Managed Services Partners
Managed Services Partners is a privately held managed IT services provider based in Franklin, Indiana, delivering server, PC, cloud, cybersecurity, VoIP, and infrastructure management to small and medium-sized businesses across Central Indiana.
- Company typePrivate
- Founded2021
- HeadquartersFranklin, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Managed Services Partners does
Managed Services Partners (MSP), operating as Managed Services Partners, LLC, is a privately held managed IT services provider headquartered at 2134 Holiday Lane in Franklin, Indiana, with a stated service area of Central Indiana including Indianapolis. The company targets small and medium-sized businesses that lack in-house IT departments, offering a portfolio that spans server management, PC management, cloud computing, cybersecurity, internet and connection management, VoIP telephony, infrastructure management, and business continuity/backup. Adjacent offerings include digital marketing services (SEO, PPC on Google and Bing, social media), WordPress website design and hosting, a secure payment portal (PayLink/PayTrace), and a Windows 11 migration service. Customer segmentation is primarily by company size (SMB) with secondary vertical targeting of healthcare (HIPAA-aware), education, government, and private business clients.
The underlying technology stack is composed primarily of third-party platforms rather than proprietary systems. Core infrastructure is delivered on Amazon Web Services and Microsoft Azure, with Microsoft 365 and Active Directory as the productivity and identity layer. Cybersecurity is delivered through partnerships with Arctic Wolf (managed detection and monitoring) and Trend Micro (endpoint and server protection), supplemented by firewall, intrusion detection, and encryption capabilities. Internal tooling consists of 24/7 monitoring infrastructure, remote support systems, and a WordPress-based website that also serves as a payment portal. The firm claims over 30 years of combined IT consulting experience among its team and emphasizes 24/7 availability, custom-tailored solutions, and cost minimization against larger in-house IT functions.
The revenue model is a mix of recurring managed services contracts (subscription-style monthly retainers covering server, PC, cloud, cybersecurity, VoIP, and infrastructure management), project-based professional services (IT planning, custom software, website design, digital marketing), and hardware/software resale. Pricing is not publicly disclosed; all engagements are quote-based following a free technology consultation. No public pricing tiers exist. Distribution is direct-to-SMB via website lead capture, phone sales (317-412-9956), and partner-driven webinars. The firm is self-funded, has no disclosed institutional investors, no funding rounds, no M&A activity, and reports 1–10 employees.
Managed Services Partners firmographics
Firmographics- Name
- Managed Services Partners
- Legal name
- Managed Services Partners, LLC
- Website
- https://managedservicespartners.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Managed Services Partners is a privately held managed IT services provider based in Franklin, Indiana, delivering server, PC, cloud, cybersecurity, VoIP, and infrastructure management to small and medium-sized businesses across Central Indiana.
- Ownership category
- akta.pro rank
Managed Services Partners industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC)
- akta.pro secondary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
Keywords
Where Managed Services Partners is headquartered
LocationHeadquarters
- HQ city
- Franklin
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Managed Services Partners business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed services contracts providing comprehensive IT support including server management, PC management, cybersecurity, cloud computing, internet management, VoIP, and infrastructure management. Services are provided remotely or on-site with 24/7 availability.
- Professional Services: Project-based professional services including IT planning, custom software engineering, website design, digital marketing services, and implementation consulting.
- Hardware and Software Sales: Sale and installation of hardware, software licenses, and technology solutions as part of comprehensive IT management packages.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Digital Marketing Services - Below Industry Average Pricing |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Managed Services Partners product offering
Product offeringCore offering
Managed Services Partners delivers outsourced IT management and support to small and medium-sized businesses in Central Indiana. The portfolio bundles recurring managed IT services (server, PC, network, infrastructure, cloud, and VoIP management) with cybersecurity (via Arctic Wolf and Trend Micro), business continuity/backup, and digital marketing/website design. Engagements are quote-based, supported 24/7, and delivered remotely or on-site by consultants with 30+ years of combined IT experience.
Product overview
Managed Services Partners is a managed IT services provider offering a comprehensive suite of technology solutions for small and medium-sized businesses in Central Indiana. The portfolio centers on core managed IT services including Server Management, PC Management, Cloud Computing (AWS/Azure), Cybersecurity (via Arctic Wolf partnership), Internet and Connection Management, VoIP Phone Services, and Infrastructure Management. These core services are supplemented by add-on modules such as Digital Marketing Services, Website Design (WordPress), Windows 11 Upgrade Services, Business Continuity/backup solutions, and a Secure Payment Portal. The company positions itself as a one-stop technology partner providing both technical infrastructure management and complementary digital services, all delivered with 24/7 support and over 30 years of IT industry experience.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Reduction in IT costs through minimized IT budget focus and elimination of in-house IT department expenses
- +1 more outcomes
Companies that use Managed Services Partners
Customer profileSegments5 records
Ideal customer profiles2 records
Managed Services Partners technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature5 records
Managed Services Partners partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and supporting.
