Town Of Saugeen Shores

What Town Of Saugeen Shores does

The Town of Saugeen Shores is a municipal government entity located in Bruce County, Ontario, Canada, serving residents and businesses across the communities of Port Elgin, Southampton, and the former Saugeen township following its 2001 amalgamation. The Town delivers a comprehensive portfolio of mandated municipal services including water and wastewater treatment and distribution (metered at $1.33/m³ and $2.57/m³ respectively for 2026), curbside garbage and recycling collection through the Pay-as-You-Throw program (contracted to Bruce Area Solid Waste Recycling with recycling handled by Circular Materials under Ontario's extended producer responsibility regime), building permitting via the Cloudpermit online platform, property tax and utility billing, fire and emergency services, planning and development, and an extensive recreation and culture portfolio anchored by the Pryde Aquatic and Wellness Centre, arenas, harbour, parks, trails, the municipal airport, and the campground. Customer segments consist of permanent residents (primary), seasonal residents (approximately 30% of homes with distinct usage patterns and bi-monthly 70 m³ wastewater caps), and local businesses across retail, hospitality, and industrial sectors including a partnership ecosystem with Bruce Power as a major regional employer.

Revenue is derived from property taxation, metered water/wastewater user fees, the Pay-as-You-Throw bag-tag system, development charges, business licensing, advertising and sponsorship, recreation facility rentals, and provincial/federal grants. The Town's go-to-market is direct service delivery rather than commercial selling — distribution occurs through the Town Hall at 600 Tomlinson Drive, the online self-service portal, the Engage Saugeen Shores public engagement platform, the Shore Report Podcast, council livestreams, and active social channels. Governance is provided by an elected Mayor and Council under the Municipal Act, 2001, with the Strategic Plan 2023-2027 and 2026 Business Plan setting the operational roadmap across six pillars: economic development, community services, corporate services, development services, fire and emergency management, and operations. The 2025 Destination Development Plan and active Innovation Park initiative reflect a strategic emphasis on tourism and business attraction layered atop the core service mandate.

Name

Town Of Saugeen Shores

Legal name

Town of Saugeen Shores

Website

https://saugeenshores.ca

Company type

Private

Founded year

2001

Operating status

Operating

Short description

The Town of Saugeen Shores is a Canadian municipal government serving residents and businesses in Bruce County, Ontario, delivering water/wastewater, waste collection, building permits, recreation, fire services, and planning under the authority of the Municipal Act, 2001.

Ownership category

akta.pro rank

Product category

Public Municipal Services

NAICS

Water, Sewage and Other Systems (2213), Administration of Air and Water Resource and Solid Waste Management Programs (924110), Administration of Environmental Quality Programs (9241)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900), Sanitary Services (4950)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Water Resources Administration (Watersheds, Rivers, Groundwater) (BPAIAMAE), Stormwater Collection & Conveyance (Inlets, Catch Basins, Pipes, Channels) (EUANAEAA)

Keywords

• Municipal government services
• Water and wastewater utilities
• Waste management services
• Building permit services
• Recreation facilities

Headquarters

HQ city

Port Elgin

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Others

Pricing tiers

Distribution channels3 records

Marketing channels6 records

Core offering

The Town of Saugeen Shores is a municipal government delivering core public services including water and wastewater utilities, garbage and recycling collection, building permits and planning, property tax administration, fire and emergency services, and recreation facilities such as arenas, parks, and the Pryde Aquatic and Wellness Centre. It also supports local economic development through a Community Improvement Plan, business licensing, and development services. Digital service delivery is provided through an official website, Cloudpermit permit platform, eBilling system, and an ArcGIS-based garbage collection mapping app.

Product overview

The Town of Saugeen Shores operates a unified digital services ecosystem consisting primarily of the municipal website portal serving as the central hub, supplemented by specialized service modules including the Cloudpermit online building permit system, the Garbage Collection App for ArcGIS-based collection scheduling, the eBilling system for electronic property tax and utility invoicing, and the Water Reports Portal for regulatory compliance documentation. Core municipal services are delivered through the website including garbage and recycling collection management via Pay As You Throw, water and wastewater billing with metered consumption rates, and community planning services through the Community Improvement Plan. Strategic governance is supported by the Strategic Plan 2023-2027 providing directional framework, while operational tools like the Sandpoint Well Registration System enable specific utility management functions.

