PledgeManager by Kicktraq
PledgeManager by Kicktraq is a cloud-based, white-label SaaS platform that helps crowdfunding project creators manage post-campaign backer surveys, payments, and fulfillment for Kickstarter and adjacent campaigns.
- Company typePrivate
- Founded2015
- HeadquartersColumbus, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What PledgeManager by Kicktraq does
PledgeManager is a cloud-based SaaS platform operated by Kicktraq, Inc., a privately held Ohio corporation founded in 2015 and headquartered in Westerville, Ohio (Columbus area). The platform serves crowdfunding project creators — primarily on Kickstarter and adjacent platforms — by providing a white-label, post-campaign pledge management portal that handles backer surveys, data collection, additional payments, digital and physical fulfillment coordination, and backer support. Backers access projects through creator-branded personalized URLs, and the product is positioned as an invisible backend that preserves creator brand identity and isolates data per project.
The product surface is built around a small set of capabilities: a white-label backer portal with customizable URLs and messaging, a mobile-optimized survey interface, a unified fulfillment tracking experience, digital delivery of files, codes, and referral links, and integrated payment processing via Stripe and PayPal/Braintree. Data and payment handling are routed through third-party processors that maintain PCI-DSS compliance, and the company publishes GDPR and CCPA commitments. There is no public API, SDK, or mobile app.
The business model combines a flat per-backer fee paid upfront per project, a percentage-based service fee on each transaction processed through the platform, and hourly-billed custom services for non-standard data handling or development. Distribution is fully self-serve via pledgemanager.com, with acquisition driven by organic search, social media, Reddit, conventions, and word-of-mouth referrals from the crowdfunding creator community. The company operates as a micro-business with 1–10 employees, no disclosed external funding, and no public ticker.
PledgeManager by Kicktraq firmographics
Firmographics- Name
- PledgeManager by Kicktraq
- Legal name
- Kicktraq, Inc.
- Website
- https://pledgemanager.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- PledgeManager by Kicktraq is a cloud-based, white-label SaaS platform that helps crowdfunding project creators manage post-campaign backer surveys, payments, and fulfillment for Kickstarter and adjacent campaigns.
- Ownership category
- akta.pro rank
PledgeManager by Kicktraq industry classification
Industry- Product category
- Crowdfunding Fulfillment Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Creator Fundraising & Crowdfunding Platforms (Recurring/Project-Based) (MPACAFAJ)
Keywords
Where PledgeManager by Kicktraq is headquartered
LocationHeadquarters
- HQ city
- Columbus
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
PledgeManager by Kicktraq business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Per-Backer Fee (Platform Access): Upfront one-time flat fee based on the number of backers imported into PledgeManager for each project. Due upon commencement of PledgeManager services. Covers configuration, setup, testing, and standard support.
- Service Fee (Transaction Processing): Percentage-based fee on each transaction made between a Backer and Project Creator through PledgeManager. Usually paid automatically through each transaction by Backers. Applies to additional payments made on the platform.
- Custom Services: Ad hoc requests for services including manual data entry of select backers, data manipulation, and custom software development for unique requirements. Billed at an hourly rate per mutual statement of work.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Flat per-backers fee for platform access per project |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
PledgeManager by Kicktraq product offering
Product offeringCore offering
PledgeManager is a cloud-based SaaS platform that enables crowdfunding project creators to manage post-campaign fulfillment for their backers. The platform provides backer survey collection, pledge tracking, additional payment and add-on processing, digital and physical reward delivery, customer support tools, and a white-labeled backer portal hosted on creator-personalized URLs. It is operated by Kicktraq, Inc. and integrates payment processing via Stripe and PayPal.
Product overview
PledgeManager is a unified SaaS platform for crowdfunding fulfillment management. The core PledgeManager platform enables creators to manage post-campaign backer relations, track pledges, coordinate physical and digital fulfillment, and provide support — all under the creator's own branding on a white-label, personalized URL.
Differentiator
Problem solved
Functional benefit
Products and services
- PledgeManager A cloud-based SaaS platform that enables crowdfunding project creators to manage post-campaign fulfillment, including backer surveys, pledge tracking, additional payments, digital and physical reward delivery, and backer support — all delivered through a white-label, creator-branded portal on personalized URLs.
Companies that use PledgeManager by Kicktraq
Customer profileSegments2 records
Ideal customer profiles1 record
PledgeManager by Kicktraq technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature5 records
PledgeManager by Kicktraq partnerships and signals
Strategic signalRecent moves4 records
Expansion highlights3 records
PledgeManager by Kicktraq competitors and assessment
Company assessmentEmerging players
- Koji: Koji is a creator commerce platform offering tools for digital goods, fan engagement, and monetization. It is an emerging player in the creator economy space that overlaps with PledgeManager's value proposition of helping creators sell and deliver digital rewards to backers.
