Infotecnika Ids

What Infotecnika Ids does

Infotecnika IDS (legal entity INFOTECNIKA INGENIERÍA DE SISTEMAS, S.L.) is a privately held Spanish IT systems integrator and managed services provider headquartered in Leganés, Madrid, founded in 2013 with a headcount in the 1–10 band. The company delivers an end-to-end IT stack for small and medium businesses and educational institutions across Spain, organized around three service lines — Soluciones Online & Cloud (cloud solutions), Soporte Técnico & Consultoría (technical support and consulting), and Infraestructura de Comunicaciones (structured cabling and data center services) — supported by a portfolio of authorized reseller partnerships with Datto (BCDR via SIRIS, ALTO, NAS), Zyxel (Nebula cloud networking and ZyWALL USG firewalls), Microsoft (Authorized Education Reseller), InvGate (ITIL-aligned Service Desk), F-Secure, Symantec, and Blancco. Its core technology offerings combine Datto's image-based hybrid cloud backup with sub-second RTO, Zyxel's Nebula centralized network management platform, ZyWALL USG next-generation firewalls, and InvGate's ITIL-based service desk.

The company's revenue is generated through three primary streams: professional IT services (consulting, design, and project-based deployment), recurring managed services and support contracts (remote monitoring, managed firewalls, and IT department outsourcing), and cloud/SaaS resale with implementation and ongoing management fees. Pricing is quote-based and not publicly disclosed, with a 'pay-per-use' (pago por uso) model available on cloud solutions and special Microsoft pricing available to the education vertical. Go-to-market is direct and consultative, led by Commercial Director Manuel Mateo, Technical Director Jordi Fernández (20+ years of sector experience), and Support Manager Javier Barrio, supplemented by authorized channel/reseller relationships across Spain. No funding rounds, acquisitions, M&A, or international expansion are disclosed, and the operating footprint is concentrated in the Madrid region.

Name

Infotecnika Ids

Legal name

INFOTECNIKA INGENIERÍA DE SISTEMAS, S.L.

Website

https://infotecnika.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

Infotecnika IDS is a Madrid-based IT systems integrator and managed services provider delivering cloud, cybersecurity (UTM), BCDR (Datto), networking (Zyxel Nebula), and IT consulting to Spanish SMBs and educational institutions.

Ownership category

akta.pro rank

Product category

IT Managed Services and Systems Integration

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Engineering, Accounting, Research, Management (8700), Communications Services, Nec (4899)

akta.pro primary industry

Platform Engineering & Internal Developer Platforms (IDP) (BPAEAKAC)

akta.pro secondary industry

Access Control & Identity Systems Integration (Badge, Biometrics, Mobile) (BPAKAGAB)

Keywords

• IT managed services
• Cloud solutions
• Network security
• Business continuity
• IT consulting

Headquarters

HQ city

Leganés

HQ country

Spain

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional IT Services: Infotecnika IDS provides professional IT consulting, design, deployment, and support services across cloud, cybersecurity, networking, and infrastructure domains. Revenue is generated through service fees for consulting engagements, project-based implementations, and ongoing managed services contracts.
2. Managed Services & Support Contracts: The company offers ongoing technical support, monitoring, and IT department outsourcing services on a recurring basis. This includes remote and on-site support, managed firewalls/UTM, and server/workstation supervision, generating recurring revenue from service contracts.
3. Cloud Solutions & SaaS Resale: As a channel partner and integrator, Infotecnika resells and provisions cloud-based solutions (Datto BCDR, Zyxel Nebula, InvGate, Microsoft cloud services) on behalf of vendor partners. Revenue derives from margin on product resale, implementation fees, and ongoing management charges.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Infotecnika IDS is an IT systems integrator and managed services provider based in Leganés, Madrid, delivering cloud solutions, network security, business continuity/disaster recovery (BCDR), communications infrastructure, and IT consulting/support to small and medium businesses and educational institutions in Spain. The company operates as an authorized channel partner for vendors including Datto, Zyxel, Microsoft, InvGate, F-Secure, Symantec, and Blancco, reselling, deploying, and managing their solutions.

Product overview

Infotecnika IDS is an IT systems integrator offering a portfolio of managed services and solutions organized into three main service lines: Soluciones Online & Cloud (cloud solutions), Soporte Técnico & Consultoría (technical support and consulting), and Infraestructura de Comunicaciones (communication infrastructure). Their core technology products include Nebula Cloud Networking for centralized network management, the Datto BCDR suite (SIRIS, ALTO, and NAS) for backup and disaster recovery, ZyWALL USG Security for UTM perimeter protection, and InvGate Service Desk for IT HelpDesk management. They operate as authorized resellers and integrators for technology vendors including Microsoft, F-Secure, Zyxel, Symantec, InvGate, Blancco, and Datto.

