Plumbing & Drain Professionals

What Plumbing & Drain Professionals does

Plumbing & Drain Professionals is a locally owned and operated commercial and residential plumbing services company headquartered in Columbus, Ohio, serving the Greater Columbus metropolitan area including Reynoldsburg, Gahanna, Dublin, and Westerville. The company delivers a broad service portfolio that spans drain cleaning, hydro jetting, sewer camera inspection, trenchless sewer replacement, water line repair, water heater installation, leak detection, backflow testing, and grease trap cleaning, alongside 24/7 emergency response. The owner and founder is John Mathews, and field operations are staffed by licensed, insured, and certified technicians capable of executing both routine and code-compliance work.

The company's core technology is operational rather than digital: physical service fleets, inspection camera systems, hydro jetting equipment, and trenchless replacement tooling. Its flagship differentiator is PlumbGuard, a registered preventive maintenance program that converts one-off service jobs into recurring multi-year contracts with residential and commercial customers, producing a contracted subscription revenue layer on top of transactional work. The firm markets licensed and insured status, certified technicians, and round-the-clock availability as primary trust signals in a locally branded service experience.

The business model is fee-for-service with quote-based pricing and promotional discounts, augmented by PlumbGuard subscription contracts that lock in recurring revenue and create switching costs. Go-to-market relies on direct field sales targeting commercial property managers and operations teams, supported by phone intake, website request forms, and an SEO-oriented content/blog presence that drives inbound residential and commercial leads. Revenue mechanics blend transactional job fees, contracted preventive maintenance, new-construction and tenant build-out installations, and specialty compliance services such as backflow testing. The company is privately held with no disclosed investors, funding rounds, or M&A activity.

Name

Plumbing & Drain Professionals

Legal name

Plumbing & Drain Professionals

Website

https://plumbinganddrainpro.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Plumbing & Drain Professionals is a locally owned commercial and residential plumbing company in Columbus, Ohio, offering drain, sewer, water heater, hydro jetting, and backflow services, plus a PlumbGuard preventive maintenance subscription, across the Greater Columbus metro.

Ownership category

akta.pro rank

Product category

Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Plumbing & Pipefitting Contracting (IMAFALAC)

akta.pro secondary industries

Residential Plumbing Fixture Installation & Repair (HSAOAAAA), Emergency Commercial Plumbing Response (HSAOAMAL), Pipe Installation, Repair & Repiping (HSAOAAAB), Drain Cleaning (Residential) (HSAOABAA), Sump Pump & Sewage Ejector Pump Installation & Repair (HSAOAAAG)

Keywords

• Commercial plumbing services
• Drain cleaning and hydro jetting
• Sewer camera inspection
• Water heater installation
• Preventive plumbing maintenance

Headquarters

HQ city

Columbus

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Plumbing Service and Repair: One-time and recurring service fees for plumbing repairs, drain cleaning, water heater services, and emergency response. Revenue generated through service calls, with pricing based on job complexity and materials required.
2. Preventive Maintenance Contracts (PlumbGuard): Recurring maintenance contracts offering scheduled inspections, servicing, and priority response. Designed for commercial properties and multi-unit facilities requiring ongoing plumbing system care. Includes same-day service, no after-hours fees, and pre-negotiated maintenance rates.
3. New Construction and Installation: Revenue from new construction plumbing, tenant build-outs, and fixture installations for commercial and residential properties.
4. Specialty Commercial Services: Grease trap cleaning, backflow testing and certification, and other compliance-related services for commercial kitchens and facilities.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Plumbing & Drain Professionals delivers commercial and residential plumbing services across the Greater Columbus, Ohio area, including drain cleaning and hydro jetting, sewer camera inspection, trenchless sewer replacement, water line repair and replacement, water heater installation and repair, leak and slab leak detection, backflow testing and certification, grease trap cleaning, gas line plumbing, frozen pipe repair, and new construction plumbing. The company also operates PlumbGuard, a recurring preventive maintenance program offering scheduled inspections, cleanings, priority same-day response, and pre-negotiated service rates for commercial properties and property managers. Services are delivered 24/7 by licensed, insured, and code-compliant technicians dispatched throughout Central Ohio.

Product overview

Plumbing & Drain Professionals is a locally owned plumbing service company serving the Greater Columbus, Ohio area with both residential and commercial plumbing services. The company offers a comprehensive portfolio of services organized around core plumbing maintenance and repair offerings, with PlumbGuard serving as the company's flagship preventive maintenance program. The service portfolio includes drain and sewer services (cleaning, hydro jetting, camera inspection, trenchless replacement), water systems (line repair, water heater installation, water treatment), leak detection services (water leaks, slab leaks), emergency plumbing response, backflow testing, grease trap cleaning, and new construction plumbing. The company operates 24/7 with licensed, insured technicians and emphasizes reliability, code compliance, and proactive maintenance through its PlumbGuard program.

Differentiator

Problem solved

Functional benefit

Brands

• PlumbGuard: Preventative maintenance program designed to reduce unplanned plumbing failures through scheduled inspections, cleanings, and system servicing for businesses and facilities.

