Tiptop Plumbing And Heating Inc.

What Tiptop Plumbing And Heating Inc. does

Tiptop Plumbing and Heating Inc. is a family-owned residential and commercial plumbing, gas fitting, and HVAC service company headquartered in Calgary, Alberta, serving customers across Calgary, Airdrie, and Okotoks. The company was founded in December 2021 by Red Seal-certified Journeyman Plumber and Gas Fitter Kevin Wright and is operated by a core team of two — Kevin as Primary Technician and his wife Eva as Office/Social Media Manager. Tiptop delivers a full-service trade portfolio including emergency plumbing, drain cleaning, Poly B pipe replacement, hot water tank and water softener services, furnace repair and installation, garage heaters, boiler service, air conditioning, and gas fitting, all backed by a 5-Year Worry-Free Warranty and 24/7 emergency response with 60-minute on-site arrival.

The underlying technology stack consists of standard trade diagnostic tools — thermal imaging cameras for hidden leak detection, moisture meters, acoustic leak detection sensors, video camera pipe inspection equipment, and carbon monoxide testing for gas appliance safety — rather than proprietary platforms. The business model is primarily per-job professional services billing with quote-based pricing, supplemented by a recurring $29.95 + GST/month Total Care Plan membership offering 15-20% service discounts, priority scheduling, waived travel fees, and annual inspections. A referral partnership with FinanceIt.ca provides customer financing options.

Go-to-market is sales-led and locally focused, relying on direct phone inquiries (24/7 emergency hotline 403-931-2900), website booking forms, Google Business Profile / local SEO (4.8 rating across 1,000+ reviews), multi-platform social media, and a 2025 Referral Program. Distribution is entirely direct-to-customer with no dealer, reseller, or franchise network, and revenue mechanics are anchored in transparent quote-based pricing and licensed/insured/bonded professionalism targeting residential homeowners and small commercial accounts in southern Alberta.

Name

Tiptop Plumbing And Heating Inc.

Legal name

Tiptop Plumbing and Heating Inc.

Website

https://tiptopplumbing.ca

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Tiptop Plumbing and Heating Inc. is a family-owned residential and commercial plumbing, gas fitting, and HVAC service company headquartered in Calgary, Alberta, serving homeowners and businesses across Calgary, Airdrie, and Okotoks with 24/7 emergency response.

Ownership category

akta.pro rank

Product category

Plumbing and HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Plumbing, Heating, and Air-Conditioning Contractors (23822)

akta.pro primary industry

Emergency Water Heater Repair & No-Hot-Water Service (HSAOAMAE)

akta.pro secondary industries

Heat Pump Repair & Maintenance (HSAOAHAD), Gas Piping Replacement & Re-Routing (HSAOAKAE), Tankless Water Heater Installation & Service (HSAOACAB), Hydronic/Baseboard Radiant Heating Service (HSAOACAE)

Keywords

• Residential plumbing services
• Emergency plumbing repair
• HVAC heating cooling
• Gas fitting services
• Drain cleaning service

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Plumbing Services: Revenue from residential and commercial plumbing services including emergency plumbing, drain cleaning, pipe repair, fixture installation, and Poly B replacement. Charged per service call or job.
2. HVAC & Heating Services: Revenue from furnace repair and installation, garage heater installation, boiler service, and air conditioning installation and repair for residential and commercial customers.
3. Gas Fitting Services: Revenue from gas line installation, gas leak repairs and testing, gas appliance installation (ranges, BBQs, fireplaces), and gas line disconnects/relocations. Certified gas fitter services.
4. Total Care Plan Membership: Monthly subscription membership at $29.95 + GST providing 15-20% discounts on all services, priority scheduling, waived travel fees, and annual inspections. Recurring monthly revenue stream.
5. Financing Program Referral: Referral partnerships with FinanceIt.ca for financing programs, generating referral income or embedded revenue from payment plan arrangements for customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Tiptop Plumbing and Heating Inc. is a family-owned plumbing, gas fitting, and HVAC service contractor delivering 24/7 emergency and same-day residential and commercial services across Calgary, Airdrie, and Okotoks. Core offerings include emergency plumbing, drain cleaning, hot water tank service, Poly B piping replacement, furnace and boiler repair/installation, air conditioning, and certified gas line and appliance work, all backed by a 5-Year Worry-Free Warranty.

Product overview

TipTop Plumbing & Heating Inc. is a family-owned residential and commercial plumbing, gas fitting, and HVAC service company operating in Calgary, Alberta. The company offers a comprehensive portfolio of services organized around three core areas: plumbing (emergency, residential, commercial, drain cleaning, water softeners), heating (furnace repair/installation, boiler service, garage heaters), and gas fitting (line installation, appliance hookups). Key product categories include hot water tanks (traditional and tankless), air conditioning units, and furnaces. The company supplements its service offerings with a Total Care Plan membership program providing discounts and priority scheduling, and offers financing options through FinanceIt.ca. All services are backed by a 5-Year Worry-Free Warranty.

Differentiator

Problem solved

Functional benefit

Named customers4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pioneer Plumbing & Heating: Long-standing Calgary plumbing and heating service. Comparable because they serve the same residential/commercial market with licensed plumbers and gas fitters in overlapping service categories.
• Plumbing Paramedics: Calgary-based residential plumbing, heating, and drain cleaning service. Comparable because they operate in the same metro with an overlapping emergency plumbing, sewer/drain, and HVAC service offering targeting homeowners.
• Aquality Plumbing & Heating: Calgary-area plumbing and HVAC company serving residential customers with emergency repair, water heater, and furnace services. Highly comparable on integrated plumbing + heating service delivery in the local market.
• Knight Plumbing, Heating & Air Conditioning: Calgary residential plumbing and HVAC contractor offering 24/7 emergency service, furnace, AC, and water heater work. Directly comparable on service mix, geography, and trades-licensed positioning.
• Mr. Rooter Plumbing of Calgary: Calgary franchise of a national plumbing brand offering residential and commercial plumbing, drain cleaning, and emergency service. Same product offering and trade-licensed delivery model in the same geography.

Broad incumbents

• Benjamin Franklin Plumbing: National franchise brand offering residential plumbing services with on-time guarantees and 24/7 emergency response. Comparable on emergency service positioning, standardized technician training, and warranty-driven customer acquisition.
• Reliance Home Comfort: Large Canadian provider of HVAC, plumbing, water heating, and home protection plans. Comparable as an incumbent offering a Total Care-style membership model with plumbing, heating, and AC across Canada — including Calgary.
• Roto-Rooter: Largest North American plumbing and drain cleaning franchise network. Comparable on emergency plumbing and drain cleaning as the core offering, with national brand and 24/7 dispatch as competitive reference points.
• Enercare: Public/PE-backed Canadian home services provider for HVAC, water heaters, plumbing, and electrical with subscription plans. Comparable on a recurring-revenue membership model paired with trades service delivery in Alberta.

Others

• HomeServe: Home repair services platform that partners with utilities and insurers to offer membership plans and dispatch plumbers/HVAC techs on demand. Comparable as an ecosystem enabler for membership-based plumbing and heating service delivery, not a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/TiptopHeating
• YouTubeyoutube.com/channel/UC1wAUVtSpKoWQ5sReId8nQw
• Facebookfacebook.com/tiptopplumbingandheating
• LinkedInlinkedin.com/company/tiptop-plumbing-and-heating-inc
• Instagraminstagram.com/tiptopplumbingheating

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tiptop Plumbing And Heating Inc.