What InterGlobe Aviation does

InterGlobe Aviation Limited, listed on India's NSE under ticker INTERGLOBE, operates IndiGo, India's largest passenger airline and one of the fastest-growing carriers globally. Headquartered in Gurgaon and operating from a base of 2000+ daily flights, IndiGo connects 90+ domestic and 80+ international destinations across South Asia, Southeast Asia, the Gulf, Europe, East Asia, Africa, North America, and Oceania. The airline serves a broad customer base — individual leisure travellers, business travellers, SMEs via the Corporate Flyer Program, students, armed forces, families, and senior citizens — through differentiated fare families (Saver, Flexi Plus, Super 6E, Lite) and special-category fares.

The core operating asset is a modern, fuel-efficient fleet spanning ATR regional aircraft and Airbus A320-200, A320neo, A321neo, and A350-900 jets, the last of which enables the recently launched long-haul services to Manchester and Amsterdam (July 2025). IndiGo's technology stack is anchored by a proprietary direct-to-consumer booking platform (goindigo.in and mobile app), the 6Eskai AI-powered WhatsApp chatbot for customer service, and the BluChip loyalty programme with lifetime-valid points and tiered benefits. Around the core flight product, IndiGo has assembled an integrated travel and commerce ecosystem including 6E Hotels and Sightseeing marketplaces (powered by Vernost), 6EPick Cabs and Shop, IndiGoStretch premium seating, IndiGo CarGo air freight (125+ cities, 500+ partnerships), and dedicated corporate, group, and cargo self-service portals.

The business model is anchored on transaction-based passenger ticket revenue, supplemented by ancillary add-ons (seat selection, Fast Forward priority, 6E Eats meals, IndiGoStretch, excess baggage), cargo freight fees, marketplace commissions on hotels and sightseeing, and subscription-style corporate programme fees. Distribution is predominantly direct digital (website and app), extended by codeshare partnerships with international airlines and co-branded loyalty integrations with SBI, Kotak Mahindra, Accor, and Swiggy, creating multiple recurring touchpoints beyond the flight transaction itself.

Name

InterGlobe Aviation

Legal name

InterGlobe Aviation Limited

Website

https://goindigo.in

Company type

Public

Founded year

2006

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

InterGlobe Aviation operates IndiGo, India's largest passenger airline and a publicly listed low-cost carrier headquartered in Gurgaon. It runs 2000+ daily flights across 90+ domestic and 80+ international destinations, monetising through tickets, ancillaries, cargo, marketplace commissions, and corporate subscriptions.

Ownership category

akta.pro rank

Headquarters

HQ city

Gurugram

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Passenger Ticket Sales: Core revenue from selling flight tickets across domestic and international routes. Multiple fare types including Saver, Flexi Plus, Super 6E, Lite Fare, and special fares for students, armed forces, senior citizens, and families.
2. IndiGo CarGo: Air cargo services for domestic and international routes covering 125+ cities with 500+ partnerships.
3. Add-on Services: Ancillary revenue from seat selection, extra baggage, pre-booked meals (6E Eats), Fast Forward priority services, lounge access, travel insurance, and comfort kits.
4. 6E Hotels (Marketplace): Third-party hotel booking services powered by Vernost, offering commissions on bookings made through IndiGo platform.
5. Sightseeing & Activities: Third-party sightseeing and activity bookings through IndiGo platform, operated by Vernost, earning commission on transactions.
6. Corporate Program Fees: Subscription-style program for corporate customers with discounted seats, reduced change/cancellation fees, and additional business travel benefits.

Pricing tiers

Go-to-market motion3 records

Distribution channels8 records

Marketing channels8 records

Core offering

InterGlobe Aviation operates IndiGo, India's largest low-cost passenger airline, selling domestic and international flight tickets across 90+ domestic and 80+ international destinations via its website (goindigo.in), mobile app, and dedicated corporate, group, and cargo portals. Revenue is generated from base fares and a la carte ancillary add-ons (seat selection, excess baggage, 6E Eats meals, Fast Forward priority, lounge access, travel insurance), supplemented by air cargo services (IndiGo CarGo), marketplace commissions from hotels and sightseeing (via Vernost), cab and retail bookings (6EPick), and a subscription-style Corporate Flyer Program with discounted fares for SME/business customers.

Product overview

InterGlobe Aviation (IndiGo) is India's largest low-cost passenger airline, operating under the '6E' brand across domestic and international routes. The core product is air travel ticket sales via its website and mobile app (6E Channels), supported by a modular add-on ecosystem branded under the 6E prefix. The 6E add-on suite includes 6Eskai (AI WhatsApp chatbot for booking management), Seat Select, Fast Forward, 6E Eats (in-flight meals), IndiGoStretch (premium seating), and 6E Prime (combined seat+meal+priority). Beyond flights, IndiGo has expanded into adjacent travel services: 6E Hotels (hotel booking via Vernost), IndiGo Sightseeing & Activities (tours/attractions via Vernost), 6EPick Cabs (airport transfers), and 6EPick Shop (retail). The IndiGo BluChip loyalty programme provides points earning and redemption across flights and partner ecosystems (co-branded cards with SBI and Kotak, Accor Hotels, Swiggy). IndiGo CarGo serves air freight needs, and the Corporate Flyer Program (6E SME) targets business travellers with discounted fares and self-booking tools. The airline's fleet spans ATR, Airbus A320-200, A320neo, A321neo, and A350-900 (for long-haul routes like Mumbai–Manchester and Mumbai–Amsterdam).

