What Lémur Innovation does

Lémur Innovation is a privately held French digital health company (SAS, share capital €83,700) founded in 2019 in Pfulgriesheim, Alsace, that develops a connected suite of SaaS applications for pharmaceutical care delivery in community pharmacies and hospitals. The company addresses medication iatrogenicity — over 10,000 deaths and 130,000+ hospitalizations per year in France according to cited ENEIS 2009 and Urgemed 2018 studies — through structured workflows for medication reconciliation (BPM, CTM), patient accompaniment (APP Longs/Courts/Entretiens), prevention (BP), therapeutic education (ETP), self-administration (PAAM), and patient pathway management (PP), all underpinned by a proprietary AI layer called LemurIA that automates evaluation of reconciliation relevance and predicts iatrogenic risk.

The platform integrates with French national healthcare infrastructure (Carte CPS, Carte Vitale, INS) and is differentiated by an active city-hospital data link (ville-hôpital) reported effective in over 40% of pharmacies in certain territories. The company operates an annual subscription SaaS model with module-level pricing ranging from €5/month (APP Courts) to €350/month (CTM), complemented by one-time and annual communication packs (Pack Starter €35, Pack Com' €50/year), in-situ training services (Formations Lémur), and add-on licenses. Go-to-market combines direct online subscription via Stripe checkout, regional field sales through in-situ training and pharmacy salons (UPP 68-88, UPP Jura, UPP Montpellier, Positive Pharma evenings), and since January 2025 a national channel partnership with pharmaceutical distributor CERP, alongside a CPTS Pays des Couleurs (Isère) partnership signed April 2026 to deploy pharmaceutical missions at territorial scale. The team remains small (1–10 employees, TPE structure) with approximately 1,000 pharmacy subscribers referenced across the brand ecosystem.

Name

Lémur Innovation

Legal name

LEMUR INNOVATION

Website

https://lemur-innov.fr

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Lémur Innovation is a French digital health SaaS company that builds connected software for pharmaceutical care in community pharmacies and hospitals, including medication reconciliation, patient accompaniment, prevention, and therapeutic education, all underpinned by its proprietary LemurIA AI layer and integrated with French healthcare card systems.

Ownership category

akta.pro rank

Product category

Pharmacy Practice Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Medication Therapy Management (MTM) & Clinical Pharmacy Services Tools (HLACAKAH)

akta.pro secondary industries

Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG), Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)

Keywords

• Pharmacy software
• Medication reconciliation
• Digital health
• Pharmaceutical care
• Medication review

Headquarters

HQ city

Pfulgriesheim

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software Subscription (SaaS): Annual subscription model for each software module (BPM, APP, BP, CTM, PP, ETP, PAAM). Subscriptions are billed annually with tacit renewal. Each module is priced independently. The subscription includes access to the web platform, software updates, and support.
2. Communication Packs (One-time and Annual): Pack Starter is a one-time purchase at €35 HT for onboarding materials (posters, flyers, video, social media post, patient labels). Pack Com' is an annual subscription at €50 HT/year for semester-based promotional materials.
3. Add-on Licenses and Accessories: Additional user profile AI licenses, patient labels (minimum 18 units), and touch tablet for patient interviews are sold as supplementary purchases to the core subscription.
4. Professional Services - Training: In-situ training sessions and formation services provided to subscribers and non-subscribers, covering pharmaceutical care protocols, BPM, Bilans de Prévention, and product usage.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels9 records

Core offering

Lémur Innovation develops and sells a SaaS suite of digital pharmaceutical care software for French community pharmacies, hospitals, clinics and rehabilitation centers. The offering centers on medication reviews (Bilan Partagé de Médication), patient accompaniment (Accompagnement Pharmaceutique des Patients), prevention assessments, hospital medication reconciliation (Conciliation des Traitements Médicamenteux), therapeutic patient education and self-administration tools — all powered by its proprietary LemurIA artificial intelligence for medication risk evaluation and city-hospital connectivity.

Product overview

Lémur Innovation offers a comprehensive suite of digital pharmaceutical care software organized into two main product lines: pharmacy (officine) products and hospital/clinic products. The core pharmacy portfolio includes Lémur BPM for Medication Review, Lémur APP Longs/APP Courts/APP Entretiens for differentiated levels of pharmaceutical patient accompaniment, and Lémur BP for Prevention Assessments — all integrated within a single platform and supported by add-on communication packs. The hospital portfolio centers on Lémur CTM for Medication Reconciliation (the flagship hospital solution), alongside Lémur PP for patient pathways, Lémur ETP for therapeutic patient education, and Lémur PAAM for medication self-administration management. All products are underpinned by LemurIA, the company's AI layer that automates analysis of medication reconciliation quality. The company operates on a SaaS subscription model with per-user licensing, and all solutions are deployed via a web platform accessible from browsers and tablets in French healthcare settings.

