Johanniter-unfall-hilfe In Osterreich

What Johanniter-unfall-hilfe In Osterreich does

Johanniter-Unfall-Hilfe in Österreich is a registered charitable humanitarian organization (mildtätige Organisation) founded in 1974/1975, headquartered at Ignaz-Köck-Straße 22, 1210 Wien. It operates across four Austrian federal states — Wien, Niederösterreich, Tirol, and Kärnten — delivering an integrated portfolio of emergency rescue and ambulance services (Rettungsdienst, Krankentransport, Organtransport, Rettungshunde), home and residential care (Mobile Pflege, Palliative Care, Hausnotruf, Johanniter Residenz Schichtgründe, Betreubares Wohnen Wilten, Demenz-Wohngemeinschaften), crisis and social support (Wohnungslosenhilfe, Flüchtlingshilfe), first aid and paramedic training, and international humanitarian disaster relief. The organization is supported by approximately 650 trained volunteers and a continuous pipeline of Zivildienst (civil service) placements coordinated with the Austrian Zivildienstserviceagentur.

The business operates through eight wholly-owned mildtätige GmbH subsidiaries that segment rescue services, healthcare/social services, training and research, shared services, and real estate across each operating region. Revenue is generated through four primary streams: recurring Fördermitglied (supporting membership) donations recruited via face-to-face campaigns (predominantly in Tirol), one-time and recurring private donations (tax-deductible under Austrian registration SO 1124), paid first aid and Rettungssanitäter training courses (e.g., €3,300 per paramedic certification), and government-funded managed services contracts covering emergency medical response, patient transport, and care delivery in cooperation with federal and state authorities. A volunteer-driven GTM motion combines event-driven presence at major public festivals (Donauinselfest, Nationalfeiertag), career fairs (BeSt Wien), direct-to-consumer service booking via website and dispatch centers, and a zivi.jetzt campaign targeting Zivildienst applicants.

Underlying technology is standard IT for emergency dispatch, patient record management, course scheduling, and donation processing (FundraisingBox, Viveum, Stripe, PayPal, rapidmail), supplemented by EU-funded research collaborations: the Horizon Europe PANTHEON project piloting a Smart City Digital Twin for disaster simulation, and the FEMtech-funded StärKa research project on crisis resilience for social care organizations. The organization holds registered trademarks on the Johanniter-Unfall-Hilfe name and the eight-pointed Johanniter cross logo. Governance is led by a Präsidium under President Johannes Bucher, with Bundesgeschäftsführerin Mag. Petra Grell-Kunzinger overseeing federal operations.

Name

Johanniter-unfall-hilfe In Osterreich

Legal name

Johanniter-Unfall-Hilfe in Österreich

Website

https://johanniter.at

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Johanniter-Unfall-Hilfe in Österreich is a registered charitable humanitarian organization operating across four Austrian states, delivering emergency rescue, ambulance, mobile nursing, residential care, first aid training, disaster relief, and social support services to individuals, elderly populations, and public-sector partners, funded by donations, course fees, and government contracts.

Ownership category

akta.pro rank

Product category

Emergency Medical and Humanitarian Aid Services

NAICS

Emergency and Other Relief Services (624230), Individual and Family Services (6241), Home Health Care Services (62161), Temporary Shelters (624221)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Educational Services (8200)

akta.pro primary industry

Emergency Response, Assistance & Medical Evacuation Services (THACAEAC)

akta.pro secondary industries

Emergency Shelter, NFIs & Winterization for Displaced Populations (BPADAHAG), Housing Assistance & Homeless Services (BPAGAEAB), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), Skilled Home Health Therapy Services (PT/OT/SLP) (HLADAFAE)

Keywords

• Emergency medical services
• Patient transport
• First aid training
• Mobile nursing care
• Disaster relief

