What PROAC SOLUTIONS LTD does

ProAc Solutions Ltd is a UK-based B2B telecommunications and network infrastructure services company founded in 2009 and headquartered in Marchwood, Hampshire. The firm designs, installs and maintains business communication and connectivity systems — fibre optic links (supported by a 25-year warranty), structured data cabling (Cat5e through Cat8 with Fluke certification), on-premise and hosted telephone systems, business telephone lines (analogue/ISDN/SIP), broadband (ADSL/FTTC/FTTP/Leased Line/EFM via Tier One carriers) and IP CCTV — for organisations primarily across Hampshire and the South of England, while claiming UK-wide delivery.

Underlying technology is commodity vendor hardware and standard IP/PBX/VOIP stacks rather than proprietary IP. Service capability rests on engineer accreditations from Fluke, Excel, Gamma, Panasonic, Hikvision and Paxton, combined with bespoke installation design and OTDR/Fluke testing. The hosted telephone product is a cloud-delivered VOIP solution running across a dedicated connection with a per-seat pricing model.

The business operates a sales-led direct model: enquiry through the company website, phone and email, followed by free site survey and bespoke quotation. Revenue mixes one-time installation revenue (cabling, CCTV, telephony hardware) with recurring subscription streams (hosted VOIP per-seat, broadband rental, SIP lines, support contracts on fixed, flexible or pay-as-you-go terms). The company states that 90% of ongoing work comes from recommendations and repeat business. It is privately held by founding directors Martin and Keir, with no disclosed external funding, headcount, or financial figures.

Name

PROAC SOLUTIONS LTD

Legal name

ProAc Solutions Ltd

Website

https://proacsolutions.co.uk

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

ProAc Solutions Ltd is a Hampshire-based B2B services firm founded in 2009 that designs, installs and maintains telecommunications, structured cabling, broadband, hosted and on-premise telephone systems, and IP CCTV for UK businesses, primarily across the South of England.

Ownership category

akta.pro rank

Product category

Business Telecommunications and Network Infrastructure Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

AV/Collaboration & Unified Communications Support (VoIP, Video, UCaaS) (BPAAACAJ)

Keywords

• Structured data cabling
• Business telecommunications
• Fibre optic installation
• IP CCTV solutions
• Hosted telephone systems

Headquarters

HQ city

Glen

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Telecommunications Services: Revenue from supply, installation and maintenance of telephone systems including both on-premise (Panasonic NS Range) and hosted/VOIP solutions. Services include business telephone lines (Analogue, ISDN, SIP) with competitive monthly rentals.
2. Network Infrastructure Installation: One-time installation revenue from fibre optic and structured data cabling services (Cat5e through Cat8). Includes site surveys, design, installation, testing and certification.
3. Technical Support Services: Ongoing support contracts with flexible term options including fixed-term contracts, flexible term contracts, and pay-as-you-go options. Remote diagnostic, health checks, programming changes and on-site assistance for hardware faults.
4. CCTV Solutions: Design, installation and maintenance of IP CCTV systems for businesses.
5. Business Broadband: Partnership with Tier One carriers providing broadband connections (ADSL/FTTC/FTTP/Leased Line/EFM) at competitive pricing.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

ProAc Solutions is a UK B2B service provider supplying, installing, and maintaining business telecommunications, structured network cabling, and IP CCTV systems. Core commercial offerings include fibre optic and Cat5e-Cat8 data cabling, on-premise and hosted/VOIP telephone systems, business telephone lines and broadband, and IP CCTV, supported by dedicated technical support contracts.

Product overview

ProAc Solutions is a UK-based telecommunications and network infrastructure services company established in 2009, providing professional business solutions across Hampshire and the South of England. The company offers an integrated portfolio of services centered around network infrastructure: fibre optic installation (with 25-year warranty), structured data cabling (Cat5e through Cat8), on-premise and hosted telephone systems (Panasonic NS Range for on-premise, cloud-based VoIP for hosted), business telephone lines (analogue/ISDN/SIP), business broadband (ADSL/FTTC/FTTP/Leased Line/EFM via Tier One carriers), CCTV installation (IP-based), and technical support. The service offering is unified through their ability to design, install, maintain, and support complete business communication and network infrastructure solutions, with a focus on tailored bespoke installations rather than one-size-fits-all approaches.

