What Pool & Spa Works, Inc. does

Pool & Spa Works, Inc. is a privately held, family-owned residential pool and spa construction and service contractor headquartered at 1917 Ferro Drive, New Lenox, Illinois, serving the Chicagoland area — specifically Will County, Cook County, and the surrounding southwest suburbs — for over 40 years. The company designs, builds, and services inground vinyl liner pools (rectangular and freeform), fiberglass pools, on-ground and semi-inground pools, above-ground pools (Wilbar Evolution, Genesis, and Nakoma series), and custom spillover spas built with Fort Wayne Pools components. All construction is performed by dedicated in-house crews rather than subcontractors, and the firm offers a free on-site design service where layouts are drawn on customer property surveys.

The company's revenue is generated across three streams: one-time pool and spa construction contracts (varying widely by pool type, with above-ground installations disclosed at $4,000–$15,000 and inground liner replacement at $1,800–$4,500); recurring pool service and repair (openings, closings, liner replacements, equipment repairs, saltwater system service); and retail hardware sales of pool chemicals, equipment, and accessories through the New Lenox showroom. The business is licensed in Will and Cook Counties, certified as a Totally Hayward dealer and warranty service center, and offers customer financing through Lyon Financial and VistaFi.

The go-to-market model is direct-to-consumer and local: customers visit the New Lenox showroom, schedule free on-site consultations, or are sourced via word-of-mouth from the firm's installed base of more than 2,500 families. Marketing relies on the physical showroom, the company website, and referral channels, with no dealer network, e-commerce channel, or geographic expansion beyond the Chicagoland metro indicated in the input. The company has received Gold and Silver awards from the National Swimming Pool Institute / Association of Pool & Spa Professionals (NSPI/APSP).

Name

Pool & Spa Works, Inc.

Legal name

Pool & Spa Works, Inc.

Website

https://poolspaworks.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Pool & Spa Works is a family-owned residential pool and spa builder and service contractor serving homeowners in the Chicagoland area via in-house crews, free on-site design, and a New Lenox showroom for over 40 years.

Ownership category

akta.pro rank

Product category

Residential Pool and Spa Construction Services

akta.pro primary industry

Equipment Installation & Upgrades (Automation, Covers, Sanitizers) (HSAIALAJ)

akta.pro secondary industries

Pool Opening & Seasonal Startup (HSAIALAD), Leak Detection & Repair (Pool/Spa Plumbing & Shell) (HSAIALAH)

Keywords

• Custom pool construction
• Pool maintenance services
• Vinyl liner pools
• Above-ground pools
• Custom spillover spas

Headquarters

HQ city

New Lenox

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Pool and Spa Construction: Design, build, and installation of custom swimming pools including fiberglass, vinyl liner, on-ground/semi-inground, and above-ground pools, as well as custom spillover spas. Revenue generated through one-time construction contracts.
2. Pool Service and Repair: Ongoing pool service including openings, closings, liner replacements, equipment repairs, and saltwater system service. These are recurring service revenue opportunities for existing pool owners.
3. Pool Equipment and Supplies: Sale of pool equipment, replacement liners, chemicals, and accessories through their retail store.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Pool & Spa Works, Inc. is a family-owned custom swimming pool and spa builder serving the Chicagoland area. The company designs, builds, and services inground pools (fiberglass and vinyl liner including rectangular and freeform shapes), on-ground/semi-inground pools, above-ground pools (Wilbar Evolution, Genesis, and Nakoma series), and custom spillover spas built with Fort Wayne Pools components. In addition to construction, the company provides full-service pool maintenance including openings, closings, liner replacements, equipment repairs, and saltwater system service, alongside retail sales of pool chemicals, supplies, and accessories at its New Lenox, IL showroom.

Product overview

Pool & Spa Works, Inc. is a family-owned custom pool and spa builder serving the Chicagoland area for over 40 years. The company offers a comprehensive portfolio of swimming pools and spas, including fiberglass pools, vinyl liner pools (available in rectangular and freeform styles), on-ground/semi-inground pools, and above-ground pools (featuring Wilbar Evolution, Genesis, and Nakoma series). They also provide custom spillover spas built with Fort Wayne Pools components. Beyond construction, the company offers full-service pool maintenance including openings, closings, liner replacement, equipment repair (as a Totally Hayward dealer), and saltwater system service. The company also installs replacement vinyl liners from Fort Wayne Pools and Latham in various thicknesses with extended warranties. Financing options are available through Lyon Financial and VistaFi.

