Merry Health

What Merry Health does

Merry Health is a New Delhi-based health-tech company founded in 2022 that operates a digital platform aggregating ambulance and hospital services across India. Through its mobile application (available on Google Play Store), a 24/7 phone helpline, and a web booking portal, the company connects individual patients with a network of 300+ ambulance providers operating 500+ ambulances and 250+ partner hospitals across 50 districts. Its service portfolio spans four ambulance tiers — Patient Transport, Basic Life Support (BLS), Advanced Life Support (ALS) with 5G-enabled teleconsultation and real-time vital monitoring, and Air Ambulance — plus enterprise offerings under the "Merry Corporate" brand.

The platform's core technology is an aggregated booking and dispatch system with real-time GPS-based ambulance tracking, multi-modal ambulance matching, and hospital network integration for patient admission coordination. The ALS tier introduces connectivity-enabled clinical features (5G teleconsultation, real-time vital monitoring) that extend the platform beyond pure logistics into remote clinical oversight during transport. The product surface is delivered via Android app, phone helpline, and direct enterprise sales, with no public API or SDK exposure.

Merry Health operates a multi-stream revenue model: marketplace commissions on consumer ambulance bookings, subscription/recurring fees under the ASSURANCE corporate model (dedicated ambulances and staff), and managed services under the REACH corporate model (app-based network mapping to employee addresses). Customer segments are split between long-tail individual consumers and corporate organizations procuring employee emergency-care programs. The company is privately held, has 11-50 employees, has not disclosed funding or revenue, and was awarded a project under the USAID-supported SAMRIDH program (via IPE Global and HLFPPT) to scale ambulance aggregation, hospital onboarding, and healthcare-worker training.

Name

Merry Health

Legal name

Merry Health

Website

https://merryhealth.in

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Merry Health is a New Delhi-based health-tech platform founded in 2022 that aggregates 300+ ambulance providers and 250+ hospitals across 50 districts in India through a mobile app, 24/7 helpline, and corporate enterprise offerings for emergency and non-emergency medical transport.

Ownership category

akta.pro rank

Product category

Emergency Medical Transport Platform

NAICS

Ambulance Services (621910), Ambulance Services (62191), Special Needs Transportation (485991), Couriers and Messengers (492)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industry

Care Navigation, Advocacy & Benefits Guidance Platforms (HLALADAJ)

Keywords

• Ambulance booking platform
• Emergency medical transport
• Hospital aggregation
• Healthcare mobile app
• Corporate emergency response

Headquarters

HQ city

New Delhi

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Ambulance Service Booking Platform: Platform fees or transaction fees from booking ambulance services through the Merry Health app, connecting patients with ambulance providers and hospitals
2. Corporate ASSURANCE Model: Dedicated ambulance and staff provision to organizations, likely through recurring service agreements for round-the-clock emergency care coverage
3. Merry Corporate REACH Model: App-based ambulance mapping services for organizations optimizing emergency response for employees without dedicated ambulance infrastructure

Go-to-market motion2 records

Distribution channels4 records

Marketing channels3 records

Core offering

Merry Health operates a digital health-tech platform with a 24/7 mobile app that aggregates 300+ ambulance providers and 250+ partner hospitals across 50 Indian districts into a single booking ecosystem. Customers can book Patient Transport, BLS, ALS, and Air Ambulance services with real-time tracking, and organizations can subscribe to the REACH (network-mapped) or ASSURANCE (dedicated fleet) corporate models for employee emergency care. Revenue is generated through platform/booking fees for consumers and recurring corporate agreements for enterprise clients.

Product overview

Merry Health is an innovative health-tech platform offering a 24/7 mobile app ecosystem for healthcare services. The core product is the Merry Health App, which aggregates patients and service providers on a unified booking platform. The flagship service is Merry Ambulance, offering four ambulance types: Patient Transport Ambulance for stable non-critical patients, Basic Life Support (BLS) Ambulance for short-duration transport with oxygen support, Advanced Life Support (ALS) Ambulance for ICU-equipped critical care transport, and Air Ambulance for emergency long-distance transport. Merry Corporate provides enterprise solutions using the REACH model (optimized fleet matching) and ASSURANCE model (dedicated ambulances). The platform enables real-time ambulance tracking, 24/7 helpline support, and booking with partner hospitals.

