Wiener Rotes Kreuz
Wiener Rotes Kreuz is the Vienna regional association of the Austrian Red Cross, delivering emergency medical services, home nursing care, homeless assistance, disaster relief, event-safety, and first-aid training to the Viennese population through nine district stations and a 24/7 emergency hotline.
- Company typePrivate
- Founded1961
- HeadquartersVienna, Austria
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Wiener Rotes Kreuz does
Wiener Rotes Kreuz is the Vienna State Association (Landesverband Wien) of the Österreichisches Rotes Kreuz (Austrian Red Cross), operating as a regional humanitarian non-profit headquartered in Vienna, Austria. The organization delivers a multi-vertical platform of emergency and social services to the population of Vienna through nine district stations (Bezirksstellen), a dedicated training center (Ausbildungszentrum), and a 24/7 emergency dispatch hotline (Notruf 144). Core service lines include emergency medical services and ambulance transport (Rettungsdienst), professional home-based nursing and care (Pflege und Betreuung), homeless assistance (Wohnungslosenhilfe), disaster relief (Katastrophenhilfe), event-safety and standby medical services (Veranstaltungssicherheit), first-aid training (Erste-Hilfe-Kurse), civil service coordination (Zivildienst), and voluntary social services (Freiwillige Soziale Dienste). Supporting infrastructure includes the Notfall-Dose (an emergency information container for households) and a visiting service (Visitas).
The underlying technology stack is operational rather than digital-product-oriented: emergency dispatch and hotline systems anchor the service backbone, supplemented by standardized physical-information products (Notfall-Dose) and a mobile-accessible e-commerce webshop (Vengolino) operated by subsidiary WRK-Handel GmbH. The organization holds the Spendengütesiegel donation quality seal and maintains a partnership with BAWAG for donation-account processing. Revenue is generated through a hybrid non-profit model: recurring donations and supporting memberships (the primary funding base), professional service fees from event-safety contracts, training-course fees, and government-aligned reimbursement for civilian service coordination and emergency-response operations. Customer segments are diverse and distributed across individuals requiring emergency or care services, volunteers and donors, event organizers and enterprises, and civil service participants — with no single commercial customer concentration.
Wiener Rotes Kreuz firmographics
Firmographics- Name
- Wiener Rotes Kreuz
- Legal name
- Wiener Rotes Kreuz
- Website
- https://wrk.at
- Company type
- Private
- Founded year
- 1961
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Wiener Rotes Kreuz is the Vienna regional association of the Austrian Red Cross, delivering emergency medical services, home nursing care, homeless assistance, disaster relief, event-safety, and first-aid training to the Viennese population through nine district stations and a 24/7 emergency hotline.
- Ownership category
- akta.pro rank
Wiener Rotes Kreuz industry classification
Industry- Product category
- Emergency Medical Services
- NAICS
- Ambulance Services (62191), Emergency and Other Relief Services (624230), Community Food and Housing, and Emergency and Other Relief Services (6242), Individual and Family Services (6241), Community Housing Services (62422)
- SIC
- Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090), Services-Skilled Nursing Care Facilities (8051)
- akta.pro primary industry
- Emergency Medical Care & Field Hospitals (BPADADAC)
- akta.pro secondary industries
- Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC), Emergency Response Team (ERT) Staffing & Incident Management Support (BPABANAD), Emergency Response, Assistance & Medical Evacuation Services (THACAEAC)
Keywords
Where Wiener Rotes Kreuz is headquartered
LocationHeadquarters
- HQ city
- Vienna
- HQ country
- Austria
- HQ region
- Europe
Offices4 records
Markets served
Wiener Rotes Kreuz business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- Donations and Membership: The organization relies heavily on donations from the public and supporting member contributions. Donation account: BAWAG IBAN AT02 6000 0000 9023 0000
- Service Fees (Event Safety): Charges for ambulance services and event safety management at public and private events
- Training Courses: Revenue from first aid courses and other educational programs offered through the training center
- Civil Service Coordination: Manages civilian service placements, likely with government funding support
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
Wiener Rotes Kreuz product offering
Product offeringCore offering
Wiener Rotes Kreuz provides emergency medical services and ambulance transport across Vienna via the Notruf 144 dispatch hotline, complemented by home nursing and care services, homeless assistance (Wohnungslosenhilfe), disaster relief, event safety staffing, and first aid training delivered through the Ausbildungszentrum training center. The organization also coordinates civilian service placements (Zivildienst), distributes the Notfall-Dose emergency information container, and operates ancillary charitable initiatives such as the Art Collectors Club and the Vengolino merchandise webshop.