Differentiator

Problem solved

Functional benefit

Brands

• LemurIA: AI-powered tool integrated into Lémur Innovation's software solutions, including automated evaluation of medication reconciliation relevance and predictive capabilities for patient risk assessment.
• Lémur Télépathie

Products and services

• Lémur BPM (Bilan Partagé de Médication) Software solution for conducting Medication Reviews (Bilan Partagé de Médication) in community pharmacies, enabling pharmacists to perform structured medication reconciliation and patient follow-up with a target completion time of under 20 minutes. Targets French community pharmacists delivering the BPM mission under the pharmaceutical convention. EHPAD mode available.
• Lémur APP Longs Long-term pharmaceutical patient accompaniment module for chronic patients on anticoagulants, antiasthmatics or oral anticancer treatments, with customizable modules and time-saving features. Targets French community pharmacists managing chronic patient follow-up under the APP mission.
• Lémur APP Courts Short pharmaceutical accompaniment service for pregnant women and patients on Stage II analgesics, enabling brief structured consultations at the pharmacy counter. Includes prevention of dependency risk. Targets French community pharmacists delivering short APP interviews.
• Lémur APP Entretiens Module for conducting and tracking rapid diagnostic orientation tests (TROD) for strep throat (angine) and cystitis, vaccinations, and colorectal cancer screening kit delivery. Targets French community pharmacists expanding clinical services at the counter.
• Lémur BP (Bilan de Prévention) Prevention Assessment tool for age-based patient health risk identification, featuring patient data entry and facilitated patient recruitment for pharmacy-based preventive care consultations. Targets French community pharmacists delivering Bilans de Prévention across age brackets.
• Lémur CTM (Conciliation des Traitements Médicamenteux) Medication Treatment Reconciliation solution for hospitals and clinics, deploying in under 24 hours and supporting proactive and retroactive reconciliation workflows per HAS guidelines, with sector-based patient risk identification. Targets hospital pharmacists (PUI) and quality managers needing HAS certification compliance and care-transition safety.
• Lémur PP (Parcours Patients) Hospital patient pathway management solution based on the Arrêté du 28 février 2020, for day hospital and emergency short-stay unit (UHCD) patient care management. Targets hospital pharmacists and care pathway coordinators, with observed operational margin above 64% with implementation.
• Lémur ETP (Éducation Thérapeutique du Patient) Therapeutic Patient Education platform enabling structured consultations and accompaniment tools that reportedly increase patient observance by over 50%. Targets hospital teams and ambulatory programs running therapeutic education programs.
• Lémur PAAM (Patient Self-Administration of Medications) Patient Self-Administration of Medications module enabling hospital patients to self-administer their treatments, reportedly saving over 80% of nursing time on medication administration. Targets hospital teams seeking to reduce nursing workload while maintaining safety.
• Formations Lémur Training services including Lémur software training, DPC (Continuing Professional Development), pharmaceutical accompaniment training, pharmacy emergency care, geriatrics, TROD certification and Medication Review (BPM) training. Targets pharmacists, pharmacy teams and students needing accredited training and onboarding for Lémur software.
• Pack Starter One-time onboarding communication kit at €35 HT including 3 advertising posters for BPM promotion, 1 BPM flyer, 1 promotional video for pharmacy screens, 1 social media post, and 18 patient labels shipped at registration. Targets new community pharmacy subscribers deploying the BPM mission.
• Pack Com' Annual subscription communication kit at €50 HT/year including 1 new advertising poster per semester and 1 new promotional video per quarter for promotion of new pharmaceutical missions. Targets community pharmacies running ongoing patient communication campaigns.

