What Trident Hotels does

Trident Hotels is a five-star hotel brand owned and managed by EIH Limited (EIH Associated Hotels Limited), a publicly listed Indian hospitality company also behind the luxury Oberoi Hotels brand. The Trident portfolio comprises nine properties across India's key business districts and tourist destinations — Agra, Bhubaneswar, Chennai, Gurgaon (Delhi NCR), Hyderabad, Mumbai (Bandra Kurla and Nariman Point), and Udaipur — with the Jaipur property temporarily closed for upgradation. Inventory ranges from Deluxe Garden View rooms (rack rates starting at INR 12,500 per night at Agra for 2026) up to Presidential Suites (INR 30,000 at Agra), with each property featuring multiple specialty restaurants, bars, and banquet facilities.

Revenue is generated across four streams: room bookings, food and beverage, Trident Spa services (INR 4,000–17,000 per treatment), and meetings/conferences/events. Pricing is published per property and supplemented by a four-tier loyalty program (Trident Privilege: Red, Silver, Gold, Platinum) with tier-specific points earn rates and benefits, plus a separate Trident Subscribe membership offering 20% savings plus 10% credit. Distribution runs primarily through tridenthotels.com, a centralized Synxis reservation system (chainId 24188), toll-free phone lines, and on-property bookings, with partner/corporate accounts supported via the Synxis portal. Customers span business travelers, leisure tourists, event/wedding planners, and loyalty members.

The brand's technology stack is conventional for hospitality: the Synxis booking engine for reservations, Google and Facebook social-login for loyalty onboarding, and Menumodo for digital restaurant menus. Sustainability infrastructure at Trident Agra includes solar generation (up to 25% of electricity needs), an in-house water bottling plant, and EV charging stations. The company holds GDPR-compliant data handling practices and registered trade/service marks.

Name

Trident Hotels

Legal name

EIH Limited

Website

https://tridenthotels.com

Company type

Private

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Trident Hotels is a five-star Indian hotel brand owned by EIH Limited, operating nine properties across key business and tourist destinations with room, F&B, spa, and event revenue, complemented by the Trident Privilege loyalty program and Trident Subscribe membership.

Ownership category

akta.pro rank

Product category

Luxury Hotels

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Resort Convention Hotels (THAGALAC)

akta.pro secondary industry

Hotel & Resort Convention Venues (Convention Hotels) (THAHAAAC)

Keywords

• Luxury hotel accommodations
• Five star hospitality
• Hotel dining services
• Meeting and event venues
• Hotel loyalty programs

Headquarters

HQ city

New Delhi

HQ country

India

HQ region

Asia

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Others

Revenue model

1. Room Revenue: Primary revenue stream from room bookings across all nine Trident properties. Rooms range from Deluxe Garden View to Presidential Suites, with pricing varying by property and season. Rack rates for Agra start at INR 12,500 for single occupancy Deluxe Garden View rooms (2026 rates).
2. Food & Beverage: Significant revenue from on-site dining across multiple restaurants per property. Each hotel features specialty restaurants (e.g., Botticino at Mumbai BKC, Aravalli at Udaipur, Cilantro at Gurgaon), bars, and in-room dining. Membership tiers offer 10-25% savings on dining.
3. Spa & Wellness Services: Trident Spa offerings include signature massages, body treatments, and facials. Pricing ranges from INR 4,000 (Indian Foot massage 45 min) to INR 12,000 (Trident Couple Therapy 90 min) plus applicable taxes. Spa services are exclusive to resident guests.
4. Meetings, Conferences & Events: Revenue from hosting corporate events, weddings, and celebrations in configurable indoor and outdoor meeting spaces. Venues include Glass House at Agra, Kaveri Hall at Gurgaon, and various banquet facilities across properties.
5. Trident Privilege Membership: Loyalty program where members earn points (10-15 points per INR 100 spend depending on tier) and redeem for complimentary stays, dining certificates, and instant point redemption. The program drives repeat bookings and customer retention.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Trident Hotels operates a five-star hotel chain of 9 properties across India offering luxury lodging (Deluxe rooms to Presidential Suites), on-site multi-restaurant dining and bars, Trident Spa wellness treatments, configurable indoor and outdoor meeting and event venues, wedding and celebration planning services, family amenities including Kids Clubs, and the Trident Privilege four-tier loyalty program plus the Trident Subscribe subscription program. Revenue is earned primarily from room bookings, food and beverage, spa, and meetings/events, with the loyalty and subscription programs driving repeat direct bookings.

Product overview

Trident Hotels is a five-star hotel group comprising 9 properties across India's major business and tourist destinations. The portfolio operates under a unified brand offering accommodation across multiple room categories (from Deluxe Rooms to Presidential Suites), diverse dining experiences, meeting and event spaces, and wellness facilities. The company's product ecosystem includes the Trident Privilege loyalty program (with four membership tiers), Trident Subscribe subscription membership, and various stay packages including Business Travel Plus, Suite Offer, Trident Getaways, Trident Holidays, Early Advantage Rate, Extended Stay Rate, Members' Offer, and Three Nights One Gifted promotions. Additional services include Trident Spa wellness offerings, Trident Kids Club children's activities, Trident Experiences curated activities, and comprehensive Meeting/Conference/Events and Wedding/Celebrations planning services. Properties are located in Agra, Mumbai (Bandra Kurla and Nariman Point), Bhubaneswar, Chennai, Gurgaon (Delhi NCR), Hyderabad, Jaipur (currently closed for upgradation), and Udaipur.

