Phoenix Va

What Phoenix Va does

Phoenix VA is a business process outsourcing (BPO) and virtual assistant service provider operating as a registered DBA of BB&S, headquartered at 939 Ford Avenue, Bremerton, Washington. The company offers dedicated human-delivered virtual assistant staffing targeted at e-commerce businesses, with specific operational support for Amazon FBA and Zalando marketplace management, including inventory management, product listing optimization, order processing, customer service via email and chat, and digital marketing services spanning SEO, content creation, social media management, and ad campaigns. Virtual assistants are provided in client timezones under dedicated-assistance arrangements, with subscription-based half-time and full-time coverage options.

The company's commercial offering is organized into three subscription pricing tiers: Basic at $1,200 USD per month (4-8 hours daily, essential operational tasks), Intermediate at $1,600 USD per month (8 hours daily, comprehensive operational support), and Custom (quotation-based, tailored solutions). Phoenix VA also operates Scandihire as a separate sub-brand DBA under Barkada Inc., providing Employer of Record (EOR) services that enable companies to hire internationally from the Philippines while maintaining Nordic employment compliance, including local payroll, 13th-month bonus, and health insurance benefits. The company maintains compliance with GDPR and the Philippine Data Privacy Act of 2012.

Phoenix VA pursues a sales-led go-to-market motion, acquiring customers through its website (phoenixva.co), email inquiries ([email protected]), and a LinkedIn company page. It targets a horizontal segment of e-commerce businesses ranging from individual designers to small teams, with disclosed operational footprints in North America (USA), Northern Europe (Sweden/Nordic), and Southeast Asia (Philippines). The company is privately held with no disclosed institutional investors, funding rounds, headcount, or financial figures, and operates without proprietary technology platforms or disclosed AI/ML capabilities.

Name

Phoenix Va

Legal name

BB&S

Website

https://phoenixva.co

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Phoenix VA is a BPO service provider offering dedicated virtual assistants for e-commerce businesses, including Amazon FBA and Zalando support. Operating as a DBA of BB&S, it also runs Scandihire, an Employer of Record platform enabling Philippines-based international hiring.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing (Virtual Assistant Services)

NAICS

Employment Services (5613), Temporary Help Services (56132), Office Administrative Services (561110)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363)

akta.pro industry

PRIMARYBPACAHAL

Onboarding, Offboarding & Employee Lifecycle Administration

Business & Public Services/HR, Staffing & Recruitment Services/Employer of Record (EOR) & Global Employment / PEO Services

Keywords

• Virtual assistant services
• E-commerce BPO services
• Employer of record
• Dedicated remote staffing
• Amazon FBA support

Headquarters

HQ city

Bremerton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Virtual Assistant Subscription Services: Monthly subscription-based virtual assistant services with dedicated staffing for e-commerce operations. Pricing tiers include Basic ($1,200/month) and Intermediate ($1,600/month) packages offering 4-8 hours daily coverage, plus Custom packages with tailored pricing.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Phoenix VA provides subscription-based dedicated virtual assistant services to e-commerce businesses, with staff handling Amazon FBA and Zalando store operations, email and chat customer service, and digital marketing tasks. Services are offered in three tiers — Basic ($1,200/month), Intermediate ($1,600/month), and Custom — with assistants working 4–8 hours daily in the client's timezone. The company also operates the Scandihire sub-brand offering Employer of Record services for international hiring from the Philippines with Nordic-aligned employment benefits.

Product overview

Phoenix VA operates as a BPO (Business Process Outsourcing) service provider offering human-delivered virtual assistant services. The core offering includes three pricing tiers (Basic at $1,200/month, Intermediate at $1,600/month, and Custom), providing e-commerce platform support for Amazon FBA and Zalando, email/chat customer service, and digital marketing services. Additionally, the company operates Scandihire as a separate sub-brand DBA under Barkada Inc., focused on Employer of Record services in the Philippines for international hiring with Nordic compliance standards.

Differentiator

Problem solved

Functional benefit

Products and services

• Phoenix VA Virtual Assistant Services Full-time business assistants providing e-commerce support (Amazon FBA, Zalando), customer service via email and chat, and digital marketing services including SEO, content creation, social media management, and ad campaigns. Targeted at e-commerce businesses seeking operational outsourcing.
• Scandihire Employer of Record (EOR) Services Employer of Record platform enabling companies — particularly Nordic-region employers — to hire internationally from the Philippines while maintaining Nordic employment values, providing local compliance, transparent payroll management, and full employment benefits including 13th month bonus and health insurance.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves5 records

Expansion highlights5 records

Emerging players

• OnlineJobs.ph: Philippine-focused freelancer marketplace for virtual assistants — an indirect competitor for the same talent pool Phoenix VA draws from and an alternative channel for the same end customer.

Direct peers

• Time Etc: UK/US subscription VA service providing dedicated remote assistants on monthly plans for entrepreneurs and small teams — directly comparable in pricing model and target buyer to Phoenix VA.
• Belay: US-based remote staffing company offering dedicated virtual assistants, bookkeepers, and webmasters on monthly subscriptions — competes head-to-head for the same small-business buyer.
• Wishup: India-based dedicated VA subscription service targeting SMBs and e-commerce sellers with monthly retainer plans — comparable offshore delivery model and customer profile.
• SupportNinja: BPO delivering outsourced customer support, back-office, and content moderation with nearshore/offshore delivery — comparable in service mix (customer service + admin) to Phoenix VA's offering.
• Boldly: US-based subscription virtual assistant staffing agency with dedicated-assistant, tiered monthly packages for SMBs and professionals — the closest direct comp to Phoenix VA's core offering model.
• Remote: Global EOR platform for international hiring, payroll, and compliance — competes directly with Scandihire's Philippines-to-Nordic hiring proposition.
• Deel: Global EOR and payroll platform enabling companies to hire internationally with built-in compliance — directly comparable to the Scandihire EOR sub-brand under the Phoenix VA umbrella.
• Remote Team Solutions: Philippines-based dedicated remote staffing provider for e-commerce and digital agencies — direct offshore comp on the same operational staffing model.
• Globalization Partners: Established EOR provider enabling companies to hire in 180+ countries with local employment compliance — competes with Scandihire for cross-border hiring customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/phoenix-va

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phoenix Va