Headquarters

HQ city

Breitenfurt Bei Wien

HQ country

Austria

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Donations and Fördermitgliedschaft (Supporting Membership): Recurring and one-time donations from private individuals. Face-to-face fundraising teams recruit long-term supporting members (Fördermitglieder) who pay regular contributions. Sponsorships and corporate donations also accepted. Donations are tax-deductible in Austria (registration number SO 1124).
2. Training and Course Fees: Revenue from first aid courses, rescue technician training (Rettungssanitäter:in at €3,300 per course), nursing and social care qualification courses, emergency medicine and disaster management training. Subsidized or free for volunteers and civil service participants.
3. Emergency and Healthcare Services (Government Contracts): Government-funded emergency medical services, patient transport, disaster relief operations, and humanitarian aid. Services delivered under public mandate in cooperation with Austrian federal and state authorities (NÖ, Wien, Tirol, Kärnten).
4. Care and Social Services Revenue: Mobile nursing care, palliative care, home help services, emergency home response (Hausnotruf), and supported living residences (Johanniter Residenz Schichtgründe, Betreubares Wohnen Wilten, Demenz-Wohngemeinschaften) generate service fees from clients, social insurance, and government subsidies.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Johanniter-Unfall-Hilfe in Österreich is a charitable humanitarian aid organization that delivers emergency medical and rescue services (Rettungsdienst), patient and accompanied transport (Krankentransport, Betreuter Fahrdienst), mobile nursing, palliative and emergency home care (Mobile Pflege, Pflegenotdienst, Palliative Care, Hausnotruf), residential living with security support (Johanniter Residenz Schichtgründe, Betreubares Wohnen Wilten, Demenz-Wohngemeinschaften), disaster relief and rescue dog operations (Katastrophenhilfe, Rettungshunde), homelessness and refugee support, organ transport, community nursing, and certified first aid and paramedic training (Erste-Hilfe-Kurse, Rettungssanitäter-Ausbildung), with services delivered across Wien, Tirol, Kärnten and Niederösterreich and supported by 650+ trained volunteers.

Product overview

Johanniter-Unfall-Hilfe in Österreich is a humanitarian aid organization offering a comprehensive portfolio of emergency, healthcare, and social services across Austria (Vienna, Tirol, Kärnten, and Niederösterreich). The core offerings include emergency rescue and ambulance services (Rettungsdienst, Krankentransport), home-based care (Mobile Pflege, Pflegenotdienst, Palliative Care), and residential living with security support (Hausnotruf, Johanniter Residenz Schichtgründe, Betreubares Wohnen, Demenz-Wohngemeinschaften). Supporting services include first aid training (Erste-Hilfe-Kurse) and paramedic certification (Rettungssanitäter-Ausbildung), disaster relief (Katastrophenhilfe), rescue dog services, homelessness and refugee assistance, organ transport, community nursing, and research. The organization also operates volunteer (Ehrenamt) and civilian service (Zivildienst) programs. Services are delivered through subsidiaries including Johanniter Österreich Ausbildung und Forschung gemeinnützige GmbH for training, and regional operational companies for each federal state.

Differentiator

Problem solved

Functional benefit

Brands

• superhands: Support program for Young Carers - young people who care for family members. Website: https://www.superhands.at/

Products and services

• Rettungsdienst (Emergency Rescue and Ambulance)
• Krankentransport (Patient Transport)
• Betreuter Fahrdienst (Accompanied Transport)
• Mobile Pflege (Mobile Nursing Care)
• Pflegenotdienst (Emergency Nursing Service)
• Palliative Care
• Hausnotruf (Home Emergency Response)
• Wohnen mit Sicherheitsnetz (Supported Living Residences)
• Erste-Hilfe-Kurse (First Aid Courses)
• Rettungssanitäter-Ausbildung (Paramedic Training)
• Rettungshunde (Rescue Dog Services)
• Katastrophenhilfe (Disaster Relief)
• Wohnungslosenhilfe (Homeless Support)
• Flüchtlingshilfe (Refugee Assistance)
• Organtransport (Organ Transport)
• Community Nursing
• Sanitäts- und Ambulanzdienste (Event Medical Services)
• Forschung (Research)

Quantifiable outcome

• Mobile clinic treated 70+ patients per day during Venezuela earthquake relief mission (June–July 2026), with 14 tonnes of medical supplies deployed.
• +2 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered minor and core.