- Arctic WolfcoreMSP partners with Arctic Wolf to provide comprehensive cybersecurity services. Arctic Wolf provides cybersecurity expertise and monitoring capabilities that complement MSP's managed services offerings. This partnership enables MSP to offer free cybersecurity assessments and advanced threat protection to their SMB clients.
- Amazon Web Services (AWS)coreMSP creates and designs cloud environments on Amazon Web Services, helping businesses migrate to and manage AWS cloud infrastructure. AWS provides the cloud platform infrastructure for MSP's cloud computing services.
- Microsoft AzurecoreMSP designs and implements custom cloud environments on Microsoft Azure, including seamless migration from on-premises to cloud environments. Azure serves as a primary cloud platform for their cloud computing solutions.
- Trend MicrosupportingTrend Micro provides advanced security solutions as part of MSP's server management and cybersecurity offerings. Their security products are implemented as part of MSP's security and compliance measures.
- Microsoft 365coreMSP offers Microsoft 365 deployment and integration services, including seamless migration, Active Directory integration, and optimization of email, collaboration, and document management workflows.
- Multiple VoIP Service ProviderssupportingMSP has multiple relationships with VoIP phone companies and maintains special contracts that allow them to find optimal solutions for their clients' communication needs. These partnerships enable MSP to offer competitive pricing and flexible VoIP plans.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Managed Services Partners competitors and assessment
Company assessmentDirect peers
- NetGain Technologies: NetGain is a regional managed IT and hosting provider that delivers infrastructure management, cloud, and security services to SMBs - the same core product set and customer profile that Managed Services Partners targets.
- Kelser Corporation: Kelser is an SMB-focused managed IT services firm offering proactive monitoring, cybersecurity, cloud, and help-desk support - directly comparable in size, customer segment, and 24/7 managed-services positioning.
- Computex Technology Solutions: Computex provides managed IT, cloud, and cybersecurity services to SMB and mid-market customers in the central U.S., mirroring Managed Services Partners' regional SMB managed-services model.
- Coretelligent: Coretelligent offers managed IT, cloud, cybersecurity, and collaboration services to SMB and mid-market clients across multiple U.S. regions - a close comparability on portfolio, customer profile, and recurring-revenue structure.
- NexusTek: NexusTek is a managed IT and cloud services provider serving SMB and mid-market customers with a similar portfolio spanning managed IT, cloud (Azure/AWS), cybersecurity, and VoIP - directly comparable in services, customer segment, and recurring-revenue model.
- DP Solutions: DP Solutions delivers managed IT, cloud, and unified communications to SMBs with a similar consultative, relationship-led GTM and recurring managed-services revenue model.
- Impact Networking: Impact Networking is a Midwest-based managed IT and document-management provider serving SMBs - overlapping on managed IT, cloud, and complementary digital services.
Broad incumbents
- Accenture: Accenture operates a broad managed-services and IT outsourcing practice that overlaps with Managed Services Partners' cloud, security, and infrastructure offerings, but at enterprise scale and across a much wider service portfolio.
- Insight Enterprises: Insight is a large global technology solutions provider offering managed services, cloud, and security at scale - overlapping on managed-IT capabilities but operating across a much broader portfolio and customer base than Managed Services Partners.
Others
- ConnectWise: ConnectWise provides PSA/RMM software and partner enablement to MSPs themselves - adjacent rather than directly competing, since Managed Services Partners is a potential buyer/user of its platform tooling.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Managed Services Partners social profiles
Digital presenceManaged Services Partners compliance and trust
Trust signalCompliance3 records
Managed Services Partners financial estimates
Financial estimateRevenue estimate
Valuation estimate
Managed Services Partners leadership team
Management profileNumber of profiles
Managed Services Partners funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Managed Services Partners M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Managed Services Partners
What does Managed Services Partners do?
Managed Services Partners delivers outsourced IT management and support to small and medium-sized businesses in Central Indiana. The portfolio bundles recurring managed IT services (server, PC, network, infrastructure, cloud, and VoIP management) with cybersecurity (via Arctic Wolf and Trend Micro), business continuity/backup, and digital marketing/website design. Engagements are quote-based, supported 24/7, and delivered remotely or on-site by consultants with 30+ years of combined IT experience.
Is Managed Services Partners a public or private company?
Managed Services Partners is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Managed Services Partners founded?
Managed Services Partners was founded in 2021. It employs 1 to 10 people.
Where is Managed Services Partners based?
Managed Services Partners is headquartered in Franklin, United States, in the North America region.
How does Managed Services Partners make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and hardware and Software Sales.
Who are Managed Services Partners's main competitors?
Direct peers on record are NetGain Technologies, Kelser Corporation, Computex Technology Solutions, Coretelligent, NexusTek, DP Solutions and Impact Networking. Broad incumbents are Accenture and Insight Enterprises. ConnectWise is listed as an others.
Does Managed Services Partners have an API?
No public API is recorded for Managed Services Partners.
What industry is Managed Services Partners in?
Managed Services Partners's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAC, Cloud Operations Outsourcing (Cloud Managed Operations), with a secondary code of BPAEAMAF, Service Desk & ITSM Outsourcing. Its NAICS code is 54151 and its SIC code is 7370.