What Mosaic It Gmbh does

Mosaic IT GmbH is a Leipzig-headquartered German Managed Service Provider founded in 2024 that bundles cybersecurity, cloud infrastructure, and IT operations into subscription-based managed services for the German Mittelstand, ISVs, MSSPs, and IT system houses. The portfolio spans twelve managed services covering managed security operations (powered by Arctic Wolf), managed SIEM/SOAR (Logsign), managed network, email (Hornetsecurity/NoSpamProxy), identity, endpoint (ESET), and firewall security (WatchGuard), complemented by managed cloud services (IaaS/SaaS) and a 24/7 monitoring and service desk operation. The company also runs a mosaic PaaS platform that hosts dedicated environments and MSP-licensed multi-tenant security for channel partners.

The underlying technology is a managed services platform rather than a proprietary stack: Mosaic IT aggregates best-of-breed vendor technologies (WatchGuard, Arctic Wolf, Logsign, Hornetsecurity, ESET, NovaStor, IONOS Cloud, NoSpamProxy, Frends iPaaS) and delivers them under a unified German-language service wrapper, supplemented by its own PaaS layer for ISVs and system houses. Certifications — WatchGuard Gold Partner and Training Partner, BSI-certified solution pairings, NIS2 coverage across seven of ten core requirements — frame the technical positioning as compliance-ready managed security rather than product innovation.

The business model is subscription-managed-services-led with a secondary professional-services revenue stream. Pricing is quote-based and not publicly disclosed, but anchored around a €950 four-hour Health Check entry point and managed services of approximately €1,500-2,500 per month for 100 users covering essential NIS2 components, with consumption-based pay-as-you-go billing for the PaaS/SaaS offering. Go-to-market combines direct sales to German mid-market IT decision-makers with a channel-partner motion targeting ISVs, MSSPs, and Systemhäuser. The company is privately held, led by Managing Director Michael Bölk, and operates without disclosed external funding, M&A, or institutional investor ownership.

Name

Mosaic It Gmbh

Legal name

mosaic IT GmbH

Website

https://mosaic-it.de

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

Mosaic IT GmbH is a Leipzig-based German Managed Service Provider, founded in 2024, delivering subscription-based cybersecurity, cloud, and IT operations services to mid-market companies, ISVs, MSSPs, and IT system houses, leveraging WatchGuard, Arctic Wolf, and Logsign technologies.

Ownership category

akta.pro rank

Product category

Managed Cybersecurity and Cloud Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Security Operations Center (SOC) as a Service (BPAEADAB)

akta.pro secondary industries

Service Catalog, Request Fulfillment & Self-Service Portals (BPAEAJAI), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

Keywords

• Managed cybersecurity services
• Managed cloud services
• IT service desk
• NIS2 compliance services
• Managed security monitoring

Headquarters

HQ city

Leipzig

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services Subscriptions: Recurring subscription-based managed services covering cybersecurity, cloud, monitoring, and service desk. Billed based on consumption with transparent and predictable costs. Services include 12 managed service offerings from email security to SIEM/SOAR.
2. Professional Services: Consulting, cloud migration, project management, assessment workshops, adhoc support, and training services. One-time or project-based engagements with certified consultants having over 10 years experience.
3. PaaS and SaaS Platform Services: Platform-as-a-Service and Software-as-a-Service offerings for ISVs, MSSPs, and system houses. Partners receive dedicated environments to offer SaaS subscriptions and manage customer relationships with consumption-based billing.
4. msp_licensing: Multi-tenant cybersecurity solutions with MSP licensing programs where partners provide licenses and mosaic IT manages the SaaS environment.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Mosaic IT GmbH sells subscription-based managed cybersecurity, managed cloud (IaaS/SaaS/PaaS), managed monitoring, and managed service desk services to German mid-market companies and channel partners. Its offering bundles 12 managed services — including SIEM/SOAR, MDR, endpoint, firewall, email, and IAM security — together with professional services such as consulting, cloud migration, project management, and an IT Health Check assessment. The company also operates a multi-tenant PaaS platform that enables ISVs, MSSPs, and system houses to deliver SaaS solutions to their own end customers.

Product overview

Mosaic IT GmbH is a German Managed Service Provider offering a comprehensive portfolio of managed cybersecurity, cloud, and professional IT services. The core offering consists of cybersecurity managed services including Managed Security Operations (powered by Arctic Wolf), Managed Unified Security Operations (SIEM/SOAR with Logsign), Managed Network Security, Managed E-Mail Security (for M365 with Hornetsecurity/NoSpamProxy), Managed Identity & Access Management, Managed Endpoint Security (ESET), Managed Firewall Security (WatchGuard), Managed Automatic Pentesting, and Managed Websecurity. Cloud services include mosaic IaaS, mosaic SaaS, and mosaic PaaS (Platform-as-a-Service) for ISVs, MSSPs, and system houses. The portfolio is complemented by professional services (Consulting, Cloud Migration, Project Management, Assessment Workshops, Adhoc Support, Training), the Managed Service Desk, Managed Monitoring Service, IT Health Check, and Technical Account Manager services. The company primarily serves the German Mittelstand (mid-market) segment.

