Packeta Slovakia S. R. O.

What Packeta Slovakia S. R. O. does

Packeta Slovakia s. r. o. is the Slovak operating subsidiary of Packeta Group, a Central European logistics platform serving e-commerce businesses and individual senders with parcel delivery, pickup-point access, and self-service locker services. Founded in 2010 (originally as Zásilkovna in the Czech Republic, rebranded in Slovakia in 2021), the company combines a network of 3,773 partner pickup points and 2,828 proprietary Z-BOX self-service parcel lockers in Slovakia with 55 group depots across Europe. Core products include Z-BOX lockers, a mobile application with 11M+ downloads across SK/CZ/HU/RO, address delivery via the acquired ReMax Courier Service fleet, C2C parcel sending (Medzi Nami), age verification 18+ for restricted goods, and a public API plus widget integrated with 97% of e-commerce platforms in Slovakia and the Czech Republic. The technology stack includes AI-driven customer service via the PETER voicebot, robotic sorting via PackMany, and integrations with Vinted, Aukro, Alza, Notino, Allegro, and 62,000+ other e-shop partners, with delivery coverage to 33 countries.

The business operates a transaction-fee revenue model, charging e-shops and individuals per parcel shipped with tiered pricing by weight and destination, supplemented by cash-on-delivery processing and unit-priced services such as age verification (1 EUR excl. VAT per parcel). Distribution is hybrid: API/widget for B2B e-commerce partners at checkout, mobile app and Z-BOX for C2C consumers, and partner pickup points for last-mile handoff. Go-to-market combines product-led self-serve onboarding (pre-built e-commerce plugins) with channel partnerships (62,000+ e-shops, 202,566 partner pickup points globally) and dedicated account management for large enterprise retailers. Operations are recognized as #1 in Slovak logistics customer experience by KPMG (2023, 2024) and the group processed a record 1.1 million parcels in a single day in December 2024, signaling sustained demand and infrastructure-led scaling.

Name

Packeta Slovakia S. R. O.

Legal name

Packeta Slovakia s. r. o.

Website

https://packeta.sk

Company type

Private

Founded year

2010

Operating status

Operating

Short description

Packeta Slovakia operates the Slovak arm of Packeta Group, a Central European e-commerce logistics platform combining 3,773 pickup points and 2,828 Z-BOX self-service lockers with parcel delivery, C2C sending, and API integrations for 62,000+ e-shops.

Ownership category

akta.pro rank

Product category

Parcel Logistics Services

NAICS

Couriers and Express Delivery Services (492110), Couriers and Express Delivery Services (4921)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Carrier-Owned Parcel Locker Networks (TLAAAMAA)

akta.pro secondary industry

Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD)

Keywords

• Parcel delivery services
• E-commerce logistics
• Pickup point network
• Self-service parcel lockers
• Cash on delivery

Headquarters

HQ city

Nové Mesto

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Parcel Delivery & Shipping Fees: Charges e-shops and individual senders per parcel shipped through the network. Pricing varies by destination, weight, and service level. E-shops pay standard shipping rates; parcel submission into Z-BOX is free of additional handling fees.
2. Cash-on-Delivery (dobierka) Processing: Collects cash-on-delivery payments on behalf of e-shops and individuals. Payment is made to the sender after the parcel is collected by the recipient.
3. Age Verification Service (18+): E-shops can add age verification at delivery for restricted goods (alcohol, tobacco). Fee of 1 EUR excl. VAT per parcel charged to the sender.
4. Z-BOX Parcel Submission for E-shops: E-shops can submit parcels directly into Z-BOX lockers 24/7 at no extra handling charge beyond standard shipping rates. Maximum parcel value insured through Z-BOX submission is 350 EUR.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Packeta Slovakia is a logistics platform that delivers parcels across Slovakia and 33 countries worldwide through a network of 3,773 physical pickup points and 2,828 Z-BOX self-service parcel lockers. It serves e-commerce businesses with API and widget integrations covering 97% of SK/CZ e-commerce platforms, and individual consumers via a mobile app for C2C parcel sending, tracking, and cash-on-delivery payments.

Product overview

Packeta Slovakia is a logistics e-commerce platform providing comprehensive parcel delivery solutions. The core offering combines a network of 3,773 physical pickup points across Slovakia with 2,828 Z-BOX self-service parcel lockers for 24/7 autonomous pickup and drop-off. The platform offers address delivery via proprietary courier fleet, C2C parcel sending between individuals (Medzi Nami service), and a mobile app for parcel management. E-commerce integration is achieved through a widget compatible with 97% of regional e-commerce platforms and a developer API. The portfolio also includes AI-powered customer service via voicebot PETER and robotic sorting via PackMany robots.