Differentiator

Problem solved

Functional benefit

Products and services

• Fibre Optics Services Fibre optic design, specification, installation, and splicing services covering optical fibre installation in all environments, dedicated fibre links, fibre to the desk, and OTDR testing, supported with a 25-year system warranty; intended for UK businesses needing robust fibre infrastructure.
• Data Cabling Services Structured network cabling design, installation, maintenance, fault identification, and Fluke testing and certification across Cat5e, Cat6, Cat6A, Cat7, and Cat8; intended for UK businesses needing professionally certified data cabling.
• Telephone Systems – On Premise Supply, installation, and maintenance of on-premise Panasonic NS Range telephone systems with capacity from 4 to 1000 extensions, run over data or existing telephone networks with reduced SIP call costs and lower monthly expenditure; targeted at UK organisations wanting a fully owned telephony platform.
• Telephone Systems – Hosted Cloud-hosted VOIP telephone solution sold on a per-user basis with handsets (wired or cordless) or software clients for PC, tablet, and smartphone, a self-service customer administration portal, and reduced call costs; targeted at UK businesses wanting a scalable, low-up-front-capex telephony platform.
• Business Telephone Lines Provision of analogue, ISDN, and SIP business telephone lines on competitive monthly rental with free inclusive minutes on SIP traffic; aimed at UK businesses needing reliable inbound and outbound telephony connectivity.
• Business Broadband Business broadband connectivity delivered through Tier One carrier partnerships covering ADSL, FTTC, FTTP, Leased Line, and EFM options at competitive pricing; intended for UK organisations seeking reliable, scalable business internet access.
• CCTV Services Design, installation, and maintenance of IP CCTV solutions tailored to the customer's premises for crime prevention, evidence collection, and health and safety compliance; intended for UK businesses seeking professional surveillance infrastructure.
• Technical Support Services Dedicated technical support offering remote diagnostics, health checks, programming changes, and on-site assistance for service-affecting hardware faults, available via fixed-term contracts, flexible-term contracts, or pay-as-you-go; targeted at businesses that need ongoing maintenance of telephony, cabling, and CCTV systems.

Quantifiable outcome

• 90% of ongoing work derived from recommendations and repeat business

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• ExcelcoreTechnology or IntegrationPartnership with Excel for network infrastructure products. Displayed as logo partner on website indicating certified/integrated product offerings.
• Fluke NetworkscoreTechnology or IntegrationPartnership with Fluke Networks for network testing and certification equipment. Displayed as logo partner indicating use of Fluke testing equipment for data cabling certification.
• GammacoreTechnology or IntegrationGamma ACCREDITED PARTNER status. Provides SIP trunking, hosted telephony and broadband services. Gamma is a Tier One carrier partner for business broadband.
• PanasoniccoreTechnology or IntegrationPanasonic business solutions partner providing NS Range telephone systems from 4 to 1000 extensions. Displayed as logo partner on website.
• HikvisioncoreTechnology or IntegrationPartnership with Hikvision for IP CCTV solutions. Displayed as logo partner indicating authorised/integrated CCTV product offerings.
• PaxtoncoreTechnology or IntegrationPartnership with Paxton for access control and security solutions. Displayed as logo partner indicating authorised security product offerings.
• IT Support ProvidersminorStrategic or Co-development PartnerSpecialist 3rd party supplier partnerships for IT Support services offered as part of complete project solutions.
• Electrical Installation ProvidersminorStrategic or Co-development PartnerSpecialist 3rd party supplier partnerships for electrical installations offered via partners to keep projects on track and stress free.
• Civil & Groundworks ContractorsminorStrategic or Co-development PartnerSpecialist 3rd party supplier partnerships for civil and groundworks services offered as part of complete project solutions.
• Air Conditioning Service ProvidersminorStrategic or Co-development PartnerSpecialist 3rd party supplier partnerships for air conditioning services offered via partners to provide complete solutions.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Exponential-e: UK cloud and network services provider offering SD-WAN, UC, connectivity, and managed cloud to mid-market and enterprise. Comparable in voice/data/connectivity stack with stronger enterprise tilt than ProAc.
• Voiceflex: UK hosted VoIP and SIP trunking provider focused on resellers and direct B2B customers. Comparable to ProAc's hosted telephone system and SIP line services, with a similar SMB/mid-market focus and accredited partner relationships with UK carriers.
• SureVoIP: UK hosted telephony and SIP services provider serving small and mid-sized businesses. Directly comparable to ProAc's hosted VoIP product, with a similar SMB B2B focus and channel/reseller orientation across the UK market.
• Six Degrees Group: UK cloud and managed services provider offering UCaaS, connectivity, data centre, and managed cloud to mid-market and enterprise. Comparable in hosted voice / data / connectivity stack and UK B2B orientation, but larger and more enterprise-tilted than ProAc.
• Giacom: UK communications, cloud, and IT services platform serving resellers and SMBs with hosted telephony, connectivity, and Microsoft cloud. Comparable to ProAc in hosted voice and connectivity, with a more platform-led/channel-led model.
• Daisy Communications: UK-based business communications and connectivity provider offering hosted telephony, broadband, mobile, and managed services to SMB and mid-market customers. Directly comparable to ProAc in product mix (voice, data, connectivity) and customer segment, though operating at significantly greater scale.
• Union Street Technologies: UK provider of hosted telephony, billing platforms, and communications solutions for resellers and B2B customers. Comparable to ProAc in hosted voice delivery and SMB/mid-market UK business focus.
• Wavenet: UK managed communications and technology services provider delivering hosted telephony, unified communications, connectivity, and cloud services to UK businesses. Comparable to ProAc in core UC/connectivity offering and B2B focus, with broader geographic coverage and deeper product breadth.

Broad incumbents

• Gamma Communications: UK-listed Tier One carrier and unified communications platform provider for resellers and direct customers. Comparable in hosted telephony and broadband, but operates at substantially greater scale and is also a strategic supply partner to ProAc.

Others

• BT Business: Largest incumbent UK telecom provider offering broadband, voice, UC, networking, and managed services across all UK business segments. Comparable to ProAc's full voice/data/connectivity portfolio, but operates nationally at vastly greater scale and competes directly for the same B2B customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/proac-solutions-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PROAC SOLUTIONS LTD