Zehntner LLC
Zehntner LLC, founded in 2019, markets ZCloud call center recording and communication monitoring software for telephony and VoIP users via the zcloud.site domain, which is currently listed for sale.
- Company typePrivate
- Founded2019
- Headquarters—
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Zehntner LLC firmographics
Firmographics- Name
- Zehntner LLC
- Website
- https://zcloud.site
- Company type
- Private
- Founded year
- 2019
- Headcount range
- 1–10 employees
- Short description
- Zehntner LLC, founded in 2019, markets ZCloud call center recording and communication monitoring software for telephony and VoIP users via the zcloud.site domain, which is currently listed for sale.
- Ownership category
- akta.pro rank
Zehntner LLC industry classification
Industry- Product category
- Call Center Recording Software
- NAICS
- Telecommunications (517)
- SIC
- Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Customer Experience (CX) QA, Analytics & Voice-of-Customer Operations (BPAAABAN)
- akta.pro secondary industry
- Voice Calling (VoIP) Apps (BPAMACAC)
Keywords
Zehntner LLC business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales
Zehntner LLC product offering
Product offeringCore offering
Zehntner LLC operates ZCloud, which develops call center recording and communication monitoring software for telephony and VoIP environments. The offering is targeted at organizations that need to capture, store, and review voice interactions across traditional telephony and IP-based communication systems.
Differentiator
Problem solved
Functional benefit
Products and services
- ZCloud
Companies that use Zehntner LLC
Customer profileIdeal customer profiles1 record
Zehntner LLC technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Zehntner LLC competitors and assessment
Company assessmentBroad incumbents
- NICE (NICE CXone): Leading contact center and customer experience platform vendor with deep call recording, QA, and compliance analytics capabilities. Most directly comparable in product category; competes with ZCloud across enterprise and mid-market segments.
- 8x8: UCaaS/CCaaS provider offering cloud telephony with integrated call recording and quality monitoring. Comparable in telephony/VoIP delivery and contact center customer base.
- Verint Systems: Long-standing provider of call recording, interaction analytics, and workforce engagement for contact centers. Directly comparable in QA/recording functionality and serves the same compliance-driven buyer.
- Genesys: Major cloud contact center and customer experience platform with native call recording and workforce engagement capabilities. Overlaps with ZCloud in monitoring/QA functionality within telephony environments.
- Alvaria (formerly Aspect Software): Enterprise contact center solutions provider with workforce engagement, QA, and call recording capabilities. Directly comparable in product scope and target customer.
- Five9: Cloud contact center as a service (CCaaS) provider with built-in recording, QA, and analytics. Comparable in target market (call center operations) and telephony/VoIP delivery.
Direct peers
- CallMiner: Speech and interaction analytics platform focused on contact center QA, compliance, and voice-of-customer. Closely aligned product offering to ZCloud's call recording and communication monitoring software.
- Observe.AI: AI-powered contact center QA and conversation intelligence platform built for telephony/VoIP environments. Competes head-to-head for the same mid-market and enterprise QA buyer.
Emerging players
- Tethr: Conversation analytics platform focused on extracting insights from call center audio. Directly comparable in monitoring/analytics functionality for telephony environments, smaller and more focused than NICE/Verint.
- Cresta: Real-time AI coaching and QA platform for contact centers, with call recording and conversation analysis. Comparable product category and target customer base.
Market position
Customer concentration
Zehntner LLC social profiles
Digital presenceZehntner LLC financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zehntner LLC leadership team
Management profileNumber of profiles
Zehntner LLC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zehntner LLC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zehntner LLC
What does Zehntner LLC do?
Zehntner LLC operates ZCloud, which develops call center recording and communication monitoring software for telephony and VoIP environments. The offering is targeted at organizations that need to capture, store, and review voice interactions across traditional telephony and IP-based communication systems.
When was Zehntner LLC founded?
Zehntner LLC was founded in 2019. It employs 1 to 10 people.
Who are Zehntner LLC's main competitors?
Broad incumbents on record are NICE (NICE CXone), 8x8, Verint Systems, Genesys, Alvaria (formerly Aspect Software) and Five9. Direct peers are CallMiner and Observe.AI. Emerging players are Tethr and Cresta.
Does Zehntner LLC have an API?
No public API is recorded for Zehntner LLC.
What industry is Zehntner LLC in?
Zehntner LLC's product category is Call Center Recording Software. Its primary akta.pro industry code is BPAAABAN, Customer Experience (CX) QA, Analytics & Voice-of-Customer Operations, with a secondary code of BPAMACAC, Voice Calling (VoIP) Apps. Its NAICS code is 517 and its SIC code is 7385.