Product overview
Wiener Rotes Kreuz is a non-profit humanitarian organization providing a comprehensive portfolio of emergency and social services. The offering is organized as a multi-service platform encompassing emergency medical services (Rettungsdienst), nursing and home care (Pflege und Betreuung), homeless assistance (Wohnungslosenhilfe), disaster relief (Katastrophenhilfe), event safety (Veranstaltungssicherheit), and first aid training (Erste-Hilfe-Kurse). Additional services include civil service programs (Zivildienst), emergency preparedness tools (Notfall-Dose), and charitable initiatives like the Art Collectors Club. The organization operates specialized training centers (Ausbildungszentrum) and sub-brands including Vengolino (food delivery webshop) and the Competence Center Event Safety Management.
Differentiator
Problem solved
Functional benefit
Brands
- Vengolino: Online web shop operated by WRK-Handel GmbH for merchandise sales
- Art Collectors Club
- Notfall-Dose
- Competence Center Event Safety Management
Products and services
- Rettungsdienst (Emergency Medical Services) Emergency medical services and ambulance transport provided throughout Vienna, dispatched through the 24/7 Notruf 144 emergency hotline.
- Pflege und Betreuung (Nursing and Care) Professional nursing and home-based care services for individuals requiring personal support and assistance, including elderly and disabled clients.
- Wohnungslosenhilfe (Homeless Assistance) Social services supporting homeless individuals in Vienna, with offerings continuously expanded to address client needs.
- Erste-Hilfe-Kurse (First Aid Courses) First aid training courses teaching life-saving techniques, with diverse course offerings for individuals and organizations.
- Katastrophenhilfe in Wien (Disaster Relief) Disaster relief services providing emergency response and support during catastrophes, including international humanitarian aid deployments.
- Veranstaltungssicherheit (Event Safety Services) Event safety services with ambulance personnel, paramedics, and emergency physicians providing medical standby at concerts, sporting events, and public gatherings.
- Zivildienst (Civil Service Program) Civil service program offering a wide field of activity for civilians to work in a meaningful organization while helping people across humanitarian services.
- Notfall-Dose (Emergency Dose) Standardized emergency information container holding personal health data and critical information for first responders, allowing individuals to prepare for emergencies in advance.
- Vengolino (Food Delivery Webshop) Mobile-accessible webshop for food delivery services operated by subsidiary WRK-Handel GmbH.
- Competence Center Event Safety Management Certificate programs and workshops for event organizers, technicians, restaurateurs, authority representatives, security service providers, and emergency organization personnel, offering training previously unavailable in Austria.
- Freiwillige Soziale Dienste (Voluntary Social Services) Voluntary social services for community support and assistance across Vienna.
- Ausbildungszentrum (Training Center) Dedicated training center for education and professional development in emergency medical and care services.
- Visitas (Visiting Services) Visiting services for individuals requiring regular check-ins and personal support.
- Art Collectors Club Charitable initiative collecting donations for national disaster relief through limited art editions.
Companies that use Wiener Rotes Kreuz
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles4 records
Wiener Rotes Kreuz technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Wiener Rotes Kreuz partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- Österreichisches Rotes Kreuz (Austrian Red Cross)coreAs the Vienna state association of the Austrian Red Cross, Wiener Rotes Kreuz operates within the national Red Cross network, coordinating with 8 other federal state associations and benefiting from shared resources, training standards, and humanitarian mission.
- Art Collectors ClubminorArt Collectors Club supports the Austrian Red Cross by collecting donations through limited art editions for national disaster relief.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Wiener Rotes Kreuz competitors and assessment
Company assessmentDirect peers
- Malteser Hospitaldienst Austria: Austrian branch of the international Order of Malta, providing ambulance, emergency medical, social, and humanitarian services. Operates as a competing welfare organization offering similar service lines to WRK in Austria.
