CITY OF DARIEN

Municipal Government Servicesdarien.il.us

The City of Darien is a home rule municipal government in DuPage County, Illinois, providing public safety, water utility, public works, permitting, and community services to its residents, businesses, and visitors through a diversified tax and fee revenue model.

Company typePublic
Founded1969
HeadquartersDarien, United States
Headcount11–50
GTM typeB2B and B2C
OfferingServices

What CITY OF DARIEN does

The City of Darien is a home rule municipal government in DuPage County, Illinois, incorporated under Illinois state law and serving the residents, businesses, and visitors of Darien. The city provides a comprehensive portfolio of municipal services including public safety (36 sworn police officers plus 9 non-sworn personnel, with K-9, School Resource Officer, and detective functions), fire protection (via a partnership with the Darien-Woodridge Fire Protection District), water utility (sourced from Lake Michigan through the DuPage Water Commission), public works (road maintenance, snow plowing, sewers, storm drains), waste and recycling collection (contracted to LRS), community development and permitting, and senior services including the Ride DuPage subsidized transportation program.

The city's technology infrastructure is built on a stack of third-party civic platforms rather than proprietary systems. The MuniCMS 2.0-powered website (darien.il.us) serves as the primary digital front door, supported by LexisNexis ecrash for online accident reports, FrontlinePSS for citizen reporting and complaints, CodeRED for emergency text notifications, CrimeReports for public crime mapping, and ArcGIS for interactive zoning maps. Recent product launches include the Police Social Worker Program (July 2025), CodeRED emergency notifications (October 2025), and an E-Bike/Personal Mobility Device Ordinance (August 2025).

Revenue is generated through five primary streams: property taxes (primary), water utility fees ($9.75/1,000 gallons for residents), permit and license fees ($25 fence permits, $250 driveway permits, etc.), sales tax (record-high in FY2024-25), and fines and violations. The city also pursues external grant funding, having secured a $100,000 Morton Arboretum tree-planting subgrant and a $298,395 State of Illinois grant for an all-electric truck in 2025, while a $1.3M Metropolitan Mayors Caucus EV charging grant was subsequently withdrawn by the federal government.

CITY OF DARIEN firmographics

Firmographics

Name: CITY OF DARIEN
Legal name: City of Darien
Website: https://darien.il.us
Company type: Public
Founded year: 1969
Operating status: Operating
Headcount range: 11–50 employees
Short description: The City of Darien is a home rule municipal government in DuPage County, Illinois, providing public safety, water utility, public works, permitting, and community services to its residents, businesses, and visitors through a diversified tax and fee revenue model.
Ownership category
akta.pro rank

CITY OF DARIEN industry classification

Industry

Product category: Municipal Government Services
NAICS: Administration of Urban Planning and Community and Rural Development (92512), Justice, Public Order, and Safety Activities (922), Administration of Housing Programs, Urban Planning, and Community Development (9251)
SIC: Water Supply (4941), Refuse Systems (4953)
akta.pro primary industry: Mayor/City Manager & General Administration (BPAIACAA)
akta.pro secondary industries: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Economic Development & Business Licensing (Local) (BPAIACAN), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Smart Cities & Urban Innovation Programs (Digital Planning, Civic Tech for Cities) (BPAIANAJ)

Keywords

Municipal government services
Local government administration
Public safety services
Public works
Community development

Where CITY OF DARIEN is headquartered

Location

Headquarters

HQ city: Darien
HQ country: United States
HQ region: North America

Offices3 records

Markets served

CITY OF DARIEN business model

Business model

GTM type: B2B and B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Others

Revenue model

Property Taxes: Primary revenue source for general city operations, police, fire protection, and municipal services.
Water Utility Fees: Residential water rate of $9.75 per 1,000 gallons; unincorporated homes pay $11.70 per 1,000 gallons. Includes fixed charges of $10 for Darien residents and $12 for unincorporated homes to cover water system operations.
Permit and License Fees: Building permits, fence permits ($25), driveway permits ($250), generator permits, pool permits, and business licenses generate revenue for community development services.
Fines and Violations: Parking ticket fines, ordinance violation penalties, and traffic fines collected through the Police Department.
Sales Tax Revenue: The city's business community generates sales tax revenue, with 2024-25 producing the highest sales tax ever recorded.

