On Point Plumbing & Gas Ltd

What On Point Plumbing & Gas Ltd does

On Point Plumbing & Gas Ltd is a privately held, Alberta-incorporated (Ltd.) plumbing and gas services company founded in January 2016 and headquartered at 4362 82 Ave NW, Edmonton. The company delivers residential and commercial plumbing and gas services across Edmonton and 14 surrounding Alberta communities (St. Albert, Morinville, Beaumont, Spruce Grove, Stony Plain, Leduc, Nisku, Ardrossan, Wabamun, Wizard Lake, Lamont County, Parkland County, Sturgeon County, with limited renovation work in Calgary). Its service portfolio spans 24/7 emergency plumbing (leaking or burst pipes, clogged drains, sewage backup, toilet and faucet repair, hot water tank failures), drain cleaning and sewer maintenance, hot water tank and tankless water heater installation, gas line work for fireplaces, pools, workshops, and appliances, hydronic and in-floor heating, snowmelt systems, furnace maintenance across Carrier/Lennox/Bryant/Goodman/Trane brands, and plumbing renovations. The company holds an exclusive territory distinction as the only certified installer of the Phyn Plus Smart Water Assistant in Edmonton, a third-party connected device that measures water pressure 240 times per second and includes a built-in shut-off valve and leak alerts.

Technically, On Point's "stack" is operational equipment rather than software: a remote video camera inspection system for diagnosing hidden drain lines, mechanical augers (Ridgid-style wound steel cable with interchangeable retrieval, root-cutting, and grease-cutter heads), and portable high-pressure jet-flushing equipment rated up to 1700 psi at 180°F. The Phyn Plus integration is the closest thing to a connected product offering and is delivered via the certification rather than internal R&D.

The business model is transactional and service-based: quote-based pricing with no publicly disclosed rates, a free consultation commitment to walk customers through options, and a 5-year Peace of Mind Warranty covering all installations. Customer acquisition is direct-to-consumer (website booking, 24/7 phone lines at 780-758-9001 and 780-860-0550, Facebook/Instagram organic presence), supplemented by a commercial/field motion targeting businesses, property managers, and multi-family residences. Financing is offered through a partnership with FinanceIt.ca to reduce upfront cost on larger jobs. No formal sales team, no disclosed headcount, no funding rounds, and no M&A activity are present in the data, indicating a bootstrapped, owner-operated local service business rather than an externally scaled enterprise.

Name

On Point Plumbing & Gas Ltd

Legal name

On Point Plumbing & Gas Ltd

Website

https://onpointplumbing.ca

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

On Point Plumbing & Gas Ltd provides residential and commercial plumbing and gas services across Edmonton and 14 surrounding Alberta communities since 2016, including 24/7 emergency response, drain cleaning, gas line installation, and exclusive Phyn Plus smart water system integration.

Ownership category

akta.pro rank

Product category

Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Gas Line Repair & Leak Fix (HSAOAKAB)

akta.pro secondary industries

Gas Appliance Hookup & Disconnect (Stoves, Dryers, Fireplaces, Grills) (HSAOAKAF), New Gas Line Installation & Extensions (HSAOAKAA)

Keywords

• Residential plumbing services
• Commercial plumbing services
• Emergency plumbing repair
• Drain cleaning services
• Gas fitting services

Headquarters

HQ city

Edmonton

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Emergency Plumbing Services: 24/7 emergency plumbing service for urgent needs including leaking pipes, clogged drains, toilet repair, faucet malfunction, sewage backup, and hot water tank issues. Available nights, weekends, and holidays.
2. Drain Cleaning and Sewer Maintenance: Primary specialization in drain cleaning and sewer backup maintenance using mechanical augers and jet flushing. Includes video camera inspections for drain line assessment.
3. Installation Services: Installation of hot water tanks, tankless water heaters, gas lines for fireplaces/pools/workshops/appliances, hydronic heating systems, in-floor heating, snowmelt systems, and furnaces.
4. Maintenance and Servicing: Ongoing maintenance services including plumbing troubleshooting, hot water tank servicing, furnace maintenance (Carrier, Lennox, Bryant, Goodman, Trane brands), and plumbing renovations.
5. Smart Water System Installation: Certified Phyn Plus Smart Water Assistant installation - only certified installer in Edmonton. Device provides HD pressure sensing, built-in shut off valve, leak alerts, and plumbing checks.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

On Point Plumbing & Gas Ltd is a residential and commercial plumbing and gas services provider headquartered in Edmonton, Alberta. The company delivers drain cleaning, sewer maintenance, hot water tank installation, gas line installation, hydronic heating, furnace servicing, and 24/7 emergency plumbing response. It also holds exclusive certification as the sole installer of the Phyn Plus Smart Water Assistant system in Edmonton.

