What Teletek does

Teletek is a Swedish IP telephony provider headquartered in Gothenburg that has delivered telecom and internet services to business customers and resellers since 2008, operating its own SIP-based telephony infrastructure in company-owned fiber halls. The company offers a portfolio of SIP accounts (no monthly fees, usage-based call pots), SIP trunks for SIP-compatible PBXs (Asterisk, 3CX, FreePBX), 3CX software PBX solutions as a Certified Partner since 2012, mobile subscriptions over Telenor's network, and — since the March 2026 acquisition by InfraCom Communications — the InfraCom Infinity cloud PBX, contact center, and Microsoft Teams telephony services. Teletek is registered as an operator with the Swedish Post and Telecom Authority (Kommunikationsmyndigheten PTS), holds international phone number availability across 50+ countries, and pre-configures Grandstream IP telephone adapters for plug-and-play deployment. The core commercial proposition is contract-free service with one-month cancellation, supported by personal expert service rather than tiered call-center support.

The go-to-market combines direct sales (phone, web contact forms, Swedish-language teletek.se) with a reseller partner program enabling IT and telecom resellers to sell Teletek services under their own brand or the Teletek brand. Revenue streams are a mix of usage-based (SIP accounts), subscription/recurring (SIP trunks, 3CX licenses, Infinity cloud PBX, mobile subscriptions), and hardware sales (pre-configured IP adapters). Pricing is predominantly quote-based rather than publicly listed. Customer segments are horizontal: Swedish SMB to mid-market businesses needing flexible SIP telephony, IT/telecom resellers seeking a wholesale partner, and enterprises requiring advanced cloud PBX or Teams integration via the InfraCom portfolio. Following the March 2026 acquisition, Teletek operates as a subsidiary/brand of InfraCom Communications AB, retaining its customer-facing identity while leveraging the parent's broader service portfolio and technical platform.

Name

Teletek

Legal name

Teletek

Website

https://teletek.se

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Teletek is a Swedish IP telephony provider, founded in 2008 and now a subsidiary of InfraCom Communications, offering SIP trunks, SIP accounts, 3CX PBX, mobile, and cloud PBX services to Swedish SMBs, mid-market firms, and IT/telecom resellers.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

All Other Telecommunications (517810)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI), VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ)

Keywords

• IP telephony services
• SIP trunking
• Cloud PBX
• Business mobile services
• Telecom reseller platform

Headquarters

HQ city

Göteborg

HQ country

Sweden

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Supply Chain, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. SIP Account Services: Monthly service with no fixed monthly fees; customers purchase call pots and pay only for their usage. Includes free calls between Teletek customers and no per-minute charges to Swedish fixed-line networks.
2. SIP Trunk Services: Subscription-based SIP trunk services for business phone systems. Pricing based on customer needs, volumes, and specific requirements. Includes phone numbers, 020 numbers, payment numbers, and international numbers.
3. 3CX Solutions: Complete 3CX system sales including SIP trunks, licenses, and support services. Both locally-hosted and cloud-hosted 3CX options available.
4. Cloud Exchange (Infinity): InfraCom Infinity cloud-based phone system offered to business customers. Scalable from 5 to 500 users with the same platform.
5. Mobile Services: Mobile subscriptions using Telenor's network with company-branded SIM cards. Two options: Teletek subscriptions with own price plans, or InfraCom mobile for larger enterprise needs with Infinity app.
6. Hardware Sales: Sale of pre-configured IP telephone adapters (Grandstream devices) as part of service deployment.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Teletek is a Swedish IP telephony provider offering SIP-konto, SIP-trunk, 3CX solutions, cloud PBX (Infinity), and mobile subscriptions for businesses, all without binding contracts. The company operates its own SIP-based infrastructure in company-owned fiber halls and serves both end customers and a reseller partner network across Sweden.

Product overview

Teletek is a Swedish IP telephony provider offering a portfolio of complementary telecommunications services for businesses. The core offering consists of SIP-konto (entry-level IP telephony account with no monthly fees) and SIP-trunk (SIP trunk service for business phone systems). These are supplemented by 3CX (certified partner offering for the 3CX software phone system), Infinity molnväxel (cloud PBX from parent company InfraCom), and Mobiltelefoni (mobile subscriptions via Telenor's network). Services are available individually or in combination, with no contract obligations and personal support. The company operates its own IP telephony infrastructure in its own data centers.

