What POLESITTER GROUP LTD does

Pole Star Group Ltd is a privately held UK enterprise asset management company founded in 2011 by Edward Hiskins and Matthew Knox, headquartered in Guildford with a remote-first workforce and a London presence. The company sells a vertically specialized EAM software platform alongside professional inspection and maintenance services to large infrastructure operators, primarily in UK rail and highways. Its nine integrated digital modules — Structure Examination System (SES), Drainage Asset Management System (DAMS), Building Asset Management System (BAMS), Vegetation Asset Management System (VAMS), Fatigue Management System (FMS), Earthworks Asset Management System (EAMS), Ancillary Examination System (AES), Computerised Maintenance Management System (CMMS), and Dashboards — run on iOS and Android mobile devices with offline capability and real-time cloud sync, and are explicitly aligned to Network Rail standards such as NR/L3/CIV/006 and NR/L3/CIV/065.

The business operates through three commercial brands: Pole Star Systems (software subscriptions), Asset Inspect (professional inspection services delivered by STE3/STE4/STE6/EWE3-qualified examiners), and Asset Maintain (planned preventative, reactive, and minor works maintenance). Pole Star claims 500,000+ assets under management, 2,000,000+ inspections completed, 1,000,000+ defects tracked, £1 billion in maintenance value managed, and 99.5% system availability. Named enterprise customers include Network Rail (across Southern, Wessex, and Eastern regions), Transport for London, HS1, London Overground, National Highways, Mott MacDonald, Egis, ADIPS, Quattro Group, and Oxford University colleges, with additional presence in healthcare/NHS, facilities management, leisure, and estate management.

Go-to-market is enterprise field sales with a "Request a Demo" conversion model, dedicated Customer Success Managers post-sale, and a structured partner ecosystem spanning Technology, Consulting, Advisory, Service, and Value-Added Reseller tiers. The company is founder-owned, bootstrapped with no external funding rounds, holds ISO 9001/14001/27001/45001 and Cyber Essentials certifications, and is RISQS-qualified for the rail industry supply chain. Pricing is custom and not publicly disclosed.

Name

POLESITTER GROUP LTD

Legal name

Pole Star Ltd

Website

https://polestargroup.com

Company type

Private

Founded year

2011

Operating status

Operating

Short description

Pole Star Group is a UK-based enterprise asset management company that sells a vertically specialized mobile EAM software platform and professional inspection and maintenance services, primarily to Network Rail, Transport for London, and other UK rail and highways infrastructure operators.

Ownership category

akta.pro rank

Product category

Enterprise Asset Management Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Asset & Maintenance Management (EAM/CMMS) Platforms (HDAEAEAM)

akta.pro secondary industry

Strategy & IT Advisory (BPAEAAAA)

Keywords

• Enterprise asset management
• Infrastructure inspection software
• Rail asset management
• Mobile field inspections
• Preventative maintenance services

Headquarters

HQ city

Marlborough

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions (SaaS): Enterprise Asset Management software delivered as subscription service. Customers pay for platform access, inspections management, and reporting capabilities.
2. Inspection Services: Professional inspection teams deliver asset examinations for rail, highways, and infrastructure sectors. Qualified examiners (STE3, STE4, STE6, EWE3) perform structured inspections.
3. Maintenance Services: Asset Maintain division provides planned preventative maintenance, reactive maintenance, and minor works services for infrastructure assets.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Pole Star Group sells a proprietary cloud-based Enterprise Asset Management (EAM) software platform comprising nine integrated digital asset management systems (SES, DAMS, BAMS, VAMS, FMS, EAMS, AES, CMMS, Dashboards) usable on iOS and Android mobile devices with real-time cloud sync. The platform is complemented by two professional service lines — Asset Inspect (qualified infrastructure examinations) and Asset Maintain (planned, reactive, and minor works maintenance) — with the company uniquely operating both the software and the in-house inspection/maintenance teams that use and refine it.

