Paricom Pty Ltd

What Paricom Pty Ltd does

Paricom Pty Ltd is a South Australian-based managed IT services provider (MSP) serving small to medium businesses, primary/high/higher education institutions, and government organizations within South Australia. The company's core offering is a tailored managed services agreement providing unlimited remote support, scheduled on-site maintenance, proactive workstation and server monitoring, an allocated primary support engineer, and regular reviews, billed monthly as a single predictable subscription.

Beyond traditional MSP services, Paricom operates a dedicated education vertical practice supporting multi-platform environments including Google Chromebooks, iPads, and Windows devices, alongside Google for Education and Microsoft 365 implementations. The company also delivers cloud services spanning 3CX communications, Microsoft 365, and Google Workspace, leveraging Core-tier partnerships with Microsoft, 3CX, and Google as its primary channel and technology backbone.

The company has extended into cybersecurity with the Paricom Security Awareness Training Platform (training.paricom.com.au/pro), an integrated human risk protection suite that bundles a phishing simulator with auto-enrollment of at-risk staff, an awareness training library with print-ready posters, a 17-category cyber security toolkit of policy templates and checklists, dark-web email exposure scanning, and human risk reduction reporting that claims an average 80% reduction in risk within eight months. Go-to-market is primarily sales-led and relationship-driven, combining direct phone and website contact with content marketing through an active blog and monthly cyber news newsletter.

Name

Paricom Pty Ltd

Legal name

Paricom Pty Ltd

Website

https://paricom.com.au

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Paricom Pty Ltd is a South Australian managed IT services provider delivering managed services, education IT support, cloud services, and a security awareness training platform to SMBs, schools, and government organizations in South Australia.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industry

Security Operations Center (SOC) as a Service (BPAEADAB)

Keywords

• Managed IT services
• Cloud services
• Education IT support
• Security awareness training
• Phishing simulation

Headquarters

HQ city

South Australia

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Managed Services: Paricom offers managed IT services agreements tailored to business requirements. These include unlimited business hours remote support, scheduled maintenance or on-site visits, proactive monitoring of workstations and servers, an allocated primary support engineer, and regular reviews. Revenue is generated through monthly predictable billing.
2. Managed IT Services: Customized managed service agreements providing ongoing IT support, maintenance, monitoring, and dedicated engineering support. Customers receive a single predictable monthly bill with unlimited remote support during business hours.
3. Security Awareness Training Subscription: Subscription-based security awareness training solution for small businesses including monthly phishing campaigns, awareness training, cyber security toolkit, dark-web scanning, and monthly cyber news newsletter.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Paricom is a South Australian Managed Service Provider (MSP) that delivers managed IT services, cloud services (Microsoft 365, Google Workspace, 3CX), and dedicated IT support for primary schools, high schools, and higher education institutions. The company also operates a proprietary cloud-based Security Awareness Training Platform that combines phishing simulations, policy templates, training content, dark-web scanning, and human risk reporting to help small businesses reduce human cyber risk.

Product overview

Paricom is a South Australian IT service company that operates primarily as an MSP (Managed Service Provider) offering managed IT services, education IT support, and cloud services. The company also provides a cloud-based Security Awareness Training Platform (training.paricom.com.au/pro) — a human risk protection platform consisting of several integrated modules: the core Phishing Simulator for spear phishing campaigns with auto-enrollment, a Security Awareness Training module delivering short monthly courses, the Cyber Security Toolkit offering policy templates and checklists across 17 categories, Dark-Web Scanning for email exposure monitoring, and Risk Assessment & Reporting for tracking human risk metrics. These products work together as an integrated platform for small businesses to test, train, measure, and reduce human cyber risk. The company also offers traditional IT managed services including remote support (via Splashtop), managed services agreements, and education IT support.

