CrowdOx
CrowdOx is web-based pledge management software for Kickstarter and Indiegogo project creators, providing post-campaign surveys, address verification, order management, and fulfillment exports. The platform has served 2,500+ campaigns and processed 3M+ orders since 2014.
- Company typePrivate
- Founded2014
- HeadquartersSan Francisco, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What CrowdOx does
CrowdOx is a web-based pledge management platform that helps Kickstarter and Indiegogo project creators run the post-campaign phase of crowdfunding, which involves verifying backer addresses, confirming reward selections, collecting additional funds through upgrades and extras, and exporting order data to fulfillment partners. The platform is built around three surfaces: a creator-facing management portal (manage.crowdox.com), a backer-facing self-service portal (portal.crowdox.com), and an API that syncs with Kickstarter and Indiegogo for data import and with third-party logistics providers for order export. Core technical features include a dynamic survey system, third-party address verification, digital fulfillment with license management, segmented order management, per-product and weight-based shipping rate calculation, and customizable email templates for the full backer communication lifecycle.
The company monetizes through three streams: transaction fees on payments processed via PayPal and Stripe during survey completion, upfront platform fees paid by project creators, and professional services billed at $125.00 USD per hour for custom development and configuration work. The go-to-market motion is product-led and self-serve, with creators discovering the platform through its Kickstarter and Indiegogo integrations, organic content marketing, an email newsletter, and a help center. CrowdOx's target customers are individual project creators and small teams running crowdfunding campaigns, with 2,500+ projects and 3 million+ orders processed cumulatively since 2014. CrowdOx is privately held, headquartered at 1265 Folsom Street in San Francisco, and has been a subsidiary or sibling brand of BackerKit (legal entity Diaspora, Inc.) since 2026.
CrowdOx firmographics
Firmographics- Name
- CrowdOx
- Legal name
- Diaspora, Inc.
- Website
- https://crowdox.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CrowdOx is web-based pledge management software for Kickstarter and Indiegogo project creators, providing post-campaign surveys, address verification, order management, and fulfillment exports. The platform has served 2,500+ campaigns and processed 3M+ orders since 2014.
- Ownership category
- akta.pro rank
CrowdOx industry classification
Industry- Product category
- Crowdfunding Pledge Management Software
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Creator Fundraising & Crowdfunding Platforms (Recurring/Project-Based) (MPACAFAJ)
Keywords
Where CrowdOx is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CrowdOx business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure
Revenue model
- Transaction Fees: Transaction fees collected on payments processed through the platform (via PayPal or Stripe) or in periodic bulk transfers. This is the primary revenue stream from facilitating backer payments during survey completion.
- Upfront Platform Fees: Project creators pay upfront fees for using the platform, separate from transaction-based fees.
- Professional Services: Custom development work and large configuration jobs are billed at $125.00 USD per hour. This covers non-standard development requests beyond normal support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Professional Services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
CrowdOx product offering
Product offeringCore offering
CrowdOx provides pledge management software that enables Kickstarter and Indiegogo project creators to run post-campaign backer surveys, verify orders and addresses, sell upgrades and extras, manage orders with segmentation, and export fulfillment-ready data to shipping providers. The platform operates through a Creator Management Portal for project administration and a Backer Portal for customer self-service, with native API sync to Kickstarter and Indiegogo.
Product overview
CrowdOx is pledge management software that functions as a single unified platform for Kickstarter and Indiegogo project creators. The core CrowdOx Pledge Management Platform enables creators to send surveys that increase funding and verify backer orders. The platform consists of the Creator Management Portal (manage.crowdox.com) for project administration, the Backer Portal (portal.crowdox.com) for customer self-service, and various integrated features including Dynamic Survey System, Digital Fulfillment, Order Management, Address Verification, Shipping Management, Export Tools, and Email Communication System. The platform syncs with Kickstarter and Indiegogo via API and exports data to fulfillment partners including ShipStation, ShipBob, Ship Naked, Easyship, Floship, Celery, and Shopify.
Differentiator
Problem solved
Functional benefit
Products and services
- CrowdOx Pledge Management Platform Pledge manager software that enables Kickstarter and Indiegogo project creators to send surveys that increase funding and verify backer orders. It bundles dynamic surveys, digital fulfillment, order management, address verification, and shipping integration into a single platform.
- Creator Management Portal Admin tool for project creators to view or manage their projects, track pledges, manage backers, configure reward levels, process shipping, and handle order exports.
- Backer Portal Self-service portal for project backers to view and manage their orders, access surveys, update shipping addresses, and access digital rewards.
- Digital Fulfillment Module Capability that enables creators to sell digital downloads, create and manage digital products, and verify license keys with fraud protection, including digital product distribution via email.
- Address Verification Service Third-party address verification service (domestic and international) integrated into the checkout process that helps prevent lost or returned packages due to address typos.
Quantifiable outcome
- Average of 12% added funding from original crowdfunding campaigns
- +2 more outcomes
Companies that use CrowdOx
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles1 record
CrowdOx technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature6 records
CrowdOx partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and major.
