Gemeente Aalten

What Gemeente Aalten does

Gemeente Aalten is a municipal government entity (gemeente) in the province of Gelderland, Netherlands, providing statutory public administration, permits, social services, and citizen support to residents of Aalten and the former municipality of Dinxperlo, which merged into Aalten on 1 January 2022. Operated under a 21-member municipal council, a college of mayor and aldermen led by Burgemeester A.B. Stapelkamp, and a gemeentesecretaris (A.J.M. Gildhuis), the municipality delivers a broad service portfolio spanning civil registry, identification documents, taxation, spatial planning, waste management, welfare, healthcare coordination, employment support, housing programs, environmental services, and public safety. Citizen-facing delivery is built around a central digital portal called "Mijn Aalten" plus discrete online modules (Bezwaar Maken, WOO Verzoek, Melding Woon- en Leefomgeving, Omgevingsvergunning, mantelzorgwoning notifications, starter loans) and authenticated via the national DigiD identity system. The technology stack is vanilla municipal web infrastructure (Acquia CMS, ReadSpeaker for accessibility, SIManalytics, Leaflet maps) deeply integrated with national Dutch government platforms and regional joint arrangements (VNOG for safety, GGD NOG for public health, Omgevingsdienst Achterhoek for environment, Laborijn for social services, Erfgoedcentrum Achterhoek en Liemers for heritage).

The organization's revenue model is atypical: rather than commercial sales, it is funded through municipal taxes (WOZ, resident taxes, leges under the annually updated Legesverordening), national allocations via the algemene uitkering, provincial co-funding (e.g., sustainable-housing loans split 50/50 with Gelderland), and inter-municipal joint-arrangement contributions. Pricing is governed by the publicly disclosed fee ordinance; notable items include a Starterslening maximum of €300,585 (2026 price level) with up to 10% additional borrowing, and unit-priced verhuurvergunning (rental permit) fees. Marketing and distribution are entirely service-oriented: the municipality operates an extensive social media footprint (LinkedIn, Facebook, X, Instagram, YouTube), a Royalcast video portal for council meetings, and a physical citizen service counter at Hofstraat 8, 7121 DM Aalten. Customer segments are horizontal personae — residents, entrepreneurs/arbeidsmigranten, starters and youth, and seniors — each addressed through tailored service lines rather than market segmentation.

Name

Gemeente Aalten

Legal name

Gemeente Aalten

Website

https://aalten.nl

Company type

Private

Operating status

Operating

Short description

Gemeente Aalten is a Dutch municipal government entity in Gelderland providing statutory public administration, permits, social welfare, housing programs, and digital citizen services to residents of Aalten and former Dinxperlo.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive and Legislative Offices, Combined (921140), Administration of Housing Programs (92511)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Transportation, Parking & Mobility Administration (BPAIACAM)

akta.pro secondary industry

Immigration, Citizenship & Border Administration (Civil) (BPAIAAAN)

Keywords

• Municipal administration services
• Public administration
• Civil registry services
• Social welfare services
• Municipal permits

Headquarters

HQ city

Aalten

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Municipal Tax Revenue: Gemeente Aalten generates revenue through municipal taxes (gemeentelijke belastingen) including property taxes (WOZ), resident taxes, and various levies regulated through the legesverordening. Additionally receives government funding from provincial and national government for executing public tasks.

Pricing tiers

Distribution channels4 records

Marketing channels8 records

Core offering

Gemeente Aalten is a Dutch municipal government that delivers public administration and citizen services to residents, entrepreneurs, and labor migrants. Its offering covers civil registry, identification documents, taxation, waste management, spatial planning, permits, social welfare, healthcare support, housing programs, employment assistance, and emergency preparedness. Core delivery is through the digital portal 'Mijn Aalten' plus a physical town hall (Hofstraat 8, Aalten).

Product overview

Gemeente Aalten operates a comprehensive digital municipal service platform offering online services across multiple domains including housing, social welfare, employment, financial assistance, emergency management, and administrative procedures. The core digital offering centers on 'Mijn Aalten' (My Aalten) portal and various specialized online service modules. Financial services include the Starterslening (starter loan) for first-time homebuyers, Toekomstbestendig Wonen Lening for sustainable home improvements, and Meedoenregeling for subsidizing participation in sports and cultural activities. Housing services encompass temporary housing solutions (Uuthuuskes, Tiny House, Mantelzorgwoning), housing policy programs (Volkshuisvestingsprogramma), and landlord misconduct reporting. Social services include VAT Aalten for welfare guidance, Werkcentrum Achterhoek for employment support, and emergency services like NL-Alert and Noodsteunpunten. Administrative services cover the full lifecycle of permits, objections, information requests (WOO), and honorary titles (Koninklijk Predicaat, Hofleverancier). All services are delivered through online forms integrated with national Dutch government systems including DigiD, Omgevingsloket, and Begrotingsapp.