Differentiator

Problem solved

Functional benefit

Brands

• Trident Privilege: Loyalty and rewards program offering points earning and redemption, tiered membership (Red, Silver, Gold, Platinum), and exclusive benefits for members booking directly.
• Trident Subscribe

Products and services

• Trident Hotels Five-Star Hotel Properties Chain of 9 five-star hotels across India's key business and tourist destinations (Agra, Bandra Kurla Mumbai, Bhubaneswar, Chennai, Gurgaon, Hyderabad, Jaipur currently closed for upgradation, Nariman Point Mumbai, Udaipur) offering luxury accommodation from Deluxe Garden View rooms to Presidential Suites.
• Trident Privilege Loyalty Program Four-tier membership program (Red, Silver, Gold, Platinum) offering points accrual (10–15 points per INR 100 spend), tier-based benefits including 10–25% savings on dining and spa, room upgrades, club lounge access, complimentary breakfast, and instant point redemption at hotels for repeat guests.
• Trident Subscribe Membership Program Exclusive subscription program offering 20% savings and an additional 10% credit at Trident Agra and Udaipur, and up to 20% savings across other Trident Hotels, valid for stays until 30 September 2026.
• Trident Spa & Wellness Wellness and spa service offering Ayurvedic, Balinese, and signature massage therapies, facial treatments, and body treatments at select Trident properties. Treatments range from INR 4,000 (Indian Foot massage 45 min) to INR 12,000 (Trident Couple Therapy 90 min) plus applicable taxes; spa services are exclusive to resident guests.
• Meeting, Conference & Events Services Event spaces and conference facilities with customizable indoor and outdoor settings and audio-visual equipment at all Trident properties, including venues such as the Glass House at Agra and Kaveri Hall at Gurgaon, supported by dedicated event planning.
• Wedding & Celebrations Planning Event planning services for destination weddings, anniversaries, birthdays, and intimate celebrations with dedicated professional planners, catering options, and guest accommodation across Trident properties.
• Trident Kids Club Supervised children's activities including indoor and outdoor games, art and crafts, cooking classes, and entertainment at select Trident properties such as Udaipur and Agra.
• Trident Experiences Curated recreational activities, romantic dining setups, cultural programs, and special guest experiences offered across Trident hotel properties.

Quantifiable outcome

• 25% of electricity needs derived from solar energy at Trident Agra
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

One partnership is on record.

• EIH LimitedcoreStrategic or Co-development PartnerTrident Hotels are owned or managed by EIH Limited, a corporation constituted under the laws of India. EIH Limited is the parent company providing corporate structure, governance, and operational framework for the Trident brand of hotels.

Scale indicators4 records

Recent moves5 records

Expansion highlights1 record

Direct peers

• ITC Hotels: India-based five-star hotel chain operating luxury and premium properties across business and leisure destinations. Comparable in scale, segment focus, ESG positioning, and F&B-led differentiators, competing head-to-head in Mumbai, Delhi NCR, Hyderabad, and Agra.
• Taj Hotels (Indian Hotels Company): Tata Group's flagship luxury hotel brand and India's largest luxury operator. Direct peer competing for the same five-star business and leisure demand in Mumbai, Delhi NCR, Hyderabad, Chennai, and Udaipur, with overlapping MICE/wedding capabilities.
• The Leela Palaces, Hotels and Resorts: Indian luxury hotel brand operating palace-style and business-district properties. Comparable in premium positioning, F&B emphasis, and wedding/MICE focus, directly overlapping in cities like Mumbai, Udaipur, and Delhi NCR.
• Hyatt Hotels & Resorts (India): Global luxury and upscale operator with strong India presence in Mumbai, Delhi NCR, Chennai, and Hyderabad. Direct competitor for corporate accounts, loyalty members (World of Hyatt), and group/event business.
• JW Marriott (Marriott Bonvoy, India): Luxury tier of Marriott International in India, operating large-format business-district and resort properties. Comparable premium positioning and deep overlap with Trident's corporate and group business, especially in Mumbai BKC and Gurgaon.
• Fairmont Raffles Hotels (Accor, India): Accor's luxury tier with India properties including Fairmont and Raffles. Direct competition for high-end leisure and corporate travelers, with overlapping heritage-tourism and MICE offerings.
• Oberoi Hotels & Resorts: Sister brand also owned and operated by EIH Limited. Direct peer in Indian luxury hospitality, sharing the same corporate parent, distribution infrastructure (Synxis), and loyalty/operational backbone while targeting a slightly more premium tier.

Emerging players

• Roseate Hotels & Resorts: Indian boutique luxury brand with properties near Delhi and at leisure destinations. Smaller and more focused, but competes for the same high-end leisure traveler with design-driven, F&B-led offerings.

Broad incumbents

• Radisson Hotel Group (India): Global hospitality group with multi-tier presence (Radisson Blu, Radisson) across Indian metros and leisure destinations. Broader incumbent competing for both corporate RFPs and leisure travelers, but primarily at upscale rather than Trident's five-star tier.
• Hilton Hotels & Resorts (India): Global incumbent with growing India footprint including luxury (Conrad, Waldorf Astoria) and upscale (Hilton, DoubleTree) brands. Competes for the same premium corporate and leisure travelers in Mumbai, Delhi NCR, and Hyderabad.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TridentHotels
• YouTubeyoutube.com/user/TheTridentHotels
• Facebookfacebook.com/TridentHotels
• LinkedInlinkedin.com/company/trident-hotels
• Instagraminstagram.com/tridenthotels

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trident Hotels