Differentiator

Problem solved

Functional benefit

Products and services

• Official Municipal Website and Online Services Portal Digital portal used by residents, businesses, and visitors to access town services, news, event calendars, applications, and government information.
• Pay-As-You-Throw Garbage and Recycling Program Bag-tag-based municipal garbage collection and curbside recycling service for residents, with collection contracted to Bruce Area Solid Waste Recycling and recycling handled by Circular Materials.
• Cloudpermit Building Permit System Online platform enabling residents, builders, and developers to apply for building permits, track application status, and receive email updates throughout the permit review process.
• eBilling System Electronic billing service allowing residents to receive property tax and water/wastewater bills via email instead of regular mail, with online request forms available.
• Water and Wastewater Billing Services Metered water and wastewater billing with volumetric rates of $1.33/m³ for water and $2.57/m³ for wastewater, fixed capital contribution charges based on Equivalent Household Units, and pre-authorized payment options for residential and commercial properties.
• Garbage Collection App Interactive ArcGIS-based map application hosted on Bruce County Maps that allows residents to find their specific garbage collection day and route information.
• Sandpoint Well Registration System Online registration system for sandpoint wells used for irrigation, including application forms, inspection scheduling, and fee payment processing.
• Community Improvement Plan (CIP) Incentives Planning and economic development tool providing grants or loans to private property owners and tenants for community revitalization, including housing incentives and storefront improvements.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Bruce Area Solid Waste RecyclingcoreChannel Partner/ Reseller/ DistributorContracted partner for residential garbage collection services in Saugeen Shores. Manages collection routes and schedules for the Pay-as-You-Throw program. Also provides recycling information and customer service for garbage concerns.
• Circular MaterialscoreChannel Partner/ Reseller/ DistributorProvincial partner providing curbside recycling services as mandated by Ontario's extended producer responsibility regulations. Works in conjunction with Bruce Area Solid Waste Recycling for recycling collection.
• Ontario One CallcoreTechnology or IntegrationPublic safety administrative authority serving as the communication link between those wanting to dig and buried infrastructure owners. Residents must contact Ontario One Call before any digging project to get utilities located.
• GEI ConsultingminorStrategic or Co-development PartnerConsulting firm engaged by Bruce County to provide report on multi-municipal collaboration for waste management and landfill diversion. Made five recommendations for lower-tier municipalities on monitoring diversion rates and collaboration opportunities.
• Saugeen Ojibway NationcoreStrategic or Co-development PartnerTraditional territory partners with land acknowledgement recognizing the Chippewas of Saugeen and Chippewas of Nawash Unceded First Nation. Active Indigenous Partnerships program in economic and community development.
• Bruce CountycoreStrategic or Co-development PartnerUpper-tier municipal government partner for regional services, planning, economic development, and various shared programs including the Spruce the Bruce business improvement program and County Official Plan.
• Bruce PowercoreStrategic or Co-development PartnerMajor local employer and economic driver in Bruce County. Partner in economic development initiatives and community programs including hospital foundation support and community events.
• Saugeen Shores Chamber of CommercecoreGTM or Marketing PartnerBusiness advocacy organization partnering on economic development initiatives, business support programs, and community events including the BRASS Awards and Shop Local campaigns.
• Regional Tourism Organization #7 (Bruce Grey Simcoe)minorGTM or Marketing PartnerRegional tourism organization supporting destination development and tourism marketing for Saugeen Shores as part of the larger Bruce Grey Simcoe tourism region.

Recent moves7 records

Expansion highlights6 records

Direct peers

• Town of Innisfil: Simcoe County town of comparable scale operating full municipal utilities and a notably progressive digital services strategy. Often cited as a peer for digital government modernization among small Ontario municipalities.
• Town of Pelham: Niagara Region lower-tier municipality of similar population scale with full municipal services including water/wastewater, building permits, recreation, and community planning. Comparable operating scope and tax-base dynamics.
• Town of Fort Erie: Niagara Region town of comparable scale operating full municipal utilities, building services, fire, and recreation, with a similar mix of permanent and seasonal residents. Comparable governance footprint and service portfolio.
• Town of East Gwillimbury: York Region lower-tier municipality of comparable population scale managing water/wastewater, building services, recreation, and rapid residential growth. Comparable service mix and growth-management mandate.
• Town of Wasaga Beach: Simcoe County town of comparable population scale with a beach/tourism economy, high seasonal-resident share, and full municipal utility and recreation service delivery. Highly comparable on seasonal-volatility and waterfront-revenue dynamics.
• Municipality of Meaford: Grey County municipality of similar scale with a waterfront/tourism economy, full water/wastewater utility operation, and agricultural-residential service base. Comparable rural-urban service delivery profile.
• Town of Hanover: Bruce County neighbour of similar population scale operating municipal water/wastewater, building, recreation, and community services. Directly comparable as a same-county lower-tier peer facing similar regional dynamics.
• Town of Lincoln: Niagara Region lower-tier municipality of similar population (~25,000) that operates water/wastewater services, building permits, recreation facilities, and community improvement plans. Comparable in scope of municipal service delivery and digital modernization trajectory.
• Town of Collingwood: Small Southwestern Ontario town of comparable population (~24,000) with a tourism/waterfront economic base, full municipal water/wastewater utilities, recreation facilities, building services, and an active digital service delivery footprint. Directly comparable service mix and resident profile.
• Town of The Blue Mountains: Adjacent Grey County municipality with a similar tourism-driven economy, seasonal population skew, water/wastewater utility operation, and resort-style recreation infrastructure. Closest geographic and economic peer to Saugeen Shores in the Bruce Grey Simcoe tourism region.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/TownOfSaugeenShores
• Facebookfacebook.com/SaugeenShoresON
• LinkedInlinkedin.com/company/town-of-saugeen-shores
• Instagraminstagram.com/saugeenshoreson

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Of Saugeen Shores