Urban Hospitality Services

Name

Urban Hospitality Services

Legal name

Urban Hospitality Services

Website

https://urbanhospitalityservices.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Hospitality Staffing & Facility Management Services

NAICS

Facilities Support Services (561210), Food Service Contractors (722310)

SIC

Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Hospitality & Events Temp Staffing (BPACACAN)

akta.pro secondary industries

Event Hospitality & VIP Lounge Staff (HSACAEAH), Hospitality (Hotel/Resort) Housekeeping Services (IMAIADAF), Guest Experience & Concierge Services (THAMAKAJ), Luxury Hospitality & VIP Hosting (Tables, Bottle Service, Concierge Hosts) (HSACAMAH)

Keywords

• Hospitality staffing services
• Facility management services
• Event staffing services
• Soft services cleaning
• Workforce management Qatar

Headquarters

HQ city

Doha

HQ country

Qatar

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Staffing Services: Providing trained professionals for events, hospitality, corporate, healthcare, education, retail, and public spaces. Revenue generated through staffing fees based on deployed headcount and service duration.
2. Facility Management Services: Integrated facility support including housekeeping, waste management, pest control, and security services for corporate, residential, and hospitality clients. Recurring revenue model with long-term contracts.
3. Car Wash Solutions: Vehicle cleaning and detailing services for individual and corporate fleet clients. Eco-friendly exterior wash, interior detailing, and protective coating services.
4. Home & Lifestyle Services: Residential cleaning, home help, laundry, linen care, personal concierge, and meal assistance services for premium households.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

Urban Hospitality Services delivers integrated staffing and facility management solutions across five service lines: Event Staffing (trained professionals for events, exhibitions, and conferences with VIP and multilingual support), Hospitality Staffing (certified professionals for hotels, resorts, and luxury destinations covering front desk, concierge, housekeeping, and F&B), Soft Services (housekeeping, waste management, pest control, deep cleaning, and security), Car Wash Solutions (eco-friendly vehicle wash, detailing, and fleet care), and Home & Lifestyle (residential housekeeping, laundry, concierge, and meal assistance). The company also operates a BICSc-accredited in-house Training Academy and a UHS Client Portal for service management.

Product overview

Urban Hospitality Services operates as a unified platform offering integrated staffing and facility management services in Qatar. The core portfolio consists of five main service lines: Event Staffing (premium manpower for events, exhibitions, and conferences), Hospitality Staffing (certified professionals for hotels, resorts, and luxury destinations), Soft Services (facility management including cleaning, waste management, pest control, and security), Car Wash Solutions (eco-friendly vehicle care for individuals and fleets), and Home & Lifestyle (residential cleaning and lifestyle support). Supporting these core services is the UHS Training Academy (BICSc-certified in-house training facility) and the UHS Client Portal (client access platform). Services are delivered across six sectors: Corporate, Healthcare, Education, Residential, Retail, and Public Spaces.

Differentiator

Problem solved

Functional benefit

Products and services

• Event Staffing Premium manpower for events, exhibitions, conferences, VIP events, corporate functions, and private gatherings. Trained teams handle guest services, registration, ushering, crowd management, VIP support, multilingual teams, guest relations, and operations support for mega-events.
• Hospitality Staffing Certified hospitality professionals delivering five-star service across hotels, resorts, restaurants, and banquets. Covers front desk, concierge, housekeeping, food & beverage service, guest relations, and engineering departments for luxury hotel operations.
• Soft Services (Facility Management) Integrated facility support including housekeeping, deep cleaning, waste management, pest control, maintenance, and security & guarding services. Designed to maintain safe, hygienic, and pristine environments for corporate, residential, and hospitality clients.
• Car Wash Solutions Eco-friendly vehicle wash and detailing solutions including exterior wash, interior detailing, fleet care, polishing, protective coating, and luxury car care. On-site and mobile car care services for individuals and corporate fleets using eco-safe products.
• Home & Lifestyle Tailored home and lifestyle solutions for premium residences and families combining professionalism with personalized care. Services include housekeeping, laundry & linen care, personal concierge, meal assistance, and personal care for residences.

Quantifiable outcome

• 4,500+ staff deployed for mega-events with zero service disruptions
• +6 more outcomes

Named customers21 records

Segments9 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and flagship.

• BICSc (British Institute of Cleaning Science)coreOthersBICSc-accredited training partnership providing certified training programs across 17 specialized skill units. Training academy with licensed assessors for soft skills, technical cleaning, and hospitality operations.
• AccorcoreStrategic or Co-development PartnerPartnership with Accor for luxury hotel operations including La Cigale Hotel management and boutique hotel services under Tivoli brands.
• Hilton Hotels & ResortscoreStrategic or Co-development PartnerGlobal hotel operations support across Hilton portfolio including Hilton Salwa Beach Resort, Hilton Doha West Bay, Hilton The Pearl Residence, and DoubleTree by Hilton.
• InterContinental Hotels Group (IHG)coreStrategic or Co-development PartnerPartnership with IHG for VOCO brand properties and Crowne Plaza Hotels providing premium hotel services.
• Raffles Hotels & ResortscoreStrategic or Co-development PartnerLuxury hospitality services for premium resort operations including Raffles & Fairmont Doha.
• Minor GroupcoreStrategic or Co-development PartnerPartnership with Minor Group for Anantara and Tivoli branded properties including Banana Island Resort and Souq Waqif Boutique Hotels.
• DO & COflagshipStrategic or Co-development PartnerInternational catering and gourmet services partnership for premium events including gourmet catering and event services.
• Potel & Chabot ParisflagshipStrategic or Co-development PartnerPremium catering and event services partnership for luxury occasions including premium catering and event management.

Scale indicators15 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Khidmah: UAE-based integrated facility management company providing hospitality staffing, housekeeping, and soft services to commercial, residential, and hotel clients. Closely comparable service portfolio to UHS.
• Imdaad: UAE-based facility management company offering integrated facility services including housekeeping, hospitality staffing, and event support. Closely comparable to UHS's Soft Services and event staffing offerings across GCC hospitality.
• Farnek Services: UAE-based integrated facility management and staffing company serving hotels, events, residential, and commercial clients. Comparable as a regional hospitality staffing and soft services peer with similar client profile.
• EFS Facilities Services: Middle East-focused facility management and staffing provider serving hospitality, events, residential, and corporate clients. Directly comparable operating model and customer base to UHS across GCC markets.
• Centena Group: UAE-based facility services group providing staffing, housekeeping, and hospitality support across hotels, events, and corporate facilities. Comparable regional player with similar luxury hospitality and event focus.

Broad incumbents

• Sodexo: Global facility services and food services major with a significant Middle East footprint, offering hospitality staffing, soft services, and event support. Broad incumbent that competes with UHS for large enterprise and hotel group contracts.
• Compass Group: Global food and support services major with significant Middle East operations covering hospitality staffing, catering support, and facility services. Overlaps with UHS in hospitality staffing and event catering support.
• ISS A/S: Global facility services provider with strong MENA presence, offering integrated facility management, cleaning, hospitality, and event staffing. Comparable at the enterprise and hotel-group contract tier where UHS competes.

Regional players

• Al Habtoor Group: UAE-based conglomerate with a hospitality and facility services portfolio including hotels, events, and staffing operations across the GCC. Adjacent comparable as a regional hospitality conglomerate competing for similar event and hotel contracts.
• Mosanada: Qatar-based facility management and staffing services provider operating in the same domestic market as UHS. Directly comparable in service mix (housekeeping, staffing, soft services) and in serving Doha's hotel and corporate base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/urban-hospitality-services-qatar

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Urban Hospitality Services