Komplice
Komplice is a Montreal-based HR and payroll services platform serving Canadian and US SMEs with outsourced payroll management, vendor-independent HRIS consulting across 20+ platforms, recruitment, and digital transformation advisory, delivered by approximately 50 professionals (30+ specialized in payroll and HRIS).
- Company typePrivate
- Founded2015
- HeadquartersMontréal, Canada
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Komplice does
Komplice (legal entity: Groupe Komplice inc.) is a privately held Canadian professional services platform headquartered in Montreal, Quebec, that delivers outsourced payroll management, HRIS consulting, HR advisory, recruitment, and digital transformation services primarily to small and medium-sized enterprises (SMEs) across Quebec, the rest of Canada, and the United States. The firm was formed in 2023 through the merger of two predecessor companies — Polarh (an HRIS consulting firm founded in 2015) and Pay Partner (a payroll service center founded in 2020) — and today operates with approximately 50 professionals, 30 of whom are specialized in payroll and HRIS across more than 20 platforms including Dayforce, ADP, UKG, Workday, Nethris, and Employeur D.
The company does not develop proprietary technology platforms; instead, it functions as a vendor-independent multi-vendor integrator and consultant, advising clients on HRIS selection, implementation, optimization, and ongoing management. Its core intellectual property consists of a proprietary 5-step change management methodology for HRIS adoption, structured payroll diagnostics, and customization expertise across productivity tools such as Smartsheet and the Microsoft Office Suite. Komplice monetizes through professional services engagements and managed services contracts, billed on a quote basis tailored to client size and scope, with no public pricing. It supplements organic consulting revenue with co-marketed and referral channels through technology partners (Dayforce, Smartsheet, HRWize, Folks, Kara, Makila AI) and service partners (Go RH, Adsum Groupe Conseil).
Komplice markets through content (blog, webinars, video capsules), HR-conference participation (CHRA Ordre des CRHA), and a 100% remote delivery model. Its named customers include Novatech Group, Croix Bleue (Blue Cross), Bitumar, La Turquoise, and Alex Coulombe Pepsi, spanning insurance, manufacturing, and engineering. As of 2026 the firm is led by CEO Benoit Chuniaud (appointed January 2026), with co-founders Jean-François Bordeleau and Sylvain Robert continuing in co-president roles, and reports 150 active mandates and 85% headcount growth since 2023.
Komplice firmographics
Firmographics- Name
- Komplice
- Legal name
- Groupe Komplice inc.
- Website
- https://komplice.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Komplice is a Montreal-based HR and payroll services platform serving Canadian and US SMEs with outsourced payroll management, vendor-independent HRIS consulting across 20+ platforms, recruitment, and digital transformation advisory, delivered by approximately 50 professionals (30+ specialized in payroll and HRIS).
- Ownership category
- akta.pro rank
Komplice industry classification
Industry- Product category
- Payroll & HR Services
- NAICS
- Payroll Services (541214), Human Resources Consulting Services (541612), Management Consulting Services (54161), Computer Systems Design and Related Services (54151)
- SIC
- Services-Employment Agencies (7361), Services-Management Consulting Services (8742), Services-Management Services (8741)
- akta.pro primary industry
- Payroll Outsourcing & Pay Administration (Multi-country/Managed Payroll) (BPACAKAD)
- akta.pro secondary industries
- Global Payroll & Multi-Country Payroll Coordination (EOR/PEO Interface) (BPAAAHAE), CRM Managed Services & Support (BPAEAGAD), Payroll, Contractor Payments & SME HR Finance (FSAGAJAI), Contractor Payroll, Invoicing & Payment Services (BPACAGAD)
Keywords
Where Komplice is headquartered
LocationHeadquarters
- HQ city
- Montréal
- HQ country
- Canada
- HQ region
- North America
Offices4 records
Markets served
Komplice business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Outsourced Payroll Management: Komplice acts as a virtual paymaster, managing client payroll remotely using the client's existing systems. This is a recurring service engagement billed based on the scope and complexity of the client's needs.