Pricing tiers

Model	Billing	Price
Subscription	Monthly	Water service for Darien residents
Subscription	Monthly	Water service for unincorporated homes
Unit Pricing	Pay-as-you-go	Wood chip delivery for Darien residents
One time/ perpetual license	Pay-as-you-go	Patio and walkway permit
One time/ perpetual license	Pay-as-you-go	Residential fence permit
One time/ perpetual license	Pay-as-you-go	Driveway permit

Go-to-market motion3 records

Distribution channels6 records

Marketing channels9 records

CITY OF DARIEN product offering

Product offering

Core offering

The City of Darien is a municipal government that provides local government services to its residents and businesses, including public safety, public works, building and code enforcement, recreation, and community development activities.

Product overview

The City of Darien operates as a municipal government providing comprehensive public services through a digital platform built on MuniCMS 2.0. The city's service portfolio includes core government operations (Administration, City Clerk, City Treasurer, Community Development, Fire, Municipal Services, Police, Senior Services, and Utilities) delivered via the official website darien.il.us. Key citizen-facing digital services include the Police Social Worker Program (mental health/crisis response), Online Citizen Reporting via FrontlinePSS, Online Accident Reports via LexisNexis ecrash, CodeRED Emergency Notifications, Video Camera Registry, and EV Readiness Program. The city provides 24/7 digital access to news, event calendars, Direct Connect e-newsletter subscriptions, public records (FOIA), service requests, and permit applications. Environmental programs include Adopt-A-Drain, tree planting initiatives, and EV charging infrastructure planning.

Differentiator

Problem solved

Functional benefit

Brands

Darien Business Alliance (DBA): A business alliance supporting and promoting Darien businesses and community events
Direct Connect

Quantifiable outcome

Record-high sales tax revenue in 2024-25
+2 more outcomes

Companies that use CITY OF DARIEN

Customer profile

Named customers3 records

Segments4 records

Ideal customer profiles1 record

CITY OF DARIEN technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration5 records

CITY OF DARIEN partnerships and signals

Strategic signal

Partnerships

Twelve partnerships are on record, tiered core, critical and minor.

The Morton Arboretum - Chicago Region Trees Initiative (CRTI)coreStrategic or Co-development Partner · 1 January 2025Awarded $100,000 subgrant in January 2025 to plant approximately 200 new trees in eligible areas by end of Fall 2026. Also received 100 donated trees through an earlier grant.
DuPage Water CommissioncriticalChannel Partner/ Reseller/ DistributorProvides Lake Michigan water to the City of Darien. Since 2012, the Commission has increased water prices by 45%, with an additional 18% increase on January 1, 2015, totaling over 71% increase over three years. The city receives water from the City of Chicago through this partnership.
LRS (Lakeshore Recycling Services)coreChannel Partner/ Reseller/ DistributorContracted waste hauler providing residential refuse, recycling, yard waste, and compost collection. Contact: 844-633-3577. Offers senior refuse program for residents 65+.
Metropolitan Mayors Caucus (MMC)coreStrategic or Co-development PartnerCity participates in MMC's Environmental sub-committee and EV Readiness program. Awarded $1.3 million grant for EV charging stations (later withdrawn by federal government). Bronze level EV Ready Community designation achieved through MMC cohort.
Darien Business Alliance (DBA)coreStrategic or Co-development PartnerPartnership supporting local businesses through membership, events, business directory, and community economic development initiatives.
TruGreenminorChannel Partner/ Reseller/ DistributorProvides pesticide application services on public rights-of-way per Illinois right-of-way law. Products include Finale XL and Sure Guard EZ non-selective herbicides for total vegetative control.
Ride DuPageminorStrategic or Co-development PartnerTransportation program providing bus or taxi services for people with physical or cognitive limitations. Subsidized by partnership of townships, cities, villages, Pace, and DuPage County. Available 24/7 at reduced rates.
Darien-Woodridge Fire Protection DistrictcriticalChannel Partner/ Reseller/ DistributorProvides fire suppression, emergency medical services, and fire prevention for Darien residents through separate fire protection district.
MERIT (Metropolitan Emergency Response and Investigative Team)coreStrategic or Co-development PartnerCounty-wide task force for serious crimes, critical incidents, and law enforcement endeavors. Components include SWAT, Crisis Negotiation, Canine Response, Major Crash Reconstruction, Digital Forensics, and other specialized units.
Aqua BackflowminorChannel Partner/ Reseller/ DistributorCertified backflow tester for lawn sprinkler systems. Contact: [email protected] or (847) 742-2296. Required annual testing per Illinois State Plumbing Code.
DuPage CountycoreStrategic or Co-development PartnerCounty government providing sanitary sewer services (DuPage County Sanitary District), stormwater management, health department services, and other regional programs. Handles overflow sewer calls at 630-964-7503.
Downers Grove Sanitary DistrictminorChannel Partner/ Reseller/ DistributorSanitary sewer services for portions of Darien. After-hours emergency: 630-969-0664.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

