What Vikariepoolen does

Vikariepoolen is a Stockholm-based staffing and recruitment company founded in 2001 that specializes in placing substitute pedagogical staff, kitchen personnel, and (via its sister company Omniglot) language resources into Swedish preschools and schools. Operating as a wholly-owned subsidiary of Tellusgruppen AB, the company targets public and private preschools (f\u00f6rskola), elementary schools (grundskola), and upper secondary schools (gymnasium) in the Stockholm and Gothenburg regions. Its service portfolio centers on two core lines\u2014pedagogical staffing (substitute teachers, preschool teachers, special education teachers, and student assistants) and kitchen staffing (cooks and kitchen assistants)\u2014augmented by permanent recruitment, mother-tongue instruction in over 70 languages, and interpretation services in over 80 languages.

The underlying technology stack is modest and primarily operational: a web-based consultant portal (Konsultportal) allows substitutes to register availability, manage shift requests, and report worked hours; online booking forms handle customer requests; and the Recman recruitment system supports the application workflow. 'Personal Matching' is described as a process that considers substitute preferences, qualifications, and geographic proximity to minimize commute time, but the input does not indicate algorithmic or model-driven decisioning. The company holds ISO 9001:2015 certification and operates as an authorized staffing company (Auktoriserat bemanningsf\u00f6retag) under Almega Kompetensf\u00f6retagen, with kollektivavtal including ITP pension and compliance with skollagen background-check requirements.

Vikariepoolen monetizes through usage-based hourly billing, with customers paying per worked hour inclusive of social fees, vacation pay, and sick-leave costs, supplemented by professional-services fees on permanent recruitment placements. Go-to-market relies on framework agreements (ramavtal) won through municipal procurement\u2014evidenced by a 2025 Nacka Municipality contract valued at approximately 8 million SEK over four years, where Vikariepoolen ranked 1st in preschools and 2nd in primary/secondary schools\u2014alongside direct phone/email sales and an online booking form. With 20-30 internal employees coordinating a database of roughly 3,000 substitutes and serving 150+ schools through language services, the business model is asset-light and labor-arbitrage driven, with revenue tightly coupled to Swedish municipal procurement cycles and the education sector's staffing needs.

Name

Vikariepoolen

Legal name

Tellusgruppen AB (Vikariepoolen)

Website

https://vikariepoolen.se

Company type

Private

Founded year

2001

Operating status

Operating

Short description

Vikariepoolen is a Stockholm-based staffing agency that places substitute teachers, preschool teachers, and kitchen staff in Swedish preschools and schools through municipal framework agreements. A Tellusgruppen subsidiary, it also offers permanent recruitment and language services via sister company Omniglot.

Ownership category

akta.pro rank

Headquarters

HQ city

Stockholm

HQ country

Sweden

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Temporary Staffing Services: Hiring out substitute pedagogical staff and kitchen staff to preschools and schools on an hourly basis. Customers pay per worked hour, which includes social fees, vacation pay, sick leave, and other employer costs. Covers both short-term absences and longer assignment periods.
2. Recruitment Services: Permanent recruitment services for pedagogical staff and kitchen staff for preschools and schools. Provides full-cycle recruitment including candidate sourcing, screening, interviewing, and placement.
3. Language Services: Mother tongue instruction and study guidance in over 70 languages through sister company Omniglot. Interpretation services in over 80 languages via phone and online platforms. Services offered both in-person and remotely.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Vikariepoolen provides hourly-based temporary staffing and permanent recruitment of substitute pedagogical staff (teachers, preschool teachers, special education teachers, and student assistants) and kitchen personnel (cooks and kitchen assistants) to preschools and schools in Sweden. The company also offers mother tongue instruction, study guidance, and interpretation services in 70+ languages via its sister company Omniglot. Operations are concentrated in Stockholm and Gothenburg regions through framework agreements with municipalities and private school operators.

Product overview

Vikariepoolen operates as a staffing and recruitment platform for preschools and schools, offering a unified portfolio of staffing services. The core offering consists of Pedagogiska tjänster (pedagogical staffing) and Kökstjänster (kitchen staffing), supported by supplementary services including Modersmålsundervisning och studiehandledning (mother tongue instruction via sister company Omniglot), Tolktjänster (interpretation services), and Rekryteringstjänster (permanent recruitment). The Konsultportal provides a self-service platform for temporary staff to manage their assignments. The company operates as part of Tellusgruppen and focuses on matching substitute teachers, preschool staff, and kitchen personnel with schools in Stockholm and Gothenburg areas.