Product overview

On Point Plumbing & Gas Ltd is a residential and commercial plumbing service company offering a portfolio of services centered on drain cleaning, sewer maintenance, emergency plumbing, and water heater installation. The core offering is their drain cleaning and sewer backup maintenance service, supplemented by 24/7 emergency plumbing response and hot water tank services (both traditional and tankless). They are the sole certified installer of the Phyn Plus Smart Water Assistant in Edmonton, an intelligent leak detection device with built-in shut-off capabilities. All plumbing installations are backed by a 5-year Peace of Mind Warranty. Financing options are available through FinanceIt.ca. The company serves Edmonton and surrounding communities including St. Albert, Morinville, Beaumont, Spruce Grove, Stony Plain, Leduc, Nisku, Ardrossan, Wabamun, Wizard Lake, and the counties of Lamont, Parkland, Sturgeon, and Calgary.

Differentiator

Problem solved

Functional benefit

Products and services

• Drain Cleaning & Sewer Service

Quantifiable outcome

• 5-year Peace of Mind Warranty on all installations
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Phyn PluscoreTechnology or IntegrationOn Point Plumbing is the ONLY trained and certified installer of the Phyn Plus Smart Water Assistant system in Edmonton. Phyn Plus measures water pressure 240 times per second to detect leaks, includes built-in shut-off valve, leak alerts, and plumbing diagnostics. This exclusive certification provides a competitive differentiator in the smart home plumbing space.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Roto-Rooter: North America's largest drain cleaning and plumbing service franchise, offering 24/7 emergency plumbing, sewer, and drain services. Overlaps directly with On Point's drain cleaning/sewer and emergency plumbing focus at significantly larger scale.
• Enercare: Canadian home services company providing water heaters, HVAC, plumbing, and electrical to residential customers, including protection plans. Directly comparable to On Point in combining plumbing, hot water tank service, and a recurring service contract model.
• Benjamin Franklin Plumbing: National plumbing franchise focused on residential plumbing, drain cleaning, water heater service, and on-time guarantee positioning. Directly comparable offering with similar warranty-led branding and broad residential plumbing menu.
• Reliance Home Comfort: Canadian home comfort provider offering plumbing, HVAC, water heating, and related residential services across Ontario and parts of western Canada. Comparable to On Point in offering emergency plumbing, water heater installation, and maintenance contracts in a multi-trade service model.
• ARS / Rescue Rooter: Multi-brand residential plumbing, HVAC, and drain service company (including the Rescue Rooter brand). Comparable to On Point in offering an integrated plumbing, drain, and HVAC service menu across multiple U.S. metros, though at much larger scale.
• Mr. Rooter Plumbing: National plumbing franchise providing residential and commercial plumbing, drain cleaning, and emergency services. Comparable in service mix, customer segments, and 24/7 emergency positioning, with a competing franchise-network model.

Broad incumbents

• Direct Energy / NRG Home (Canada): Canadian home services arm of a large North American energy retailer offering HVAC, plumbing, electrical, and home protection plans. Broader incumbent serving a similar residential home services menu with bundled contracts.
• HomeServe: Home repair services network offering membership-based coverage for plumbing, gas lines, water heaters, and other in-home systems. Comparable at the offering level (gas line repair, water heater service) but operates a network/insurance model rather than a directly employed technician model like On Point.

Others

• ServiceMaster Restore: National restoration and home services franchise tackling water damage, sewer backup, and related plumbing-driven events. Adjacent rather than directly competitive: serves the same incident class (water emergencies) but focuses on mitigation/restoration rather than installation and repair.
• Phyn: Manufacturer of the Phyn Plus Smart Water Assistant, On Point's exclusive Edmonton installation partner. Included as an ecosystem participant whose product roadmap directly affects On Point's exclusive differentiation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/edmplumbers
• Instagraminstagram.com/onpointplumbingyeg
• LinkedInlinkedin.com/company/onpointplumbingyeg

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about On Point Plumbing & Gas Ltd