CITY OF DARIEN competitors and assessment

Company assessment

Broad incumbents

City of Naperville, IL: Large DuPage County municipality operating the same municipal service portfolio at greater scale. Useful peer for benchmarking service delivery and digital-civic-engagement maturity (Direct Connect-style communications, online permitting).
City of Aurora, IL: Major Illinois municipality and former employer of outgoing Darien Police Chief Greg Thomas. Provides the full municipal service stack at scale and represents a benchmark for police operations, pensions, and city services.

Direct peers

City of Westmont, IL: Nearby DuPage County municipality of comparable population profile delivering the same core municipal services (police, public works, water, community development, senior services). Comparable governance model and revenue mix.
City of Woodridge, IL: Adjacent DuPage County municipality of similar size and character. Comparable because it delivers the same mix of police, public works, water, community development, and senior services to a similar suburban residential/commercial base, and shares the same Darien-Woodridge Fire Protection District.
Village of Lombard, IL: DuPage County municipality offering police, fire, public works, water, community development, and senior services with a comparable property-tax-driven revenue model. Operates as a home rule municipality like Darien.
Village of Lisle, IL: DuPage County municipality with comparable size, demographic profile, and full-service municipal delivery (police, public works, water, community development). Operates within the same DuPage Water Commission supply framework.
Village of Glen Ellyn, IL: DuPage County municipality of similar size and demographic profile delivering comparable police, public works, water, community development, and senior services. Relevant for like-for-like benchmarking of suburban municipal operating models.
Village of Carol Stream, IL: DuPage County municipality with similar population size and full-service municipal operations including police, public works, water, community development, and active TIF programs for commercial corridor redevelopment.
Village of Downers Grove, IL: Neighboring DuPage County municipality that provides sanitary sewer service to portions of Darien. Operates a comparable full-service municipal model including police, public works, water, community development, and TIF-driven redevelopment.
Village of Bolingbrook, IL: Larger DuPage/Will County suburb that delivers the same portfolio of municipal services including police, fire, public works, water utility, senior services, and TIF-based redevelopment — useful upper-bound peer for service breadth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks1 record

Key highlights1 record

Customer concentration

CITY OF DARIEN compliance and trust

Trust signal

Compliance4 records

CITY OF DARIEN financial estimates

Financial estimate

Revenue estimate

Valuation estimate

CITY OF DARIEN leadership team

Management profile

Number of profiles

CITY OF DARIEN funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

CITY OF DARIEN M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CITY OF DARIEN

What does CITY OF DARIEN do?

Is CITY OF DARIEN a public or private company?

CITY OF DARIEN is a public company. It is classified as state government owned and is currently operating.

When was CITY OF DARIEN founded?

CITY OF DARIEN was founded in 1969. It employs 11 to 50 people.

Where is CITY OF DARIEN based?

CITY OF DARIEN is headquartered in Darien, United States, in the North America region.

How does CITY OF DARIEN make money?

Five revenue lines are on record. Property Taxes are the primary driver. The others are water Utility Fees, permit and License Fees, fines and Violations and sales Tax Revenue.

Who are CITY OF DARIEN's main competitors?

Broad incumbents on record are City of Naperville, IL and City of Aurora, IL. Direct peers are City of Westmont, IL, City of Woodridge, IL, Village of Lombard, IL, Village of Lisle, IL, Village of Glen Ellyn, IL, Village of Carol Stream, IL, Village of Downers Grove, IL and Village of Bolingbrook, IL.

Does CITY OF DARIEN have an API?

No public API is recorded for CITY OF DARIEN.

What industry is CITY OF DARIEN in?

CITY OF DARIEN's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 92512 and its SIC code is 4941.