Remote Team Solutions

What Remote Team Solutions does

Remote Team Solutions (RTS) is a privately held nearshore staffing firm operating as an employer of record from offices in La Laguna and Torreon, Mexico. The company recruits, employs, and manages bilingual (English/Spanish) professionals who work in managed Mexico offices under US Central Time Zone alignment, and bills US clients a single all-inclusive monthly flat fee per deployed staff member. RTS serves primarily US enterprises and mid-market companies seeking to reduce staffing costs by up to 60% versus US-based hiring, with advertised strengths of a 2% turnover rate, 98% employee retention, and selection from the top 5% of the regional talent pool drawn from over 50 universities and 40 technical schools.

The firm's service portfolio spans ten nearshore role categories — customer service and call center support, graphic and UX design, executive assistants, legal assistants and paralegals, bookkeeping and invoicing, IT tech support, software developers, cybersecurity, engineering design, and medical processing and billing — organized against nine target verticals including Contact & Call Centers, Healthcare & Wellness, Financial Services & Fintech, Marketing & Creative, Legal, IT & Software Development, Professional Services, Logistics & Supply Chain, and Manufacturing & Engineering. Notable customer relationships include Saela Pest Control (37 professionals, 2,500+ daily calls), TDIndustries, Mphasis, Aramark/Union Supply Group, Latchel, ConsumerTrack, and ENGINE By MoneyLion, with multiple multi-year engagements cited.

RTS operates a direct sales-led go-to-market model with no resellers: US toll-free phone (800-449-0189), website consultation booking, and industry-specific landing pages drive inbound demand, supported by content marketing (blog), YouTube, LinkedIn, and earned media (Forbes, Entrepreneur, MSN). Pricing is a monthly subscription with no contracts and no recruiter fees, which lowers buyer friction relative to traditional staffing competitors. The company is independently financed with no disclosed funding rounds, parent company, or institutional ownership, and has accumulated 20+ industry awards including Clutch 100 Fastest Growth 2024 and Clutch Champion Spring 2024.

Name

Remote Team Solutions

Legal name

Remote Team Solutions

Website

https://remoteteamsolutions.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Remote Team Solutions is a privately held nearshore staffing firm operating as an employer of record from La Laguna, Mexico, providing bilingual US-time-zone talent (customer service, software developers, designers, legal/medical/billing roles) to US enterprises on a no-contract monthly subscription at up to 60% cost savings versus US hiring.

Ownership category

akta.pro rank

Product category

Nearshore Staffing Services

NAICS

Temporary Help Services (561320)

akta.pro primary industry

HR Shared Services Centers (Captive/Managed) (BPACAKAB)

Keywords

• Nearshore staffing services
• Employer of record
• BPO staffing
• Remote team outsourcing
• Mexico talent sourcing

Headquarters

HQ city

Las Vegas

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Nearshore Staffing Services: Monthly flat-fee billing for nearshore employees working in RTS Mexico offices. All-inclusive pricing covers recruitment, payroll, benefits, taxes, HR administration, and office infrastructure. Clients receive single monthly invoice per team member with no hidden fees, recruiter fees, or contract costs.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Remote Team Solutions provides nearshore staffing services as an employer of record, recruiting, employing, and managing bilingual remote talent from offices in the La Laguna region of Mexico for US-based companies. The all-inclusive monthly subscription covers recruitment, payroll, benefits, taxes, HR administration, and office infrastructure, with clients directly managing the placed staff in roles spanning customer service, design, executive assistance, legal, finance, IT, software, cybersecurity, engineering, and medical billing.

Product overview

Remote Team Solutions (RTS) is a nearshore staffing service operating as an employer of record for US companies, providing remote talent from Mexico. The company operates from offices in La Laguna, Mexico, handling HR, payroll, benefits, office infrastructure, and talent development while clients manage daily operations. RTS's portfolio includes staffing services for customer service, graphic design, executive assistants, legal assistants, bookkeepers, tech support, software developers, cybersecurity professionals, engineers, and medical processing. Key differentiators include 60% cost savings versus US hiring, a 2% turnover rate, bilingual English/Spanish staff, US Central Time Zone alignment, and no long-term contract requirements. The company recruits from La Laguna, Mexico, which features over 50 universities and 40 technical schools.

