What Morewave Communication Inc. does

Morewave Communication Inc. is a Vancouver-based business internet and managed-services provider founded in 1998 by Tom Phillips and three partners, originally as a Wireless Internet Service Provider (WISP) and now serving small and mid-sized businesses across Canada. Its product surface spans business internet connectivity (fibre, cable, DSL, wireless, bonded multi-link internet, private WANs, hosted VPN), voice and video (business VoIP, unified communications, SIP trunking, hosted PBX, Microsoft Teams Direct Routing, cloud fax), and a managed services layer covering network monitoring, enterprise Wi-Fi, cyber security, managed backup, SD-WAN, network design and implementation, cabling, colocation and hosting, software licensing, and digital signage.

The technical core is MWNet, a proprietary network of owned-and-operated routers, switches, interconnects, and peering relationships engineered to a 99.99% monthly uptime SLA with outage credits, chronic-outage cancellation rights, and sub-4-hour repair targets. Bonded Internet combines multiple access technologies (wired, wireless, DSL, cable, fibre, LTE, and low-Earth-orbit satellite) into a single resilient connection with automatic failover, while an SD-WAN service adds a customizable QoS engine with AES-128/256 encryption. The company operates five carrier-neutral data centre facilities across Vancouver, Calgary, Saskatoon, Toronto, and Montreal, certified to SOC 2 Type 2, PCI-DSS, and Uptime Institute Tier I-III standards, supporting colocation, VPS, VDS, and dedicated hosting lines of business.

Commercially, Morewave runs a consultative sales-led go-to-market with quote-based pricing in Canadian dollars, billing on monthly recurring terms for subscription and managed services with one-time connection fees for installation. Primary customer segments are SMBs seeking customized connectivity and productivity optimization and enterprises requiring colocation, hosting, and certified infrastructure. Distribution is direct, supported by a website with quote forms and named local account representatives. In May 2026, Morewave was acquired by Carrier Connect Data Solutions Inc. as part of that acquirer's data centre roll-up strategy, with Morewave subsequently operating as a subsidiary within a portfolio spanning Canada and Australia.

Name

Morewave Communication Inc.

Legal name

Morewave Communication Inc.

Website

https://morewave.com

Company type

Private

Founded year

1998

Operating status

Acquired

Headcount range

1–10 employees

Short description

Morewave Communication Inc. is a Vancouver-based business internet, voice, video, and managed-network service provider founded in 1998, serving small and mid-sized Canadian businesses across five data centre locations with proprietary MWNet connectivity and a 99.99% uptime guarantee.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), All Other Telecommunications (5178)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)

akta.pro primary industry

Multi-Site Enterprise Connectivity Bundles (Hybrid WAN/MPLS+Internet) (HDAIAFAL)

akta.pro secondary industries

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Numbering, DID, Porting & Carrier-of-Record Services (HDAIAHAK), Backbone & Long-Haul Transport (IP/MPLS, Optical/Wavelength) (HDABALAH), Data, Communications & Fiber Optic Cable (IMADAMAD)

Keywords

• Business internet services
• Managed network services
• Business VoIP solutions
• Colocation hosting
• SD-WAN connectivity

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Internet Services: Monthly recurring fees for internet access services including fibre, cable, DSL, wireless, bonded internet, and private WAN connections. Fees charged in CAD with monthly billing.
2. Voice & Video Services: Recurring fees for VoIP, SIP trunking, hosted PBX, unified communications, Microsoft Teams Direct Routing, and business fax services.
3. Managed Services: Monthly recurring fees for managed network, managed Wi-Fi, cyber security, managed backup, SD-WAN, network design, cabling, colocation, hosting, software licensing, and digital signage services.
4. Colocation & Hosting: Fees for colocation (half rack, full rack, multi-rack, per-unit) and hosting (VPS, VDS, dedicated servers) services at data centre facilities.
5. Non-Recurring Fees: One-time connection fees and other non-recurring charges for service installation and setup.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Morewave Communication Inc. delivers business internet, voice, video, and managed network services to organizations across Canada. Its portfolio spans fibre/cable/DSL, wireless and bonded internet, private WANs, hosted VPN, business VoIP, hosted PBX, SIP trunking, unified communications, and business fax. A managed services layer covers SD-WAN, managed network, managed Wi-Fi, cyber security, managed backup, network design and cabling, colocation and hosting, software licensing, and digital signage.

