Micros B.v.

What Micros B.v. does

Micros Internetdiensten B.V. is a Netherlands-based managed service provider (MSP) founded in 1981 in Schiedam and now headquartered at Oostplein 423, Rotterdam. The company delivers second-generation cloud and workplace outsourcing services to more than 3,000 customers, primarily Dutch small and medium-sized businesses, with dedicated verticals in accounting, healthcare, real estate/housing, and education. Its service portfolio is organized around four pillars: Hosting (application hosting, webhosting, VPS, cloud portal hosting); Workplace Management (Microsoft 365, Office 365, and the proprietary Micros365 / Micros 365 voor Accountancy workspace portal); Security (antivirus, firewalls/UTM, intrusion detection, the SecureMe2 Cyberalarm, NIS2 compliance scanning); and Telephony (VoIP delivered via Broadsoft and Microsoft Teams, plus the Callboard helpdesk queue tool).

The technical backbone is Microsoft-centric, comprising Azure, Microsoft 365, Office 365, and Microsoft Teams integrations, NetApp HCI hyper-converged infrastructure deployed in two ISO 27001-certified Rotterdam-area datacenters with 99.9% uptime SLAs and real-time replication, Cisco DUO for VPN access, Broadsoft for hosted IP telephony, Barracuda for anti-spam, and the Workspace 365 portal platform that powers the Micros365 branded single-sign-on workspace integrating more than 3,000 software applications. Hardware procurement (HP, HP Enterprise, Dell, Cisco, Samsung, ASUS), domain registration (BDREG), Exclaimer email signature management, and per-session training are adjacent revenue lines.

Micros operates a subscription-based revenue model anchored on per-user-per-month pricing for managed ICT services, application hosting, VoIP, and Microsoft licensing, supplemented by hardware margin, hourly professional services (€395 per 3.5-hour training session), and bundling discounts ('Slim stapelen') of up to €2.50 per user per month when customers subscribe to four product groups. Go-to-market is primarily direct sales through named account managers, supplemented by inside sales, software-vendor referral channels (Informant, Plan4Flex, Databas/AccountView, Freepack, Utilize), and partner co-marketing events. Since October 2020, Micros has been owned by MKB Fonds and Uniserver and operates as part of Futureproof Group, having completed three add-on acquisitions: Pharox IT (October 2022), Nedcomp (April 2023), and Magna Cura Automatisering (January 2025).

Name

Micros B.v.

Legal name

Micros Internetdiensten B.V.

Website

https://micros.nl

Company type

Private

Founded year

1981

Operating status

Operating

Short description

Micros Internetdiensten B.V. is a Netherlands-based managed service provider founded in 1981, delivering second-generation cloud, workplace, security, and VoIP outsourcing services to more than 3,000 Dutch SMB and mid-market customers across accounting, healthcare, real estate, and education verticals.

Ownership category

akta.pro rank

Headquarters

HQ city

Rotterdam

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed ICT Services / Desktop Hosting: Monthly subscription-based managed services including online workstation management, desktop hosting, and complete ICT infrastructure outsourcing. Billed per user per month with options for bundled services ('Slim stapelen' stacking discounts for multiple product groups).
2. Application Hosting: Monthly hosting fees for placing customer software in Micros's cloud datacenters. Includes per-user disk space allocation (15GB standard) with additional storage charged at €5.00 per 10GB. Memory provisioned at 2GB base plus 2GB per user, with excess charged at €8.50 per 2GB.
3. Webhosting and VPS: Tiered hosting packages (Instap, Standaard, DeLuxe, DeLuxe Extra) with varying disk space (250MB–3GB), data transfer (10GB–200GB), and features. VPS offered as a standalone product with dedicated virtual server resources.
4. VoIP / HIP Telefonie: Monthly subscription for hosted IP telephony. Pricing scales with number of users and call volumes, with low monthly costs as a key selling point. No investment in on-premise PBX required.
5. Hardware Resale: Sale of hardware including laptops, mobile devices, and networking equipment from brands such as HP, HP Enterprise, Dell, Cisco, Samsung, and ASUS. Revenue generated from hardware margin and partner status pricing advantages.
6. Professional Services and Consulting: Hourly consulting and training services. Training sessions for Office365/Micros365 cost €395.00 per 3.5-hour half-day session, with discounts for multiple sessions booked together. Hourly rates remained unchanged for 2021.
7. Domain Name Registration: Domain name registration and management services through the BDREG (Benelux Domeinnaam Registratie) department, providing personal contact points for domain management and DNS services.
8. Microsoft Licensing Resale: As a Microsoft Gold partner, Micros advises on and resells Microsoft licenses including Office 365, Microsoft 365, and Azure. Revenue derived from licensing margin and consulting fees for license optimization.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Micros is a Dutch managed IT services provider that delivers second-generation cloud solutions to SMBs and healthcare organizations across the Netherlands. Its core offerings span four pillars: Hosting (application hosting, web hosting, VPS, and cloud portal hosting from two ISO 27001-certified Rotterdam data centers), Workplace Management (online desktop/werkplek hosting, Microsoft 365, Office 365, and the branded Micros 365 for Accountancy portal), Security (managed security services and SecureMe2 Cyberalarm outbound traffic monitoring), and Telephony (Broadsoft VoIP and Microsoft Teams telephony with Callboard queue management). Bundled subscriptions are billed per user per month with volume discounts under the 'Slim Stapelen' program, complemented by hardware resale (HP, Dell, Cisco, ASUS) and consulting/training services.