- Gameosity Pledge Manager: Gameosity operates a pledge management service focused on the tabletop gaming and hobby segment of crowdfunding. It is a smaller, niche competitor that overlaps with PledgeManager in core functionality but focuses on a specific creator vertical.
Broad incumbents
- Shopify: Shopify is a major e-commerce platform increasingly used by crowdfunding creators for post-campaign storefronts and pre-order management. As Shopify expands creator-focused features, it represents a competitive threat that could absorb portions of PledgeManager's value proposition.
- Patreon: Patreon is a broader creator monetization platform serving independent creators with subscriptions and fan funding. While its core model is recurring membership rather than project-based crowdfunding, it represents an adjacent category of creator economy tooling that PledgeManager could expand into.
- Kickstarter: Kickstarter is the primary crowdfunding platform whose creators PledgeManager serves. While not a direct pledge management competitor, Kickstarter controls the upstream ecosystem (data formats, creator relationships, potential future native fulfillment features) and is the most important platform dependency for PledgeManager.
- Indiegogo: Indiegogo is another major crowdfunding platform serving as both an ecosystem source and a potential competitor. Like Kickstarter, it provides the campaign infrastructure that PledgeManager extends with post-campaign fulfillment, and represents a key distribution channel.
Direct peers
- BackerKit: BackerKit is the most direct competitor to PledgeManager, offering post-campaign pledge management, backer surveys, and fulfillment tools for Kickstarter and Indiegogo creators. It serves the same SMB creator segment with very similar functional features (surveys, add-ons, fulfillment tracking) and is the canonical alternative buyers compare.
- CrowdOx: CrowdOx is a pledge management platform for crowdfunding campaigns with a similar feature set including backer surveys, store add-ons, and fulfillment tracking. It directly competes for the same creator customer base in the Kickstarter ecosystem.
- BackerTracker: BackerTracker provides backer survey and pledge management services for Kickstarter campaigns, competing head-to-head with PledgeManager for tabletop and creator-led projects. It targets the same post-campaign use case with comparable survey and add-on functionality.
Others
- Funded Today: Funded Today is a crowdfunding marketing agency that helps creators launch and promote campaigns. While it does not provide pledge management, it serves the same creator customer base and represents a complementary ecosystem player that could partner with or compete against PledgeManager in the creator services stack.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
PledgeManager by Kicktraq social profiles
Digital presencePledgeManager by Kicktraq compliance and trust
Trust signalCompliance3 records
PledgeManager by Kicktraq financial estimates
Financial estimateRevenue estimate
Valuation estimate
PledgeManager by Kicktraq leadership team
Management profileNumber of profiles
PledgeManager by Kicktraq funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PledgeManager by Kicktraq M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PledgeManager by Kicktraq
What does PledgeManager by Kicktraq do?
PledgeManager is a cloud-based SaaS platform that enables crowdfunding project creators to manage post-campaign fulfillment for their backers. The platform provides backer survey collection, pledge tracking, additional payment and add-on processing, digital and physical reward delivery, customer support tools, and a white-labeled backer portal hosted on creator-personalized URLs. It is operated by Kicktraq, Inc. and integrates payment processing via Stripe and PayPal.
Is PledgeManager by Kicktraq a public or private company?
PledgeManager by Kicktraq is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was PledgeManager by Kicktraq founded?
PledgeManager by Kicktraq was founded in 2015. It employs 1 to 10 people.
Where is PledgeManager by Kicktraq based?
PledgeManager by Kicktraq is headquartered in Columbus, United States, in the North America region.
How does PledgeManager by Kicktraq make money?
Three revenue lines are on record. Per-Backer Fee (Platform Access) is the primary driver. The others are service Fee (Transaction Processing) and custom Services.
Who are PledgeManager by Kicktraq's main competitors?
Emerging players on record are Koji and Gameosity Pledge Manager. Broad incumbents are Shopify, Patreon, Kickstarter and Indiegogo. Direct peers are BackerKit, CrowdOx and BackerTracker. Funded Today is listed as an others.
Does PledgeManager by Kicktraq have an API?
No public API is recorded for PledgeManager by Kicktraq.
What industry is PledgeManager by Kicktraq in?
PledgeManager by Kicktraq's product category is Crowdfunding Fulfillment Software. Its primary akta.pro industry code is MPACAFAJ, Creator Fundraising & Crowdfunding Platforms (Recurring/Project-Based). Its NAICS code is 518 and its SIC code is 7372.