Mosaiq

What Mosaiq does

Mosaiq, operated by Snapper Services Ltd (headquartered in Auckland, New Zealand), is a cloud-based transit intelligence SaaS platform serving public transport authorities and operators across 31 countries. Founded in 2006 and operating with 51-100 employees, the platform processes over 12 billion vehicle "heartbeats" and 38 million trips in a recent 28-day window, indicating substantial real-time data ingestion. The product suite comprises three core modules: Mosaiq Insights (network analytics and historical/operational reporting), Mosaiq Go (mobile intelligence application for drivers and on-road operations), and Mosaiq Live (real-time operational visibility). The company also publishes the Global Public Transit Index (GPTI), a benchmarking product drawing on data from 1,000+ locations, which functions partly as a marketing/lead-generation asset and partly as a standalone benchmarking subscription.

The platform is built on AWS infrastructure and supports the dominant open transit data standards (GTFS, GTFS-Realtime, SIRI), enabling integration with a wide range of transit agency back-office systems. Mosaiq applies a pay-per-vehicle SaaS pricing model, with stated fleet coverage from five vehicles up to 50,000 vehicles per customer. Distribution is conducted via direct enterprise sales, the AWS Marketplace (since January 2024), and the UK G-Cloud 14 procurement framework. Named customers include large UK private operators (Stagecoach, Arriva, First Bus, National Express, Liberty Bus, Kinetic, Moventis, Montebello, Bee-Line System) and public-sector transport authorities in the UK, New Zealand, and the United States (North Northamptonshire Council, Hull City Council, West Northamptonshire Council, Greater Wellington Regional Council, Jacksonville Transportation Authority, West Yorkshire Combined Authority). Strategic technology partners include AWS, Vix, Optibus (stop-matching integration), Transit App (passenger sentiment data), and Radiola.

Name

Mosaiq

Legal name

Snapper Services Ltd

Website

https://mosaiq.co

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

Mosaiq, operated by Snapper Services Ltd, is a cloud-based transit intelligence SaaS platform serving public transport operators and authorities across 31 countries, providing analytics, mobile driver intelligence, and real-time operational visibility on a pay-per-vehicle pricing model.

Ownership category

akta.pro rank

Product category

Public Transit Intelligence Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Information (51)

SIC

Transportation Services (4700)

akta.pro primary industry

V2X Message & Data Exchange Platforms (SPaT/MAP, TIM, CAM/DENM Brokers) (TLAJAHAF)

Keywords

• Public transit analytics
• Transit intelligence platform
• Network performance monitoring
• Real-time transit data
• GTFS data processing

Headquarters

HQ city

Wellington

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription - Per Vehicle: Cloud-based subscription model with pricing based on number of vehicles in the fleet. Pay per vehicle, not per product or per user, giving entire team access to all three products at one price. No upfront capital costs or recurring software upgrade expenses.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Mosaiq is a cloud-based transit intelligence platform that ingests and analyzes public transport data feeds (GTFS, GTFS-Realtime, SIRI) to deliver network performance monitoring, real-time operational visibility, and benchmarking analytics for transit operators and government transport authorities. It is a SaaS product built by Snapper Services Ltd, hosted on AWS, and priced via a per-vehicle subscription model with unlimited user seats.

Product overview

Mosaiq by Snapper Services is a cloud-based Transit Intelligence Suite that combines three core products - Mosaiq Insights (network analytics), Mosaiq Go (mobile intelligence), and Mosaiq Live (real-time operational visibility) - into a unified platform for public transport authorities and operators. The platform unifies scheduled and actual data from multiple sources including GTFS, GTFS-Realtime, and SIRI feeds, processing 12+ billion heartbeats across 38 million trips in 31 countries. Pricing follows a per-vehicle model providing access to all three products with unlimited user seats. Additional offerings include the Global Public Transit Index (GPTI) for global benchmarking and Mosaiq Minute newsletter.

Differentiator

Problem solved

Functional benefit

Brands

• Mosaiq Insights: Network analytics platform for public transit operations - provides KPI dashboards, operator/service performance views, running times analysis, and journey tracking.
• Mosaiq Go
• Mosaiq Live

Products and services

• Mosaiq Insights
• Mosaiq Go
• Mosaiq Live
• Global Public Transit Index (GPTI)
• Mosaiq Transit Intelligence Suite

Quantifiable outcome

• 12+ billion heartbeats processed monthly across 38 million trips in 31 countries
• +3 more outcomes

Named customers15 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• VixcoreTechnology or IntegrationVix is a technology partner providing intelligent transit system capabilities. The partnership strengthens offerings by combining Vix's transit technology with Mosaiq's data-matching and analytics.
• OptibuscoreTechnology or IntegrationOptibus partnership enables stop matching to draw on Optibus' compliance API data where available, filling gaps to improve overall match rates and data quality.
• AWScoreTechnology or IntegrationAWS is the cloud infrastructure provider for Mosaiq's multi-tenanted solution. The platform is built on AWS for scalable performance and consistent uptime. Available on AWS Marketplace.
• G-Cloud 14coreChannel Partner/ Reseller/ DistributorUK government procurement framework through which Mosaiq is available to public sector organizations, making it easier for government bodies to purchase IT services.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CitySwift: CitySwift provides data analytics and performance forecasting for bus networks using GTFS and real-time feeds — a direct competitor to Mosaiq Insights for transit authority network monitoring and KPI dashboards.
• Swiftly: Swiftly is a transit analytics SaaS platform that provides real-time and historical transit data analytics for agencies and operators — directly overlapping with Mosaiq's network analytics and reliability KPI focus on bus and public transit networks.
• Optibus: Optibus is a cloud-based transit operations and scheduling platform used by transit agencies worldwide — overlapping with Mosaiq in trip-level performance visibility, stop-level data, and integration with public transport operators.

Broad incumbents

• Cubic Transportation Systems: Cubic is a global incumbent in intelligent transportation systems, offering fare collection, real-time passenger information, and transit analytics — competing with Mosaiq in larger RFPs where bundled ITS offerings prevail.
• INIT (Innovations in Transportation): INIT provides integrated ITS solutions including CAD/AVL, real-time passenger information, and analytics for transit agencies — a broad ITS incumbent with overlapping data analytics capabilities for public transport.
• Trapeze (Modaxo / Volaris): Trapeze is an established transit software suite covering scheduling, dispatch, and analytics — overlapping with Mosaiq's trip and stop-level visibility, particularly in North American and European transit procurements.

Emerging players

• Spare: Spare is a transit microtransit and paratransit platform serving transit agencies with rider and operations tools — partially overlapping with Mosaiq's broader transit intelligence position in mid-sized agencies.
• Remix (by Via): Remix provides transit planning and network analysis software used by transit agencies for route design and equity analysis — adjacent to Mosaiq's analytics focus and often part of the same procurement conversations.
• Strata (transit analytics): Strata offers transit data analytics and reporting tools for transit agencies, focused on service reliability and performance KPIs — a niche direct competitor to Mosaiq Insights for smaller and mid-sized transit networks.

Others

• Vix Technology: Vix is a smart-ticketing and intelligent transit systems provider that partners with Mosaiq; they are adjacent ecosystem participants and reference customers, with some overlap on real-time passenger information integrations used by transit authorities globally.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/snapper-services-limited

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mosaiq