Differentiator

Problem solved

Functional benefit

Products and services

• Pedagogiska tjänster (Pedagogical Staffing Services) Hourly staffing and recruitment of pedagogical personnel including teachers, preschool teachers, special education teachers, student assistants, and school leaders for preschools and schools in Sweden. Covers short-term absences and long-term assignments.
• Kökstjänster (Kitchen Staffing Services) Hourly staffing of kitchen personnel including cooks and kitchen assistants for preschools and school cafeterias. Customers pay per worked hour with all employer costs included.
• Rekryteringstjänster (Permanent Recruitment Services) Full-cycle permanent recruitment of pedagogical staff and kitchen personnel for preschools and schools, including candidate sourcing, screening, interviewing, and placement.
• Modersmålsundervisning och studiehandledning (Mother Tongue Instruction and Study Guidance) Mother tongue instruction and study guidance services in over 70 languages, from preschool to upper secondary level, delivered onsite or via remote teaching by qualified instructors.
• Tolktjänster (Interpretation Services) Interpretation services in over 80 languages delivered via phone and online platforms, supporting school-parent communication including development talks and parent-teacher meetings.
• Konsultportal (Consultant Portal) Web-based portal for substitutes (consultants) to register availability, manage shift requests, report worked hours, and access employee handbook and company information.

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered core and minor.

• OmniglotcoreStrategic or Co-development PartnerOmniglot is a sister company under Tellusgruppen that provides mother tongue instruction and study guidance services in over 70 languages. Vikariepoolen refers customers requiring language services to Omniglot, creating a comprehensive service offering for schools with multilingual student populations.
• Human CapitalminorStrategic or Co-development PartnerSister company within Tellusgruppen specializing in interim management and recruitment of executives, leaders, and support functions. Vikariepoolen refers customers needing leadership or administrative recruitment (such as school principals, HR, or administrative managers) to Human Capital.
• TellusgruppencoreOthersTellusgruppen AB is the parent company of Vikariepoolen. It is a long-term owner of well-managed companies in the education and childcare sectors, currently operating 28 preschools, 7 primary schools, and providing education and childcare services. Vikariepoolen operates as part of this group alongside Tellusbarn, Tellusskolan, Nanny by Tellus, Tellusfood, Omnipro, Omniglot, and Tellusservice.
• SefifminorStrategic or Co-development PartnerSefif is a collaboration partner that has developed 'Vägen till förskolan' (Path to Preschool), a unique digital training program for newly arrived and foreign-born individuals who want to work in Swedish preschools. The training is free and available in Arabic, Persian, Ukrainian, English, and Swedish. Vikariepoolen promotes this program to attract potential substitutes.
• SkolhandledarföreningenminorGTM or Marketing PartnerListed as a cooperation partner on Vikariepoolen's website. Industry association for school counselors providing networking and credibility within the educational sector.
• SEFIFminorGTM or Marketing PartnerListed as a cooperation partner on Vikariepoolen's website. SEFIF appears to be an industry organization within the educational staffing sector.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• StudentConsulting: StudentConsulting is a Swedish staffing company focused on students and young professionals across sectors including education. Comparable to Vikariepoolen in the Swedish staffing market with a similar flexible workforce model and presence in the public sector.
• Lernia: Lernia is a Swedish staffing and training company with a strong focus on education and vocational training. Directly comparable to Vikariepoolen in the Swedish education staffing market, particularly in serving public-sector and municipal clients with framework agreements.
• SJR: SJR is a Swedish staffing company focused on finance, IT, and HR professionals. Comparable to Vikariepoolen as a Swedish-based staffing competitor targeting public and private sector clients with similar framework agreement structures.
• Uniflex: Uniflex is a Swedish staffing and recruitment company focused on industrial and service sector staffing. Comparable to Vikariepoolen in the Swedish staffing market with a similar business model and customer segments, particularly in serving municipalities.
• Academic Work: Academic Work is one of the largest staffing companies in the Nordics, founded in Sweden. Comparable to Vikariepoolen in providing staffing solutions across sectors including education, with a similar customer mix of public and private organizations and similar business model.
• Poolia: Poolia is a Swedish staffing company specializing in professionals and specialist roles. Comparable to Vikariepoolen in the Swedish staffing market with similar framework agreement approach and a target customer base of public and private sector organizations.

Broad incumbents

• Adecco Sweden: Adecco is a global staffing company with established Swedish operations. Comparable to Vikariepoolen as a broad incumbent in the Swedish staffing market, including education sector staffing, though not specialized in this niche.
• Randstad Sweden: Randstad is a global staffing company with operations in Sweden. Comparable to Vikariepoolen as a broad incumbent providing general staffing services across sectors including education, but not specialized in the preschool/educational substitute niche.
• ManpowerGroup Sweden: ManpowerGroup is a global staffing leader with significant operations in Sweden. Comparable to Vikariepoolen as a broad incumbent offering general staffing services including in education, though not specialized in the educational staffing niche.

Emerging players

• Frilans Finans: Frilans Finans is a Swedish gig economy platform for freelancers and contractors. Comparable to Vikariepoolen in the Swedish flexible workforce market with a focus on matching workers to assignments, though targeting different segments (gig workers vs. education substitutes).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/vikariepoolen
• LinkedInlinkedin.com/company/ngsvikariepoolen
• Instagraminstagram.com/vikariepoolen

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vikariepoolen