Differentiator

Problem solved

Functional benefit

Products and services

• Customer Service & Support Staffing Nearshore staffing service providing bilingual customer service and support professionals from Mexico who handle inbound/outbound calls, chat, email, and client support operations for US companies scaling customer service.
• Graphic Designer Staffing Nearshore staffing service providing remote graphic designers, web designers, UI/UX designers, video editors, photo editors, and digital product designers from Mexico for agencies and companies needing creative talent.
• Executive Assistant Staffing Nearshore staffing service providing virtual executive assistants from Mexico for administrative support including email management, calendar coordination, document drafting, billing, and project coordination.
• Legal Assistant & Paralegal Staffing Nearshore staffing service providing bilingual legal assistants and paralegals from Mexico for corporate law, litigation support, family law, regulatory compliance, and document management.
• Invoicing & Bookkeeper Staffing Nearshore staffing service providing remote bookkeepers and invoicing specialists from Mexico, offering entry-level, full-charge, senior, and certified bookkeeper levels.
• Tech Support Staffing Nearshore staffing service providing remote IT support professionals from Mexico including help desk technicians, system administrators, network specialists, cloud support, and cybersecurity analysts.
• Software Developer Staffing Nearshore staffing service providing remote software developers from Mexico including front-end, back-end, full-stack, mobile app, DevOps, QA, and cloud solutions architects.
• Cybersecurity Staffing Nearshore staffing service providing cybersecurity professionals from Mexico including specialists, analysts, consultants, penetration testers, managers, engineers, and architects.
• Engineering Designer Staffing Nearshore staffing service providing remote engineers and designers from Mexico specializing in civil, mechanical, architectural, environmental, chemical, nuclear, and aerospace engineering disciplines.
• Medical Processing & Billing Staffing Nearshore staffing service providing remote medical billing and processing professionals from Mexico for insurance verification, payment processing, and healthcare administrative support.

Quantifiable outcome

• 60% reduction in staffing costs
• +5 more outcomes

Named customers13 records

Segments9 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature3 records

Scale indicators8 records

Recent moves3 records

Expansion highlights5 records

Direct peers

• Boldly: Subscription-based remote staffing agency providing executive assistants, marketing, and bookkeeping professionals. Closely mirrors RTS's managed-services staffing model with a US-based delivery network.
• Belay: US-based remote staffing company offering executive assistants, bookkeeping, social media, and web support on subscription models. Targets the same SMB/mid-market customer base as RTS.
• Time Etc: Virtual assistant and remote staffing firm providing executive assistants and business support to entrepreneurs and SMBs. Operates a similar managed-services staffing model.
• Virtual Latinos: Latin America-focused BPO and remote staffing agency placing bilingual professionals from across LATAM (with strong Mexico presence) into US businesses. Direct competitor in the same nearshore-from-Mexico niche.
• Wing Assistant: Subscription remote-staffing provider specializing in dedicated virtual assistants and executive support, primarily sourced from the Philippines. Comparable managed-services staffing model with different delivery geography.
• Wishup: India-based virtual assistant and remote staffing platform offering pre-vetted assistants and developers to US businesses. Operates a similar managed-services model from a different nearshoring/offshoring geography.

Broad incumbents

• Deel: Global Employer of Record and contractor management platform serving 150+ countries. While broader than RTS, Deel's EOR infrastructure directly competes with RTS's employer-of-record model and is rapidly expanding into LATAM.
• Remote: Global EOR, payroll, and HR platform with a strong LATAM hiring focus. Competes with RTS on the employer-of-record backbone and the ability to place nearshore employees in Mexico.

Emerging players

• Turing: AI-powered platform sourcing software developers globally including LATAM. Overlaps with RTS's IT & Software Development staffing vertical on nearshore engineering talent, but Turing is software/developer-specialized.
• Arc.dev: On-demand marketplace for nearshore and offshore software developers, including LATAM-based talent. Competes most directly with RTS's software developer and cybersecurity staffing lines.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@RemoteTeamSolutions
• LinkedInlinkedin.com/company/remoteteamsolutions

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Remote Team Solutions