Product overview

Pole Star Group is an Enterprise Asset Management (EAM) company offering a proprietary software platform alongside professional inspection and maintenance services. The platform comprises nine integrated digital asset management systems — SES (Structure Examination System), DAMS (Drainage Asset Management System), BAMS (Building Asset Management System), VAMS (Vegetation Asset Management System), FMS (Fatigue Management System), EAMS (Earthworks Asset Management System), AES (Ancillary Examination System), CMMS (Computerised Maintenance Management System), and Dashboards — all usable on Android and iOS mobile devices with real-time cloud sync. These systems are complemented by two service lines: Asset Inspect (professional inspection services) and Asset Maintain (planned, reactive, and minor works maintenance). The company is unique in that its own inspection and maintenance teams use and continuously develop the same software sold to clients, and the platform is specifically aligned with Network Rail standards and trusted by operators including Network Rail and Transport for London.

Differentiator

Problem solved

Functional benefit

Products and services

• Structure Examination System (SES) End-to-end digital examination platform for bridges, viaducts, and civil structures that enables planning and uploading of examinations, real-time sync of defects and recommendations to field examiners, and live transmission of completed examinations to reviewing engineers for approval and CARRS upload. Manages 250,000+ structures.
• Drainage Asset Management System (DAMS) GIS-based drainage asset management system that allows field teams to plot drainage nodes and links with accuracy up to 500mm, store associated metadata and media, and generate a unique XML export accepted by Ellipse (Network Rail's asset management system).
• Building Asset Management System (BAMS) Computer-aided facilities management (CAFM) system that digitises 1,400 unique building asset types, enables on-site digital inspections aligned with Network Rail standard NR/L3/CIV/006_7A&7B, and provides GIS-plotting accuracy up to 500mm with real-time data sync to STE2/STE1 reviewers.
• Vegetation Asset Management System (VAMS) Digital vegetation examination and monitoring platform that supports tree surveys, Ash Dieback assessments, leaf fall risk management (TEF3076), and tree hazard risk management (TEF3077), using handheld smart devices with GIS pinpointing accuracy up to 500mm and offline-first mobile functionality. Integrates with Google Maps.
• Fatigue Management System (FMS) Fatigue calculation tool built around Network Rail fatigue management standards that tracks real-time fatigue scores against every user based on departure and return times, enables shift planning to assess fatigue impact over shift patterns, and adapts to transport and other industries.
• Earthworks Asset Management System (EAMS) Mobile-based earthwork inspection system built around Network Rail standard NR/L3/CIV/065, enabling real-time field data capture for cuttings, embankments, and rock cuttings with live sync to EWE2/EWE1 reviewers worldwide, designed as a replacement for the legacy GISmo system and covering 190,000+ earthwork assets.
• Ancillary Examination System (AES) Digital ancillary examination platform developed with Network Rail's Intelligent Infrastructure department that enables examiners to record the location and condition of signal posts, gantries, and electrical boxes nationwide, with real-time live updates to STE2/STE1 reviewers and over 250,000 structures managed in the system. RAIB-compliant.
• Computerised Maintenance Management System (CMMS) End-to-end maintenance management system covering the full lifecycle from recommendation upload through site manager review, contractor tendering and award, work execution with daily reports and photos, variation management, and final closure and acceptance.
• Asset Inspect Professional inspection service delivering high-quality examinations across rail infrastructure assets including structures, bridges, tunnels, buildings, lineside buildings, drainage, earthworks, trees and vegetation, and ancillary structures. Conducted by qualified STE3/4/5/6 and EWE2/3 examiners with specialist access capabilities.
• Asset Maintain Comprehensive maintenance service spanning planned preventative maintenance (PPM), reactive maintenance, and minor works, covering infrastructure assets such as roads, bridges, and rail infrastructure with proactive maintenance scheduling, emergency response, specialist expertise, and regulatory compliance.

Quantifiable outcome

• Up to 5x acceleration in asset inspection speed vs traditional methods
• +6 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature8 records

Partnerships

Five partnerships are on record, tiered core and supporting.