Differentiator

Problem solved

Functional benefit

Products and services

• mosaic Managed Security Operations Service Managed security operations service for organizations that need 24/7 threat detection and incident response without building their own SOC, powered by Arctic Wolf technology.
• mosaic Managed Unified Security Operations (SIEM/SOAR) Managed SIEM and SOAR service providing log management, reporting & compliance, threat intelligence, data lake, threat detection, automation & orchestration, UEBA, incident-case management, and security analytics for customers needing enterprise-grade security operations.
• mosaic Managed Network Security Service Managed network security service for customers that need outsourced operation, monitoring, and maintenance of their network security infrastructure.
• mosaic Managed E-Mail Security Service Managed email security service for Microsoft 365 environments, covering security, data protection, compliance, governance & risk, backup, archiving, encryption, and awareness training.
• mosaic Managed Identity & Access Management Service Managed Identity & Access Management service covering IAM integration and ongoing IAM operations for customers requiring secure identity lifecycle management.
• mosaic Managed Endpoint Security Service Managed endpoint security service covering discovery & inventory, vulnerability management, patch management, and prevent / detect & response capabilities.
• mosaic Managed Firewall Security Service Managed firewall security service providing complete operation and management of firewall solutions including VPN capabilities.
• mosaic Managed Automatic Pentesting Service Managed automated penetration testing service covering external and internal attack vectors with continuous testing and detailed recommendations reporting.
• mosaic Managed Websecurity Service Managed web security service providing web monitoring, communications security, and penetration testing capabilities.
• mosaic IaaS (Infrastructure-as-a-Service) On-demand IT infrastructure offering with lift & shift migration, enabling cost-effective cloud migration without changing the underlying architecture.
• mosaic SaaS (Software-as-a-Service) Software-as-a-Service offering for end customers that accesses software via web browser or mobile apps with no local installation or maintenance.
• mosaic PaaS Platform Cloud-based Platform-as-a-Service solution for ISVs, MSSPs and system houses to host their dedicated environments and offer SaaS subscriptions to their own customers.
• mosaic Managed Service Desk Central IT service desk providing First, Second, and Third Level support, incident and case management with vendors, and KPI-driven quality improvements.
• mosaic Managed Monitoring Service 24/7 managed monitoring for physical servers, virtual servers (ESX, Hyper-V), network devices (via SNMP), storage, and databases with proactive problem detection.
• mosaic Consulting Services Professional IT consulting services from certified consultants covering conception, project planning, proof of concept, implementation, documentation, training, and completion.
• mosaic Cloud Migration Services Cloud migration service covering data, application, and workload transfer from on-premises datacenters or other cloud environments, including planning, testing, and optimization.
• mosaic Projektmanagement IT project management service that plans and implements IT projects through structured system analysis, conception, and implementation phases to deliver on time, budget, and quality.
• mosaic Assessment Workshops Cloud and Cybersecurity Assessment Workshops that help customers make strategic IT decisions with tailored action plans.
• mosaic Adhoc Support Services Ad-hoc IT support service providing short-term and flexible IT assistance for specific problems or projects during business hours.
• mosaic Training Services IT training services delivered through campus-comteach.de for IT skills development.
• mosaic Health Check 4-hour IT landscape assessment with system capture & analysis, benchmarking against manufacturer best practices, and a prioritized action plan/roadmap; priced at €950 flat.
• Technical Account Manager Trusted advisor service providing dedicated account management, quarterly service reviews with action recommendations, and monthly on-site meetings for larger customers.