Products and services

• PlumbGuard Preventive Maintenance Program Recurring preventive plumbing maintenance program for commercial and residential properties that includes scheduled inspections, drain and line jetting, grease trap cleanouts, backflow prevention testing, water heater inspections, pipe and leak inspections, pump system testing, and seasonal winterization; delivered with same-day priority response and no after-hours fees for enrolled clients.
• Drain Cleaning and Hydro Jetting High-capacity drain clearing service for kitchens, restrooms, and floor drains using hydro jetting technology to remove clogs and buildup in commercial and residential plumbing systems.
• Sewer Camera Inspection Video camera inspection service using professional sewer camera equipment to diagnose sewer line conditions and identify blockages or damage in commercial and residential properties.
• Trenchless Sewer Replacement No-dig sewer line replacement technology that minimizes excavation and property disruption for commercial and residential customers.
• Water Line Repair and Replacement Water line services including leak detection, pressure issue resolution, and underground line repairs for commercial and residential properties.
• Water Leak Detection Professional water leak detection service to identify hidden leaks and prevent water damage in commercial and residential plumbing systems.
• Slab Leak Detection Specialized detection service for leaks occurring under concrete slab foundations in commercial and residential properties.
• Water Heater Systems Installation, repair, and maintenance services for tank and tankless water heater systems in commercial and residential properties.
• Backflow Testing and Compliance Certified backflow testing and regulatory compliance support services for commercial and residential properties subject to backflow prevention requirements.
• Grease Trap Cleaning Commercial grease trap cleaning service for restaurants, cafeterias, and commercial kitchens to ensure code compliance and reliable drainage.
• Emergency Plumbing Response 24/7 emergency plumbing response service to minimize operational downtime for commercial facilities, staffed via dedicated emergency phone line.
• New Construction and Tenant Build-Outs Plumbing design, rough-ins, and final installations for new construction and commercial tenant build-out projects.
• Frozen Pipe Repair Emergency repair services for frozen or burst pipes to prevent water damage in commercial and residential properties.
• Storm Drain and Sump Systems Flood prevention and stormwater management services including sump pump installation and maintenance.
• Plumbing Installation New fixture, system upgrade, and code-compliant plumbing installation services for residential and commercial properties.
• Gas Line Plumbing Gas line installation and repair services for residential and commercial properties.

Quantifiable outcome

• Reduced emergency service frequency through PlumbGuard preventive maintenance programs
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Expansion highlights5 records

Direct peers

• Mr. Rooter Plumbing: Mr. Rooter is a Neighborly-owned franchise network providing residential and commercial plumbing services including drain cleaning, water heater work, and sewer line replacement. It competes head-to-head with Plumbing & Drain Professionals for commercial service contracts and preventive maintenance relationships.
• Zoom Drain: Zoom Drain is a franchise specializing in drain and sewer services for residential and commercial customers, with hydro jetting, camera inspection, and trenchless repair capabilities. It directly competes with Plumbing & Drain Professionals on the drain-and-sewer commercial side of the service portfolio.
• Benjamin Franklin Plumbing: Benjamin Franklin Plumbing is a national franchise focused on residential and light commercial plumbing with an emphasis on punctuality, transparent pricing, and emergency service. It is directly comparable in service mix, on-demand response model, and maintenance-offering positioning.

Regional players

• Bill Howe Plumbing, Heating & Air: Bill Howe is a long-standing independent plumbing (and HVAC) service company in San Diego offering residential and commercial service, drain cleaning, and maintenance programs. It is comparable to Plumbing & Drain Professionals as a similarly-sized regional owner-operated plumber with recurring maintenance offerings, though it serves a different metro.
• Apex Plumbing, Heating & Air: Apex Plumbing is a Central Ohio plumbing and HVAC service provider serving residential and commercial customers. It competes with Plumbing & Drain Professionals for the same commercial property manager accounts within the Greater Columbus market.
• R & T Plumbing, Heating & Drain Service: R & T Plumbing is a multi-generation independent plumbing and drain service company operating in Central Ohio. It is directly comparable as a fellow owner-operated Columbus-area competitor bidding on the same commercial and residential service work.
• Blue Collar Plumbing & Drain: Blue Collar Plumbing & Drain is an independent Columbus-area plumbing and drain service company focused on residential and commercial work. It is a direct local competitor for one-time service calls and preventive maintenance contracts in the same geography.

Broad incumbents

• HomeServe USA: HomeServe partners with municipalities and utilities to offer repair service plans and emergency response for residential plumbing, sewer, and water line issues. It is a comparable subscription-style service business model for in-home plumbing protection, though it operates as a national network rather than regional operator.
• American Residential Services (ARS) / Rescue Rooter: ARS/Rescue Rooter is a large, sponsor-backed national provider of residential HVAC, plumbing, and drain services across the U.S. It is a broad incumbent competitor for both one-time service calls and commercial facility maintenance contracts.
• Roto-Rooter: Roto-Rooter is the largest U.S. plumbing and drain cleaning franchise, offering residential and commercial plumbing, sewer, and water damage services. It is directly comparable to Plumbing & Drain Professionals as a national incumbent competing for the same commercial drain cleaning, hydro jetting, and emergency response work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks1 record

Key highlights1 record

Customer concentration

• YouTubeyoutube.com/channel/UCLki3X55Gg0s9xJf-2G6eXw
• Facebookfacebook.com/plumbinganddrainprofessionals/?fref=ts

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Plumbing & Drain Professionals