Town Of West Bridgewater

What Town Of West Bridgewater does

The Town of West Bridgewater is a municipal government entity incorporated under Massachusetts state law, serving approximately 6,916 residents across 2,571 households in a single community. It administers core public services including water supply and treatment (with a fully operational PFAS treatment facility at the Manley Street Plant), fire and emergency services, police, public works (roadways, sidewalks, parks, transfer station), building inspections, vital records, property tax assessment, and community programs through the Council on Aging and Housing Authority. The town is governed by an elected Board of Selectmen and administered by a Town Administrator, with funding derived primarily from property taxes, motor vehicle excise, water utility billing, transfer station fees, and business certificate/licensing fees.

The town's digital infrastructure is built on third-party SaaS platforms rather than proprietary technology: permitting is processed through Permiteyes (permiteyes.us), online bill payment is handled by InvoiceCloud, the website portal runs on the Revize government platform, and emergency notifications use RAVE/Smart911. These systems collectively enable online submission of Building, Electrical, Plumbing, and Gas permit applications, 24/7 bill payment for real estate, personal property, water, and motor vehicle bills, and rapid emergency alerting. Pricing across municipal services is fixed and publicly disclosed: business certificates cost $40 valid for four years, vital records cost $10 per certified copy, and transfer station stickers are $145 annually (maximum two per household).

Revenue mechanics are characteristic of a Massachusetts town: property tax assessments cover approximately 3,000 real property parcels and 400 personal property accounts, supplemented by 10,000 motor vehicle excise accounts, water utility billing, and various fees. The town has expanded its asset base through the 2017 acquisition of Riverbend Country Club (an 18-hole golf course on 167 acres), now operated as West Bridgewater Country Club under a management contract with Johnson Golf Management. The customer base is structurally non-concentrated — residents, property owners, and local businesses within the town's geographic jurisdiction — and the town's customer acquisition cost is effectively zero, as service obligations extend to all inhabitants and entities within its borders.

Name

Town Of West Bridgewater

Legal name

Town of West Bridgewater

Website

https://westbridgewaterma.org

Company type

Private

Operating status

Operating

Short description

The Town of West Bridgewater, MA is a municipal government serving approximately 6,916 residents and local businesses with public safety, water utilities, public works, permitting, tax assessment, and community programs, funded primarily through property taxes and fees.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Water Supply & Wastewater Utilities Administration (BPAIACAG), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

Keywords

• Municipal government services
• Public safety services
• Water utility services
• Property tax assessment
• Permitting and licensing

Headquarters

HQ city

West Bridgewater

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Tax Revenue: The Board of Assessors maintains detailed records describing real and personal property within the Town and annually arrives at a professional estimate of its full current market value. They assess approximately 3,000 parcels of real property and 400 personal property accounts, annually assessing 10,000 motor vehicle excise accounts.
2. Utility Billing: The Tax Collector's office distributes and collects real estate, personal property, water and motor vehicle bills to residents of the Town of West Bridgewater.
3. Transfer Station Fees: Transfer Station stickers required for users, with annual purchase required (expire December 31). Two stickers maximum per household.
4. Business Certificates and Permits: Business certificates cost $40.00 and are valid for four years. Various permit fees for building, electrical, plumbing, and gas work.
5. Vital Records and Licenses: Birth, marriage and death certificates available for $10.00 per certified copy. Dog licenses, hunting and fishing licenses, and other municipal licenses.

Pricing tiers

Distribution channels4 records

Marketing channels6 records

Core offering

The Town of West Bridgewater is a municipal government that administers local public services for residents and businesses of West Bridgewater, Massachusetts. Core functions include water supply and treatment, fire and emergency services, public works and infrastructure maintenance, building inspection and permitting, property tax assessment and collection, vital records, animal and business licensing, and community/senior services. The town is governed by an elected Board of Selectmen and operated through an annual Town Meeting-approved budget funded primarily by property taxes.

Product overview

The Town of West Bridgewater operates a unified municipal services platform consisting of its official website portal (powered by Revize), which serves as the central hub for accessing department services including online permitting (via Permiteyes), bill payments (via InvoiceCloud), emergency notifications, and general town communications. The town does not offer a distinct SaaS product portfolio; rather, it provides government services to residents through these integrated digital platforms.

