Ideacom Mid-america Inc.

What Ideacom Mid-america Inc. does

IDeACOM Mid-America is a Saint Paul, Minnesota-based solutions integrator that delivers communication, safety, and security technology to healthcare facilities, senior living communities, educational institutions, businesses, and individual consumers. Founded in 1954 and operating as a regional affiliate of the Ideacom National Network, the company sells and services a portfolio that includes healthcare communication systems, senior care solutions centered on wander management and elopement prevention, business communication services, education communication technology, and personal safety devices. Its core offering is a full-lifecycle delivery model branded as CONSULT | DESIGN | INSTALL | SERVICE, backed by 24/7/365 technical support.

Name

Ideacom Mid-america Inc.

Legal name

IDeACOM Mid-America

Website

https://ideacommidamerica.com

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Communication and Security Technology Integration Services

NAICS

Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYBPAEAOAI

Endpoint & Mobile Asset Management (UEM/MDM Asset Controls)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Asset Management & Software Licensing Services

Keywords

• Communication technology solutions
• Healthcare communication systems
• Senior care safety
• Wander management solutions
• Business security systems

Headquarters

HQ city

Saint Paul

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Product Sales: The company operates a product sales channel through its online shop (Personal Safety Store) where customers can browse products, add items to cart, and complete checkout. This suggests a direct product sales revenue stream alongside their service offerings.
2. Professional Services: The company provides consultation, design, installation, and ongoing service for their technology solutions. These professional services represent a key revenue component, working with clients to implement customized communication and security systems.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

IDeACOM Mid-America is a technology solutions integrator that sells, designs, installs, and services communication, safety, and security technology systems for healthcare facilities, senior living communities, educational institutions, businesses, and individual consumers. The company delivers full-lifecycle services (CONSULT | DESIGN | INSTALL | SERVICE) with 24/7/365 support and resells hardware and software from partner manufacturers including Mitel, Sangoma, AXIS, Ascom, Brighton Solutions, Accutech Security, and RCare. It also operates an online Personal Safety Store for direct-to-consumer product purchases.

Product overview

IDeACOM Mid-America is a technology solutions provider offering a portfolio of communication and security products and services. The core offerings include Healthcare Communication Systems, Senior Care Solutions (with wander management systems for memory care), Business Communication Services, Education Communication Technology, and Personal Safety Devices. The company operates as a solutions integrator, providing consulting, design, installation, and ongoing service for these technology offerings across healthcare, senior care, education, business, and personal safety sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Healthcare Communication Systems Advanced communication solutions designed to enhance patient care coordination and staff efficiency in healthcare facilities such as hospitals and clinics. Includes consulting, design, installation, and ongoing service.
• Senior Care Solutions Safety, comfort, and quality-of-life solutions for senior living communities, including wander management systems for memory care and elopement prevention. Delivered with full lifecycle service through partner technologies such as Brighton Solutions and Accutech Security.
• Business Communication Services Customized communication technologies and modern security solutions that scale with business needs. Includes unified communications, VoIP, and collaboration systems delivered with full consult-design-install-service support.
• Education Communication Technology Communication technology solutions for students, educators, and parents in educational settings, supporting facility communication and security needs.
• Personal Safety Devices Personal safety devices sold via the online Personal Safety Store, designed for employees, loved ones, and individual users.

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• AXIS Access ControlcoreTechnology or IntegrationFeatured partner with dedicated page on IDeACOM Mid-America website, indicating a deeper integration partnership. AXIS provides video surveillance and access control solutions.
• Brighton SolutionscoreTechnology or IntegrationStrategic partner with dedicated page and associated with Personal Safety solutions. Brighton Solutions provides wander management and elopement prevention technology.
• Constalink Web DevelopmentminorGTM or Marketing PartnerListed as a partner providing web development services, likely supporting the company's digital presence and e-commerce capabilities.
• MitelcoreTechnology or IntegrationFeatured partner with dedicated page, indicating a significant relationship. Mitel provides business communication and collaboration solutions.
• SangomacoreTechnology or IntegrationFeatured partner with dedicated page. Sangoma provides unified communications, VoIP, and session border controller solutions.
• TBIminorChannel Partner/ Reseller/ DistributorListed as a partner, likely a channel or distribution partner for the company's technology solutions.

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• CDW Healthcare: Large-scale IT product and solutions reseller with a dedicated healthcare practice — comparable only at a portfolio level but actively contests the same healthcare/senior care communication and security opportunities.
• SHI International: Large IT solutions provider covering unified communications, security, and healthcare technology — broader portfolio competitor that competes for similar mid-market and enterprise communication deployments.

Direct peers

• Presidio: IT solutions provider spanning unified communications, networking, cybersecurity, and managed services for mid-market and enterprise customers — closely aligned integrator GTM and recurring services orientation.
• Carousel Industries: Communications and IT solutions integrator specializing in enterprise voice, unified communications, networking, and security — directly comparable as a regional/mid-market integrator of the same vendor stacks (e.g., Mitel/Cisco) and the same lifecycle service model.
• Black Box Corporation: Communications and IT infrastructure services firm designing and integrating unified communications, networking, and security solutions for enterprise and healthcare clients — same integrator business model and similar customer profile.
• RCare: Nurse call and senior care communication systems vendor — both a listed partner and a direct competitor for advanced nurse-call/PERS deployments in IDeACOM's senior living and hospital accounts.
• Securitas Healthcare (formerly Stanley Healthcare): Provider of wander management, elopement prevention, RTLS, and security technology for senior care and hospitals — direct competitor in IDeACOM Mid-America's primary senior care vertical.
• Critical Alert: Nurse call and clinical communication systems vendor for hospitals and senior living — comparable product-set competitor within IDeACOM Mid-America's core healthcare communication offering.
• Ascom: Wireless communications, mobility, and clinical workflow solutions for healthcare and senior care — listed by IDeACOM Mid-America as a partner but also competing product-side for the same hospital communication spend.
• Rauland (Ametek): Manufacturer of nurse call, clinical communication, and workflow platforms for healthcare — competing for the same hospital communication budgets that IDeACOM Mid-America addresses through partnerships like RCare and Ascom.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ideacom-mid-america-inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ideacom Mid-america Inc.