Pendergrass&Holder Plumbing

What Pendergrass&Holder Plumbing does

Pendergrass & Holder Plumbing is a family-owned and operated plumbing services provider headquartered at 5122 N Causeway Rd, Winston-Salem, NC. Founded in 1959, the company delivers residential and commercial plumbing repair, installation, and maintenance across the Piedmont Triad region, covering 24+ communities including Winston-Salem, Greensboro, High Point, Kernersville, Lewisville, Clemmons, and Rural Hall. It self-identifies as the largest plumbing company in Winston-Salem focused exclusively on plumbing.

The company's service portfolio spans drain cleaning, sewer line repair and replacement (including trenchless epoxy pipelining), water heater installation and service (tank and tankless), gas line work, toilet and fixture repair, home repiping, water filtration, sump pump, septic tank services, and backflow testing. Diagnostic and execution technology includes sewer video cameras, hydro-jetting equipment, and Hilti Total Station PLC400 robotic site layout for commercial new-construction projects. Notable commercial clients include AMC Theatre, Renaissance Hotels, High Point University, Novan Health, The Fresh Market, Truist, National Guard, and Old Salem Museums & Gardens, alongside multi-fixture construction projects such as the NCA&T Bluford Dormitory (214 showers, 220 toilets).

The business operates a direct-to-consumer and direct-to-commercial model with quote-based pricing, transparent upfront estimates, 24/7 emergency availability, and phone-plus-web scheduling. Revenue is primarily one-time project and service-call fees, with no subscription or recurring contract revenue disclosed. Marketing relies on local SEO across service-area pages, blog content, and Google reviews. The company is privately held with no disclosed funding, no parent company, and no publicly available financial data.

Name

Pendergrass&Holder Plumbing

Legal name

Pendergrass & Holder Plumbing

Website

https://pendergrassplumbing.com

Company type

Private

Founded year

1959

Operating status

Operating

Headcount range

11–50 employees

Short description

Pendergrass & Holder Plumbing is a family-owned plumbing company founded in 1959 and headquartered in Winston-Salem, NC. It provides residential and commercial plumbing repair, installation, and maintenance services across the Piedmont Triad region of North Carolina.

Ownership category

akta.pro rank

Product category

Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

akta.pro primary industry

Tankless Water Heater Installation & Service (HSAOACAB)

Keywords

• Residential plumbing services
• Commercial plumbing
• Sewer line repair
• Drain cleaning services
• Water heater installation

Headquarters

HQ city

Winston Salem

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales

Revenue model

1. Plumbing Services - Residential: Service fees for residential plumbing including drain cleaning, faucet repair, water heater services, toilet repair, garbage disposal installation, gas line repair, and home repiping. Primarily one-time service revenue.
2. Plumbing Services - Commercial: Service and installation contracts for commercial properties including drain cleaning, backflow testing, water heaters, sewer lines, and new construction plumbing for businesses.
3. New Construction Plumbing: Major construction projects including plumbing installations for multi-story high-rises and large commercial developments. Project-based revenue from new build-outs and remodels.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Pendergrass & Holder Plumbing is a family-owned plumbing company that provides residential and commercial plumbing services, including drain cleaning, sewer camera inspection, hydro jetting, sump pump service, septic tank service, water heater installation, epoxy trenchless pipe lining, and new construction commercial plumbing. Founded in 1959 and based in Winston-Salem, NC, the company serves the Piedmont Triad region with an exclusive focus on plumbing.

Product overview

Pendergrass & Holder Plumbing offers a comprehensive suite of residential and commercial plumbing services throughout the Piedmont Triad region of North Carolina. The company's service portfolio includes core offerings such as drain cleaning, sewer line repair and installation, water heater services (both tank and tankless), gas line services, toilet and fixture repair/replacement, and water filtration systems. Additional specialized services include epoxy trenchless pipelining for no-dig pipe restoration, hydro jetting for stubborn blockages, sewer camera inspections for accurate diagnostics, and full home repiping for aging pipe systems. Commercial services extend to backflow testing, grease trap maintenance, and large-scale new construction plumbing. The company operates as a single-service business model focused exclusively on plumbing, serving both residential homeowners and commercial businesses across Winston-Salem, Kernersville, Lewisville, Clemmons, High Point, Advance, Rural Hall, and surrounding communities.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Plumbing Services
• Commercial Plumbing Services
• Sewer Camera Inspection
• Hydro Jetting Services

Quantifiable outcome

• Over 60 years of trusted local plumbing experience

Named customers13 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves5 records

Expansion highlights10 records

Others

• HomeServe USA: HomeServe operates a home repair services marketplace and warranty program that routes plumbing and sewer work to local contractors. It is comparable as a channel partner and demand source for residential plumbing services in Pendergrass & Holder's geography.
• ServiceMaster Restore: ServiceMaster Restore provides water damage restoration and related plumbing-repair services through a national franchise network. It is adjacent to Pendergrass & Holder's drain, sewer, and water heater work as a downstream remediation provider.
• Neighborly (parent of Mr. Rooter): Neighborly is a holding company that aggregates home services franchises including plumbing (Mr. Rooter), HVAC, and electrical. It is comparable as a rollup/consolidation model that demonstrates the strategic logic of acquiring Pendergrass & Holder as a regional plumbing platform.
• Rheem (water heater OEM partner): Rheem is a major water heater manufacturer whose products (including tankless units) Pendergrass & Holder installs and services. It is comparable as an ecosystem participant and supplier whose product roadmap influences Pendergrass & Holder's service offerings.

Broad incumbents

• Roto-Rooter: Roto-Rooter is the largest national plumbing and drain cleaning franchise in the U.S., offering residential and commercial plumbing, sewer, and water damage services. It competes directly with Pendergrass & Holder in the Winston-Salem market via its local franchise operator.
• ARS / Rescue Rooter: ARS/Rescue Rooter is a large multi-state residential services operator providing plumbing, drain cleaning, sewer, and HVAC services. Its Carolinas operations overlap with Pendergrass & Holder's Piedmont Triad service territory for plumbing and drain work.
• Mr. Rooter Plumbing: Mr. Rooter is a national plumbing franchise owned by Neighborly, providing residential and commercial plumbing services including drain cleaning, water heaters, and sewer line work. It competes in the Piedmont Triad via local franchisees with comparable service menus.
• Benjamin Franklin Plumbing: Benjamin Franklin Plumbing is a national franchise emphasizing punctuality, transparent pricing, and residential plumbing services including water heaters, drain cleaning, and sewer repair. It competes with Pendergrass & Holder on similar service offerings in the same regional market.

Regional players

• Triad Mechanical Services (local competitor): Triad Mechanical is a regional commercial and industrial plumbing/HVAC contractor serving the Greensboro-Winston-Salem-High Point area. It is comparable as a competing Piedmont Triad mechanical contractor for new construction and commercial plumbing bids.
• Custom Mechanical (Piedmont Triad): Custom Mechanical is a local plumbing and HVAC contractor serving the Piedmont Triad region with residential and commercial services. It competes directly with Pendergrass & Holder for similar plumbing service work in adjacent communities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pendergrass&Holder Plumbing