Differentiator

Problem solved

Functional benefit

Brands

• 6E: Service brand for add-on services including 6E Eats (in-flight meals), 6E Prime (priority services), 6E Add-ons, 6E Seat & Eat, and 6E Fare Hold.
• IndiGo BluChip
• IndiGoStretch
• IndiGo UpFront
• IndiGo CarGo
• 6Eskai
• IndiGoReach
• 6E Embrace

Products and services

• IndiGo Passenger Flight Bookings (Domestic and International)

Quantifiable outcome

• Ranked 6th among top 10 most punctual airlines in Asia-Pacific (2025) by Cirium
• +4 more outcomes

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• SwiggyminorGTM or Marketing Partner · 1 October 2025Loyalty partnership allowing IndiGo BluChip members to earn 1 BluChip for every ₹250 spent on Swiggy Food Delivery, Swiggy Instamart, and Swiggy Dineout. Earnings credited within 24-48 hours after transaction fulfillment.
• ALL Accor (Accor Hotels)coreGTM or Marketing PartnerPoints conversion partnership allowing members to convert ALL Accor Reward Points to IndiGo BluChips at 3:2 ratio (3,000 Accor points = 2,000 BluChips) and vice versa at 6:1 ratio. Enables earning of IndiGo BluChips on hotel stays at Accor properties.
• SBI BankcoreGTM or Marketing PartnerTwo co-branded credit cards: IndiGo SBI Credit Card Elite (₹4,999+GST annually) offering up to 23 BluChips/₹100 on IndiGo flights and IndiGo SBI Credit Card (₹1,499+GST annually) offering up to 19 BluChips/₹100. Includes milestone benefits, lounge access, and insurance coverage.
• Kotak Mahindra BankcoreGTM or Marketing PartnerCo-branded credit card partnership offering up to 21 BluChips/₹100 on IndiGo flight bookings, milestone vouchers, 8 domestic lounge visits annually, and 6E Eats vouchers as welcome and renewal benefits.
• Vernost Tech Ventures Private LimitedcoreTechnology or IntegrationThird-party technology provider powering IndiGo's 6E Hotels and 6E Sightseeing/Activities platforms. Provides integrated hotel booking and sightseeing experience across 5 lakh+ hotels worldwide.
• Codeshare Partner AirlinescoreChannel Partner/ Reseller/ DistributorCodeshare partnerships enabling IndiGo to extend its network beyond direct routes. Allows passengers to book IndiGo flights through partner airline websites and earn/redeem loyalty points on codeshare flights.
• Accor Hotels (IndiGo BluChip Partner)coreGTM or Marketing PartnerPoints conversion partnership allowing conversion between ALL Accor Reward Points and IndiGo BluChips at specified ratios.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• SpiceJet: SpiceJet is one of India's largest low-cost carriers, competing directly with IndiGo on domestic short-haul routes. Both airlines target price-sensitive leisure and SME business travelers with unbundled fare structures, making SpiceJet the most direct LCC comparable in the Indian market.
• Singapore Airlines: Singapore Airlines is a codeshare partner of IndiGo and a competitor on long-haul routes out of India. As IndiGo enters long-haul with the A350, Singapore Airlines represents a relevant premium full-service benchmark with overlapping Singapore-India route demand.
• Qatar Airways: Qatar Airways is a codeshare and interline partner of IndiGo, and a major competitor on India-Gulf and India-Europe connecting traffic through Doha. Its hub-and-spoke model and premium offering directly contest IndiGo's emerging long-haul ambitions.
• Air India (Tata Group): Air India is India's flag carrier, now owned by the Tata Group after its merger with Vistara and consolidation of AirAsia India and Air India Express. It is IndiGo's largest direct competitor across both domestic and international routes, with overlapping network and a full-service positioning that contrasts with IndiGo's LCC model.
• Lufthansa: Lufthansa is a codeshare partner of IndiGo and a relevant European full-service carrier competing on India-Europe long-haul routes. As IndiGo's long-haul ambitions grow, Lufthansa represents both an interline partner and a competitor for high-yield corporate traffic on transcontinental routes.

Broad incumbents

• Ryanair: Ryanair is Europe's largest LCC and the global benchmark for low-cost airline unit economics. While geographically separate, it is the most directly comparable global LCC peer in cost discipline, fleet uniformity (single-family strategy), ancillary revenue intensity, and high-frequency point-to-point operations.
• Air Arabia: Air Arabia is the Middle East's largest low-cost carrier, comparable to IndiGo in operating philosophy (LCC, high-frequency short-haul, dense network) and relevant as both a regional competitor on Gulf routes and a benchmark for low-cost long-haul economics.

Regional players

• Emirates: Emirates is a major Gulf-based full-service carrier competing with IndiGo for India-Gulf and India-Europe traffic via Dubai. While it is a regional competitor rather than a domestic one, it directly challenges IndiGo's international long-haul economics on premium and connecting passengers.

Emerging players

• Vistara (Tata-SIA, merged into Air India): Vistara was a full-service joint venture between Tata Group and Singapore Airlines, merged into Air India in late 2024. It competed with IndiGo's IndiGoStretch and corporate program on the premium end and overlapped on key domestic trunk routes.
• Akasa Air: Akasa Air is a newer Indian low-cost carrier backed by Rakesh Jhunjhunwala, operating a young Boeing 737 MAX fleet on domestic routes. It competes with IndiGo in the same LCC segment with a similar unbundled, low-fare model, but at a much smaller scale.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/IndiGo6E
• Facebookfacebook.com/goindigo.in
• LinkedInlinkedin.com/company/indigo-airlines
• Instagraminstagram.com/indigo.6e

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InterGlobe Aviation