Quantifiable outcome

• Average BPM completion time reduced to under 20 minutes
• +6 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• CERP Colmar-MulhouseminorChannel Partner/ Reseller/ Distributor · 9 April 2026Regional CERP branch in Colmar-Mulhouse co-organized a pharmacy evening with Pharm-UPP 68-88 and Lémur Innovation in Rouffach (April 2026), featuring president Benoit Schott and director Charbonnier L. Event gathered UPP members from the territory for solution presentation and networking.
• CPTS Pays des Couleurs (Isère – 38)coreStrategic or Co-development Partner · 3 April 2026CPTS Pays des Couleurs partnered with Lémur Innovation to combat medication iatrogenicity in elderly patients. The initiative deploys new pharmaceutical missions across the territory using Lémur solutions, associating all equipped healthcare professionals. Led by Coralie Manfrin, the partnership aims to secure care pathways, optimize medication management and patient follow-up, and enhance the clinical role of pharmacists.
• CERP (Confraternelle d'Exploitation et de Répartition Pharmaceutique)coreChannel Partner/ Reseller/ Distributor · 16 January 2025CERP and Lémur Innovation announced a strategic partnership in January 2025 for national deployment of Lémur solutions. This collaboration leverages CERP's distribution network to reach pharmacies across France. The partnership is based on shared values of commitment to pharmaceutical care deployment in both city and hospital settings. A national launch offer was made available to new Lémur subscribers through CERP representatives.
• Positive PharmaminorChannel Partner/ Reseller/ DistributorPositive Pharma pharmacy network organizes evenings with Lémur Innovation to present solutions and latest evolutions to member pharmacists. Partnership involves events in cities including Lyon, with Carine Monaco as the key contact at Positive Pharma. Focuses on exchanging on current pharmacy challenges and new practices.
• Pharm-UPP (68-88, 39, Montpellier sections)minorChannel Partner/ Reseller/ DistributorPharm-UPP regional pharmacy groups organize salons and evenings where Lémur Innovation presents its solutions. Sections 68-88 (Alsace/Vosges), 39 (Jura), and Montpellier have partnered with Lémur. Events themed around beach/travel aesthetics attract 160+ participants. Organized by Benoit Schott (President) with CERP Colmar-Mulhouse participation.
• Centre de Réadaptation de MulhouseminorOthersListed as a supporter and partner of Lémur Innovation on the company's official partners page. A rehabilitation center in Mulhouse, Alsace.
• CJ FormationminorImplementation/ SI/ Consulting PartnerTraining partner shown on the Lémur Innovation partners page. CJ Formation provides pharmaceutical training services and works alongside Lémur's software and formation offerings.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Qare: Qare is a French telehealth and digital health platform offering remote consultations and chronic-condition follow-up. It intersects with Lémur on patient accompaniment and chronic-condition management use cases addressed by APP Longs, though Qare is physician-led rather than pharmacy-led.
• Maiia (by Cegedim): Maiia is Cegedim's French telehealth and appointment-management platform serving both physicians and pharmacists. It overlaps with Lémur at the intersection of pharmacy patient communication and digital care workflows, though it does not currently offer full medication reconciliation or pharmaceutical care mission software.
• Observia: Observia is a French digital health company focused on patient engagement, therapeutic adherence, and real-world evidence for chronic patients. It is comparable to Lémur's APP Longs and ETP modules in the patient accompaniment and observance-improvement space, though it operates across multiple therapeutic areas rather than French pharmacy workflows specifically.

Others

• Lifen: Lifen is a French health data exchange and document-sharing platform connecting healthcare professionals. It is an adjacent ecosystem player — not a direct competitor — but could be a partner or integration layer for Lémur's city-hospital data flows and care coordination workflows.
• Vidal: Vidal is the canonical French drug information database used by virtually every healthcare professional in France. It is an enabling ecosystem provider for medication-related software (Lémur's products depend on accurate drug data), and a potential integration or partnership target rather than a direct competitor.

Broad incumbents

• Doctolib: Doctolib is the dominant French digital health platform for appointment booking, telehealth, and patient communication, used by physicians and increasingly by pharmacies. While it does not currently specialize in medication reconciliation, its scale, brand, and expanding scope into pharmacy-adjacent services make it a broad incumbent that could extend into pharmaceutical care missions.
• Cegedim: Cegedim is a major French health IT group offering pharmacy software (including historical SPire pharmacy solutions), physician practice tools, and insurer/payer platforms. It overlaps with Lémur on pharmacy workflow software and medication management, but operates across the broader healthcare ecosystem rather than specializing in pharmaceutical care missions.

Direct peers

• Alliadis: Alliadis is a French pharmacy management software vendor providing dispensing and workflow tools to community pharmacies, with an installed base of independent and group pharmacies. It is a direct comparable on pharmacy software category and customer base, although its product depth in pharmaceutical care missions is narrower than Lémur's.
• Equasens (formerly Pharmagest Interactive): Equasens is the leading French pharmacy software vendor (LGPI, SPire, DLPS), serving community pharmacies across France with management, dispensing, and increasingly pharmaceutical care modules. It is the most directly comparable competitor to Lémur in target market, customer base, and software category, but at vastly larger scale and with an installed base of thousands of French pharmacies.

Regional players

• Apotica: Apotica is a French pharmacy services and software company focused on supporting pharmacies with new missions and digital tools, comparable to Lémur's pharmaceutical care mission focus. It is positioned as a regional/specialized player rather than a national incumbent, and competes for the same pharmacy customer segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInfr.linkedin.com/company/l%C3%A9mur-innovation

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lémur Innovation