• Österreichische RettungshundebrigademinorStrategic or Co-development Partner · 3 July 2026Joint performance show at Donauinselfest 2026 'Sicheres Wien – Insel'. Demonstrated search and rescue dog operations, showcasing how trained dogs and handlers work together to locate missing persons rapidly.
• Österreichische WasserrettungminorStrategic or Co-development Partner · 3 July 2026Joint water rescue demonstration at Donauinselfest 2026. Water rescue organization handled water extraction while Johanniter provided on-land patient treatment, showcasing coordinated multi-organization emergency response.
• AVESA (Venezuela)coreStrategic or Co-development Partner · 30 June 2026Local Venezuelan partner for earthquake relief operations. Johanniter Emergency Medical Team donated tents, medicines, and water treatment system to AVESA. Joint distribution of hygiene kits and supplies for women and children in emergency shelters.
• Malteserorden VenezuelacoreStrategic or Co-development Partner · 30 June 2026Local Venezuelan partner receiving Johanniter equipment donation (tents, medicines, water purification system) for ongoing medical operations following the earthquake. Johanniter EMT handover enabled continuation of care.
• Samariterbund WiencoreStrategic or Co-development Partner · 31 December 2025Joint emergency medical services cooperation 'Vier für Wien' for New Year's Eve Silvesterpfad (800,000 visitors). Johanniter operates ambulance station at Neuer Markt. Also partners at Donauinselfest 2026 providing combined 250+ personnel and 7 ambulance stations across the festival site.
• Wiener Rotes KreuzcoreStrategic or Co-development Partner · 31 December 2025Partner in 'Vier für Wien' cooperation for New Year's Eve medical coverage at Wiener Silvesterpfad. Organizations share resources and coordination under the joint 'Vier für Wien' structure.
• MaltesercoreStrategic or Co-development Partner · 31 December 2025Partner in 'Vier für Wien' cooperation for New Year's Eve medical coverage. Also collaborated at Nationalfeiertag celebrations. Represents the broader 'K-Kreis' of Viennese emergency organizations.
• Österreichisches Ökologie-InstitutcoreStrategic or Co-development Partner · 1 January 2025Research partner in the FEMtech-funded StärKa project (24-month project on crisis resilience for social care organizations). Contributes expertise on ecological sustainability and environmental risk assessment for inclusive crisis preparedness.
• uebergrenzendenken - Forschung & wissenschaftliche Beratung e.U.coreStrategic or Co-development Partner · 1 January 2025Research partner in FEMtech StärKa project. Provides scientific consulting and cross-border research expertise for inclusive crisis resilience development.
• Lebenshilfe Wien GmbHcoreStrategic or Co-development Partner · 1 January 2025Research partner in FEMtech StärKa project. Represents people with disabilities, providing essential input on inclusive crisis preparedness approaches and serving as a test case for co-creative workshops.
• EU Horizon Europe (PANTHEON Project)coreStrategic or Co-development Partner · 1 January 2023EU Horizon Europe funded research on catastrophe resilience. Johanniter contributing Smart City Digital Twin (SCDT) technology for risk assessment, training, and decision support in disaster situations.
• ZISA (Zivildienstserviceagentur)coreStrategic or Co-development PartnerAustrian government agency coordinating civil service placements. Johanniter offers Zivildienst positions in emergency transport, rescue services, and transport in Wien, Tirol, NÖ, and Kärnten. ZISA issues placement decisions and provides KlimaTicket Ö Zivildienst benefits.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• St. John Ambulance (UK): International Order of St. John sister organization delivering first aid training, ambulance services, and community response; same heritage and operating model as Johanniter Österreich, although at much larger UK scale.
• Caritas Österreich: Largest Austrian welfare organization operating across 9 states; overlaps with Johanniter in homeless support (Wohnungslosenhilfe), refugee assistance, and elderly care, often as a coordination partner or competitor for the same government funding.
• Diakonie Österreich: Faith-based welfare organization operating nationwide with overlapping services in mobile nursing, refugee assistance, and youth/family support; provides training and care services comparable to Johanniter's social arm.

Direct peers

• Hilfswerk Österreich: Major Austrian provider of mobile nursing, home help, and 24-hour care services; directly comparable to Johanniter's Mobile Pflege, Palliative Care, and Hausnotruf offerings, competing for the same elderly care customers.
• Malteser Österreich / Malteser Hospitaldienst Austria: Companion Order of Malta organization; offers overlapping EMS, patient transport, and humanitarian services, and is partner in the 'Vier für Wien' New Year's Eve medical coverage cooperation alongside Johanniter.
• Arbeiter-Samariter-Bund Österreich (ASBÖ): Austrian aid organization delivering emergency medical services, patient transport, rescue services, and social services. Directly comparable service portfolio and competing for the same volunteer pool and public contracts.
• Samariterbund Wien: Vienna-based aid organization and recurring co-deployment partner for Johanniter at Donauinselfest and Silvesterpfad; offers the same EMS, patient transport, and event medical services within the Viennese market.
• Österreichisches Rotes Kreuz (Austrian Red Cross): Austria's largest aid organization and the dominant national EMS and disaster relief provider; competes with Johanniter for government contracts, volunteer recruitment, Zivildienst placements, and donor share across all four of Johanniter's states.
• Johanniter-Unfall-Hilfe Deutschland: German umbrella of the same international Johanniter organization; operates an EMS, care, and training portfolio comparable to the Austrian entity, including the well-known Hausnotruf product and Johanniter vocational academy.

Regional players

• Volkshilfe Österreich: Austrian social services nonprofit providing housing assistance, social support, and emergency relief for vulnerable populations; smaller and more socially focused than Johanniter but competes in the same funding pools.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/johanniter_at
• Facebookfacebook.com/johanniter.at
• LinkedInlinkedin.com/company/johanniter-at
• Instagraminstagram.com/johanniter.at/?hl=de
• TikToktiktok.com/@zivi.jetzt

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Johanniter-unfall-hilfe In Osterreich