• Technology PartnerscoreTechnology or IntegrationTechnology partners collaborate to integrate advanced tools and platforms, ensuring seamless, scalable asset management solutions. Partners work with Pole Star to enhance platform capabilities and interoperability.
• Consulting PartnerscoreImplementation/ SI/ Consulting PartnerConsulting partners combine deep industry knowledge with strategic insights to drive transformation and deliver measurable results for asset management implementations.
• Advisory PartnerssupportingImplementation/ SI/ Consulting PartnerAdvisory partners bring expertise in asset management strategies, compliance, and operational best practices to empower clients with informed, data-driven decisions.
• Service PartnerscoreImplementation/ SI/ Consulting PartnerService partners support customers with end-to-end EAM services including implementation, support, and training. These partners extend Pole Star's delivery capacity.
• Value-Added Resellers (VARs)coreChannel Partner/ Reseller/ DistributorVARs expand offerings with Pole Star's proven systems, driving mutual growth and delivering exceptional value. Partners resell and implement Pole Star solutions in their markets.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Brightly Software (formerly Dude Solutions) Asset Essentials: Asset and maintenance management suite widely sold to public-sector, education and facilities operators, with adjacent CMMS and inspection capability. Comparable as a mid-market incumbent competing for the same facilities/estate-management use cases Pole Star targets.
• Oracle Maintenance Cloud / JD Edwards Asset Management: Oracle's enterprise maintenance and asset management offerings targeting asset-intensive industries including rail, transit and utilities. Comparable as a broad incumbent Pole Star may encounter in regulated infrastructure procurement.
• IBM Maximo Application Suite: IBM's flagship enterprise asset management platform, used across transportation, utilities and public infrastructure. It is the principal broad EAM incumbent competing against Pole Star's rail-specialised stack, especially in multi-asset estates where buyers want a single suite.
• Hexagon EAM (formerly Infor EAM / Datastream): Long-standing enterprise EAM suite with deep asset, work-order and inspection management used by heavy-asset operators including rail. Comparable to Pole Star as a broad incumbent that infrastructure customers benchmark against niche rail-specialised tooling.
• SAP S/4HANA Asset / Plant Maintenance: ERP-native asset and maintenance management suite widely used by infrastructure operators, often bundled into broader SAP estates. Represents the broad-incumbent threat where infrastructure customers prefer EAM inside their existing ERP rather than a best-of-breed point solution.

Emerging players

• UpKeep (CMMS / Asset Operations Management): Mobile-first cloud CMMS aimed at maintenance and operations teams across facilities, fleet and infrastructure. Comparable as an emerging, mobile-led asset-inspection player pushing into mid-market infrastructure accounts that historically bought rail-specialised suites like Pole Star's.

Regional players

• CARL Source CMMS / EAM: French-headquartered EAM/CMMS vendor with strong transport and infrastructure references across Continental Europe. Comparable as a similar-sized, transport-focused EAM specialist, providing a regional template for Pole Star-style land-and-expand in non-UK rail markets.

Direct peers

• AssetWorks (AssetWorks EAM / CityWorks): Vendor of enterprise asset and fleet management software for government, education and infrastructure clients, with a comparable EAM-plus-mobile-field-inspection delivery model and similar public-sector/government buyer profile.
• Planon (formerly Ultimo EAM): European EAM and IWMS vendor used by facility, asset and maintenance organisations, with integrated mobile inspections and a similar mid-market, partner-led delivery model. Directly comparable niche EAM competitor with strongest overlap in facilities and estate-management verticals.
• Trimble Unity (formerly Cityworks/Trimble Inspectors): GIS-centric asset, inspection and work-order platform widely used by utilities, highways and local government. Comparable to Pole Star for mobile, GIS-enabled inspections of distributed physical assets in regulated infrastructure verticals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/pole-star-group

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about POLESITTER GROUP LTD