Product overview

Morewave Communication Inc. is a Vancouver-based business internet service provider founded in 1998, offering a comprehensive suite of connectivity and managed services. The product portfolio centers on internet connectivity (Fibre, Cable & DSL, Wireless, Bonded Internet, and Private Wide Area Networks) combined with Voice & Video solutions (Business VoIP, Unified Communications, SIP Trunking, Hosted PBX, Microsoft Teams Direct Routing, and Business Fax). The managed services layer adds Network Management, Enterprise Wi-Fi, Cyber Security, Managed Backup, SD-WAN, Network Design & Implementation, Cabling & Contracting, Colocation & Hosting, Software Licensing, and Digital Signage. All services are delivered through the company's Metro Vancouver-based team with a focus on customized, cost-effective business solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Fibre, Cable & DSL Business internet connectivity service offering Fibre (symmetrical speeds up to 100 Gbps, 1-5ms latency), Cable, and DSL connection types backed by LTE failover, for organizations requiring reliable wired broadband.
• Private Wide Area Networks Private network service connecting multiple offices via encrypted site-to-site traffic with SD-WAN bonding, combining fibre, cable, DSL, and LTE connections into a single private cloud for multi-site businesses.
• Hosted VPN Centrally-hosted VPN service providing secure remote access to business networks with multi-gigabit VPN servers, supporting IPSec, OpenVPN, and SSL VPN options integrated with existing AD or user management systems.
• Wireless Internet Fixed wireless internet connectivity delivered via radio waves from access towers to customer receivers, offering 98% uptime per month with LTE/5G backup options for primary or backup connections.
• Bonded Internet Aggregated multi-connection internet service combining DSL, Cable, Fibre, LTE, and wireless into a single resilient connection with automatic failover, load balancing, and up to 100% uptime.
• Business VoIP Internet-based digital phone system with built-in redundancy, supporting Yealink, Poly, Cisco, and SNOM products. Includes call centre features, conference bridges, and complete circuit failover with PSTN and VoIP options.
• Unified Communications Communication platform integrating instant messaging, voice calls, mobile and app integration, and video conferencing in a single application interface for fixed and mobile devices.
• SIP Trunking VoIP service enabling existing PBX phone systems to operate via internet connection with built-in burst capability, reduced costs for local/national/international calls, and support for hosted or on-premise PBX.
• Hosted PBX Cloud-based phone system hosted off-site with triple-homed telephone networks and high-speed fibre internet access, featuring auto-attendant, find me/follow me, call transfer, conferencing, and voicemail-to-email.
• Business Fax HIPAA and PHIPA-compliant cloud fax service enabling email-to-fax, fax-to-email, and print-to-fax with end-to-end encryption, managed via myFax portal with all data stored in Canadian facilities.
• Managed Network Proactive 24/7 network infrastructure monitoring service covering end-to-end network design with VRRP, failover, bonding, LACP, spanning tree, voice networks, and DSCP/COS for QoS.
• Managed Enterprise Wi-Fi Enterprise Wi-Fi design, setup, configuration, and ongoing management service supporting Wi-Fi N, AC, 6 or AX standards with up to 4 networks per access point and traffic monitoring dashboard.
• Cyber Security Managed Security Service Provider (MSSP) offering 24/7 protection with custom security solutions, network flow analytics, firewall, antivirus, DNS content blocking, and partnerships with SentinelOne, SophosLabs, and Cira.
• Managed Backup Cloud-based backup service copying files, folders, and databases to secure Canadian data centres with encryption at rest and in transit, supporting Windows, Mac, Linux, QNAP, SQL Server, Hyper V, Exchange, MySQL, MongoDB, and disk image backup.
• SD-WAN Software-defined wide area network service combining multiple internet connections with customizable QoS engine, AES-128 or AES-256 encryption, and real-time bandwidth allocation prioritizing high-priority traffic like VoIP.
• Network Design & Implementation Custom network design and installation service spanning buildings, offices, or cities with comprehensive documentation, Wi-Fi coverage, high availability design, and vendor partnerships including Mellanox, Netgear, Arista, Juniper, Cisco, Aruba, Mikrotik, and Ubiquiti Networks.
• Cabling & Contracting Copper and fibre optic cabling installation service covering Cat5e-Cat6a, telephone, coax, single-mode (OS1/OS2), and multi-mode (OM1-OM4) cables with fusion spliced or mechanical termination for indoor or outdoor deployment.
• Colocation & Hosting Data centre colocation service with locations in Vancouver, Calgary, Saskatoon, Toronto, and Montreal offering half rack, full rack, and multi-rack options with generator/UPS power, 24/7 security, and SOC 2 Type 2, PCI-DSS certifications. VPS and VDS hosting with redundant infrastructure and 1 Gbps or 10 Gbps dedicated server options.
• Software Licensing Consolidated software licensing service offering volume-based discounts on Microsoft 365, Microsoft Office, Bitwarden, DropSuite Business Backup, and Sophos Antivirus.
• Digital Signage HD digital signage service connecting TVs, monitors, or LED walls to the internet with live content scheduling, HTML5 signs or video playback, supporting 10-100-1000 signs managed simultaneously.

