Kiks

What Kiks does

KiKS (legal entity KennisisKracht Service B.V.) is a Dutch managed service provider specializing in mobile device lifecycle management for enterprise customers, with a pronounced concentration in the Dutch healthcare sector. Founded in 2018 and headquartered in Arnhem with a registered office in Harderwijk, the company manages 34,800 devices, 53,012 applications, and 29,700 mobile subscriptions while supporting 24,580 end-users on a daily basis. Its core offering is the WARM managed service — a fixed monthly per-device fee covering provisioning, return processing, replacement, automated workflows, on-site and remote support, and full chain 'regie' outsourcing under long-term contracts. The technology backbone combines Mobile Device Management (MDM) and Mobile Application Management (MAM), a central Configuration Management Database (CMDB) integrated with customer systems, and certified Samsung Knox Managed Service Provider capabilities for Samsung device fleets.

KiKS serves two customer segments. Its primary vertical is Dutch healthcare, where it supports named providers such as Levvel, De Zorggroep, Trajectum, Alliade, HVO Querido, Jeugdbescherming Gelderland, Pieter van Foreest, Ihub, ZorgAccent, Pleyade, Parlan, Middin, and ContourdeTwern with a recurring and project-based mix including multi-thousand-device rollouts. Its secondary segment is IT resellers and managed service providers, to whom KiKS positions itself as a complementary iOS/Android specialty partner rather than a competitor, enabling bundled total solutions at end customers. Revenue streams include the recurring WARM managed service, modular remote and on-location support add-ons, project-based rollouts, and analysis/advisory engagements; hardware and software are deliberately not sold directly.

The company operates through direct enterprise field sales supported by channel partnerships, with a marketing mix centered on content marketing, LinkedIn, Instagram, and Facebook. It is privately held and founder-led — Marcel Elsinga as Algemeen Directeur (CEO) and Martijn Raap as co-founder and finance lead — with no external funding rounds, M&A activity, or public-market events disclosed in the available data. Active hiring through an external recruiter (Findr) and a continuing stream of dated 2026 blog posts indicate an operating, growing small services firm rather than a venture-backed hyper-growth profile.

Name

Kiks

Legal name

KennisisKracht Service B.V.

Website

https://kiks.eu

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

KiKS is a Dutch managed service provider that outsources mobile device lifecycle management — provisioning, support, CMDB, and rollouts — for healthcare organizations and complementary IT resellers, operating on long-term per-device contracts under its WARM service model.

Ownership category

akta.pro rank

Headquarters

HQ city

Arnhem

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Managed Services - WARM: Full outsourcing of device management chain for a fixed monthly fee per user/device. Includes provisioning, return processing, replacement, automated linked processes, preparation, repair, stock holding, and logistics. Long-term contracts (years) required for continuity.
2. Project Support Services: One-time project engagements for device migrations, large-scale device replacements, software implementations, and SIM card replacements. Project team handles execution from start to finish, with handoff back to daily support team.
3. Advisory and Consultancy: Analysis and advisory services including CMDB setup and management, IT asset assignment matrix development, and hardware/mobile telephony advisory (though KiKS does not sell hardware itself).
4. Remote Support (Module): Modular add-on to WARM for remote support services where employees easily contact service team for mobile hardware, software, and app support.
5. On-location Support (Module):

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

KiKS provides managed services, support and advisory for enterprise mobile devices and digital workplaces. Its core offering is the WARM managed service, which fully outsources the mobile device lifecycle — provisioning, return processing, replacement, automated linked processes, preparation, repair, stock holding and logistics — for a fixed monthly fee per user/device under long-term contracts. Supporting offerings include project-based rollouts, on-site and remote user support, CMDB setup and management, and analysis/advisory on IT assets and mobile telephony.

Product overview

KiKS is a managed service provider specializing in mobile device lifecycle management for Dutch organizations, particularly healthcare. Their core offering is the WARM managed service model, which provides complete outsourcing of device management operations. The service portfolio centers on Mobile Device Management (MDM) capabilities for smartphones, tablets and laptops, complemented by a Configuration Management Database (CMDB) as the foundational asset tracking system. Additional services include Samsung Knox management for Samsung devices, remote and on-site user support modules, project-based device rollouts, analysis and advisory services, and staff training. The WARM model serves as the primary daily service wrapper, with all other offerings (MDM, CMDB, support, training) integrated within or alongside this core managed services proposition.