Differentiator

Problem solved

Functional benefit

Brands

• Merry Ambulance: Ambulance service brand offering Patient Transport, Basic Life Support (BLS), Advanced Life Support (ALS), and Air Ambulance services.
• Merry Corporate

Products and services

• Merry Health App A 24/7 health-tech mobile application enabling individual users to book ambulances, access healthcare services, and track ambulance location in real-time; aggregates hospitals, ambulance providers, and service providers into a single booking ecosystem for Indian consumers.
• Patient Transport Ambulance Small, compact ambulance for transporting stable patients requiring minimal medical intervention; equipped with a slide stretcher, first aid kit, and seating for caregivers. Used for non-critical patient transport.
• Basic Life Support (BLS) Ambulance Large van equipped with first aid kit, oxygen cylinders, basic monitoring and diagnostic tools, and a CPR-trained driver; suited for short-duration non-critical transport with oxygen support.
• Advanced Life Support (ALS) Ambulance Most advanced emergency medical transport equipped with ICU facilities including ventilator, defibrillator, portable suction pump, BP monitor, and vital monitoring tools; 5G-enabled for teleconsultation and real-time vital monitoring; staffed by trained driver, certified paramedic, and on-call doctor for critical cases.
• Air Ambulance Emergency medical transport via aircraft for critical patients requiring rapid long-distance transport with advanced life support capabilities.
• Merry Corporate (REACH and ASSURANCE Models) Enterprise program offering two models for organizations to provide emergency care to employees: REACH (app-based mapping of network ambulances to team addresses to optimize response times without dedicated vehicles) and ASSURANCE (state-of-the-art dedicated ambulances and staff with a 24/7 point of contact); both include partnership with the corporate health benefits provider for cashless, first-priority facility access.

Quantifiable outcome

• 50 districts covered across India
• +3 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• USAID / IPE Global / HLFPPTcoreStrategic or Co-development PartnerMerry Health awarded a project under the SAMRIDH program by USAID with support from IPE Global and implemented in partnership with HLFPPT (Hindustan Latex Family Planning Promotion Trust). The project focuses on reinforcing emergency response systems by aggregating private ambulances through Merry Health's platform, onboarding over 700 ambulances, 3000 hospitals, and training over 4000 healthcare workers.
• 300+ Ambulance Providers (Unnamed)coreChannel Partner/ Reseller/ DistributorNetwork of 300+ ambulance providers with 500+ ambulances across India connected to the Merry Health platform for aggregated booking and dispatch services
• 250+ Partner Hospitals (Unnamed)minorStrategic or Co-development PartnerWide range of partner hospitals connected to the Merry Health platform for patient admission and medical services coordination
• Health Benefits Providers (Unnamed)minorStrategic or Co-development PartnerCorporate health benefits providers partnering with Merry Corporate to ensure cashless facilities and priority service for employees covered under corporate health plans

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Medulance: Medulance operates an ambulance booking platform in India providing GPS-tracked ambulances (PT, BLS, ALS) across multiple cities, with hospital and corporate partnerships. It directly competes with Merry Health on both consumer booking and hospital network integration.
• HELP (Health Emergency Lifeline for People): HELP is an Indian ambulance and emergency medical services provider operating ambulance networks and a toll-free emergency number in multiple states. It competes with Merry Health as an emergency transport aggregator with similar coverage goals.
• StanPlus: StanPlus is an Indian ambulance aggregation and emergency response platform offering BLS, ALS, and mortuary ambulances on demand via an app. It is a direct peer to Merry Health, competing in the same category with similar tech-enabled aggregation model and consumer/corporate GTM in India.

Emerging players

• Tata 1mg: Tata 1mg is a major Indian digital health platform offering medicine delivery, diagnostics booking, and doctor consultations. It is an emerging player adjacent to Merry Health — both operate consumer-facing digital health platforms, though 1mg is much broader and better capitalised.
• Phable: Phable is an Indian health-tech platform focused on chronic disease management and remote monitoring via connected devices. It is an emerging player in the broader Indian health-tech ecosystem and a thematic peer in mobile-first care delivery.
• Practo: Practo is a leading Indian digital healthcare platform offering doctor consultations, bookings, and hospital discovery via app. While not an ambulance operator, it competes for the same digital front door in Indian healthcare and represents an emerging-platform adjacency.

Broad incumbents

• Falck: Falck is a global emergency and healthcare services provider offering ambulance services, patient transport, and occupational health across Europe, North and South America. It is a broad incumbent reference point for Merry Health's managed-services corporate ambulance model.
• Ziqitza Healthcare: Ziqitza Healthcare operates the 108/104 ambulance services across multiple Indian states and provides large-scale emergency medical transport, patient transfer, and corporate EMS services. As an established incumbent with public-sector contracts and a much larger fleet, it is a broad competitor to Merry Health in the same market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/merry-health

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Merry Health