What Kings Electronics does

Kings Electronics is a family-run TV repair business founded in 2004 and headquartered at 304 Kingshill Avenue, Hayes, Middlesex. The company specializes in multi-brand television repair, operating as an authorized service centre for Samsung, LG, Sony, Panasonic, Philips, Hisense, Toshiba, Sharp, JVC, Hitachi, and TCL, which enables the use of genuine manufacturer parts. Engineers are trained across all major modern display technologies — OLED, QLED, Neo QLED, QD-OLED, Mini-LED, 4K Ultra HD, 8K, Smart TVs, LED backlights, LCD, and Plasma — and handle both panel-level faults (e.g., OLED burn-in, LED backlight replacement) and logic-level diagnostics (e.g., boot loops, power faults, blue tints).

The business operates two service delivery channels: a walk-in workshop at the Hayes facility and a mobile home call-out service using a fully fitted fleet of vans covering all 32 London boroughs plus surrounding Middlesex areas. Primary customer acquisition is direct-to-consumer via phone (020 8845 6244), email, and walk-in enquiries, with no paid advertising or formal marketing function disclosed; reputation is supported by consecutive Domestic & General Service Centre of the Year awards.

Revenue is generated entirely from one-time repair fees quoted per job, with all completed work carrying a warranty. Pricing is not publicly listed; customers receive quotes based on brand, model, fault type, and whether a home visit is required. The company is privately held with no external funding, no parent entity, and no disclosed headcount, and operates from a single London-area workshop.

Name

Kings Electronics

Legal name

Kings Electronics

Website

https://kingselectronics.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Short description

Kings Electronics is a family-run, authorized TV repair service centre in Hayes, Middlesex, providing multi-brand television repair (Samsung, LG, Sony, Panasonic, and others) via workshop intake and a mobile home call-out fleet serving all 32 London boroughs and surrounding Middlesex, targeting residential consumers.

Ownership category

akta.pro rank

Product category

Consumer Electronics Repair Services

NAICS

Personal and Household Goods Repair and Maintenance (8114), Electronic and Precision Equipment Repair and Maintenance (8112)

akta.pro primary industry

Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)

Keywords

• TV repair services
• Consumer electronics repair
• Multi-brand TV servicing
• Home appliance repair
• Authorized service centre

Headquarters

HQ city

Hayes

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. TV Repair Services: One-time repair fees charged per service episode. Customers contact the workshop or book a home call-out, receive a quote, and pay upon completion of repair. Repair types include screen/panel repairs, power fault resolution, boot loop fixes, and blue tint corrections. All repairs are backed by a warranty.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

Kings Electronics is a family-run business that provides multi-brand television repair services across London and Middlesex. The company operates an authorized service centre handling Samsung, LG, Sony, Panasonic, Philips, Hisense, Toshiba, Sharp, JVC, Hitachi, and TCL televisions, covering all modern display technologies including OLED, QLED, Mini-LED, 4K/8K, Smart TVs, LCD, and Plasma. Services are delivered through a Hayes-based workshop and a mobile home call-out fleet covering all 32 London boroughs.

Product overview

Kings Electronics is a family-run TV repair business operating for 20 years, offering repair services for multiple TV brands and display technologies. The company operates through two service delivery models: workshop repairs at their Hayes, Middlesex facility, and home call-out repairs across Greater London. Their service portfolio covers all major TV manufacturers (Samsung, LG, Sony, Panasonic, Philips, Hisense, Toshiba, Sharp, JVC, Hitachi, TCL) and all modern display technologies (OLED, QLED, Neo QLED, QD-OLED, Mini-LED, 4K/8K, Smart TVs, LED, LCD, Plasma). All repairs are backed by a warranty and include transport logistics using their fully fitted fleet of vans.

Differentiator

Problem solved

Functional benefit

Products and services

• Workshop-Based TV Repair
• Home Call-Out Mobile TV Repair
• Multi-Brand Authorized TV Repair
• Display Technology Specialist Repair

Quantifiable outcome

• Fastest average repair turnaround time across London

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• uBreakiFix: US-based device repair franchise chain (now part of Asurion) offering multi-brand electronics repair across a national store network. Comparable in authorised multi-brand, multi-channel repair model to Kings, but at much larger franchise scale and with a US geographic focus.
• Currys: UK's largest consumer electronics retailer with in-store and at-home 'Team Knowhow' repair and support services for TVs and appliances. Comparable in offering authorised TV repair at scale, but as part of a much larger retail and services portfolio across the UK.
• Geek Squad: Best Buy's tech support and device repair arm offering in-home and in-store service across consumer electronics including TVs. Operates the same 'mobile + workshop' service model as Kings Electronics, but at vastly larger US scale and as part of a major retail group.
• Timpson: UK high-street repair chain offering key cutting, shoe repair, watch repair, and mobile phone repair across hundreds of branches. Comparable to Kings in the consumer-facing repair-services model and multi-channel footprint, but operates at much broader national scale and across many categories.

Direct peers

• iSmash: UK-based multi-brand device repair chain offering in-store and on-demand repairs for phones, tablets, and laptops. Operates a similar authorised multi-brand, multi-channel (store + call-out) model in the same repair-services category as Kings Electronics, though focused on smaller devices.
• Repairly: London-based on-demand smartphone and tablet repair service with engineer dispatch. Closely comparable to Kings Electronics in combining a physical service point with mobile call-out coverage across London, though focused on mobile devices rather than TVs.

Others

• Domestic & General: UK's leading appliance and electronics warranty administrator that outsources repair work to authorised service centres — including Kings Electronics, which has won its Service Centre of the Year multiple years. Comparable as a counterparty in the TV repair value chain rather than as a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kings Electronics