- Volkshilfe Wien: Vienna-based social services organization providing support for homeless and disadvantaged populations. Directly competes with WRK's Wohnungslosenhilfe homeless assistance services within the same geographic market.
- Arbeiter-Samariter-Bund Österreichs: Major Austrian welfare and emergency services organization operating ambulance services, home nursing, disaster relief, and social services nationwide. Directly competes with WRK in Vienna across multiple service lines including ambulance transport, nursing care, and event safety.
- Österreichisches Rotes Kreuz: The Austrian Red Cross is the parent organization and federal federation of which Wiener Rotes Kreuz is the Vienna state association. Operates identical service lines (ambulance, nursing, disaster relief, training, social services) across 8 other Austrian federal states, sharing branding, training standards, and humanitarian mission.
- Johanniter Unfallhilfe in Österreich: Austrian branch of the international Johanniter Order, providing ambulance services, emergency medical response, home nursing, and humanitarian aid in Austria. Directly competes with WRK in Vienna and other Austrian cities across emergency and care services.
- Caritas Wien: Major Vienna-based Catholic welfare organization providing home care, homeless services, and social support to vulnerable populations. Directly competes with WRK's Wohnungslosenhilfe and Pflege und Betreuung service lines in Vienna.
- Hilfswerk Wien: Austrian non-profit providing home-based nursing, elderly care, and family support services. Directly competes with WRK's Pflege und Betreuung home nursing service line in Vienna.
- Berufsrettung Wien (MA 70): Municipal professional ambulance service of the City of Vienna, providing emergency medical response alongside Red Cross services. The municipal competitor in the Vienna ambulance market that shares emergency dispatch responsibilities with WRK.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Wiener Rotes Kreuz social profiles
Digital presenceWiener Rotes Kreuz compliance and trust
Trust signalCompliance1 record
Wiener Rotes Kreuz financial estimates
Financial estimateRevenue estimate
Valuation estimate
Wiener Rotes Kreuz leadership team
Management profileNumber of profiles
Wiener Rotes Kreuz subsidiaries and ownership
Company hierarchySubsidiaries1 record
Wiener Rotes Kreuz funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Wiener Rotes Kreuz M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Wiener Rotes Kreuz
What does Wiener Rotes Kreuz do?
Wiener Rotes Kreuz provides emergency medical services and ambulance transport across Vienna via the Notruf 144 dispatch hotline, complemented by home nursing and care services, homeless assistance (Wohnungslosenhilfe), disaster relief, event safety staffing, and first aid training delivered through the Ausbildungszentrum training center. The organization also coordinates civilian service placements (Zivildienst), distributes the Notfall-Dose emergency information container, and operates ancillary charitable initiatives such as the Art Collectors Club and the Vengolino merchandise webshop.
Is Wiener Rotes Kreuz a public or private company?
Wiener Rotes Kreuz is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Wiener Rotes Kreuz founded?
Wiener Rotes Kreuz was founded in 1961. It employs 1,001 to 5,000 people.
Where is Wiener Rotes Kreuz based?
Wiener Rotes Kreuz is headquartered in Vienna, Austria, in the Europe region.
How does Wiener Rotes Kreuz make money?
Four revenue lines are on record. Donations and Membership is the primary driver. The others are service Fees (Event Safety), training Courses and civil Service Coordination.
Who are Wiener Rotes Kreuz's main competitors?
Direct peers on record are Malteser Hospitaldienst Austria, Volkshilfe Wien, Arbeiter-Samariter-Bund Österreichs, Österreichisches Rotes Kreuz, Johanniter Unfallhilfe in Österreich, Caritas Wien, Hilfswerk Wien and Berufsrettung Wien (MA 70).
Does Wiener Rotes Kreuz have an API?
No public API is recorded for Wiener Rotes Kreuz.
What industry is Wiener Rotes Kreuz in?
Wiener Rotes Kreuz's product category is Emergency Medical Services. Its primary akta.pro industry code is BPADADAC, Emergency Medical Care & Field Hospitals, with a secondary code of BPAGAAAC, Emergency Shelter, Camp Management & Non-Food Items (NFI). Its NAICS code is 62191 and its SIC code is 8300.