- HR Consulting and Advisory Services: Strategic HR consulting, HR diagnostics, coaching, training, and process optimization services billed as professional service engagements.
- Year-End Payroll Support: Fixed-period or per-engagement support for annual payroll closing activities, either as full management or personalized guidance.
- Recruitment Services: Expert recruitment services for payroll and HR roles, including market analysis, job posting optimization, candidate selection, in-depth interviews, background checks, and onboarding support.
- Productivity Tools Integration (Smartsheet, Office 365): Customization, automation, training, and technical support for productivity tools including Smartsheet and Microsoft Office Suite, billed as consulting or retainer engagements.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Komplice product offering
Product offeringCore offering
Komplice is an integrated B2B services platform for SMEs and mid-market firms offering outsourced payroll management, HRIS consulting (selection, implementation, optimization, ongoing management), employee benefits administration, recruitment, year-end payroll support, change management, HR consulting, and project/portfolio management. The firm serves as a vendor-independent advisor and implementer across 20+ third-party HRIS platforms (Dayforce, ADP, UKG, Workday, Nethris, Employeur D) and is an official Smartsheet partner, delivering services 100% remotely across Canada and the USA.
Product overview
Komplice operates as an integrated services platform combining operational support, expert advisory, and strategic accompaniment for businesses. The platform spans three core pillars: Operations (including outsourced payroll management, temporary payroll support, employee benefits administration, and recruitment), Expertise (HRIS selection, implementation, optimization and management; productivity tools including Smartsheet and Office Suite), and Accompaniment (HR consulting, change management, project portfolio management, and HRIS roadmap services). The offering is delivered through partnerships with leading HRIS platforms (Dayforce, ADP, UKG, Workday, Nethris, Employeur D) and technology partners (Smartsheet as official partner, HRWize for end-to-end deployment). The company serves 50+ SMEs with 150 active mandates, supported by approximately 50 professionals.
Differentiator
Problem solved
Functional benefit
Products and services
- Outsourced Payroll Management
Quantifiable outcome
- Over 50 SMEs successfully supported in payroll and HRIS management
- +3 more outcomes
Companies that use Komplice
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles2 records
Komplice technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability2 records
Feature5 records
Komplice partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Go RHcoreGo RH and Komplice partner to deliver a complete, consistent, and hassle-free HR experience. From HR strategy and recruitment to payroll, benefits, and HRIS, clients receive the right support at the right time. This collaboration puts people first while maximizing the efficiency of HR processes.
- FolkscoreAs a trusted Folks payroll partner, Komplice contributed to the ideation of the payroll module and manages payroll directly within the platform. A solution designed with Komplice, operated by Komplice. Folks is a payroll technology platform, and the partnership enables end-to-end payroll management for SMEs.
- HRWizecoreKomplice is HRWize's first partner able to deploy the solution end-to-end. They configure and optimize the HRWize platform so it becomes a high-performing, seamless HR tool perfectly aligned with client needs.
- Makila AIcoreKomplice partnered with Makila AI, a specialist in data modeling and artificial intelligence, to develop advanced simulation and predictive analytics solutions for HR. The partnership combines Makila AI's analytical technology with Komplice's operational expertise to help clients leverage data and make informed decisions.
- DayforcecoreDayforce is a leader in human resources and payroll management solutions. As a consulting partner, Komplice supports clients in maximizing the value of the Dayforce platform through implementation, optimization, and operational support.
- SmartsheetcoreSmartsheet is the leading platform for automation and project management. As a solutions partner, Komplice supports clients in optimizing their Smartsheet processes for more efficient and collaborative execution, including customization, automation, training, and technical support.
- Adsum Groupe ConseilminorADSUM Groupe Conseil is a Komplice partner specializing in strategy execution and project management. Together, they combine their expertise and approaches to help organizations move forward more efficiently — from planning to transformation and on-the-ground adoption.