Differentiator

Problem solved

Functional benefit

Products and services

• Soluciones Online & Cloud (Cloud Solutions) Pay-as-you-go cloud computing services including cloud hosting, SaaS deployment, and migration services that allow businesses to access enterprise-grade infrastructure without large upfront investments. Targeted at small and medium businesses seeking scalable, 24x7 cloud capabilities.
• Soporte Técnico & Consultoría (Technical Support and Consulting) IT consulting, technical support, and full IT department outsourcing services including remote support, proactive monitoring, and incident management for businesses of any size. The company positions itself as the customer's external IT department.
• Infraestructura de Comunicaciones (Communications Infrastructure) Physical network infrastructure services including structured cabling installation using Ethernet and fiber optic technologies, certification of installations, and data center relocation services for LAN and WAN environments.
• Nebula Cloud Networking Cloud-based network management platform (Zyxel Nebula) enabling centralized administration of access points, security firewalls, and switches from a single dashboard without additional hardware or software. Supports VPN configuration and automated security updates for businesses.
• Datto BCDR (SIRIS, ALTO, NAS) Business Continuity and Disaster Recovery solutions (Datto SIRIS, ALTO, NAS) providing image-based backup with local and cloud hybrid redundancy, instant fault tolerance, and sub-second Recovery Time Objective (RTO) for SMBs and enterprises.
• ZyWALL USG Security (UTM) Next-generation firewall (NGFW) and Unified Threat Management (UTM) perimeter security solution (ZyWALL USG) providing real-time protection, anti-malware, application intelligence, anti-virus, anti-spam, content filtering, and VPN/failover for LAN and WAN environments.
• InvGate Service Desk IT service management (ITSM) platform aligned with ITIL best practices, offering ticket management, knowledge base, SLA tracking, and performance analytics for IT support operations and help desk management.

Quantifiable outcome

• Datto BCDR achieves sub-second RTO (Recovery Time Objective), compared to hours or days with standard backup solutions.
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• DattocoreChannel Partner/ Reseller/ DistributorInfotecnika IDS is an authorized channel partner and reseller of Datto's BCDR (Business Continuity & Disaster Recovery) solutions, including SIRIS, ALTO, and NAS product lines. The company deploys, manages, and supports Datto solutions for its end customers, offering image-based backup, hybrid cloud redundancy, and sub-second RTO capabilities.
• Zyxel (Nebula & ZyWALL)coreChannel Partner/ Reseller/ DistributorInfotecnika IDS is an authorized partner for Zyxel's Nebula Cloud Networking platform and ZyWALL USG security/firewall solutions. The company resells and deploys Zyxel's next-generation firewalls (NGFW), wireless access points, and switches, and manages them via the Nebula centralized cloud platform for customers.
• MicrosoftminorChannel Partner/ Reseller/ DistributorInfotecnika IDS holds Microsoft Authorized Education Reseller status, enabling it to provide discounted Microsoft software and cloud services to educational institutions in Spain. The partnership is specifically oriented toward the education vertical segment.
• InvGateminorChannel Partner/ Reseller/ DistributorInfotecnika IDS resells and implements InvGate Service Desk, an ITIL-aligned IT service management platform. The company includes InvGate in its portfolio of solutions for help desk management and IT service optimization.
• F-SecureminorChannel Partner/ Reseller/ DistributorListed as a vendor partner on the 'Conózcanos' (About Us) page alongside Microsoft, Zyxel, Symantec, InvGate, Blancco, and Datto, suggesting Infotecnika IDS resells or integrates F-Secure cybersecurity solutions.
• SymantecminorChannel Partner/ Reseller/ DistributorListed as a vendor partner on the 'Conózcanos' (About Us) page alongside Microsoft, F-Secure, Zyxel, InvGate, Blancco, and Datto, suggesting Infotecnika IDS resells or integrates Symantec security solutions.
• BlanccominorChannel Partner/ Reseller/ DistributorListed as a vendor partner on the 'Conózcanos' (About Us) page alongside Microsoft, F-Secure, Zyxel, Symantec, InvGate, and Datto, suggesting Infotecnika IDS resells or integrates Blancco data erasure and IT lifecycle management solutions.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Dominion: Spanish technology services company offering IT integration, managed services, and digital transformation to enterprise and SMB clients. Comparable multi-vendor technology services model and similar customer segment focus in Spain and Latin America.
• IECISA (Informática El Corte Inglés): Long-standing Spanish IT systems integrator with broad vendor partnerships (Microsoft, IBM, Cisco, etc.) and deep coverage of cloud, infrastructure, and managed services. Directly comparable in the Spanish SMB and enterprise integration market.
• Seidor: Spanish-headquartered IT systems integrator and managed services provider with a similar SMB and mid-market focus and a comparable multi-vendor partner ecosystem (Microsoft, SAP, IBM). Operates with overlapping service lines (cloud, managed services, cybersecurity) and is the closest comparable peer in size and go-to-market.
• S21sec: Spain-based cybersecurity services and integration specialist offering managed security, incident response, and security operations. Comparable in the security integration/managed security services line where Infotecnika also operates via Zyxel and F-Secure partnerships.
• Grupo Trevenque: Spanish IT services and systems integrator providing cloud, managed services, and infrastructure solutions to regional SMBs and public sector clients. Comparable integrator/MSP model with similar Spanish-market focus.
• Ncora: Spanish IT integrator and managed services provider focused on SMBs with offerings spanning cloud, networking, security, and managed support. Closely comparable in size, customer segment, and service portfolio to Infotecnika.

Broad incumbents

• Telefónica Tech: Spanish-headquartered broad technology and telecommunications services provider offering cloud, cybersecurity, managed services, and IoT. Directly overlaps Infotecnika's managed services and security offerings but at vastly larger scale and with bundled telecom connectivity.
• Accenture Spain: Global consulting and IT services firm with significant Spanish operations covering cloud, security, infrastructure, and managed services. Operates broadly across the same technology services categories as Infotecnika but at enterprise scale rather than the SMB channel niche.
• NTT Data Spain: Global IT services giant with a large Spanish operation offering systems integration, managed services, cloud, and cybersecurity. Overlaps Infotecnika's service categories but operates at enterprise scale and does not specialize in the SMB channel-reseller niche.
• Capgemini Spain: Global IT services and consulting firm with substantial Spanish operations covering cloud, infrastructure, and managed services. Competes for enterprise IT integration work in Spain but does not focus on the SMB channel-reseller motion that anchors Infotecnika.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/infotecnika-ids

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infotecnika Ids