Differentiator

Problem solved

Functional benefit

Brands

• Department of Elder Services: Council on Aging services for senior citizens providing social services, health services, and outreach support
• Water Department
• Department of Public Works
• West Bridgewater Country Club

Products and services

• Town Website Portal Official municipal website (powered by Revize) providing residents access to town services, department information, online payments, calendar events, news, and citizen request submission.
• Online Permitting System Digital platform via Permiteyes (permiteyes.us/westbridgewater) for submitting and processing Building, Electrical, Plumbing, and Gas permit applications online for residents and contractors.
• Online Bill Payment Secure online payment system via InvoiceCloud for water bills and other town payments (real estate, personal property, motor vehicle excise), available 24/7 with Pay by Phone option at 833-699-7829.
• Transfer Station Service Waste disposal and recycling drop-off service at 218 South Elm Street, open Monday, Wednesday, Friday, and Saturday 7AM-4:30PM; requires annual $145 stickers (max two per household, expire December 31).
• Business Certificate Municipal business certificate available for $40.00, valid for four years, required for businesses operating in West Bridgewater.
• Vital Records Certificates Certified copies of birth, marriage, and death certificates issued by the Town Clerk at $10.00 per copy; dog, hunting, and fishing licenses also issued.
• Municipal Water Supply Service Drinking water supply and treatment operated by the Board of Water Commissioners, including a fully operational PFAS treatment facility at Manley Street Plant with PFAS levels below 10 ng/L.
• Fire and Emergency Medical Services Fire suppression, emergency medical services, fire prevention, and fire alarm/sprinkler/CO detector permit processing for residents; provided by the West Bridgewater Fire Department.
• Public Works and Roadway Maintenance Maintenance of roadways, sidewalks, parks, forestry, transfer station operations, and town equipment performed by the Department of Public Works.
• E-Notify and RAVE Emergency Alerts Email notification system (Notify/WB) and Smart911-powered RAVE emergency alert system enabling residents to receive community updates and rapid emergency notifications.
• West Bridgewater Country Club Town-owned 18-hole golf course on 167 acres (formerly Riverbend Country Club) acquired in April 2017 and operated under a management contract with Johnson Golf Management.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

Seven partnerships are on record, tiered minor.

• Johnson Golf ManagementminorStrategic or Co-development Partner · 20 April 2017Johnson Golf Management operates the Riverbend Country Club (now West Bridgewater Country Club) under a management contract with the Town. The management company pays an annual fee to the Town that covers the bond payment as well as all operating costs of the course. The 18-hole golf course sits on 167 acres abutting the scenic Town River.
• Brockton Area Workforce Investment BoardminorOthersLocal resource for workforce development and employment services listed on the Town's business resources page.
• Bridgewater Business AssociationminorOthersLocal business association partner listed on the Town's business resources page.
• CareerWorksminorOthersCareer services organization listed as a local resource for business and residents.
• Massachusetts Office of Business DevelopmentminorOthersState agency partner providing business development resources listed on the Town's business resources page.
• Metro South Chamber of CommerceminorChannel Partner/ Reseller/ DistributorRegional Chamber of Commerce partner listed as a local resource for businesses in West Bridgewater.
• Old Colony Planning CouncilminorOthersRegional planning council partner providing planning and development resources listed on the Town's business resources page.

Scale indicators6 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Town of Bridgewater, MA: Larger neighboring Massachusetts town operating under the same municipal framework, delivering water utilities, public works, public safety, and community development services to a similar regional population base.
• Town of Easton, MA: Neighboring Massachusetts town with similar municipal service offerings, water utility operations, and residential/industrial mix as West Bridgewater.
• Town of East Bridgewater, MA: Adjacent Massachusetts town of similar size and demographics, providing comparable municipal services including water, public works, public safety, and permitting. Most directly comparable municipal peer.
• Town of Whitman, MA: Comparable small Massachusetts town in Plymouth County offering the same set of municipal services (water, DPW, fire, police, permitting, tax collection) to a residential population of similar scale.
• Town of Halifax, MA: Small Massachusetts town in Plymouth County with similar governance structure, water utility operations, and reliance on property tax revenue for municipal services.

Regional players

• Town of Hanover, MA: Nearby Massachusetts town offering similar municipal services including water and sewer utilities, public works, and permitting, with a comparable residential/industrial mix.
• Town of Abington, MA: Adjacent Massachusetts town offering comparable municipal services in the same region, with a slightly larger population, providing a useful reference point for service-scale benchmarks.
• Town of Pembroke, MA: Comparable small/medium Massachusetts town providing the same suite of municipal services (water, public works, public safety, tax collection) to a regional population base.
• Town of Hanson, MA: Adjacent Plymouth County town of similar scale providing municipal water, public works, fire, and related services with comparable budget and resource constraints.
• Town of Rockland, MA: Massachusetts town of similar size operating a municipal water utility, public works, fire, and other typical municipal services to a comparable population base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/wbridgewatertwn
• YouTubeyoutube.com/@westbridgewatercommunityac669
• Facebookfacebook.com/TownofWestBridgewater

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Of West Bridgewater