Quantifiable outcome

• 99.99% uptime guarantee on MWNet
• +3 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

Feature4 records

Partnerships

One partnership is on record.

• Carrier Connect Data Solutions Inc.coreStrategic or Co-development Partner · 1 May 2026Carrier Connect Data Solutions Inc. acquired Morewave Communication in May 2026 as part of their data centre roll-up strategy. Morewave's data centre operations across Canada and colocation services became part of Carrier Connect's expanding international data centre portfolio.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Distributel Communications: Direct peer — Canadian business and residential telecom offering internet, voice, and hosted PBX with a focus on SMB and competitor positioning against incumbent carriers, mirroring Morewave's market niche.
• Execulink Telecom: Direct peer — Ontario-based independent Canadian telecom offering business internet, fibre, hosted PBX, and managed services with a comparable SMB-and-enterprise hybrid model and carrier-of-record positioning.
• TekSavvy Solutions: Direct peer — Independent Canadian internet service provider leveraging wholesale access to deliver fibre, cable, DSL, and wireless to SMB customers; comparable carrier-agnostic model and SMB go-to-market motion.
• Primus Telecommunications Canada: Direct peer — Canadian facilities-based carrier providing internet, VoIP, hosted PBX, and SIP trunking to SMB and residential customers; competes head-to-head with Morewave in business connectivity and voice.
• Allstream Business (now Zayo Canada): Direct peer — Canadian business telecom provider selling voice, data, internet, and managed services to SMB and mid-market customers across Canada with similar wholesale fibre and SIP/hosted PBX offerings.

Regional players

• Tbaytel: Regional peer — Northern Ontario-based telecom offering business internet, voice, and managed services in a defined regional footprint; comparable SMB/enterprise bundled offering but limited to its licensed territory.

Broad incumbents

• Rogers for Business: Broad incumbent — National Canadian carrier offering business internet, voice, SD-WAN, and managed services, including the Shaw/Business segment that overlaps Morewave's connectivity and SMB positioning.
• TELUS Business: Broad incumbent — Major Canadian carrier providing fibre internet, hosted voice, managed security, and cloud connectivity to SMB and enterprise; competes with Morewave especially in Western Canada (Vancouver).
• Bell Canada Business: Broad incumbent — Canada's largest wireline carrier selling enterprise and SMB internet, voice, SD-WAN, managed services, and data-centre/colocation products; competes with Morewave across the full portfolio but as part of a much wider national offering.

Emerging players

• Cologix: Emerging player — Canadian-headquartered carrier-neutral colocation and interconnection provider operating data centres across Canada (Toronto, Vancouver, Montreal and others); comparable to Morewave's colocation business and now its sister portfolio under Carrier Connect's parent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MorewaveComm
• LinkedInlinkedin.com/company/morewave-communication

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Morewave Communication Inc.