CASE-UK LIMITED

What CASE-UK LIMITED does

Case-UK Limited (trading as Case-UK C.I.C) is a Wales-based Community Interest Company founded in 2016 by Ian Benbow, delivering mental health, occupational health, and vocational rehabilitation services. Its core offerings are the Able Futures Programme, a 9-month mental health support service providing dedicated Vocational Rehabilitation Consultants with personalised support plans, and the In-Work Support Service, which provides occupational therapy, counselling, and physiotherapy funded entirely by the Welsh Government. Additional service modules include stress control workshops, mindfulness sessions, and an e-Learning platform with educational videos on workplace wellbeing.

The company operates as a professional services organisation rather than a technology platform, with delivery carried out by HCPC-registered occupational therapists, counselling professionals, and HR practitioners. Its underlying technology is limited to a Wix-hosted website, a content/podcast distribution footprint (Just In Case podcast on SoundCloud, social channels on LinkedIn, Facebook and X), and an e-Learning video library — there is no proprietary software product, API, or platform architecture.

Case-UK's business model is grant-funded rather than commercially transacted: services are provided at no cost to individuals or employers because the Welsh Government fully funds the In-Work Support Service. Customer acquisition occurs via Occupational Health referrals, self-referrals, employer partnerships, and business forum introductions, primarily in Wales. The company holds ISO 27001 certification and Green Dragon Standard Level 2 environmental accreditation, and maintains IEP Corporate Affiliate Partner status within the employment and occupational health sector.

Name

CASE-UK LIMITED

Legal name

Case-UK C.I.C

Website

https://case-uk.co.uk

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Case-UK C.I.C is a Wales-based Community Interest Company delivering Welsh Government-funded mental health, occupational health, and vocational rehabilitation services, including the Able Futures programme and In-Work Support Service, to employed individuals, self-employed workers, and employers in Wales.

Ownership category

akta.pro rank

Product category

Occupational Health & Wellbeing Services

NAICS

Vocational Rehabilitation Services (62431), Individual and Family Services (6241), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Workforce Support Services & Case Management (Coaching, Wraparound) (EDAAAOAK)

akta.pro secondary industry

Behavioral Health Care Management & Case Management (HLAEAHAE)

Keywords

• Occupational health services
• Mental health support
• Vocational rehabilitation
• Workplace wellbeing services
• Employee assistance programmes

Headquarters

HQ city

Pentrebach

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. In-Work Support Service: Services are fully funded by the Welsh Government, providing specialist support at no cost to individuals or their employers. This is a publicly funded model rather than direct revenue from customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Case-UK provides mental and physical health support, occupational health, vocational rehabilitation and workplace wellbeing services through qualified clinicians. Its two flagship programmes are Able Futures (a 9-month personal mental health support service delivered by Vocational Rehabilitation Consultants) and the In-Work Support Service (occupational therapy, counselling and physiotherapy for employees, fully funded by the Welsh Government). Supporting offerings include stress control workshops, mindfulness sessions and an e-Learning platform with educational content.

Product overview

CASE-UK C.I.C is a community interest company providing smart health, occupational, and vocational services in Wales. The company operates as a service organisation rather than a software product company. Its core offerings include the Able Futures Programme (a 9-month mental health support programme) and the In-Work Support Service (Welsh Government-funded workplace wellbeing service providing occupational therapy, counselling, and physiotherapy). Additional services include stress control workshops, mindfulness sessions, and vocational rehabilitation. The company also provides e-learning content through its digital platform. All services are delivered by qualified professionals including Vocational Rehabilitation Consultants, HCPC-registered occupational therapists, and HR professionals.

Differentiator

Problem solved

Functional benefit

Brands

• Able Futures Programme: Mental health support programme providing 9 months of personal support to individuals struggling with mental health issues including stress, anxiety, depression, and PTSD.
• In-Work Support Service
• Just In Case Podcast

Products and services

• Able Futures Programme
• In-Work Support Service
• Vocational Rehabilitation Services
• e-Learning Platform

Quantifiable outcome

• Reduction in days lost to illness and cases of lateness
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor, moderate and core.

• Torfaen Business ForumminorStrategic or Co-development PartnerTorfaen Business Forum introduced Case-UK to AP Waters Contractors to provide In-Work Support services, demonstrating a referral/partnership role in expanding Case-UK's employer customer base.
• IEP (Institute of Employment Professionals)moderateStrategic or Co-development PartnerCase-UK holds Corporate Affiliate Partner status with IEP, indicating recognition and partnership within the employment and occupational health sector.
• Able Futures ProgrammecoreStrategic or Co-development PartnerCase-UK delivers the Able Futures programme, a 9-month mental health support service funded by the Welsh Government, providing personal support to individuals with mental health challenges.
• Welsh GovernmentcoreOthersThe Welsh Government fully funds the In-Work Support Service, allowing Case-UK to provide specialist therapeutic interventions at no cost to individuals or employers.

Scale indicators1 record

Recent moves1 record

Expansion highlights4 records

Broad incumbents

• PAM Group: National UK occupational health, physiotherapy, and wellbeing provider delivering counselling, MSK, and vocational support to employer and public-sector clients. Comparable service breadth and customer profile to Case-UK, though operating at significantly larger scale across England and Wales.
• BHSF: UK occupational health and employee benefits group providing EAPs, physiotherapy, mental health support, and wellbeing programmes to employers nationally. Overlaps Case-UK's multi-disciplinary OH/wellbeing portfolio but at much greater scale and across multiple UK regions.
• Mind (National Association for Mental Health): Largest UK mental health charity providing information, support, and workplace wellbeing programmes including Mind's employer wellbeing offers. Partially overlaps Case-UK's mental health support remit, though primarily information/advocacy rather than clinical VR delivery.
• Ingeus: Major UK provider of employment, health, and vocational rehabilitation programmes under government and employer contracts (e.g., Work and Health Programme). Highly comparable to Case-UK's government-funded vocational support but operates at much larger national scale.

Direct peers

• Remploy: UK provider of employment support and vocational rehabilitation services for people with health conditions and disabilities. Directly comparable to Case-UK's VR consultant-led model and government-funded employer engagement, though with national rather than Welsh-only reach.
• Pluss: UK social enterprise delivering vocational rehabilitation, employment support, and workplace wellbeing for people with disabilities and health conditions. Closely comparable to Case-UK in vocational rehabilitation focus, social-enterprise structure, and government-contract funding model.
• Wellbeing People: UK employee assistance programme and workplace wellbeing provider offering counselling, mental health support, and OH referrals to SME and mid-market employers. Comparable EAP-style service model and target customer base to Case-UK's employer-facing In-Work Support Service.
• Health Assured: One of the largest UK employee assistance programme (EAP) and occupational health providers, offering counselling, mental health support, and workplace wellbeing services to employers and individuals. Directly comparable to Case-UK's Able Futures and In-Work Support offerings in model, customer base (UK employers), and service mix.

Emerging players

• Peppy Health: UK employer-funded digital health platform offering specialist support across menopause, fertility, men's health, and mental health. Comparable B2B employer-funded health delivery model and workplace wellbeing positioning to Case-UK, though focused on emerging specialist areas.
• Spill: UK-based workplace mental health platform providing on-demand therapy and EAP-style services to employers via chat-based delivery. Comparable workplace mental health focus to Case-UK but uses a digital-first model rather than case-managed, in-person VR delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/CaseUKLimited
• Facebookfacebook.com/caseuklimited
• LinkedInlinkedin.com/company/case-uk

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CASE-UK LIMITED