- KickstartercoreDirect API integration allowing creators to import their Kickstarter campaign data including number of backers, amount pledged, and reward levels. This is a core integration for the platform's functionality.
- IndiegogocoreDirect API integration allowing creators to import their Indiegogo campaign data. Core integration similar to Kickstarter for project data synchronization.
- ShipStationcoreIntegration partner for exporting order data. CrowdOx provides robust, segmented data exports compatible with ShipStation for fulfillment operations.
- ShipBobmajorIntegration partner for exporting order and shipping data to ShipBob's fulfillment network.
- EasyshipmajorIntegration partner for exporting order and shipping data to Easyship's logistics platform.
- FloshipmajorIntegration partner for exporting order and shipping data to Floship's fulfillment services.
- Ship NakedmajorIntegration partner for exporting order and shipping data to Ship Naked's fulfillment services.
- PayPalcorePayment processing partner for handling backer transactions during surveys. PayPal is used alongside Stripe for payment collection.
- StripecorePayment processing partner for handling backer credit card transactions during surveys. Core payment infrastructure alongside PayPal.
- ShopifymajorIntegration partner for e-commerce data synchronization with Shopify stores.
- BackerKitcoreCrowdOx has joined the BackerKit team. BackerKit is a related company (Diaspora, Inc.) that provides complementary services for crowdfunding campaign management. The companies operate under the same corporate umbrella.
Scale indicators5 records
Recent moves7 records
Expansion highlights4 records
CrowdOx competitors and assessment
Company assessmentOthers
- Stripe: Stripe is a payment processing partner used by CrowdOx for backer transactions during surveys. As a payments infrastructure provider it is an ecosystem enabler, not a competitor in pledge management.
- ShipStation: ShipStation is a fulfillment partner that receives CrowdOx data exports. It is an ecosystem participant rather than a direct competitor — its capabilities complement rather than replace CrowdOx's pledge-survey workflow.
Direct peers
- BackerKit: BackerKit is the most direct peer — a pledge management platform for Kickstarter and Indiegogo creators — and is now CrowdOx's parent brand following the 2026 combination. Both serve the same project-creator use case with overlapping survey, address verification, and fulfillment-export functionality.
- PledgeBox: PledgeBox is a direct competing pledge manager serving Kickstarter and Indiegogo creators with post-campaign surveys, add-on sales, and backer management — essentially the same workflow CrowdOx monetizes.
Broad incumbents
- Indiegogo: Indiegogo is the second crowdfunding platform CrowdOx integrates with, providing the second half of CrowdOx's addressable creator base. Platform-level tools (InDemand, Indiegogo InDemand) offer alternatives to CrowdOx's post-campaign survey stack.
- Shopify: Shopify is a broader e-commerce incumbent and a CrowdOx integration partner. While not a direct pledge manager, Shopify's preorder and digital-fulfillment features overlap with CrowdOx's digital fulfillment and preorder-store capabilities.
- Kickstarter: Kickstarter is the broader incumbent platform that anchors CrowdOx's funnel and a potential internal competitor — its native pledge tools are a substitute, and any change in its API or first-party pledge management policy directly affects CrowdOx.
Emerging players
- Funded Today: Funded Today is a crowdfunding marketing/advertising agency focused on the same Kickstarter/Indiegogo creator segment. While not a software peer, it competes for the same creator wallet and overlaps in the campaign-upside narrative CrowdOx sells.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
CrowdOx social profiles
Digital presenceCrowdOx financial estimates
Financial estimateRevenue estimate
Valuation estimate
CrowdOx leadership team
Management profileNumber of profiles
CrowdOx funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CrowdOx M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CrowdOx
What does CrowdOx do?
CrowdOx provides pledge management software that enables Kickstarter and Indiegogo project creators to run post-campaign backer surveys, verify orders and addresses, sell upgrades and extras, manage orders with segmentation, and export fulfillment-ready data to shipping providers. The platform operates through a Creator Management Portal for project administration and a Backer Portal for customer self-service, with native API sync to Kickstarter and Indiegogo.
Is CrowdOx a public or private company?
CrowdOx is a private company. It is classified as corporate owned and is currently operating.
When was CrowdOx founded?
CrowdOx was founded in 2014. It employs 1 to 10 people.
Where is CrowdOx based?
CrowdOx is headquartered in San Francisco, United States, in the North America region.
How does CrowdOx make money?
Three revenue lines are on record. Transaction Fees are the primary driver. The others are upfront Platform Fees and professional Services.
Who are CrowdOx's main competitors?
Others on record are Stripe and ShipStation. Direct peers are BackerKit and PledgeBox. Broad incumbents are Indiegogo, Shopify and Kickstarter. Funded Today is listed as an emerging player.
Does CrowdOx have an API?
Yes. CrowdOx offers an API that syncs directly with Kickstarter and Indiegogo crowdfunding platforms, enabling project creators to import backer data. The API also supports data exports to various third-party shipping and fulfillment services.
What industry is CrowdOx in?
CrowdOx's product category is Crowdfunding Pledge Management Software. Its primary akta.pro industry code is MPACAFAJ, Creator Fundraising & Crowdfunding Platforms (Recurring/Project-Based). Its SIC code is 7372.