Differentiator

Problem solved

Functional benefit

Brands

• Paricom Security Portal: Security awareness training and phishing simulation platform at training.paricom.com.au

Products and services

• Managed Services Tailored IT managed service agreement for small to medium businesses that includes unlimited business-hours remote support, scheduled maintenance or on-site visits, proactive monitoring of workstations and servers, an allocated primary support engineer, and regular reviews with a single predictable monthly bill.
• Education IT Support Specialized IT support services for primary schools, high schools, and higher education institutions in South Australia, with over 10 years of experience. Includes support for Google Chromebooks, iPads, Windows desktops/laptops/tablets, Google for Education, Office 365, and internet filtering solutions.
• Cloud Services Cloud-based IT solutions covering implementation and ongoing support for 3CX business communications, Microsoft Office 365, and Google for Work/Google for Education platforms. Provides real-time collaboration, file accessibility, and integration for SMB and education customers.
• Security Awareness Training Platform Cloud-based, subscription human risk protection platform for small businesses that integrates phishing simulations with auto-enrollment of at-risk employees, a cyber security toolkit with policy templates across 17 categories, an extensive library of training videos and awareness posters, dark-web email scanning, and human risk reduction reporting with individual risk profiles, benchmarking, ROI tracking, and export capabilities. Claims average 80% reduction in human cyber risk from baseline within 8 months using monthly phishing campaigns.

Quantifiable outcome

• 80% reduction in human cyber risk from baseline within 8 months using monthly phishing campaigns
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft partnership enabling Paricom to deliver Microsoft 365 solutions, cloud services, and security solutions to their SMB and education clients. The partnership supports managed services, Copilot implementations, and Microsoft security products.
• 3CXcoreTechnology or Integration3CX is listed as one of Paricom's current cloud solutions, suggesting partnership for delivering 3CX business communications solutions to customers.
• GooglecoreTechnology or IntegrationGoogle partnership for delivering Google for Work/Google for Education solutions including Google Chromebooks support and Google Workspace services to educational institutions and businesses.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Hoxhunt: Hoxhunt is a security awareness and phishing simulation platform with measurable human risk reduction metrics and individualized training. It targets the same buyer persona and outcome (reducing clicks on phishing) that Paricom's training platform promises with its 80% risk reduction claim.
• KnowBe4: KnowBe4 is the global market leader in security awareness training and phishing simulation for SMB and enterprise. Paricom's training.paricom.com.au platform uses similar language ("industry-leading phishing simulator", monthly spear phishing campaigns, auto-enrollment) and competes for the same human-risk-reduction budgets.
• Proofpoint Security Awareness: Proofpoint's Security Awareness platform offers phishing simulation, training, and human risk reporting for SMB through enterprise. It competes head-to-head with Paricom's training portal for the same human-risk-reduction budgets.
• Brennan IT: Brennan IT is one of Australia's largest MSPs serving SMB and mid-market with managed services, cloud, and security offerings. Paricom competes for the same Australian SMB customers with similar managed services, Microsoft 365, and security awareness bundles.
• Sophos Phish Threat: Sophos offers phishing simulation and security awareness training bundled with its broader endpoint/network security stack. Comparable to Paricom's phishing simulator and awareness training for SMB customers needing integrated security plus IT services.

Regional players

• Atturra: Atturra is an Australian IT services and managed services provider operating across cloud, cyber, and managed services. Comparable to Paricom in service mix and SMB/enterprise client base, though operating across more Australian states.

Broad incumbents

• Data#3: Data#3 is an Australian IT solutions and managed services company with strong Microsoft partnership delivering cloud, security, and modern workplace services. Paricom competes in the same Microsoft-centric managed services and cloud migration space at a smaller scale.
• DXC Technology Australia: DXC Technology provides end-to-end managed services, cloud, and security solutions in Australia and globally. Relevant as a broad incumbent that competes with local MSPs like Paricom for larger managed services contracts in the same verticals.
• Telstra Enterprise IT Services: Telstra's enterprise IT services arm offers managed cloud, security, and Microsoft 365 services across Australia. It competes with Paricom for South Australian SMB and government clients when customers seek a larger incumbent provider.

Emerging players

• LogMeIn / GoTo Resolve (LastPass): GoTo Resolve bundles RMM and security awareness into a single SMB-focused platform. Comparable to Paricom's combined MSP-plus-security-awareness proposition targeting the same customer profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/paricom-pty-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paricom Pty Ltd