Scale indicators7 records
Recent moves8 records
Expansion highlights6 records
Komplice competitors and assessment
Company assessmentRegional players
- Cloudpay: Global payroll and payment services provider with multi-country capability. Comparable to Komplice's outsourced payroll management services, particularly the multi-country payroll delivery demonstrated for the international engineering client.
- Safeguard Global: Global employer-of-record and multi-country payroll services provider. Comparable to Komplice's cross-border payroll service line and serves as a benchmark for scaling international payroll operations.
Broad incumbents
- Paychex: Large US-based payroll and HR solutions provider serving SMBs and mid-market. Comparable to Komplice's SME-focused payroll and HRIS support, with similar customer base but much larger scale.
- ADP: Largest global payroll and HR services provider with broad portfolio. Komplice holds ADP expertise and uses it as a recommendation option; ADP's direct services compete with Komplice's outsourced payroll offering.
- Ceridian (Dayforce): Global HRIS vendor that also offers implementation and managed services through its partner ecosystem. Komplice is a consulting partner; Ceridian represents both a channel partner and a potential disintermediation threat.
Direct peers
- HRchitect: HRIS implementation and consulting firm specializing in Workday, UKG, and other enterprise HCM platforms. Comparable as a vendor-agnostic HRIS consulting and change management provider.
- Normandin Beaudry: Quebec-based actuarial and HR consulting firm offering HR advisory, pension, and benefits services to Canadian enterprises. Comparable to Komplice's HR consulting and employee benefits administration practices and regional Quebec footprint.
- Wanstall: Canadian HR and payroll consulting firm specializing in HRIS implementation and payroll outsourcing for Canadian SMEs. Directly comparable to Komplice's payroll outsourcing and HRIS implementation services.
- OneSource Virtual: Provider of managed payroll and HR services built around Workday, offering implementation and ongoing managed services. Closely parallels Komplice's vendor-aligned HRIS implementation and managed services model.
Emerging players
- Bryant Park Consulting: Mid-sized HRIS and ERP implementation consultancy focused on mid-market digital transformation. Comparable to Komplice's enterprise HRIS deployment and change management services for growth-stage clients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Komplice social profiles
Digital presenceKomplice financial estimates
Financial estimateRevenue estimate
Valuation estimate
Komplice leadership team
Management profileNumber of profiles
Profiles8 records
Komplice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Komplice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Komplice
What does Komplice do?
Komplice is an integrated B2B services platform for SMEs and mid-market firms offering outsourced payroll management, HRIS consulting (selection, implementation, optimization, ongoing management), employee benefits administration, recruitment, year-end payroll support, change management, HR consulting, and project/portfolio management. The firm serves as a vendor-independent advisor and implementer across 20+ third-party HRIS platforms (Dayforce, ADP, UKG, Workday, Nethris, Employeur D) and is an official Smartsheet partner, delivering services 100% remotely across Canada and the USA.
Is Komplice a public or private company?
Komplice is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Komplice founded?
Komplice was founded in 2015. It employs 11 to 50 people.
Where is Komplice based?
Komplice is headquartered in Montréal, Canada, in the North America region.
How does Komplice make money?
Five revenue lines are on record. Outsourced Payroll Management is the primary driver. The others are HR Consulting and Advisory Services, year-End Payroll Support, recruitment Services and productivity Tools Integration (Smartsheet, Office 365).
Who are Komplice's main competitors?
Regional players on record are Cloudpay and Safeguard Global. Broad incumbents are Paychex, ADP and Ceridian (Dayforce). Direct peers are HRchitect, Normandin Beaudry, Wanstall and OneSource Virtual. Bryant Park Consulting is listed as an emerging player.
Does Komplice have an API?
No public API is recorded for Komplice.
What industry is Komplice in?
Komplice's product category is Payroll & HR Services. Its primary akta.pro industry code is BPACAKAD, Payroll Outsourcing & Pay Administration (Multi-country/Managed Payroll), with a secondary code of BPAAAHAE, Global Payroll & Multi-Country Payroll Coordination (EOR/PEO Interface). Its NAICS code is 541214 and its SIC code is 7361.