Product overview

Micros B.v. is a managed service provider (MSP) offering second-generation cloud solutions with over 40 years of experience. The portfolio consists of four core service pillars: Hosting (Application Hosting, Webhosting, VPS, Cloud Portal Hosting), Workplace Management ((Online) Werkplek Beheer, Microsoft 365, Office 365, Micros 365 for Accountancy), Security (Veiligheid, Cyberalarm/SecureMe2), and Telephony (VoIP via Broadsoft and Microsoft Teams, Callboard). The company differentiates through comprehensive IT outsourcing with ISO 27001 certified data centers, Microsoft Gold partnership, and integration with over 3000 software applications via Single-Sign-On. Additional services include domain registration (BDREG), email signature management (Exclaimer), hardware procurement, network scanning, and NIS2 compliance scanning. The company operates as part of Futureproof Group since 2020.

Differentiator

Problem solved

Functional benefit

Brands

• Micros 365: Online workplace management solution based on Workspace 365, integrating applications, email, documents and business processes.
• Micros 365 voor Accountancy
• Micros365

Products and services

• Applicatie Hosting (Application Hosting)
• Webhosting
• Virtual Private Server (VPS)
• Cloud Portal Hosting
• (Online) Werkplek Beheer / Desktop Hosting
• Microsoft 365
• Micros 365 voor Accountancy
• Office 365
• VoIP Telefonie (HIP Telefonie)
• Callboard
• Security / Veiligheid
• Cyberalarm (SecureMe2)
• Domeinnaam Registratie (BDREG)
• Exclaimer Email Signature Management
• Microsoft Licenties
• Netwerk- en Werkplekscan
• Open Trainingen
• Hardware
• NIS2 Scan

Quantifiable outcome

• 99.9% SLA uptime guarantee on hosted services
• +3 more outcomes

Named customers16 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability2 records

Feature8 records

Partnerships

15 partnerships are on record, tiered minor and core.