Differentiator

Problem solved

Functional benefit

Products and services

• Mijn Aalten Personal online portal for residents to access municipal services, manage their affairs, and interact with the municipality digitally.
• Omgevingsvergunning Aanvraag (Environmental and Building Permit Application) Online application system for environmental and building permits via the national Omgevingsloket platform, used by residents, businesses, and developers.
• Volkshuisvestingsprogramma (Housing Program) Municipal housing program outlining plans for sufficient, affordable, and suitable housing for residents, covering starters, elderly, and special-needs groups.
• Starterslening (Starter Loan) Starter loan program offering up to 10% additional financing above mortgage for first-time homebuyers, with a maximum of €300,585 (2026 price level), administered via SVn.
• Toekomstbestendig Wonen Lening (Future-Proof Living Loan) Sustainable living loan program helping homeowners finance energy-saving measures, life-cycle-adaptability modifications, and quality improvements at favorable interest rates.
• Meedoenregeling (Participation Allowance) Participation allowance program subsidizing sports, social, cultural, and educational activities for residents with income up to 120% of social minimum.
• Tegemoetkoming Sport en Cultuur (Sports and Culture Contribution) Financial support program for children from low-income families to participate in sports and cultural activities, administered through Jeugdfonds Sport & Cultuur.
• Meldpunt Ongewenst Verhuurgedrag (Landlord Misconduct Reporting Point) Reporting point for tenants to report landlord misconduct including housing discrimination, intimidation, excessive deposits, and missing rental agreements.
• Uuthuuskes (Youth Housing) Temporary small flexible rental housing units for young people with social ties to small villages in the municipality, managed by a housing cooperative.
• Tiny House Vergunning (Tiny House Permit) Temporary permit system for small, sustainable houses placed on existing properties in rural areas for up to 15 years.
• Mantelzorgwoning Melding (Caregiver Residence Notification) Notification system for caregivers to build or place a caregiver residence on their property to care for family members.
• Werkcentrum Achterhoek (Regional Work Center) Regional work center helping residents find employment and education through walk-in consultations in Aalten and Dinxperlo every Tuesday.
• Vrije Inloop Vraag & Advies Team (VAT Aalten) Free walk-in advice team providing guidance on care, welfare, and income matters for residents.
• Noodsteunpunten (Emergency Support Points) Emergency support points where residents can go during large-scale and prolonged emergencies when they need urgent help they cannot arrange themselves.
• Gemeentearchief (Municipal Archive) Municipal archive service preserving historical documents, maps, photos, and newspapers, with records including family history, building permits, and municipal documents.
• Koninklijk Predicaat Aanvraag (Royal Title Application) Service for businesses and associations to apply for the Royal Title (Koninklijk Predicaat), allowing them to add 'Royal' to their organization name.
• Hofleverancier Aanvraag (Court Supplier Application) Service for businesses to apply for the Court Supplier (Hofleverancier) designation, allowing use of the Royal Coat of Arms.
• WOO Verzoek (Public Information Request) Service for residents to request disclosure of government information under the Wet open overheid (Public Access to Government Information Act).
• Melding Woon- en Leefomgeving (Public Space Reporting) Report system for residents to notify the municipality about issues in public spaces such as broken pavement, potholes, broken street lighting, and environmental concerns.
• Bezwaar Maken (Objection Filing) Online service allowing residents to file formal objections against municipal decisions within 6 weeks, authenticated via DigiD.
• Verhuurvergunning (Rental Permit) Permit for renting out residential spaces, required for labor-migrant housing and other rental situations, processed by Omgevingsdienst Achterhoek with an 8-week standard processing time.

Quantifiable outcome

• Service requests processed within 5 working days for environment reports
• +1 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

16 partnerships are on record, tiered core and minor.