Differentiator

Problem solved

Functional benefit

Products and services

• SIP-konto IP telephony account service for businesses with no monthly fees — customers pay only for a call pot and receive free calls to Swedish landlines. Includes number presentation, call forwarding, voicemail, and plug-and-play IP phone adapter.
• SIP-trunk SIP trunk service for SIP-compatible business phone systems (Asterisk, 3CX, FreePBX). Delivers fixed and mobile phone numbers, 020 service numbers, premium rate numbers, and international phone numbers in over 50 countries.
• 3CX Certified 3CX Partner offering SIP-trunk services and 3CX licenses for the software-based phone system. Supports both locally-hosted and cloud-hosted 3CX deployments.
• Infinity molnväxel (Cloud PBX) Cloud-based phone system (Infinity) from parent company InfraCom Communications. Includes queues, call forwarding, real-time statistics, call recording, IVR, callback, Microsoft Teams integration, and scales from 5 to 500 users.
• Mobiltelefoni Mobile subscriptions using SIM cards in Telenor's network. No contract obligations with one-month cancellation notice. For larger enterprise needs, InfraCom's mobile package with Infinity app is also offered.
• Partnerprogram Reseller program allowing partners to sell Teletek's IP telephony, mobile, and internet services under their own brand or the Teletek brand. Partners receive access to the full service portfolio with expert support.

Quantifiable outcome

• No binding periods - customers can cancel with only one month's notice
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and flagship.

• InfraCom CommunicationscoreStrategic or Co-development Partner · 1 March 2026Since March 2026, Teletek is part of InfraCom Communications - one of Sweden's leading providers of business telephony and IT. This parent-subsidiary relationship provides Teletek access to a broader service portfolio including contact center, Teams telephony, server services, and IT services. Teletek continues to offer InfraCom's Infinity cloud exchange to its business customers.
• TelenorcoreTechnology or IntegrationTeletek's mobile services use Telenor's reliable mobile network infrastructure. Teletek provides SIM cards with own price plans under the Teletek brand. Coverage is available wherever Telenor has coverage in Sweden.
• 3CXflagshipTechnology or IntegrationCertified 3CX Partner since 2012. 3CX recommends Teletek to its Swedish customers for both SIP trunks and licenses. Teletek has delivered 3CX installations since 2012 and provides SIP trunks, all 3CX license editions, both local and hosted 3CX solutions, personal support, and configuration assistance.
• Kommunikationsmyndigheten PTScoreOthersTeletek is registered as an operator with the Swedish Post and Telecom Authority (Kommunikationsmyndigheten PTS), establishing regulatory compliance and authorization to operate as a Swedish telecom provider.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Tele2 Sverige: Major Swedish telecom operator providing business telephony, mobile, and fixed-line services. Competes with Teletek in business mobile and SIP trunking for SMB and mid-market segments.
• Telia Company: Largest Swedish incumbent telecom offering fixed telephony, SIP trunks, mobile, and UCaaS to enterprises and SMBs. Competes with Teletek on SIP trunking and cloud PBX but across a vastly broader portfolio and larger scale.
• Telenor Sverige: Swedish mobile and fixed telecom operator that is simultaneously Teletek's mobile network partner and a competitor in business mobile and unified communications. Comparable in mobile SMB offerings.
• IP-Only: Swedish fiber and business connectivity provider offering data, voice, and cloud services to enterprises. Overlaps with Teletek in business connectivity and SIP-based voice for the Swedish market.

Direct peers

• Phonera (a Tello Company brand): Swedish business telecom provider offering SIP trunks, hosted PBX, and mobile services to SMBs. Direct comparable in product mix and target segment to Teletek.
• Tello (Tello Company): Swedish business telecom operator offering cloud PBX, SIP trunks, and mobile services to SMBs. Highly comparable to Teletek on product mix, target customer, and Swedish-market focus.
• InfraCom Communications: Parent company of Teletek since March 2026 and operator of the Infinity cloud PBX that Teletek resells. Direct overlap in Swedish business telephony, SIP trunking, and UCaaS services targeting SMB and mid-market.

Emerging players

• 3CX: Software-based PBX vendor for which Teletek is a Certified Partner in Sweden. While not a direct telecom competitor, 3CX's hosted and on-prem phone system competes for the same SMB telephony budget alongside Teletek's offering.

Regional players

• Comviq: Swedish mobile operator and reseller offering mobile subscriptions and small-business telephony. Comparable to Teletek's mobile offering via Telenor but with proprietary network and brand.
• Bredband2: Swedish ISP and business telecom provider offering connectivity and telephony services to SMBs. Comparable as a regional competitor in Swedish business communications infrastructure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/teletek-5060

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Teletek