• Magna Cura AutomatiseringminorStrategic or Co-development Partner · 1 January 2025Magna Cura Automatisering is a Ridderkerk-based ICT service provider founded in 2001 by Leo den Hoedt and Ger de Wit. It provides office automation and telephony for SMBs. It was acquired by Futureproof Group and will work closely with Micros, with Frans Poldervaart and Johan Vavier joining its daily leadership alongside the founders.
• ASUScoreChannel Partner/ Reseller/ Distributor · 1 May 2024ASUS awarded Micros its Platinum Partner status — the highest partner level — in 2024. ASUS and Micros also announced a strategic partnership focused on the healthcare sector (GGZ institutions, nursing and home care). This includes specialized certifications for healthcare customers, priority support, high knowledge levels, and additional financial resources for the healthcare market.
• NedcompcoreStrategic or Co-development Partner · 1 April 2023Nedcomp is a Rotterdam-based managed cloud services provider acquired by Futureproof Group in April 2023. It specializes in managed cloud services for the healthcare sector and SMB. Nedcomp's IT infrastructure is being migrated to the Uniserver platform. Frans Poldervaart and Johan Vavier took over daily leadership.
• Pharox ITminorStrategic or Co-development Partner · 1 October 2022Pharox IT was an ICT service provider in Rotterdam acquired by Micros in October 2022 from Conxillium Group. It specialized in workplace automation optimization for SMBs and healthcare institutions. Johan Vavier (commercial director of Pharox IT) joined Micros's management team as commercial lead. Conxillium Group retained Pharox Assurance software activities.
• UniservercoreTechnology or Integration · 28 October 2020Uniserver is a Dutch sovereign cloud platform and market leader in private cloud infrastructure. In October 2020, Uniserver took over Micros's cloud infrastructure and entered a strategic partnership. In December 2025, Micros extended this partnership for five additional years and also migrated Nedcomp's IT infrastructure to the Uniserver platform. Uniserver provides the underlying Infrastructure as a Service for Micros's managed hosting services, bringing 130+ professionals and 25 years of infrastructure expertise. Ronald Bezuur is the founder and managing director.
• Futureproof GroupcoreStrategic or Co-development Partner · 28 October 2020Futureproof Group is a Dutch group of ICT service companies to which Micros was added following the acquisition by MKB Fonds. Roel Blomsma is the director. The group enables collaboration between member companies through shared expertise, resources, training, recruitment, procurement, certifications, and innovation. Micros remains operationally intact under Frans Poldervaart (technical director) and Johan Vavier (commercial director).
• Plan4FlexminorChannel Partner/ Reseller/ Distributor · 1 January 2020Plan4Flex provides staffing software for agencies working with flex migrants. Micros hosts Plan4Flex's Windows-based application in its cloud, enabling both local server and cloud deployment. This follows the 'one-click' principle — the software is immediately available for end users after acquisition, without technical installation work.
• SecureMe2coreTechnology or Integration · 1 January 2020SecureMe2 provides the 'Cyberalarm' monitoring system that Micros resells and integrates into customer environments. The system detects suspicious outbound traffic, connections to malware distributors, and file sharing with external locations, providing real-time alerts and traffic analysis for GDPR compliance.
• MicrosoftcoreChannel Partner/ Reseller/ Distributor · 1 January 2019Micros is a Microsoft Gold Partner (promoted from Silver in 2019) and a Microsoft Hosting Partner. As such, Micros resells and implements Microsoft 365, Office 365, Azure, Teams, and related licenses. Microsoft SPLA license costs are a significant component of Micros's cost structure.
• MBDL-systems / PrinterserviceminorStrategic or Co-development Partner · 1 January 2019MBDL-systems (Printerservice) provides flexible print solutions, document management, and narrowcasting services. Micros and MBDL met through a shared customer and have a complementary partnership. MBDL uses Micros's SecureMe2 cyberalarm for SAM (Scan, Analyse, Manage) monitoring of its data traffic. Both companies follow a similar philosophy of first understanding the customer's situation before proposing solutions.
• InformantminorChannel Partner/ Reseller/ Distributor · 1 January 2019Informant is a Dutch software vendor providing real estate, rental, and VVE (owners association) management software (Informant365). Micros hosts Informant365 in its cloud datacenters. The two companies co-organized an information afternoon at the RDM venue with ~80 attendees to showcase Informant365.
• Broadsoft (now part of Cisco)coreTechnology or Integration · 1 January 2019Broadsoft provides the HIP (Hosted IP) telephony platform that powers Micros's VoIP phone systems. The IAM (Intelligent Application Manager) app allows users to manage calls from mobile or PC as if they were at the office.
• Cisco (DUO Security)coreTechnology or Integration · 1 January 2019Cisco DUO provides soft tokens for secure VPN access in Micros's desktop hosting and cloud portal environments. Users authenticate using DUO tokens for 24×7 worldwide access.
• NetAppcoreTechnology or Integration · 1 January 2018NetApp is a data infrastructure company. Micros was the first company in the Benelux to sign a contract with NetApp for NetApp HCI (Hyper Converged Infrastructure) — the next-generation cloud solution. This technology replaced legacy spinning-disk servers with flash-based systems for the datacenters, providing flexible scalability, further automation, and better cloud connectivity.
• DatabasminorChannel Partner/ Reseller/ Distributor · 1 January 2009Databas has been partnered with Micros for fifteen years. Databas supplies AccountView (Visma) accounting software, and Micros provides the hosting infrastructure for cloud deployment. This is a textbook complementary partnership: Databas handles software installation and customization, while Micros ensures secure and reliable cloud access.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• SLTN: Dutch managed services and cloud provider serving mid-market and SMB customers with workplace, hosting, and security offerings. Comparable in service breadth and Dutch regional focus.
• Wortell: Dutch managed services provider with strong Microsoft focus, serving SMB and mid-market customers with cloud workplace, security, and managed IT services — directly comparable to Micros's core MSP offering and target segment.
• Ctac: Dutch IT services and consultancy firm providing cloud, application management, and business solutions to mid-market Dutch customers. Comparable in scale and Dutch market focus, particularly in retail and business applications.
• Solvinity: Dutch managed cloud and hosting provider serving regulated Dutch customers including government, healthcare, and financial services with sovereign infrastructure. Comparable in compliance focus and Dutch data-residency positioning.
• Uniserver: Dutch sovereign cloud platform and infrastructure partner to Micros, also offering managed cloud services to Dutch SMB and regulated customers. Overlap in cloud hosting and managed services for Dutch mid-market.
• VDX: Dutch managed hosting and cloud provider offering hosting, workplace, and managed services to Dutch SMBs. Comparable in service mix and Dutch SMB customer base, though with stronger hosting-centeredness.
• Conclusion: Large Dutch IT services and consultancy group providing managed services, cloud, and digital transformation to Dutch enterprise and public sector. Comparable in service breadth and Dutch market focus, though typically at larger deal sizes.
• Simac: Dutch IT services group offering managed services, cloud hosting, and retail/vertical technology solutions to SMB and mid-market customers. Comparable in scale, Dutch geographic focus, and broad managed-services portfolio.

Broad incumbents

• Cegeka: Large Benelux IT services company offering managed cloud, workplace, and application services across the Netherlands and Belgium. A broader incumbent that overlaps with Micros's hosting, workplace, and managed services portfolio.
• KPN: Largest Dutch telecom operator offering extensive business ICT services including cloud workplace, security, and managed connectivity to Dutch SMBs and enterprises. A broad incumbent whose business services portfolio directly overlaps Micros's offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/microsinternetdiensten
• Facebookfacebook.com/MicrosInternetdiensten
• LinkedInlinkedin.com/company/micros-internetdiensten

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Micros B.v.