What Chain Between | Software & Solutions does

Chain Between B.V. is a Dutch software reseller and solutions provider founded in 2023 and headquartered in Rijen, Netherlands, operating with a team of 1-10 employees. The company is the exclusive distribution partner of Soobr for the Netherlands and Belgium, marketing and implementing the Smart Cleaning software platform—a data-driven facility-cleaning optimization product built around sensor telemetry, route planning and integration with facility management information systems (FMIS), electronic patient records (EPD) and building management systems (BMS). The product is offered in three tiers—Plus, Health (healthcare-oriented) and Pro—supplemented by implementation, consulting and a Quick Scan diagnostic service delivered in partnership with Start Smart Consulting.

The company's core technology stack ingests IoT sensor data (via integrations with akenza and Zens) and applies routing and scheduling algorithms to direct cleaning staff, aiming to reduce non-value-added travel and align cleaning frequency with actual space usage. Across its installed base the platform manages approximately 5 million square meters of cleaned space across 90 customer organizations, with named deployments in healthcare (Kantonsspital Winterthur, Kantonsspital Luzern, Centrum Schlossmatt), government (Rijkswaterstaat), high-tech industry (ASML), and large facility-services contractors (Facilicom, Croonwolters, Vebego). Chain Between received the Purus Innovation Award in 2023.

The business model combines SaaS license fees (with hospital contracts cited around CHF 19,000/year), implementation and consulting services revenue, and Quick Scan engagements that act as a top-of-funnel for tier upgrades. Geographic reach now spans six European countries, leveraging the exclusive NL/BE partnership while extending direct activity into Switzerland, Germany and adjacent markets. Go-to-market combines direct enterprise sales, IoT-channel partnerships and contractor-led distribution through partners such as Vebego.

Name

Chain Between | Software & Solutions

Legal name

Chain Between B.V.

Website

https://chainbetween.com

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Chain Between B.V. is a Dutch SaaS reseller (founded 2023, Rijen) that is the exclusive Netherlands-Belgium partner of Soobr, selling data-driven Smart Cleaning software to hospitals, government, industry and cleaning contractors across six European countries.

Ownership category

akta.pro rank

Product category

Facility Management Software

NAICS

Janitorial Services (561720)

SIC

Sanitary Services (4950)

akta.pro primary industry

Industrial & Manufacturing Facility Cleaning (IMAIADAB)

akta.pro secondary industry

Move-In/Move-Out & Turnover Cleaning (Commercial) (BPABABAO)

Keywords

• Facility management software
• Cleaning management software
• Healthcare facility cleaning
• Sensor-based cleaning platform
• Data-driven cleaning operations

Headquarters

HQ city

Rijen

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Smart Cleaning SaaS Platform: Subscription-based SaaS solution with tiered software packages (Plus, Health, Pro). Plus offers digital work programs without sensors; Health and Pro are fully data-driven with real-time sensor support.
2. Implementation Services: Implementation, configuration, and integration services for deploying Smart Cleaning at client sites, including system setup, FMIS/sensor integration, and go-live support.
3. Consulting & Training: On-site consulting, training for cleaning teams and managers, and ongoing support services tailored to the healthcare context.
4. Quick Scan Services: Temporary sensor-based space utilization analysis services for office optimization, provided in partnership with Start Smart Consulting.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Chain Between sells and implements Smart Cleaning, a SaaS-based, sensor-driven cleaning management platform that links real-time occupancy data to digital cleaning work programs and algorithmic task routing, replacing fixed schedules with demand-based cleaning. The company also delivers Implementation, Reporting & Data Analysis, Smart Consultancy, and Quick Scan space-utilization services as the exclusive Netherlands/Belgium partner of Soobr.

Product overview

Chain Between offers Smart Cleaning as its core product — a data-driven, sensor-based facility cleaning management solution. The offering is structured around three software tiers (Plus, Health, and Pro), supported by four professional services (Software & Implementation, Reporting & Data Analysis, Smart Consultancy, and Quick Scan). The Plus package provides digital work programs without sensors, while Health and Pro packages are fully sensor-driven and integrated with building management and patient/bed systems. All tiers feed into the same central platform, enabling real-time dashboards, automated task routing, and KPI reporting. Chain Between is the exclusive implementation partner for the Soobr platform in the Netherlands and Belgium.