Quantifiable outcome

• Phishing click rates reduced from 15-20% to under 5% within first 6 months of awareness training
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• IONOS SEcoreStrategic or Co-development Partner · 16 October 2024Strategic cloud partnership with IONOS SE. Together with IONOS Cloud, mosaic IT offers Hypervisor alternatives with comprehensive migration support and competitive pricing. The partnership includes BSI-certified NoSpamProxy solution deployment on BSI-certified IONOS Cloud.
• Deskcenter AGcoreStrategic or Co-development Partner · 16 October 2024Formation of mosaic IT Group with Deskcenter AG for comprehensive security and cloud solutions. Michael Bölk (mosaic IT Managing Director) joined Deskcenter AG's executive board. Deskcenter hosts and operates the Deskcenter Management Suite as SaaS via mosaic IT infrastructure.
• WatchGuard Technologies, Inc.coreTechnology or Integration · 16 October 2024WatchGuard Gold Partner and Training Partner status. WatchGuard EMEA Partner Ecosystem Growth team collaborates with mosaic IT for network, endpoint, AuthPoint, and Managed Detection and Response (MDR) services. mosaic IT has over 200 combined person-years of WatchGuard expertise.
• FrendsminorChannel Partner/ Reseller/ Distributor · 15 April 2024Frends selected mosaic IT as strategic customer and partner. mosaic IT automates provisioning processes for customers and system house partners using Frends as digital integration hub with iPaaS managed service.
• Net at Work GmbHcoreStrategic or Co-development PartnerPartnership for BSI-certified NoSpamProxy solution deployment on IONOS Cloud. Net at Work and mosaic IT collaborate as Managed Security Provider teams with over 200 person-years of combined experience to serve shared customers.
• Logsign B.V.coreStrategic or Co-development PartnerStrategic partnership for Logsign Unified Security Operations Platform. mosaic IT provides managed SIEM/SOAR services based on the Gartner-recognized Logsign platform, extending Logsign's market presence in Germany.
• GECKO Gesellschaft für Computer- und Kommunikationssysteme mbHminorGTM or Marketing PartnerTraining partnership for IT administrators in North-East Germany. Combined training offerings with synergistic benefits for shared customers.
• Arctic WolfcoreTechnology or IntegrationPowered by Arctic Wolf for Managed Security Operations Services including Managed Detection & Response, Cloud Detection & Response, Managed Risk, Cloud Security Posture Management, Security Awareness, and Incident Response.
• HornetsecuritycoreTechnology or IntegrationPartner for managed email security services including Advanced Threat Protection (ATP), URL-Rewriting, Sandboxing, Zero-Day detection, DKIM/SPF/DMARC configuration, E-Mail encryption, archiving, and 24/7 monitoring.
• ESETcoreTechnology or IntegrationESET PROTECT for managed endpoint security services including Discovery & Inventory, Vulnerability Management, Patch Management, and Prevent, Detect & Response capabilities.
• NovaStorcoreTechnology or IntegrationPartner for managed backup services including Full Managed Backup Service with Restore Tests and air-gap backup solutions.
• NoSpamProxycoreTechnology or IntegrationBSI-certified email security solution. mosaic IT is uniquely positioned to deploy NoSpamProxy on BSI-certified IONOS Cloud and fully manage for shared customers.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Computacenter plc: UK-headquartered enterprise IT infrastructure and managed services provider with substantial operations in Germany through Computacenter AG. Provides managed security operations, cloud, and service desk offerings analogous to Mosaic IT's portfolio but at enterprise and mid-market scale.
• CANCOM SE: Major German managed services and cloud provider focused on medium-sized enterprises, offering managed security, cloud transformation and workplace services. CANCOM competes with Mosaic IT for the same Mittelstand customers but operates on a national scale across multiple industries.
• NTT DATA Deutschland GmbH (Managed Security): Major global IT services provider with a German managed security practice offering SOC, MDR and SIEM services. While much larger, it competes with Mosaic IT for the upper end of the German Mittelstand and for NIS2 compliance-driven managed security engagements.
• Bechtle AG: Germany's largest listed IT systems house with a broad managed services portfolio including managed security and cloud services for the Mittelstand. Both companies target the same German SME customer base for managed IT and cybersecurity services, but Bechtle operates at vastly greater scale across DACH.
• Axians (Vinci Energies): European IT services brand of Vinci Energies offering managed cloud, security and network services across multiple countries. Axians Germany provides comparable MSSP and managed cloud services to the same Mittelstand and public sector market as Mosaic IT.

Direct peers

• Controlware GmbH: German system integrator and managed services provider delivering network, security, data center and cloud managed services to Mittelstand and enterprise customers. Direct competitor to Mosaic IT in German managed security and cloud services with overlapping MSSP-style service descriptions.
• indevis GmbH: German managed security and network services provider offering SOC, SIEM, managed firewall and ITSM services primarily to enterprises in Germany. Direct peer to Mosaic IT in managed security operations and service desk services for the same regional customer base.
• akquinet GmbH: German IT service provider offering managed services, cloud hosting and IT security for the Mittelstand. Comparable German MSSP/managed cloud provider with a similar subscription service model and Mittelstand focus.
• SVA System Vertrieb Alexander GmbH: Large German IT system house and managed services provider with strong data center, cloud and security offerings. Targets the same German Mittelstand segment for managed IT services and competes head-to-head with Mosaic IT in several German states.

Emerging players

• AWARE7 GmbH: German cybersecurity services company focused on penetration testing, awareness training and managed security services for SMEs. Comparable to Mosaic IT in targeting German Mittelstand cybersecurity needs, particularly the awareness training and pentesting offerings that Mosaic IT also provides.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mosaic-it-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mosaic It Gmbh