Differentiator

Problem solved

Functional benefit

Products and services

• Fiberglass Pools Prefabricated fiberglass swimming pools installed inground, offering a smooth surface and quicker installation compared to custom-built pools, targeted at residential homeowners in the Chicagoland area.
• Vinyl Liner Pools Custom-built inground pools with a custom-fit vinyl liner, available in rectangular and freeform shapes, sold to residential homeowners in the Chicagoland area.
• Rectangular Vinyl Inground Pools Sleek, classic vinyl-lined inground pools designed for swimming laps, compatible with auto covers and modern backyard aesthetics, for residential homeowners.
• Freeform Vinyl Inground Pools Flowing, natural-shaped vinyl-lined inground pools that create a resort-like backyard aesthetic, sold to residential homeowners.
• On-Ground & Semi-Inground Pools Versatile pools designed to accommodate sloped or challenging yards, combining the beauty of inground pools with installation flexibility, for residential homeowners.
• Above-Ground Pools Steel and resin above-ground pools including Wilbar Evolution, Genesis, and Nakoma series, offering durable and affordable backyard swimming options for residential homeowners. Installation typically ranges from $4,000 to $15,000.
• Custom Spillover Spas Custom hot tubs built into or beside pools, designed so warm water spills over an edge and cascades into the pool, providing relaxation and a water feature element. Built with premium Fort Wayne Pools components, for residential homeowners.
• Pool Service (Openings, Closings & Repairs) Full-service pool maintenance including professional pool openings and winterizing, liner replacement for inground and above-ground pools, equipment repair and upgrades, saltwater system service, and pool deck repair and replacement, for residential pool owners.
• Inground Vinyl Pool Liners Premium Fort Wayne Pools and Latham vinyl liners available in 20-mil and 27-mil thickness, custom-fit to pools, treated with fungicides and UV inhibitors, backed by a 20-year limited prorated warranty. Inground vinyl liner replacement generally runs from $1,800 to $4,500.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• HaywardcoreTechnology or IntegrationPool & Spa Works was chosen by Hayward as a Totally Hayward dealer and is a full-service Hayward warranty service center. They repair and replace Hayward pumps, filters, and heaters, often the same day. Hayward is a major manufacturer of pool equipment.
• Lyon FinancialminorOthersFinancing partner offering pool financing options allowing customers to spread the cost of pool installation over comfortable monthly payments.
• VistaFiminorOthersFinancing partner offering pool financing options allowing customers to spread the cost over monthly payments.
• Fort Wayne PoolscoreChannel Partner/ Reseller/ DistributorPremium component supplier for custom spillover spas. Pool & Spa Works crafts custom spillover spas using Fort Wayne Pools components.
• LathamcoreChannel Partner/ Reseller/ DistributorPremium vinyl liner supplier. Pool & Spa Works installs Fort Wayne Pools vinyl liners and replaces more liners than anyone in the southwest Chicago area.
• WilbarcoreChannel Partner/ Reseller/ DistributorAbove-ground pool manufacturer. Pool & Spa Works carries premium Wilbar above-ground pools in both steel and resin, including Evolution, Genesis, and Nakoma series.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Shoreline Pools: Established regional custom pool builder serving the Northeast with custom design, construction, and service offerings. Comparable business model and family-operated feel.
• Concord Pools & Spas: Regional residential pool builder and service company serving the U.S. Northeast with design-build offerings and recurring service contracts. Comparable scale, product portfolio, and customer engagement model.
• Anthony & Sylvan Pools: Century-old regional residential pool builder with design-build-service and retail model serving the Northeast and Mid-Atlantic. Comparable in longevity, in-house crews, and showroom-led customer experience.
• Thursday Pools: Indiana-based fiberglass pool manufacturer and installer with dealer network across the Midwest. Directly comparable product category (fiberglass pools) and end-customer served.
• Premier Pools & Spas: Largest U.S. residential pool builder with branch-led design-build-service model across multiple states. Operates the same core offerings (custom inground pools, spas, ongoing service) at a larger scale.
• Blue Haven Pools & Spas: National custom residential pool builder and service company with local branches, offering comparable fiberglass, vinyl liner, and gunite pools plus recurring service contracts — overlapping customer segments and business model.
• River Pools: Mid-Atlantic-based fiberglass pool manufacturer and installer providing comparable one-piece fiberglass pool construction and dealer-supported service. Overlapping product line and customer type.
• Caribbean Pools: Long-standing Chicago-area custom pool builder serving the southwest suburbs with a similar design-build-service model, fiberglass/vinyl offerings, and showroom presence. Most direct geographic peer in Pool & Spa Works' home market.

Broad incumbents

• Hayward Pool Products: Public global manufacturer of pool equipment (pumps, filters, heaters, automation) that Pool & Spa Works serves as a Totally Hayward dealer and warranty service center for. Indirect strategic partner/supplier rather than direct channel competitor.
• Latham Group: Public vinyl pool liner and pool products manufacturer that supplies Pool & Spa Works (they replace more Latham liners than anyone in their market). Adjacent industry incumbent, not a direct channel competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pool & Spa Works, Inc.