Differentiator

Problem solved

Functional benefit

Products and services

• Smart Cleaning Data-driven, sensor-based SaaS cleaning management platform that links real-time IoT occupancy data (PIR, bed changes, occupancy sensors) to digital cleaning work programs and AI-optimized task routing, replacing fixed cleaning schedules with demand-based cleaning for hospitals, nursing homes, government, and other large facilities.
• Software & Implementation

Quantifiable outcome

• Up to 15% savings in time and resources while maintaining or improving quality
• +5 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core and minor.

• SoobrcoreTechnology or IntegrationChain Between is the exclusive strategic implementation partner of Soobr for the Netherlands and Belgium. Soobr provides the Smart Cleaning software platform while Chain Between delivers local implementation, training, support, and adoption guidance. This is the company's core technology partnership, representing the foundation of its service offering. The partnership enables Chain Between to offer Smart Cleaning without replacing existing client systems, integrating via open APIs with sensors, FMIS, and building management systems.
• Start Smart ConsultingminorStrategic or Co-development PartnerPartnership for delivering Quick Scan services - a fast sensor-based space utilization analysis solution. Peter van Vliet from Chain Between and Ruben van Dijk from Start Smart Consulting jointly present and deliver the Quick Scan offering.
• Vebego Cleaning ServicesminorChannel Partner/ Reseller/ DistributorVebego Cleaning Services engages Chain Between to implement Smart Cleaning at client sites. Chain Between implemented Smart Cleaning at a Central Government location (project number 9) on behalf of Vebego Cleaning Services.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Infraspeak: Portuguese/Spanish facility maintenance and cleaning management SaaS that combines sensor data, work orders, and mobile workflows for cleaning and maintenance teams—closely overlapping Chain Between's Smart Cleaning positioning in commercial cleaning operations.
• Soobr: Swiss developer of the Smart Cleaning platform that Chain Between exclusively resells in NL/BE. Direct peer offering the same underlying data-driven cleaning software to hospitals and large facilities across DACH, with the same sensor-triggered task routing and open API integration model.
• Facilio: AI-driven facility management SaaS offering sensor-based monitoring, cleaning optimization, and IWMS-like capabilities for commercial real estate; targets similar outcomes of dynamic, data-driven facility operations.

Broad incumbents

• Planon: Leading IWMS vendor used by hospitals, universities, and governments across Europe; offers integrated cleaning, maintenance, and space management modules that could subsume or compete with Chain Between's Smart Cleaning add-on.
• ServiceChannel: Facility management SaaS platform handling work order management, vendor compliance, and analytics for multi-site cleaning and maintenance operations across retail and healthcare—analogous scope to Chain Between's FMIS-integrated cleaning layer at much larger scale.
• iOFFICE: Workplace and facility management SaaS combining IWMS, space occupancy analytics, and sensor-based cleaning triggers for enterprise customers—overlapping technology approach with broader portfolio than Chain Between.
• Tork (Essity): Essity's Tork brand combines cleaning consumables with digital tools (e.g., Tork Vision Cleaning) that use sensors to plan cleaning rounds in healthcare and commercial buildings, competing in the same data-driven cleaning niche with broader product reach.
• IBM TRIRIGA: Enterprise IWMS platform with facility operations, cleaning, and occupancy analytics modules widely deployed in large healthcare and government estates across Europe—relevant comparator at the incumbent end of the spectrum.

Others

• AKENO / akenza.io: Swiss IoT platform listed as a technology partner of Chain Between for sensor data ingestion in DACH hospitals; relevant as an enabling infrastructure peer in the same data-driven cleaning stack.

Emerging players

• MaintainX: Mobile-first CMMS and operations platform increasingly adopted for cleaning and janitorial work order management; overlaps with Chain Between's route planning and task automation features for cleaning teams.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/chain-between

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chain Between | Software & Solutions