Differentiator

Problem solved

Functional benefit

Brands

• Z-BOX: Self-service parcel locker network operated by Packeta for parcel pickup and drop-off, available 24/7.
• PackMany
• Medzi Nami

Quantifiable outcome

• 98% next-day delivery quality rate (D+1)
• +5 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability5 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Foxpost (Hungary)minorStrategic or Co-development Partner · 1 January 2024Packeta Group acquired Hungarian parcel locker company Foxpost in 2024 as part of its expansion strategy in the Hungarian market, integrating Foxpost's network into the Packeta ecosystem.
• ReMax Courier Service (Slovakia)coreStrategic or Co-development Partner · 1 January 2021Acquired Slovak courier company ReMax Courier Service in 2021, enabling Packeta to launch its own address delivery service, combining last-mile courier operations with the existing pick-up point network.
• VintedcoreChannel Partner/ Reseller/ DistributorVinted, Europe's largest C2C fashion marketplace, integrates with Packeta for parcel delivery. Users can send purchased items via Packeta's Z-BOX network and the Packeta app handles delivery tracking and cash-on-delivery payments.
• AukrocoreChannel Partner/ Reseller/ DistributorAukro, the leading Czech and Slovak online auction platform, integrates with Packeta for parcel delivery via Z-BOXes. Sellers on Aukro can use Packeta's Z-BOX network to send purchased items.
• Telekom (Slovakia)minorStrategic or Co-development PartnerPacketa ran a pilot project with Slovak Telecom for delivering parcels in recyclable boxes, exploring sustainable packaging solutions.
• Nadácia Pontis (Pontis Foundation)minorGTM or Marketing PartnerLong-term partnership with the Pontis Foundation for CSR initiatives. Packeta participates in Via Bona Slovakia awards, the Naše Mesto corporate volunteering program, and the Business Leaders Forum platform promoting responsible business.
• Simona Kijonková (Founder)coreOthersPacketa was founded in 2010 by Simona Kijonková in the Czech Republic. In 2021, Packeta Slovakia rebranded from Zásielkovňa to Packeta. Simona Kijonková has been recognized as Top Entrepreneur by Hospodářské noviny and received the PR Personality award.
• 62,000+ E-commerce Businesses (Partner Network)coreChannel Partner/ Reseller/ DistributorOver 62,000 e-commerce businesses across Slovakia, Czech Republic, and other markets integrate Packeta as a delivery carrier at checkout. These include major retailers such as Alza, Notino, Martinus, Muziker, NáY, GymBeam, Allegro, and many others.
• DPD (as first carrier opening Z-BOX network)minorChannel Partner/ Reseller/ DistributorDPD was the first carrier partner to use Packeta's Z-BOX network for parcel deliveries in Czech Republic, marking the opening of Z-BOXes to external carriers.

Scale indicators13 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• GLS (General Logistics Systems): Pan-European parcel delivery provider with B2B-focused network across CEE, Germany, and Western Europe. Competes with Packeta for e-commerce shipper volume and is gradually expanding parcel locker and pick-up point services.
• UPS: Global parcel integrator with Access Point network (analogous to Packeta's pick-up points) and UPS Store locations. Competes for SME e-commerce shippers and international parcel volume from CEE origins.
• FedEx: Global integrator with cross-border parcel and freight capabilities. Competes with Packeta on international e-commerce shipping lanes where Packeta partners with global carriers rather than handling line-haul directly.
• DPD (GeoPost): Pan-European parcel delivery network and the first external carrier to use Packeta's Z-BOX network in Czech Republic. A broad incumbent competitor with similar cross-border parcel capabilities and an established pick-up point / Predict service.
• PostNL: Dutch postal and parcel operator with both domestic delivery and pan-European parcel services via PostNL Parcels. Comparable for its integrated postal + parcel + locker strategy and CEE cross-border presence.
• DHL / Deutsche Post DHL: Global logistics incumbent operating Packstation parcel lockers in Germany and a full parcel delivery network across Europe. Competes with Packeta in cross-border flows and locker density, particularly after DPD's partnership with Packeta signals opening of locker networks to external carriers.

Emerging players

• Cainiao (Alibaba): Logistics arm of Alibaba building cross-border e-commerce delivery and parcel locker infrastructure in Europe. Strategic emerging player for cross-border flows where Packeta serves marketplace sellers (Vinted, Aukro, Allegro).
• Bringg: Delivery management and orchestration platform serving retailers and 3PLs with routing, dispatch, and tracking software. Emerging technology peer that could enable or compete with portions of Packeta's last-mile delivery stack.

Direct peers

• InPost: Operates the Paczkomaty parcel locker network across Poland and other European markets with a comparable mix of pick-up points, automated lockers, and e-commerce platform integrations. Most direct strategic and operational analog to Packeta's Z-BOX + pick-up point model in the CEE region.
• Sameday (eMAG group): Romanian courier operating the Easybox parcel locker network and serving e-commerce shippers across Romania. Direct peer in the Romanian market where Packeta also operates pick-up points, competing for the same e-shop and consumer base.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/packeta_sk
• YouTubeyoutube.com/channel/UCX5wVAxh2yZQJ5cKqQvL9gQ
• Facebookfacebook.com/packeta.sk
• LinkedInlinkedin.com/company/packetask

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Packeta Slovakia S. R. O.