• Veiligheidsregio Noord en Oost Gelderland (VNOG)coreStrategic or Co-development PartnerCollaborative arrangement for public safety and emergency management serving 22 Gelderse municipalities. VNOG handles police, fire department, and medical emergency response coordination for the region including Aalten.
• Erfgoedcentrum Achterhoek en LiemerscoreStrategic or Co-development PartnerJoint heritage center managing archives, cultural history, and documentation for 15 municipalities plus the province of Gelderland. Aalten's municipal archives (1906-2010) are stored and accessible here.
• GGD Noord- en Oost NederlandcoreStrategic or Co-development PartnerRegional health service organization for 22 municipalities providing public health services, youth health care, infectious disease control, and environmental health.
• Omgevingsdienst AchterhoekcoreStrategic or Co-development PartnerEnvironmental service organization executing statutory environmental tasks for 10 municipalities and the province of Gelderland since April 2013, including permit issuance, supervision, and enforcement.
• Uitvoeringsorganisatie LaborijncoreStrategic or Co-development PartnerJoint implementation organization for the Participatiewet (Participation Act) and Wsw (Social Support Act) serving the municipalities of Doetinchem and Aalten, handling employment support and social services.
• Waterschap Rijn en IJsselminorStrategic or Co-development PartnerWater board collaboration for flood management and water safety. Citizens can report severe flooding to Waterschap Rijn en IJssel via 0314 369 369. Joint coordination during heavy rainfall for temporary closures or additional pumping capacity.
• Figulus WelzijnminorStrategic or Co-development PartnerLocal welfare organization providing support to informal caregivers (mantelzorgers) including emotional support, practical help, and volunteer respite care services.
• Art.1NOG (Anti-discriminatiebureau)minorStrategic or Co-development PartnerRegional anti-discrimination bureau providing consultants for discrimination cases. Citizens experiencing discrimination are referred to Art.1NOG via the national discrimination reporting point (discriminatie.nl).
• Stimuleringsfonds Volkshuisvesting Nederlandse gemeenten (SVn)minorStrategic or Co-development PartnerNational housing fund providing starter loans (Starterslening) administered through the municipality. SVn handles loan processing, financial assessment, and loan administration for first-time homebuyers.
• Energieloket AchterhoekminorStrategic or Co-development PartnerRegional energy desk implementing sustainable housing programs including the Toekomstbestendig Wonen Lening (Future-Proof Living Loan) for energy-saving measures and accessibility improvements. Funding split 50/50 between province Gelderland and municipality.
• Stadt Bocholt (Germany)coreStrategic or Co-development PartnerCross-border municipal partnership with Germany's Bocholt. Joint International Advisory Commission with 16 members (8 per municipality) addressing culture, welfare, sports, spatial planning, economics, environment, traffic, public health, and safety.
• UWV (Uitvoeringsorganisatie Werknemersverzekeringen)coreStrategic or Co-development PartnerNational employee insurance agency collaborating with the municipality on employment support, work reintegration, and job placement services through the Werkcentrum Achterhoek.
• MenzisminorStrategic or Co-development PartnerHealth insurance provider offering collective municipal health insurance (Menzis GarantVerzorgd) for residents with low income, with the municipality subsidizing a portion of premiums.
• Jeugdfonds Sport & CultuurminorStrategic or Co-development PartnerNational fund paying sports and cultural activity fees for children from families without sufficient financial means. Parents can apply directly through the fund's online portal.
• Veilig ThuiscoreStrategic or Co-development PartnerNational advice and reporting point for domestic violence and child abuse. Available 24/7 via 0800-2000. Veilig Thuis provides reporting, advice, investigation, and coordination of assistance services for the region.
• Achterhoekse WooncoöperatieminorStrategic or Co-development PartnerRegional housing cooperative managing Uuthuuskes (flexible rental housing) for youth in small villages. Supported by Regio Deal, municipalities Aalten and Berkelland, province Gelderland, ProWonen, LVKK, and Vereniging DKK Gelderland.

Scale indicators4 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Gemeente Doetinchem: Larger neighboring municipality in the Achterhoek region. Co-participant in Uitvoeringsorganisatie Laborijn for the Participatiewet and Wsw, and the regional Werkcentrum Achterhoek has walk-in hours in Aalten. Most operationally comparable Dutch municipal peer.
• Gemeente Berkelland: Achterhoek municipality co-funding the Uuthuuskes flexible youth housing initiative with Aalten and supporting parties. Directly comparable in rural-housing and regional-cooperation orientation.
• Gemeente Winterswijk: Achterhoek municipality and third partner in the shared Rekenkamer. Comparable in rural/regio-economics profile and breadth of municipal mandate.
• Gemeente Oost Gelre: Achterhoek municipality sharing the joint Rekenkamer (audit office) with Aalten. Same regional safety (VNOG), environmental (Omgevingsdienst Achterhoek), and heritage (Erfgoedcentrum Achterhoek en Liemers) arrangements, making it a near-clone in operating model.

Regional players

• Gemeente Bronckhorst: Achterhoek municipality with similar rural-village structure, small-scale housing challenges for starters and elderly, and reliance on shared regional service organizations.
• Gemeente Oude IJsselstreek: Achterhoek municipality of comparable scale, also participating in Omgevingsdienst Achterhoek and other shared regional arrangements.
• Stadt Bocholt: German municipality across the border and Aalten's primary cross-border partner via a joint International Advisory Commission covering culture, welfare, spatial planning, economics, environment, traffic, public health, and safety. Same functional scope of municipal services but in a different national jurisdiction.
• Gemeente Montferland: Achterhoek-region municipality participating in many of the same regional arrangements (VNOG, GGD NOG). Comparable size and rural/peripheral character.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/gemeente_aalten
• YouTubeyoutube.com/channel/UCaOnrEX77N8SGvgfnpAdxTw
• Facebookfacebook.com/gemeenteaalten
• LinkedInlinkedin.com/company/gemeente-aalten
• Instagraminstagram.com/gemeente_aalten

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Aalten