroplex B.v. a public or private company?
Zeroplex B.v. is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Zeroplex B.v. founded?
Zeroplex B.v. was founded in 2013. It employs 11 to 50 people.
Where is Zeroplex B.v. based?
Zeroplex B.v. is headquartered in Venlo, Netherlands, in the Europe region.
How does Zeroplex B.v. make money?
Five revenue lines are on record. ICT Managed Services are the primary driver. The others are custom Software Development, cloud & Telecom Services, cybersecurity Services and hardware Sales.
Who are Zeroplex B.v.'s main competitors?
Broad incumbents on record are Simac, Ctac, KPN Business, Cegeka and Visma. Direct peers are Aperta, OGD ict-dienstverlening and The Factor E. Soluno is listed as an emerging player. NorthC Datacenters is listed as a regional player.
Does Zeroplex B.v. have an API?
No public API is recorded for Zeroplex B.v..
What industry is Zeroplex B.v. in?
Zeroplex B.v.'s product category is Managed IT Services. Its primary akta.pro industry code is HDAIAGAJ, Network Monitoring, Assurance & Managed NOC Services (SLA Ops), with a secondary code of BPAKAHAI, Identity & Access Security Services (IAM, PAM, Zero Trust). Its NAICS code is 5415 and its SIC code is 7370.