Differentiator

Problem solved

Functional benefit

Products and services

• WARM Managed Service KiKS's flagship daily managed service providing full outsourcing of the mobile device lifecycle for a fixed monthly fee per user/device. Covers provisioning, collection, replacement, automated linked processes, preparation, repair, stock holding and logistics under long-term regie contracts.

Quantifiable outcome

• Daily support for 24,580 employees across managed device ecosystem
• +4 more outcomes

Named customers13 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and supporting.

• Samsung (Knox)coreTechnology or IntegrationKiKS is a certified Samsung Knox Managed Service Provider. They offer Knox platform configuration and management for Samsung devices, providing security and management capabilities. KiKS works with Samsung technical and functional specialists to configure and guide all parts of the Knox portfolio. KiKS appears as a verified reseller on Samsung's website.
• IT ResellerscoreChannel Partner/ Reseller/ DistributorKiKS works complementarily with IT resellers and managed service providers. Resellers handle Windows/macOS devices, first/second line support, Azure management, and hardware/accessories while KiKS provides iOS/Android services and user support. This complementary positioning allows bundled total solutions for end customers.
• Managed Service Providers (MSPs)coreChannel Partner/ Reseller/ DistributorKiKS positions itself as complementary to MSP portfolios. MSPs handle broader IT infrastructure while KiKS focuses on mobile device management and user support. Clear division of responsibilities ensures no overlap and maximum customer value.
• Telecom ProviderssupportingOthersKiKS maintains short lines to telecom providers to stay updated on latest technical developments. This enables quick problem resolution for customer SIM and connectivity issues.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Miradore: Finnish-origin cloud-based MDM platform targeting European SMB and mid-market. Comparable in offering mobile/endpoint management to similar customer segments and in regional European orientation.
• Addigy: Apple-focused MDM platform with strong MSP channel presence. Comparable in targeting Apple-device-heavy organizations via managed services delivery models similar to KiKS's channel approach.

Direct peers

• SOTI MobiControl: Enterprise mobility management platform with strong vertical focus on healthcare, retail, and field service. Comparable in target verticals (especially healthcare), MDM functionality, and enterprise mobility positioning.
• ManageEngine (Zoho) Mobile Device Manager Plus: Multi-OS MDM/UEM platform with strong presence in European mid-market. Directly comparable in product capability and target customer segment, often competing against services-led MDM offerings on price.
• Hexnode: Multi-platform unified endpoint management (UEM) vendor covering iOS, Android, Windows, and macOS. Directly comparable as an MDM/UEM solution competing for the same Dutch/European mid-market enterprise customers KiKS serves.
• 42Gears: Unified endpoint management platform with strong mobile device management for Android, iOS, and Windows. Directly comparable in MDM product category and in serving field-based workforces similar to KiKS's healthcare customers.

Broad incumbents

• Microsoft Intune: Microsoft's cloud-based MDM/MAM solution bundled into Microsoft 365 E3/E5 enterprise agreements. Comparable as a dominant MDM platform that organizations may already pay for, creating a competitive or substitution risk for KiKS's value-added layer.
• Jamf: Global Apple-device-focused MDM platform widely used in healthcare and education. Comparable as an MDM layer that enterprises may already own; KiKS sits as a managed services wrapper that can complement or compete with Jamf deployments.
• Cisco Meraki Systems Manager: Cisco's cloud-based MDM offering integrated with broader Meraki networking portfolio. Comparable as a broad incumbent MDM solution often already deployed in enterprise IT environments where KiKS operates.
• Omnissa (formerly VMware Workspace ONE): Enterprise UEM platform spun out of VMware, widely used in large enterprises for multi-OS device management. Comparable as a broad incumbent alternative in the same MDM/UEM category.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/KennisKrachtService
• LinkedInlinkedin.com/company/kennisiskrachtservice
• Instagraminstagram.com/kiksverbindt

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kiks